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All 653 Hong Kong hotels

L'hotel elan

4.0 of 5 Hotel   |   No.38 Chong Yip Street, Kwun Tong, Hong Kong, China (Kwun Tong)
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L'hotel elan
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Ranked #64 of 653 Hotels in Hong Kong
A recent review
4 of 5 stars reviewed 1 week ago
Wai F Sydney, Australia
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297 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Sydney, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

we enjoyed staying in this hotel. The hotel is pretty new. Room is modern and spacious. Service in general is good. Though the location is a bit unconventional, it is only a few minutes walk to a nearby MTR station.

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Brilliant stay - everything you'd want from a hotel! Location isn't in downtown Hong Kong, but instead you are away from the masses which for us was a positive. Pool and Gym were small, but from the pool you can watch the city lights, and you're in Hong Kong - go explore! The room was spotless. Great a/c, huge desk,... More

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lhotel_elan_hk, Hotel Manager at L'hotel elan, responded to this review

Dear BMColeman, Thank you for sharing your feedback with us about your recent stay at L’hotel elan. We are glad to know that our spacious room, air conditioning, comfortable beds with pillow menu and good location, as well as our helpful and friendly Reception and concierge staff have lived up to your expectation and made your stay with us enjoyable.... More

Las Pinas
Top Contributor
947 reviews 947 reviews
205 hotel reviews
496 helpful votes 496 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I am a returning guest since I liked my previous stay. The staff are mostly pleasant - Reception, security, bell service, housekeeping. Some changes - the complementary mini bar is down to a bottle of green tea, a small bottle of coke etc. The complementary refreshments at the gym are also gone. The shuttle bus has been discontinued. Breakfast is... More

Was this review helpful? Yes
lhotel_elan_hk, Hotel Manager at L'hotel elan, responded to this review

Dear JEmmanuelLasPinas, It was a pleasure to have had you as our guest again during your recent visit at our hotel. It is great to hear that you enjoyed our service. It will surely give us the greatest pleasure to share your comments with the team. On a different note, we are sorry to learn of your disappointment regarding some... More

Bribie Island, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

it may be a bit out of the way but wait, HUGH rooms, great staff, excellent food, free mini bar 5 mins to train station/and if you have disabilities no problem escalator ramp all undercover. we stayed here 7 days and will be a guest again on our next visit to Hong Kong

Was this review helpful? Yes 1
lhotel_elan_hk, Hotel Manager at L'hotel elan, responded to this review

Dear TeddyNDolly, Thank you for writing this lovely review on TripAdvisor . It is rewarding to learn that you are satisfied with your overall staying experience with us recently. We look forward to welcoming you back again to L’hotel élan very soon! With kind regards, Jaime Aromin Hotel Manager L’hotel élan More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I don't know how to say but I booking non-smoking room and second day I can smell strong cigarette from my room. I am allergy and I cannot sleep with this smell. when I try to change room, your staff kelvin he acting like I am begging his money. he is not satisflied. I seen his face. on fourth day,... More

Was this review helpful? Yes 2
lhotel_elan_hk, Hotel Manager at L'hotel elan, responded to this review

Dear Andy_che99, Thank you very much for sharing your feedback with us at your recent stay at L’hotel élan. Please accept our sincere apologies for our inability to deliver the level of comfort you rightfully deserved as our guest due to the unpleasant cigarette smell in our guest rooms. We are fully aware that it is truly disturbing, especially for... More

Sydney, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel a few times. The hotel is very comfortable and clean with good sized rooms, comfortable bedding, nice and helpful staff especially the concierge service, and would recommend the hotel to others. However, there have been changes since our last stay in March 2014. As the hotel is some distance from TST and Kowloon, we... More

Was this review helpful? Yes 3
lhotel_elan_hk, Hotel Manager at L'hotel elan, responded to this review

Dear marie1Sydney, Thank you for posting a review on TripAdvisor and we are delighted to know that you are happy with our room size, bedding and your overall service experience from our staff. On a different note, we are sorry to learn of your disappointment regarding our shuttle service and the mini bar items in our guest rooms. Allow me... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here for a weekend. The room itself was spotless and impeccable. The bed was comfortable. I especially appreciated the free drinks provided in the fridge. They have saved our trip to the convenience store and made our stay more enjoyable. This hotel is located in Kwun Tong, eastern Kowloon. It is very close to the Ngau Tau Kok... More

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lhotel_elan_hk, Hotel Manager at L'hotel elan, responded to this review

Dear Ming Wai L, It is always delightful to read that our valuable guests had an enjoyable and comfortable stay with us! On a different note, your feedback on our breakfast is also noted. Please accept our apologies for our inability to offering you your expected breakfast dining experience. Rest assured that your comments have been shared among our team... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 22, 2014

I like the design of this hotel. Great value of price comparing to other hotels in Hong Kong with this standard. Just a minor thing that I want to carry out is that the check-in process was a bit long for me.

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lhotel_elan_hk, Hotel Manager at L'hotel elan, responded to this review

Dear TekFai, Thank you for sharing your feedback with us about your recent stay at L’hotel élan and we are delighted to learn that our design and pricing have lived up to your expectation. On the note related to your arrival experience, please accept our sincere apologies for our inability to deliver a prompt check-in service upon your arrival. Rest... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 3, 2014

situated in the old industrial blocks this hotel rises up 35 floors. a new hotel here. all rooms ate fully equipped and come with an ipad. check the docking station once before you start using them. some are broken. standard breakfast spread, perfect for a business trip. near to mtr stations.

Was this review helpful? Yes 2
lhotel_elan_hk, General Manager at L'hotel elan, responded to this review

Dear Bharath1605 Thank you for posting a review on TripAdvisor and we are sorry to learn of the inconvenience caused regarding the idocking station. Rest assured that your comments have been shared with our concerned departments for improvement. We sincerely hope this isolated incident would not impair your confidence in us and would be appreciated to have another opportunity to... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 3, 2014 via mobile

Dear sir i am writing to express our appreciation to one of your staff mrs cherry kwai .On 23 August 2014 . when we check in the hotel(35floor reception) .they are very busy .She was very polite and patiently help us and her working attitude was very good .Also we like your hotel and service .thank you very much .

Was this review helpful? Yes 2
lhotel_elan_hk, General Manager at L'hotel elan, responded to this review

Dear hokaitai Thank you for writing this lovely review and it is rewarding that our hard work and determination have paid off! When you plan for a return, don’t forget to check out our latest accommodation and dining offers only available on our hotel website! Thank you again for your comments and we hope to see you again soon! Best... More

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Additional Information about L'hotel elan

Address: No.38 Chong Yip Street, Kwun Tong, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Kwun Tong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — L'hotel elan 4*
Number of rooms: 254
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Also Known As:
L'Hotel Elan Hong Kong

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