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All 651 Hong Kong hotels

The Charterhouse Causeway Bay Hotel

3.0 of 5 Hotel   |   No.209-219 Wanchai Road, Wanchai, Hong Kong, China (Wan Chai)
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Ranked #163 of 651 hotels in Hong Kong
A recent review
4 of 5 stars reviewed yesterday
Donald D Kollam, India
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434 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Kollam, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

One thing I liked was the proximity to the city center and the access to public transport. There were choice of eating places to your desire. It was a value deal for a great stay and suited our budget. Rooms and service was commendable,A good choice for our short stay.. thanks to the expert guidance from my Son.

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London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I’m tempted to write two reviews for this hotel, one for the “ordinary” room we initially stayed in for one night and one review for the rest of our stay after we had upgraded to the Signature floor. So, I'm giving the hotel an EXCELLENT for rooms, but bare in mind that if we hadn't stayed on the Signature floor,... More

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tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were generally happy with our service and products. Ideally we offer various room types and sizes for different traveler’s needs, perhaps for your... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 19, 2014 via mobile

The hotel location and service is fantastic. Accolades should go towards the management and training program at the hotel. My experience upon checking in to the hotel and dining at their restaurant simply positive with the unpretentious service I had received compared to most hotels I stayed at around the same area. Their champs sports bar is one great place... More

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tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are delighted to know that our products and services had met your expectation and your compliments will be shared to our staff especially the front desk and F&B team... More

Freeport, Illinois
Top Contributor
174 reviews 174 reviews
91 hotel reviews
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed July 12, 2014

This hotel did not make an impression on first view, but rooms were clean and good, and breakfast was excellent. We were close to a major mall and buses and metro that we could walk to. They had a two for one happy hour that lasted a long time 5-9. Food was good in the champs Restaurant in the basement.... More

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tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased to learn that you were delighted with our product and service. We look forward to have your next patronage and rest assured we are always focus on... More

Hyderabad, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 10, 2014

Hotel conveniently located near the metro Wanchai and Causeway, taxi available. courteous and efficient. simple air-conditioned, quiet repeat daily. means and expensive restaurants. Continental breakfast. Many local and international shops a few meters.

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tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are delighted to know that you were satisfied with our service and product. Indeed our convenient location provides easy access to many points of interest and a series of... More

Bangalore
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 6, 2014

Stayed here in March 2nd week. We opted for a hotel which was near to our client location and we were not disappointed Positives : a) Location is great b) Food is good in the restuarant c) Decent rooms d) Staff is friendly Not so great : a) Most of the floors and rooms can undergo renovations b) When we... More

Was this review helpful? Yes 1
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased to have your constructive comments and they will be taken with our management in order to reinforce our service standard. Meanwhile, we shall incorporate your experience into... More

Stockholm, Sweden
Top Contributor
51 reviews 51 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 6, 2014

Booked a suite but the room was quite small still but this is expected in HongKong the only hotel that have big room at a fair price is City garden hotel north point. but still the location of Charterhouse is good right in the centre of wan chai.

Was this review helpful? Yes 1
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were general happy with our service and product. Currently we are improving the design of guestroom thru our room rejuvenation program and be... More

St. Petersburg, Russia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 23, 2014

service - not so good. didnt appreciate reception and lobby personnel. whe you have a question to ask and dial reception you always have to wait for many redirections to smb else the WORST- last time i stayed there which was oct 13, they have charged me TWICE for staying,i mean that the first payment which i had done when... More

Was this review helpful? Yes 1
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are regretful to learn of your adverse feedback on our service, which has affected your overall experience. Your related comments is dealt seriously by management team and immediate remedy... More

Senior Contributor
28 reviews 28 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 21, 2014

We stayed for 8 nights while attending as conference. The rooms are nice, but small, really small. The bed linens are comfortable, the bathroom updated and cleaned thoroughly every day. The staff is very friendly and very attentive. Every staff person went out of their way to smile and offer greetings. The front desk - very helpful and friendly, The... More

Was this review helpful? Yes 1
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were generally happy staying with us. Your compliments will be shared to staff concerned especially the Concierge team to motivate them for their... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 20, 2014

I was lucky enough to stay in one of their new Signature Rooms. Good size considering it is Hong Kong. Bed was great. They have pillow options (which I love as you get what suits you). The shower was amazing. Wifi was super fast. The hotel for me is perfect as it is basically a 5 min walk to my... More

Was this review helpful? Yes
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are delighted that you are generally pleased with our product and service. We are indeed promoting our signature floor, which will offer more contemporary in-room experience with the premium... More

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Additional Information about The Charterhouse Causeway Bay Hotel

Address: No.209-219 Wanchai Road, Wanchai, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Charterhouse Causeway Bay Hotel 3*
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Also Known As:
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Charterhouse Causeway Bay Hotel Hong Kong is an elegant hotel, conveniently located at the edge of Causeway Bay in Hong Kong Island. The Hong Kong Convention and Exhibition Centre and Causeway Bay MTR subway stations are within easy walking distance of the hotel. The majority of tourist attractions and business areas are easily accessible within 10 minutes drive. Considering the needs of our business visitors, our hotel shuttle will take you to Hong Kong Convention and exhibition Centre during trade fair and event periods in just a few minutes. For our visitors exploring different beauties of Hong Kong, splendid shopping malls like Times Square, Hysan Place and easy transportation system like Causeway Bay subway station are a few steps from our hotel which will never disappoint you. The Gazebo Restaurant, Champs Bar, Harry's Bar and Lounge and Fitness Room 23 hours a day provides you the relaxing places to enjoy your life and escape from the hustle and speed of the city of the day. Free Wifi is available at all guestrooms and public areas are even make your stay more pleasurable. ... more   less 
Number of rooms
294

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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