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All 581 Hong Kong hotels

The Charterhouse Causeway Bay Hotel

3.0 of 5 Hotel   |   No.209-219 Wanchai Road, Wanchai, Hong Kong, China (Wan Chai)
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The Charterhouse Causeway Bay Hotel
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Ranked #155 of 581 hotels in Hong Kong
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427 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Singapore, Singapore
Top Contributor
53 reviews 53 reviews
41 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed yesterday NEW

I first visited Charterhouse a year ago. At the time they looked to be an affordable business class hotel with full service including porters who'll get you a taxi, a gym, a quiet bar, full buffet breakfast in the cafeteria and a downstairs sports bar restaurant. At the time they were quite ok and up to expectations, however having stayed... More

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Ithaca, New York
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 days ago NEW

We were booked at Charterhouse for the last five days of our trip to China, Tibet, and Hong Kong, through Overseas Adventure Travel. Not only were the rooms uncomfortably small but we arrived to find that construction on the building's exterior would be going on throughout our stay -- and indeed through the entire month of April 2014. Staying there... More

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2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Loved the Internet speed via wifi. Got a free pizza during our stay. Only problem is they don't allow you to take it out and forced to buy the drinks from the bar. Our room is a bit dark since they use warm white bulbs. The place is old and needs renovation.

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London
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I returned to the Charterhouse for a whole week mainly because it is our favourite location and is also good value for money at £85 per night for a double room. The hotel continues to show its age but is still acceptable. The Northern facade is undergoing external renovations until the end of April (so they say)... More

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Taipei, Taiwan
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed at the charter house for a few nights. The rooms are spacious compared to other hotels, the bed is very comfortable and the free WiFi connection is good. The English level of the staff is really good, they could understand all my needs and are very helpful. The furniture might not be the newest, but this is less... More

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Bangkok,
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel used to be my favorite in Hong Kong but the recent visit changed all this. The hotel is undergoing a massive (and long overdue) renovation work, but I was shocked to find out early in the morning that I was put up in a room encircled by heavy renovation works like knocking off bathroom tiles right next door,... More

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Sydney, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at The Charterhouse in March this year. Originally we were booked in for the Junior suite which reeked of cigarette smoke. This was not acceptable for a family of 4, including a baby. The staff were very helpful in changing our suite to a signature suite on a non-smoking floor. This room was quite a good choice for... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

very good location, clean and neat; room size consider big in hong kong. the staff are helpful and easy access to anywhere ... time square reach in 10 min. wan chai as well . this is value for money .

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Milan, Italy
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I was placed in this hotel by my company travel service because the hotel we usually use was fully booked. The staff in the lobby tried their best to make me feel comfortable and welcome, but when I got to the room (on the Executive Floor) I began to feel sad and tired. The room was desperately in need of... More

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tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Please accept our sincere apology for the inconveniences caused to your recent stay and this was definitely unacceptable towards our service commitment. Your related comments will be taken seriously by... More

Hangzhou, China
Contributor
15 reviews 15 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 15, 2014

good choice to stay at this hote. room is small, but its Hong Kong and anyway you don't spent so much time in the room in HK, you are always on the run. its clean and it has everything you need. location ok, not so noicey (i was on the 16th floor) the only thing was a different to other... More

Was this review helpful? Yes 1
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were pleased with our service and product and your kind words will certainly be sharing with our associates. Please accept our apology for... More

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Additional Information about The Charterhouse Causeway Bay Hotel

Also Known As:
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Address: No.209-219 Wanchai Road, Wanchai, Hong Kong, China
Location: China > Hong Kong > Wan Chai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #155 of 581 hotels in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Charterhouse Causeway Bay Hotel 3*
Official Description (provided by the hotel):
The Charterhouse Causeway Bay Hotel Hong Kong is an elegant hotel, conveniently located at the edge of Causeway Bay in Hong Kong Island. The Hong Kong Convention and Exhibition Centre and Causeway Bay MTR subway stations are within easy walking distance of the hotel. The majority of tourist attractions and business areas are easily accessible within 10 minutes drive. Considering the needs of our business visitors, our hotel shuttle will take you to Hong Kong Convention and exhibition Centre during trade fair and event periods in just a few minutes. For our visitors exploring different beauties of Hong Kong, splendid shopping malls like Times Square, Hysan Place and easy transportation system like Causeway Bay subway station are a few steps from our hotel which will never disappoint you. The Gazebo Restaurant, Champs Bar, Harry's Bar and Lounge and Fitness Room 23 hours a day provides you the relaxing places to enjoy your life and escape from the hustle and speed of the city of the day. Free Wifi is available at all guestrooms and public areas are even make your stay more pleasurable. ... more   less 
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