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All 690 Hong Kong hotels

Metropark Hotel Kowloon

3.5 of 5 Hotel   |   No.75 Waterloo Road, Kowloon, Hong Kong, China (Mong Kok)
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Metropark Hotel Kowloon
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Ranked #134 of 690 Hotels in Hong Kong
A recent review
3 of 5 stars reviewed yesterday
FeatStick1 London
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1,172 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is located in a not quite pleasant working-class area, but the MTR is within a walking distance making the hotel a cheap and convenient place to stay to visit Hong-Kong. The room are of good size and offering basic facilities, the aircon is quite noisy so better to switch it off if you want to sleep....not easy during... More

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Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review

Dear FeatStick1 We must express our heartfelt thanks for your valuable comments. We believe that quality services shall not only rely on the effort of hotel itself, but also the "voices of our customers" like yours. And certainly, your comments are of great value to our improvement. We thank you for your comments on the room air-conditioning, our engineer had... More

Calgary, Alberta
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Unfortunately, the room was really damp and musty, especially the bed. The hotel location is awesome and very accessible to transit. The staff at the lounge which we upgraded to while we were there was AMAZING. I forget the name, but the younger lady at the lounge was SO attentive. She was very polite and accommodating. It was really too... More

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Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review

Dear byronbcanada Thank you for staying with us and your compliment is very much appreciated. It is indeed a great encouragement to us. Please accept our sincere apologies for the deficiencies during your stay. The room condition was probably caused by the malfunction of air- conditioning system, we will check and fix it accordingly. We apologize for the inconvenience caused.... More

Leichhardt, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

While travelling on a business trip in September of this year, I stayed at the Metropark and can honestly say that it was an excellent experience. From the second that I was greeted in the foyer on my arriveal, to my departure, the service of all the staff was exceptional. Always a friendly smile and eager to assist. I stayed... More

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Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review

Dear hgarcia2014 Thank you for staying with us and your compliment is very much appreciated. We are glad to hear that you are satisfied with our services and facilities. It is indeed a great encouragement to our collective efforts, and, our ultimate goal is to ensure our guests' pleasurable stay. We will do our best to ensure our guest's stay... More

Sydney, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have now stayed at this hotel twice and it has been an excellent experience both times.The last was in September this year and 2 years prior. Each time we have been greeted by very friendly staff and their service was 2nd to none. We stayed on the Club level floor and the service there was even more impressive. The... More

Was this review helpful? Yes 1
Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review

Dear Gary F Thank you for your continuous support and your compliment to us. We are pleased that you have enjoyed your stay with us. And, it’s a great encouragement to us that you are satisfied with our services and facilities. We will do our best to ensure our guests’ stay a pleasurable one. We look forward to greeting you... More

Sarnia, Canada
Top Contributor
105 reviews 105 reviews
57 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was situated close enough to the ladies Bazaar that you could walk to it. There was a free shuttle that would take you to the downtown area wwhere at 8pm every night there was a laser light show. The restaurant had an excellent breakfast buffet. The rooms were spacious, clean and modern with great views of the city

Was this review helpful? Yes 1
Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review

Dear OntarioTravellers2 Thank you for your comments. We are pleased that you have enjoyed your stay with us. And, it’s a great encouragement to us that you are satisfied with our services and facilities. We look forward to be at your service again soon. More

Sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights in October.After going through a minefield of hotels in Hong Kong we decided to go with this one based on trip advisor reviews. So glad we did as everything was more than we expected. We decided to go with a club room & the extra benefits. Check in was smooth on 17th floor & our... More

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Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review

Dear dianeb42 Thank you very much for selecting to stay with us. With the heartfelt thanks, we are very much appreciated your compliments to us especially Cherry and Zoe, our Reception staff. Your praise has been passed to them immediately. It is indeed a great encouragement to our collective efforts, and, our ultimate goal is to ensure our guests' pleasurable... More

Brisbane, Australia
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I paid extra to get an recently refurbished room, however I don't think they originally had us in one and I had to confirm this and they changed my room. The location is good, short walking distance to ladies market, Nathan Road and metro. Room was relatively clean, the window latch was broken, it would have been nice to open... More

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Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review

Dear jmv72 Thank you for your recent stay with us. Your valuable comments are very much appreciated and they enhance the achievement of our ultimate goal to make every of our guests' stay a pleasurable one. To enhance our guest safety, windows in guest rooms are locked and kept closed. However, we can open them upon guests’ request. In regards... More

Swaffham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were offered an upgrade which included a newly refurbished room, free breakfast and free happy hour (drinks and food from 5.30 - 7.30). The staff were so helpful throughout, the shuttle bus to Tsim Sha Tsui was good and the pool was heated to 29 degrees ! The service in the Club lounge was second to none by all,... More

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Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review

Dear 471richardc471 Thank you for staying with us recently and your precious reviews. We are pleased that you have enjoyed your stay with us. With the heartfelt thanks, we are very much appreciated your compliments to us especially Zoe, our Senior Receptionist. Your praise has been passed to her immediately. It is definitely a great encouragement to us. We will... More

Bali, Indonesia
Top Contributor
93 reviews 93 reviews
39 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 1 week ago

We were upgraded to the 18th floor and found the room to be comfortable and clean. We stayed here for 3 nights. Firstly, the bed is comfortable, always a priority when travelling. Location is convenient, and discovered the Ladies Market close by, about a 10 minute walk. Room service meals were excellent and quite good value for money. The laundry... More

Was this review helpful? Yes
Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review

Dear tinaross Thank you very much for staying with us recently. Your valuable comments are very much appreciated and they enhance the achievement of our ultimate goal to make every of our guests' stay a pleasurable one. Please accept our sincere apologies for the deficiencies during your stay. We will reinforce the related training programs for our staff to enhance... More

oldham uk
Top Contributor
64 reviews 64 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just had a weeks stay in Hong Kong and found this hotel to be good value. We had a very comfortable room on the ninth floor. It was a good size, good beds, nice bathroom, but just a little short of storage. We found all the staff very helpful and very professional. The breakfast had a very good choice the... More

Was this review helpful? Yes 1
Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review

Dear petbri Thank you very much for choosing to stay with us and your precious comments. We are pleased that you have enjoyed your stay with us. It is indeed a great encouragement to us. We will monitor the breakfast service closely to enhance guests’ satisfaction. In regards to the storage in room, we will take your opinion into account... More

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Hotel Summarization (Beta)

What travelers say

  • Shuttle buses(49)
  • Mong Kok(25)
  • Very good(12)
  • Ladies market(11)
  • Tsim Sha Tsui(9)
  • Buffet breakfast(7)
  • Tsim Tsa Tsui(4)
  • Free shuttle bus(4)

Additional Information about Metropark Hotel Kowloon

Address: No.75 Waterloo Road, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Mong Kok
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Metropark Hotel Kowloon 3.5*
Number of rooms: 487
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Also Known As:
La Quinta Hong Kong
Metropark Hotel Kowloon Hong Kong

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