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Cosmopolitan Hotel Hong Kong

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No.387-397 Queen's Road East, Wan Chai, Hong Kong, China
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Cosmopolitan Hotel Hong Kong
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2,255 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (538)
Date | Rating
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  • All months
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    (511)
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    (523)
  • Dec-Feb only
    (531)
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5 of 5 stars Reviewed 2 days ago NEW

I spent four nights at the Cosmopolitan Hong Kong to attend my son's wedding. I love this hotel! The room rates were very reasonable, and the Cudtomer Service was EXCELLENT! The food in the hotel's restaurant is amazing. The hotel's restaurant catered my son's wedding, and allowed us to use their private dining room. The food was amazing! I would... More 

Was this review helpful? Yes
Shanghai, China
2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Pros - Billy MA the room service lady was very friendly. Greeted me even when she only caught a glimpsed of me far away. Greeted me again when i exited the lift. Very friendly and made me feel like I'm living in a high end 5 star hotel - Hotel provided a free cellphone and internet that comes with that... More 

Was this review helpful? Yes
CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review

Dear Kick_birdy, thank you for your comments. It’s great to know that our housekeeping colleague had gone the extra mile to made you feel like home at the hotel, we will definitely pass your compliments onto her personally. We also hope you had made good use of our free smart phone for unlimited 3G internet, Wi-Fi sharing, local and IDD... More 

Sundance Wyoming
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our room looked just like the picture. Small but very nice and clean. We were on the 22nd floor overlooking the graveyard. The room was so quiet. We were high enough we didn't hear any of the street traffic. We were out of the room most of the day but I could see how you would hear some of the... More 

Was this review helpful? Yes 1
CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review

Dear Michael, thank you for your comments. It’s great to know that your stay was a good one this time. Upon your next visit, we recommend you to check out our other room types that measure up to 48 sq. m. and overlooks the great view of Causeway Bay’s skyline or Happy Valley racecourse. Regarding the renovation, while we’ve confined... More 

Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

In Hong Kong for a trade show, and to be fair, cost of the room was good. Very small room with no view and blanked out window and whilst used to European small rooms it was rather claustrophobic. Also, bar in lobby was cheap and limited and no separate space. Restaurant was quite good for dinner and for breakfast, ok,... More 

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CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review

Dear Kevin, thank you for your valuable comments. We are sorry to know that your reserved room didn’t quite meet your expectation this time. We recommend you to check out our newly renovated rooms that are more spacious and overlook the great view of Causeway Bay or racecourse on your next visit. Your comments towards our lobby and hotel facilities... More 

Brisbane
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Major shopping, variety of restaurants, market stalls at Wan Chai which is in walking distance. We had a great birthday celebration at King Ludwigs German Restaurant, review in restaurants. The transport is do convenient, buses, trams at front door, MTR a short walk. Sporting facilities are within walking distance. The Happy Valley Jockey Club and Racecourse, Queen Elizabeth Stadium, Craig... More 

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CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review

Dear Kezral8, thank you for your great comments. It’s great to know that you had a good stay with us. We recommend you to stay in our newly renovated Grand Deluxe Rooms that offer a more spacious accommodation with Causeway Bay’s city view or racecourse view. We also hope the free shuttles services towards 15 destinations in Causeway Bay, Wan... More 

London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for a week in April, our double room was on the top floor. The view was AMAZING! We could see a lot of the skyline of Hong Kong island from the opposite perspective to usual on the harbour. The room itself was very tastefully furnished and decorated and the bed was very comfortable. The room also incorporated... More 

Was this review helpful? Yes
CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review

Dear Guest, thank you for your comments. We are happy to know that your stay was a fabulous one this time. While many of our guests do love the view of Causeway Bay’s skyline like you, we recommend you to check out our other rooms that overlook the great view of racecourse, which is equally amazing, on your next visit.... More 

London, England, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Hotel rooms are lovely and as long as you have a view of the racecourse you are lucky. Food is disgusting and reception area is outdated however is having works carried out. Wouldn't return to this hotel. Jason at guest services is lovely and very helpful. Bar is strange and in the reception. One good thing was each room has... More 

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CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review

Dear Samantha, thank you for your comments. I am sorry to know that the food at our restaurant didn’t quite meet your expectation. Rest assured that we will work with the restaurant manager closely to make prompt improvements. We also appreciate your feedbacks towards our hotel facilities, which is going to be renovated and present a brand new layout soon.... More 

Singapore, Singapore
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

My family of four (2 adults, 2 young girls) stayed for 2 nights at this great hotel. There is a big waiting area at the lobby and enough chairs for guests to wait while checking in/out. There are always staff at the lobby area to help you with a smile and the staff has a lot of initiative. Upon checking... More 

Was this review helpful? Yes
CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review

Dear Rebecca, thank you for your valuable comments. We are really happy to know that you and your family had a wonderful stay at Cosmopolitan Hotel this time. As a family-friendly hotel, it's great to have your compliments towards our signature Family Quad Room specially designed for family travellers like you. We also hope the kids amenities and little treats... More 

Delhi, Delhi, India
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is very well located in about 10 minutes walk to the MTR station causeway bay. Neighbourhood is not so crowded and it's very close to Ocean Park which by taxi is about HK$50. Taxis charge $5 per piece extra for any baggage you put in the boot , strollers are not charged. The bus stop from the hotel... More 

Was this review helpful? Yes
CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review

Dear Nafisa, thank you for your comments. We are glad to know that you had a great stay with us this time. On your next visit, we hope you will have the chance to seek for our Concierge’s suggestions about the host of local and international eateries in our neighbourhood. We also suggest you to stay in our other room... More 

London, United Kingdom
Level Contributor
173 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 1 week ago

We got lucky with our two hotels in Hong Kong as they were both really nice, worthy of repeat stays. At the time if our stay the hotel staff informed that they had been recently redecorated; and the building was certainly pleasant enough to look at. The location is also good, very close to Central and the Wan Chai party... More 

Was this review helpful? Yes
CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review

Dear Druaboyea, thank you very much for your encouraging comments. It's really great to know that our newly renovated rooms and our staff have all offered you a wonderful stay this time. We also hope you had made use of our free shuttle service that brings guests to 15 destinations including Causeway Bay, Wan Chai, Central, Admiralty and more. Thank... More 

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