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All 613 Hong Kong hotels

Hotel Pennington by Rhombus

4.0 of 5 Hotel   |   13-15 Pennington Street, Causeway Bay, Hong Kong, China (Causeway Bay)
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85%
Ranked #68 of 613 hotels in Hong Kong
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Ann W Chicago, Illinois
  • Reviews (71)
  • Photos (25)
  • Amenities
  • Room tips (12)
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71 people have reviewed this hotel

Traveler rating
    34
    27
    6
    3
    1
See reviews for
9
17
12
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Hotel is conveniently located near the Causeway Bay subway station, which makes it convenient to get pretty much anywhere in the city or the airport. The room was well appointed and clean. Although a bit small by Western standards, I thought it was actually pretty large for Hong Kong. Breakfast was definitely sufficient and tasty if not extravagant. The hallways... More

Was this review helpful? Yes
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review

Dear Ann W, Thank you for choosing to stay with us recently! We appreciate the time you have taken to review your stay at Hotel Pennington by Rhombus! We wish you safe travel and look forward to welcoming you back soon. Please don't hesitate to get in touch with us for any assistance in the coming future. Thanks! Best regards,... More

New Delhi, India
Contributor
15 reviews 15 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I had booked 2 Queen size rooms after seeing the pictures on Booking.com and hotels.com but unlike the pictures, the room was very small and compact. Plus they have 4 rooms on one floor which are not similar to each other. Thus, the 2 rooms I booked were on different floors. However, I still recommend this hotel for people going... More

Was this review helpful? Yes
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review

Dear Punya88, Thank you for choosing to stay with us recently! We appreciate the time you have taken to review your stay at Hotel Pennington by Rhombus! We are look forward to welcoming you back soon. Best regards, Elaine Lam Hotel Manager gm_hpn@rhombusinternational.com More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

We had booked 3 rooms - for my family of 4 and a good friend who was travelling together. The superior room was quite small, felt a bit claustrophobic, but the modern decor and room facilities made up for it. The other 2 deluxe rooms were fine. Staff in the hotel were very polite and helpful, especially the concierge and... More

Was this review helpful? Yes
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review

Dear TravelAAY, Thank you for sharing your review at Tripadvisor. We greatly appreciate that you took the time to write your valuable comment, as our valuable guests’ satisfaction is our main priority. Your kind word of gratitude towards all members at Hotel Pennington is greatly appreciated. Look forward to welcoming you to Hotel Pennington by Rhombus in the near future.... More

Gold Coast, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in Hotel Pennington by Rhombus in end of march 2014 for a week, very convenient located in the heart of causeway bay, bus, MTR, taxi, tram all just within 5 mins walk! the staff are really friendly and professional, especially the concierge team, they not just provide the standard service, they will go extra mile to help or... More

Was this review helpful? Yes
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review

Dear heraliwy, Thank you for your recent stay at Hotel Pennington by Rhombus. We are delighted to know that your appreciated the hotel location and staff service during your stay with us. Once again, thank you for sharing your delightful experience at Tripadvisor. It was a pleasure to have you as our valuable guest and we are looking forward to... More

Macau, China
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there last weekend with an upgrade to studio which gave us an extra area with desk. Room is clean, quiet and trendy with a view of buildings but not too close to each others. Lobby is on 4/F with a small bar area and also a balcony with few seats outdoor. Staff are friendly and willing to help.... More

Was this review helpful? Yes
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review

Dear BabyFish294, Thank you for sharing your delightful experience at Tripadvisor. It was a pleasure to have you as our valuable guest and we are looking forward to welcoming you to Hotel Pennington by Rhombus in the near future. Best regards, Elaine Lam Hotel Manager gm_hpn@rhombusinternational.com More

1 review
4 of 5 stars Reviewed 3 weeks ago

I spent 1 night in this hotel in June. I booked the Pennington for its location to Causeway Bay and was ideal. I was very lucky to be upgraded and found the room to be very comfortable. Perfect for one, would be quite small for two. I found service and concierge very helpful.

Was this review helpful? Yes
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review

Dear Nicole W, Thank you for your recent stay at Hotel Pennington by Rhombus. We are delighted to know that your appreciated the hotel location and staff service during your stay with us. Once again, thank you for sharing your delightful experience at Tripadvisor. It was a pleasure to have you as our valuable guest and we are looking forward... More

Jakarta
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked two rooms in this hotel for 3 nights in May 2014. Since I came to hotel with my family, hotel had assigned a interconnected rooms for us. Hotel is new with nice design and in a great location - close to all shopping mall in CWB. Besides, their Concierge team is very sincerely. They can ever address our last... More

Was this review helpful? Yes 1
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review

Dear W C, Thank you for your entire stay with us! Your kind words of gratitude towards the members at Hotel Pennington, especially our Concierge team is greatly appreciated. Your comment about our team is an excellent example of the services levels we strive for at Rhombus International Hotels Group properties. Thanks again for sharing you delightful experience at Tripadvisor.... More

Shanghai
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Rooms are expectedly very small for a Causeway Bay hotel - in the single, you are literally sleeping 4 feet away from your toilet. What is deeply troubling is the level of service - the staff is woefully untrained. The front desk refuses to provide electrical adapters (when in fact they do have them, depending on the person you ask),... More

Was this review helpful? Yes
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review

Dear thebai, Thank you for taking the time to share your comment with us. We are disappointed to learn of your recent experience at Hotel Pennington by Rhombus. We had investigated of these issues and more concerned about our valuable guest to have the satisfaction experience during the stay with us. We always welcome feedback to improve our services throughout... More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

My second stay at Hotel Pennington, and will be back agian. Good rates, great location in the heart of Causeway bay. Helpful staff - they even helped me with my luggages all the way to the airport express shuttle bus pickup point (thank you so much!).

Was this review helpful? Yes 2
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review

Dear troopies, Thank you for sharing your review at Tripadvisor. We greatly appreciate that you took the time to write your valuable comment, as our valuable guests’ satisfaction is our main priority. Your kind word of gratitude towards all members at Hotel Pennington is greatly appreciated. Look forward to welcoming you to Hotel Pennington by Rhombus in the near future.... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 27, 2014

Excellent location just 3 to 5 mins walk to Causeway Bay MTR. 10 mins walk to Time Square and 10 mins walk to Windsor House. Just less than 1 min walk you wil be able to find local food at reasonable prices. The facility are new and it is a trendy hotel with very nice and friendly staffs that will... More

Was this review helpful? Yes 1
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review

Dear Gordon-TanYC, Thank you for sharing your delightful experience at Tripadvisor. It was a pleasure to have you as our valuable guest and we are looking forward to welcoming you back to Hotel Pennington by Rhombus in the near future. Best regards, Elaine Lam Hotel Manager gm_hpn@rhombusinternational.com More

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Additional Information about Hotel Pennington by Rhombus

Address: 13-15 Pennington Street, Causeway Bay, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Causeway Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Pennington by Rhombus 4*
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Also Known As:
Hotel Pennington By Rhombus Hong Kong

25 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#54 Luxury Hotel in Hong Kong
Hotel Class
Number of rooms
79

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