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The Charterhouse Causeway Bay Hotel

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No.209-219 Wanchai Road, Wanchai, Hong Kong, China
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The Charterhouse Causeway Bay Hotel
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The Charterhouse Causeway Bay Hotel
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554 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Okotoks
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I'm always a bit nervous when booking a hotel on line and not having anyone I can call who may have stayed there. Even worse, when the tripadvisor reviews are a mixed bag of comments, you feel like you are rolling the dice a bit. In the case of the Charterhouse, I feel like I beat the odds. The hotel... More 

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Kota Kinabalu, Malaysia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

good service by the staff. really helpful in showing me the best way to go to Disneyland. the hotel sell Disneyland ticket as well. room is clean, comfortable. near to everything. restaurant, shopping complex. i'm Muslim, so this hotel quite convenience for me. at the back there is chinese muslim restaurant, in front of hotel, got persian restaurant, and at... More 

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Hong Kong
Level Contributor
9 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Location wise it's almost a perfect spot. 10 mins away from Times Square in Causeway Bay. You can't complain about its location at all especially there are many local delicacies around from diner, fast food to nice coffee shops. Money wise, it's also a cheap place to stay, so cheap that if you book a one person room, it's around... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

Cannot express how disgusted I was with the housekeeping. Especially the bathroom. Try looking under the toilet/ sink... gross!!! Do not stay here if you are a fussy person. I tried not to touch too many things. I will never come back to this hotel.

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Travelers are raving about these Hong Kong hotels

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is good place to access all major places.situated between wanchai and causeway bay mrt.lots of 7/11s.times square and apple are nearby.breakfast is good and should ad more dishes for indian customers.

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tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Your compliments will be shared to our Food and Beverage team. Meanwhile, your related comment on our food varieties will be brought to the attention of our F & B... More 

Adapazari, Turkey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was very nice and also very central you can walk everywhere Hongkong city center. rooms were clean and personals were good. thanks for your good hosting. if I visit HongKong again I know where I will stay. Also Hotel giving a cellphone for visiters use with free internet.

Was this review helpful? Yes 1
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased to know that you appreciated our services. We devote to bring the very best travel service and it has always been our goal in making your stay... More 

Riyadh, Saudi Arabia
Level Contributor
80 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in Hong Kong for 4 days for a conference. As we were new to the city we chose this hotel as it has the free phone. Very convenient for local calls and also some international calls. Also connection to internet on the go. The hotel is midway between 2 train stations, and it's a 10 minute walk to... More 

Was this review helpful? Yes 1
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that you were generally happy with our product. Indeed, handy smartphone is an exclusive privilege for our guests in providing a comprehensive Hong Kong city guide, which... More 

Sydney, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Charterhouse for work. Work paid so I have no idea about value for money but I can't imagine they paid a great deal. Breakfast was included but was lack lustre. The decor is tired and a little grubby though bathrooms and sheets are clean. My mini bar fridge was barely cold and turned milk to yogurt... More 

Was this review helpful? Yes 1
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Your comments will be taken constructively with our management. Currently room rejuvenation program is conducting to enhance the design of guestroom which include fixtures, finishing and etc that will create... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Due to job arrangement, booked 1 night to stay overnight, good deal if compare to other hotels in Wan Chai, nice room, easy to catch taxi or even have drinks at basement bar. Staffs quite friendly and polite, try their best to fulfill my request, love to back again if i need in future.

Was this review helpful? Yes 1
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that our products and services had met your expectation and your kind words about your overall experience will be shared to all our staff to upkeep this... More 

Saint Louis, Missouri
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 24, 2015

Maybe you get in a rut and pick the same place because of familiarity. My wife and I come to HK quite often from Shenzhen. We always stay at the Charterhouse. The rooms are nice and the desk-concierge staff are great. Are there better hotels? Of course. The sport's bar in the basement is good. The breakfast buffet is nice.

Was this review helpful? Yes
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased to learn that you were delighted with our product and service. Your compliments will be shared to our Concierge team to motivate them for their service performance.... More 

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Staying in Wan Chai / Causeway Bay

Neighborhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centers of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighborhood
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