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L'hotel elan

#68 of 694 Hotels in Hong Kong
Certificate of Excellence
4.0 of 5
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No.38 Chong Yip Street, Kwun Tong, Hong Kong, China
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L'hotel elan
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Ranked #68 of 694 Hotels in Hong Kong
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
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399 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW

It is a very nice and modern hotel with good location, just five minutes walk from the hotel to the Ngau Tau Kok MTR station. Thoughtful and warm services with friendly hotel staff, they are willing to help and giving lots of recommendations which is very helpful for my trip. A good experience starts while checking in, the receptionist kindly... More 

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Greensboro, North Carolina
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here five nights for work trip. Overall decent hotel. Easy ten minute walk to Metro. Breakfast OK but exactly the same every day (as others have mentioned). Location in industrial district. From airport consider just taking a cab since they are pretty cheap in HK. Or take airport train to Kowloon then take cab. Big hassle taking Metro to... More 

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Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not a great experience here and I only just arrived! Long queues for the lifts, long queue at check in, no room service, went to Resturant and was served lukewarm carbonara with a raw egg in top. Room is right next to the lift and I am listening to constant banging and shouting as other residents go in and out.... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice clean hotel. Decor a bit dark as everything is dark brown in colour. I got the disabled room with bigger bathroom so not sure if it's representative of other rooms. Comes with iPad in room which I thought would be cool to control lighting and tv etc. But as it turns out, just a regular iPad with an app... More 

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Management response:

Dear Martin F, Thank you for taking the time to post a review on TripAdvisor and we are glad to learn that your staying experience at L’hotel elan was satisfactory especially our room cleanliness, nice room design and amenities and value for money. On the other hand, I must thank you for the suggestion of the use of the in-room... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Had a 1 night stay in L hotel elan with my girlfriend for a anniversary. Especially would like to highlight the services standard, as a boutique hotel, it surely makes your stay different. Though there were some hiccups during check in and the room cleanliness. The front desk colleagues did show the understanding. Since the hotel was running full and... More 

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Management response:

Dear Hayden K, Thank you for taking the time to post a review on TripAdvisor and we are glad to learn that your staying experience at L’hotel elan was satisfactory especially our welcoming and helpful colleagues, especially Gigi and Patrick from the Front Desk, which I am glad to share your positive comments to them too. On the other hand,... More 

Singapore, Singapore
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

ok, so the location is a hassle to walk from Ngau Tok Kok mfr station. If u have a big luggage to roll along, you will certainly dread having to drag it from the mtr to the hotel coz it's a big long walk through a tunnel under a big busy road. So use a cab from/to airport or whenever... More 

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Management response:

Dear raine795, Thank you for taking the time to post a review on TripAdvisor and we are glad to learn that you are satisfied with room spacious, value for money, modern design, good buffet breakfast and friendly service. When you plan for a return, please feel free to contact me or any of my team members so that we could... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at L'hotel elan a couple months ago and it was a business trip. I checked in on the top floor where the Reception was located and was assisted by Michelle whom she was so welcoming and helpful. I was offered a room on high floor although with not much view, but it was spacious and comfortable. Joe was... More 

Was this review helpful? Yes 1
Management response:

Dear keong307, Thank you for taking the time to post a review on TripAdvisor and we are glad to learn that your staying experience at L’hotel elan was perfect especially our welcoming and helpful staff, Michelle. When you plan for a return, please feel free to contact me direct for your next visit so that I can meet up with... More 

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 2, 2015

L'hotel elan is a very conveniently situated hotel in Kowloon, right near an MTR station (Ngau Tok Kok) as well as a bus station (the airport bus A22 stops right here). The staff is very friendly, provides great service and ensures a lovely stay for guests all around. The room was very comfortable, with all the necessary as well as... More 

Was this review helpful? Yes 1
Management response:

Dear OliKay2013, Thank you for taking the time to post a review on TripAdvisor and we are glad to learn that you are overall satisfied with convenient hotel location, friendly and helpful hotel staff, modern room design with amenities and value for money at L’hotel elan during your recent stay with us. We would like to extend our sincere apologies... More 

Swansea
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 30, 2015

Booked this hotel last minute as flight delays caused us to stay in Hong Kong overnight . Chose this hotel as out of the hotels with similar pricing I felt this hotel had So many features it Would be crazy not to try it. Upon check in we was advised a double bed wasn't available for Our stay this was... More 

Was this review helpful? Yes
Management response:

Dear JasmineSwansea, Thank you for taking the time to post a review on TripAdvisor and I would like to take this opportunity to apologize for the service shortfall at Reception and iPad in the room which rest assured that I have personally conducted a meeting with our team for the corrective actions in order to avoid recurrence in the future.... More 

Chennai (Madras), India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 29, 2015

I had the opportunity to stay at this hotel sometime back. Nice rooms, helpful staff though the location is not great, it is in an industrial area. Good choice of breakfast though the service in the resteraunt leaves a lot of scope for improvement

Was this review helpful? Yes
Management response:

Dear RajaRk, Thank you for taking the time to post a review on TripAdvisor and we are glad to learn that you are overall satisfied with nice room and helpful hotel staff at L’hotel elan during your recent stay with us. When you plan for a return, please feel free to contact me direct for your next visit so that... More 

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