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Cosmopolitan Hotel Hong Kong

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No.387-397 Queen's Road East, Wan Chai, Hong Kong, China
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Cosmopolitan Hotel Hong Kong
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Cosmopolitan Hotel Hong Kong
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2,157 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (508)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

I stayed here during Christmas. The hotel itself is very nice although the rooms are extremely cramped and only one devise can connect to the hi speed wifi, which was not ideal for a 4 person room. When I booked the hotel the entire amount owed was frozen on my bank card. Upon checking out I settled my bill with... More 

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Top Contributor
58 reviews 58 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is a favorite for budget business travelers as it offers great value for your money. The breakfast is very expensive so I recommend to take a short walk into wan chai for better food. Do not expect much from this hotel as space is a premium and the rooms are smaller than usual. They do offer you an... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I was here the last two weeks and it was one of the best hotel experiences I had! Besides bringing up a birthday cake (surprise) for my girlfriend, the service was astounding! Would visit the hotel anytime again! Also the hotel is situated besides the race course and the room was very nice!

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Mumbai (Bombay), India
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

this hotel has good staff, shuttle bus service from airport express to hotel and from hotel to many place, near to convention center, also near to times square, good wifi everywhere , but small rooms.

Was this review helpful? Yes 1
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Positives: - Good cleaning - Very comfortable bed - Helpful staff - Free Shuttle service to Causeway Bay and Station - Complementary phone to use during stay Negatives - Stayed in Premier Room which is said to be same size as Grand De Luxe but seems smaller - Bathroom very small - On my second stay, despite saying I could... More 

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1 review
4 of 5 stars Reviewed 4 days ago NEW

Friendly and helpful staff. Clean and comfortable rooms. Free shuttle service to transport centers and attractions. Close to everything on Hong Kong Island (Times Square and Causeway Bay MTR Station). Will stay here again on my next trip to Hong Kong.

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Ely, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I contacted the hotel prior to arriving and my accommodation had been changed accordingly - so full marks. The rooms were tidy. clean although a bit tight. The beds were fine and the bathroom is compact to say the least - the location of the toilet roll dispenser necessitated some contortionist tricks! The staff could not have been more helpful.... More 

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
366 reviews 366 reviews
57 hotel reviews
268 helpful votes 268 helpful votes
5 of 5 stars Reviewed 1 week ago

The Cosmopolitan is right on the corner of Happy Valley, close to the racecourse. It's also deceptively far from Causeway Bay - although the shopping centres are practically visible from the front door of the hotel, there's a series of different subway tunnels you have to negotiate to get there, under the crazily busy roads of that area. Don't make... More 

Was this review helpful? Yes 2
Hamilton, Bermuda
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having read some previous, somewhat negative reviews of this hotel before I stayed there, I guess my expectations were not overly high. So I was pleasantly surprised by the standards of the décor in my room, which had clearly undergone recent renovation. However, having reserved a king bed, upon checking in I was asked if I would take a room... More 

Was this review helpful? Yes 1
United Kingdom
Top Contributor
81 reviews 81 reviews
42 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel many time over the last 5 years and have previously reviewed it favourably here. However, I wanted to write another review as the standard has decidedly gone downhill. Yes, the location is good. Yes, the price is not too bad for Hong Kong. But what happened to the friendly service? And while rooms have... More 

Was this review helpful? Yes 2
CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review

Dear Guest, Thank you for your comments and continuous support towards our hotel in the past years. I am sorry to know that our service didn’t quite meet your expectation this time. I believe it was only an occasional incident and please be assured that training will be reinforced towards all the front line staff to avoid the same from... More 

Hotel Review Summarization

What travelers say

  • Times Square(29)
  • Causeway bay(27)
  • Happy valley(25)
  • Very good(19)
  • Wan Chai(14)
  • Free shuttle bus(12)
  • Airport Express(10)
  • Ocean park(8)
  • Friendly and helpful(7)
  • Room service(6)
Questions? Get answers from hotel staff and past guests. Ask a question

654 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (613)
Room/suite (168)
Hotel & grounds (104)
View from room (104)
Dining (30)
Bathroom (40)
Business center/function rooms (1)
Family/play areas (1)
Pool/beach area (1)
Other (164)

Management photos: Courtesy of the property manager

All management photos (41)
Room/suite (30)
Hotel & grounds (7)
Dining (1)
Other (3)
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