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L'hotel elan

#69 of 693 Hotels in Hong Kong
Certificate of Excellence
4.0 of 5
Hotel website
No.38 Chong Yip Street, Kwun Tong, Hong Kong, China
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L'hotel elan
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Ranked #69 of 693 Hotels in Hong Kong
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
JasmineSwansea Swansea
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391 Reviews from our TripAdvisor Community

Traveler rating
    176
    165
    32
    10
    8
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56
124
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108
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (391)
  • Mar-May only
    (122)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (108)
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Swansea
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Booked this hotel last minute as flight delays caused us to stay in Hong Kong overnight . Chose this hotel as out of the hotels with similar pricing I felt this hotel had So many features it Would be crazy not to try it. Upon check in we was advised a double bed wasn't available for Our stay this was... More 

Was this review helpful? Yes
Management response:

Dear JasmineSwansea, Thank you for taking the time to post a review on TripAdvisor and I would like to take this opportunity to apologize for the service shortfall at Reception and iPad in the room which rest assured that I have personally conducted a meeting with our team for the corrective actions in order to avoid recurrence in the future.... More 

Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had the opportunity to stay at this hotel sometime back. Nice rooms, helpful staff though the location is not great, it is in an industrial area. Good choice of breakfast though the service in the resteraunt leaves a lot of scope for improvement

Was this review helpful? Yes
Management response:

Dear RajaRk, Thank you for taking the time to post a review on TripAdvisor and we are glad to learn that you are overall satisfied with nice room and helpful hotel staff at L’hotel elan during your recent stay with us. When you plan for a return, please feel free to contact me direct for your next visit so that... More 

Brisbane, Australia
Top Contributor
67 reviews 67 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for a week over Chinese new year. Close to the trains and bus stops around 45 min from the airport by bus. Warm welcome as we entered. The staff were accommodating and very helpful. Breakfast was included but if you come after 8.30 we found it was cold and nothing fresh was being cooked. If having it... More 

Was this review helpful? Yes
Management response:

Dear 50opd2j, Thank you for taking the time to post a review on TripAdvisor and we are glad to learn that you are overall satisfied with your experience at L’hotel elan during your recent stay with us. I would like to extend my sincere apologies for the service shortfall in breakfast and guest bathroom and please rest assured that I... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was nice, but reception is on top floor and the location isn't the best - deep in an industrial part of HK. At least you are away from the tourist traps. Restaurant was very average, especially breakfast.

Was this review helpful? Yes
Management response:

Dear AussieAnth, Thank you for taking the time to post a short but precise review on TripAdvisor and we are glad to learn that you are overall satisfied with our hotel service and facilities. Although you may not be too impressed with our hotel location, we are in fact a 5-minute walk away from the nearest subway (MTR) station and... More 

sussex
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Terrific rooms, helpful staff, very clean and modern. Tiny pool on roof. Good choice of breakfast and free non alcoholic mini bar. But Hotel lacks a central bar to gather at. Hotel was perfect for my work location and would have no hesitation to stay again.

Was this review helpful? Yes
Management response:

Dear martynSussex, Thank you for taking the time to post a short but precise review on TripAdvisor and we are glad to learn that you are satisfied with cleanliness, modern room design, helpful and friendly hotel staff, good choice of breakfast and free min bar items daily. In fact, our forte restaurant on 2/F also serves cocktails and liquors where... More 

New Delhi, India
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not amazed by services that I found last year ,Hotel standard are well good but services are not same as last year so many small things that delight me are not available this time , cleanness is not up to mark if i compare last time . Although still I will say its best place to stay in Kwun Tong... More 

Was this review helpful? Yes
Management response:

Dear Amitravelfreek, First, thank you for choosing L’hotel elan again for your second visit to Hong Kong and taking the time to post a review on TripAdvisor. It was disheartened to have learnt that we did not meet with your legitimate expectations this time on room cleanliness and other “small things” in service which have caused inconvenience to you. Kindly... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Location is out of town, but we are a young family who is happy to have space and stay further out. The breakfast is terrible. Very expensive and very bad quality. Recommend the cafe in millennium tower good quality Italian espresso coffee and good milk and a panini for $30hk as opposed to a terrible breakfast for $100-150hk at the... More 

Was this review helpful? Yes 1
Management response:

Dear Carla S, Thank you for taking the time to post a review on TripAdvisor and we are glad to learn that you are satisfied with modern room design, convenient hotel location, friendly hotel staff (Cherry) and swimming pool. We would like to extend our sincere apologies for the shortfall of breakfast that inconvenience was caused to you as a... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It’s a boutique hotel with modern facilities. They provide an iPad for you to use in room. We absolutely love the bath room with a two way mirror plus the rain shower facilities. The room is very spacious comparing it to other hotels in Hong Kong. It is within walking distance to the train station and there are nearby cafés... More 

Was this review helpful? Yes
Management response:

Dear Chairee T, Thank you for taking the time to post a review on TripAdvisor and we are glad to learn that you are most satisfied with spacious room space, iPad in room, bathroom design, amenities and the convenient hotel location. When you plan for a return, please feel free to take a look at our latest accommodation promotions exclusively... More 

Sweden
Contributor
20 reviews 20 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean and modern rooms, helpful service, reasonable prices. On the downside its a half an hour ride with the metro to central HK, so not exactly central, but then the price would not be reasonable.... Not anything fancy or extravagant as some other HK hotels but excellent value for money.

Was this review helpful? Yes
Management response:

Dear Harris K, Thank you for taking the time to post a short but precise review on TripAdvisor and we are glad to learn that you are satisfied with cleanliness, modern room design, helpful and friendly hotel staff, Value for money. When you return in future, please do contact our team members so as to show you more around the... More 

Camden, Australia
Top Contributor
214 reviews 214 reviews
45 hotel reviews
239 helpful votes 239 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 6 nights. Check in was smooth and friendly. The room was comfortable, beds soft and a good shower, all things I really look for. Nice & clean. Lighting controls a bit strange but OK when we got used to it. Wifi excellent and free drinks in mini bar is a nice touch. Staff were always very friendly,... More 

Was this review helpful? Yes
Management response:

Dear Attilla64, Thank you for taking the time to post a review on TripAdvisor and we are glad to learn that you are satisfied with our omfortable bed, room cleanliness, high speed Free WIFI, Free Mini Bar daily, nice room design, swimming pool, friendly and helpful hotel staff and convenient location. Next time you return, please contact our team members... More 

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