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All 652 Hong Kong hotels

The Charterhouse Causeway Bay Hotel

3.0 of 5 Hotel   |   No.209-219 Wanchai Road, Wanchai, Hong Kong, China (Wan Chai)
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Ranked #162 of 652 Hotels in Hong Kong
A recent review
4 of 5 stars reviewed 1 week ago
Harmonysailor Oriental, North Carolina
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443 reviews from our community

Traveler rating
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    112
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

I just checked in, booked for 3 days, receptionist was very nice until I got my key looking forward to see my dream room, room is small but expected, I don't mind a small room but the room is dirty and the linen has not been changed, I have to call the housekeeper to change my linen. She told me... More

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Oriental, North Carolina
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

If you were looking for a very comfortable, we'll-managed, reasonably priced , and perfectly-located hotel in Hong Kong, this is it. Although I stayed in some more expensive hotels on a recent trip to China and Tibet, The Charterhouse Causeway Bay was one of my very favorite. The staff was extremely friendly and helpful at all times. Although my single... More

Was this review helpful? Yes 1
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that our products and services had met your expectation and your kind words about your overall experience will be shared to all our staff. In fact, you... More

Gold Coast, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

I recently had a three night stay. I was allowed to check in early in the morning. The room was not large but very clean and all the staff were extremely helpful and friendly. Great location close to Times Square and public transport. A nice touch is the free use of an i-phone for the duration of your stay....this included... More

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tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were delighted staying with us. In fact, handy smartphone is an exclusive privilege for our guests, which you could enjoy several services including... More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

A good hotel that is clean but very old. Every room has a free cell phone with 3g connectivity and unlimited calls which you can bring with you in the city, i thought it was a great touch. The breakfest was ok but dont expect too much, for example there was no bacon. I would however recomend this hotel because... More

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tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased to learn that you were generally pleased with our service and products. Indeed, we devote to bring guest the very best travel service and it has always... More

Kollam, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One thing I liked was the proximity to the city center and the access to public transport. There were choice of eating places to your desire. It was a value deal for a great stay and suited our budget. Rooms and service was commendable,A good choice for our short stay.. thanks to the expert guidance from my Son.

Was this review helpful? Yes
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased to learn of your memorable experiences on your recent stay with us. All in all, our location provides easy access to many places of interest such as... More

Luzon, Philippines
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

When I come to Hong Kong,I always stay here as its comfy...near to shopping mall like time square,restaurant nearby,accessible to all plus staffs here are friendly... I'll definitely stay again here when I come back to Hong Kong

Was this review helpful? Yes 1
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that our products and services had met your expectation. Indeed, our convenient location provides easy access to the bustling area of Causeway Bay and Wan Chai and... More

London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I’m tempted to write two reviews for this hotel, one for the “ordinary” room we initially stayed in for one night and one review for the rest of our stay after we had upgraded to the Signature floor. So, I'm giving the hotel an EXCELLENT for rooms, but bare in mind that if we hadn't stayed on the Signature floor,... More

Was this review helpful? Yes 2
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were generally happy with our service and products. Ideally we offer various room types and sizes for different traveler’s needs, perhaps for your... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 19, 2014 via mobile

The hotel location and service is fantastic. Accolades should go towards the management and training program at the hotel. My experience upon checking in to the hotel and dining at their restaurant simply positive with the unpretentious service I had received compared to most hotels I stayed at around the same area. Their champs sports bar is one great place... More

Was this review helpful? Yes
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are delighted to know that our products and services had met your expectation and your compliments will be shared to our staff especially the front desk and F&B team... More

Freeport, Illinois
Top Contributor
174 reviews 174 reviews
91 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed July 12, 2014

This hotel did not make an impression on first view, but rooms were clean and good, and breakfast was excellent. We were close to a major mall and buses and metro that we could walk to. They had a two for one happy hour that lasted a long time 5-9. Food was good in the champs Restaurant in the basement.... More

Was this review helpful? Yes
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased to learn that you were delighted with our product and service. We look forward to have your next patronage and rest assured we are always focus on... More

Hyderabad, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

Hotel conveniently located near the metro Wanchai and Causeway, taxi available. courteous and efficient. simple air-conditioned, quiet repeat daily. means and expensive restaurants. Continental breakfast. Many local and international shops a few meters.

Was this review helpful? Yes
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are delighted to know that you were satisfied with our service and product. Indeed our convenient location provides easy access to many points of interest and a series of... More

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Additional Information about The Charterhouse Causeway Bay Hotel

Address: No.209-219 Wanchai Road, Wanchai, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Charterhouse Causeway Bay Hotel 3*
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Also Known As:
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong

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