We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 690 Hong Kong hotels

The Charterhouse Causeway Bay Hotel

3.0 of 5 Hotel   |   No.209-219 Wanchai Road, Wanchai, Hong Kong, China (Wan Chai)
Hotel website
Hotel deals
Hotel amenities
Special Price
Superb Deal + Free Wifi
The Charterhouse Causeway Bay Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added The Charterhouse Causeway Bay Hotel to your Saves list
Ranked #159 of 690 Hotels in Hong Kong
A recent review
5 of 5 stars reviewed 3 days ago
jacktcc
Write a Review

468 reviews from our community

Traveler rating
    79
    199
    124
    44
    22
See reviews for
43
74
67
141
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (468)
  • Mar-May only
    (132)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (151)
  • Dec-Feb only
    (94)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

First hotel in the world to provide free mobile phone usage, Free Unlimited 3G mobile internet access,PLUS free local calls and to Aus,USA, Singapore, UK and Mainland China.....simply amazing. Location of hotel is perfect...easy access to many local food and shopping

Was this review helpful? Yes
Sao Paulo, SP
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Charterhouse is just an ok hotel. Room was very small (I booked the one with a single bed) and the bathtub sink was not working properly. The hallway is super narrow and the hotel has an aspect of something old. Still, its very well located, specialy if you are going to the shopping area of the Times Square (and its... More

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Your comments will be taken constructively with our management and be rest assured that we are progressively enhancing our guestroom thru our upgrading programmes to improve the in-room ambience and... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

This is my first time stay at this hotel. The location is good.However, it is terrible and very poor service of front desk. I reserve a non smoking king bed room. The staff hadn't confirm my room preference upon check in. When I went up to the room,it was a smoking & two single bed room. I called to the... More

Was this review helpful? Yes 1
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are regretful to learn of your adverse feedback relating to our staff service attitude on your recent stay, which was unacceptable towards our service promise. Your related feedbacks have... More

Saitama Prefecture, Japan
1 review
3 of 5 stars Reviewed 4 weeks ago

Dear Cathy san Thank you will be using the hotel. It is a hotel of antique atmosphere but I was allowed to spend comfortably. There was also the distance to the station a little, but it is fun street. I would like to thank the hotel life fun! Best Regards Mamoru ARASAKI

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are thrilled of your feedback and trust you had enjoyed your stay with us. Your encouraging feedbacks will be shared to Ms Cathy and all our staff too. We... More

Horley, United Kingdom
Top Contributor
170 reviews 170 reviews
17 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my hotel of choice when in Hong Kong.I find it so easy to get to from the airport.Just catch the Airport Express to Hong Kong/Central transfer to MTR to Causeway Bay Its a short walk away.Great Buffet Breakfast always plenty of choice.Champs Bar is popular always some sport on the many TVs. Stayed there twice this year September... More

Was this review helpful? Yes 1
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you are generally happy with our service and product especially our restaurants. Meanwhile, we are appreciate your constructive feedback on our breakfast setup and... More

Perth, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visited the Charterhouse Causeway Bay Hotel on during stopovers while flying Cathay Pacific to North America. There is a certain charm about this rather cramped and modestly priced hotel, with its efficient and friendly staff and location on busy Wanchai Road. The rooms were clean, with comfortable bedding ensuring a good sleep after a long flight. On our return... More

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased to learn of your positive feedback on our overall service attitude in fulfilling your requests. Your compliments will be shared to both Food and Beverage team and... More

Miami
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Location is good, buffet breakfast average, room was small, frontdesk was nice, concierge was no friendly, the room was clean, only one movie channel, hotel price was very high for the level of service. Internet speed was good. They give you a android phone with free calling to the local and USA, plus free 3G, but the room do not... More

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Your related comments will be shared to our staff and incorporate into our staff retraining program for continual improvements. Subsequently we are also continuously reinforcing our room rejuvenation program in... More

1 review
5 of 5 stars Reviewed October 18, 2014 via mobile

Good hotel. Good facilities. Rooms are a little small but the excellent service and facilities make up for it. Free 3g phone was included in our package. Located on a busy street with lots of shops close by.

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were generally happy with our service and product. We dedicate to bring guest the ultimate travel experience and be rest assured that we... More

Sydney, Australia
1 review
5 of 5 stars Reviewed October 16, 2014

My recent stay at The Charterhouse was a memorable one. I found the services offered went far beyond my previous experience of hotels. The staff were very courteous and helpful. The hotel is well situated to visit all the important places In Hong Kong. I look forward to staying there again.

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that our products and services had met your expectation and your compliments on the overall experience will be shared to our staff. Indeed with our location which... More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 10, 2014

Excellent staff, Great Location, Great Room. I have nothing to complain. I read some travelers here have had bad experience, but from experience for the first in this hotel I am very happy with it. Everyone I spoke to spoke good english - that's a huge plus. My Room was clean and big enough. And So was the toilet. Though... More

Was this review helpful? Yes 2
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased to learn of your experiences upon your recent stay with us and our service and product had met your expectation. Your compliments will be certainly shared to... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Charterhouse Causeway Bay Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Charterhouse Causeway Bay Hotel

Address: No.209-219 Wanchai Road, Wanchai, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Charterhouse Causeway Bay Hotel 3*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Cheap Tickets, Agoda, Odigeo, Ctrip TA, Despegar.com, Hotel.de, TripOnline SA and Tingo so you can book your The Charterhouse Causeway Bay Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong

193 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (142)
Viewed
Room/suite (36)
Viewed
Hotel & grounds (12)
Viewed
View from room (3)
Viewed
Bathroom (16)
Viewed
Dining (10)
Viewed
3:33
Videos (3)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Room/suite (14)
Viewed
Dining (14)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (2)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay