We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Charterhouse Causeway Bay Hotel

Hotel website
Hotel deals
No.209-219 Wanchai Road, Wanchai, Hong Kong, China
Special Price
Superb Deal Free Wifi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Charterhouse Causeway Bay Hotel
Professional photos View all
Browse nearby
The Charterhouse Causeway Bay Hotel
The Charterhouse Causeway Bay Hotel
The Charterhouse Causeway Bay Hotel
Review This Hotel

517 reviews from our community

Traveler rating
    89
    222
    136
    47
    23
See reviews for
48
80
78
155
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (517)
  • Mar-May only
    (143)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (156)
  • Dec-Feb only
    (127)
All months
Zurich, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

A quick search of buffet dinner deals in Causeway Bay brought this up and I'm so glad I tried it! It's perfect for a fast feed with a good range of seafood and meats. The complimentary scallop was delicious and they had a discount for my credit card. Wifi in the restaurant was also good and it was a short... More 

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in one of their newly renovated "Signature" rooms. I don't know how much of the hotel has these rooms, but my entire floor (2nd) seemed to be a "Signature Floor." So being on the 2nd floor, no view (in fact I couldn't figure out how to open the shutters), but I heard no noise from the street below.... More 

Was this review helpful? Yes
Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This property is quite old and perhaps charming given the tiny rooms and small beds. It is clean and well kept with good service. It is a good value given the high prices in many Hong Kong. Just be prepared for small rooms and small elevators. Otherwise you could do worse.

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Your related comment on our room is brought to the attention of our management team, we shall incorporate your feedback in our room rejuvenation program to improve the design of... More 

Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We don't mind a small room but we couldn't bear the musty smell and the dirt - dirty curtains, dirty toilet, dirty basin etc We'd just come from Australia where we had stayed in 9 different budget hotels across the country and we were shocked by the contrast. The staff were lovely and tried to do their best to accommodate... More 

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Please accept our sincere apology for the inconveniences caused you were put through on your stay. We had taken up the issues immediately with our Executive Housekeeper on the room... More 

Perth, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is very central to most things and places I would stay again next time, the staff were very friendly and would go out of their way to help you with almost anything. Great service and the bar down stairs was very cool. The rooms are little small but I wasn't there to spend time in the room, good... More 

Was this review helpful? Yes 1
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased to learn that you were delighted staying with us and our staff were found proactive in attending your request. Your feedbacks will be shared to our staff... More 

New Delhi, India
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Small rooms but clean. Slightly over-priced. Good for a couple of days business trip. The breakfast included rooms are a better bargain because the neighborhood has few eateries. The drop off and pick up services could be better. Overall seemed safe and hospitable.

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Thank you very much for sharing your thoughts with us and your feedback is of great value for our improvement. Please be assured that your comments have been addressed by... More 

New York
1 review
4 of 5 stars Reviewed 3 weeks ago

This is my second stay @ the hotel cos of the rate n location n would like to stay for the 3rd time but the hotel really in need for an update/renovation n it might be a deal breaker if it remain untouched. The lobby stuffs was very helpful but the maid service was disappointed since she didn't even change... More 

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Please accept our sincere apology for the inconveniences caused you were experienced during your recent stay and that was uncompromising towards our service promise. Your related comment on room cleanliness... More 

Canberra, Australia
2 reviews
4 of 5 stars Reviewed 5 weeks ago

I was in Hong Kong just after Christmas and stayed at this hotel for 6 nights. I was pleasantly surprised at the hotel as i had heard/read many varying reviews. When I first arrived as it was late my check in went smooth but once i was in my room i found two things amiss - first being that the... More 

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Please accept our sincere apology for the inconveniences caused on your recent stay though immediate remedy had been taken. Please be assured that we are very concerned about the quality... More 

Philippines
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 22, 2015

Plain and simple, it was okay. Pros: the hand phone that they provided was such a great help. Used it as a tethering port, so i had free wifi everywhere. The room was small, but it's HK so it's common, the good part was they put me on the upper floor, so i wasn't expose to the noise. They also... More 

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that you enjoyed our facilities and dining experience upon your recent stay. Indeed our fitness center is available at 24 hours so as to make our guests... More 

Vancouver, Canada
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 18, 2015

We were in Hong Kong recently and stayed at this hotel for two weeks. It was an enjoyable experience that could have been otherwise if we did not opt for the junior suite as the regular rooms are incredibly small for two people and there is hardly room to hang your clothes. Having said that, our suite is showing its... More 

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to know that you were generally happy with our service and your compliments will be shared to our staff specially our Housekeeping team. On the other hand,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

214 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (162)
Viewed
Hotel & grounds (18)
Viewed
Bathroom (18)
Viewed
Room/suite (39)
Viewed
Business center/function rooms (1)
Viewed
View from room (3)
Viewed
Dining (10)
Viewed
3:33
Videos (3)
Viewed
Other (70)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Dining (14)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (14)
Viewed
Business center/function rooms (2)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Wan Chai / Causeway Bay

Neighborhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centers of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question