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Sheraton Hong Kong Hotel & Towers

4.5 of 5 No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
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Certificate of Excellence 2014
Sheraton Hong Kong Hotel & Towers
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Sheraton Hong Kong Hotel & Towers
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1,873 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (444)
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Seattle, Washington
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for two nights, in early December, 2014. I arrived at the Macau Ferry Boat Terminal. I took the Venetian shuttle bus from the Macau Ferry Boat Terminal to the Venetian Hotel. The Venetian Hotel, is supposedly the world's largest casino. Walking from the Venetian to the Sheraton is a little confusing the first time. I suggest you... More 

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Manchester, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at the Sheraton HK for 3 nights having moved from the Eaton hotel as it was poor. Lovely lobby and check in was quick and pain free. Upgraded to the club lounge and better room. Room came with harbour view. Clean and comfy bed. The club lounge was brilliant. Very professional staff who were always happy. The place was... More 

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manchester
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 5 days on my way to Sydney , this was my second choice after i departed the Eaton hotel due to poor room etc Location is 5 minute walk from ferries to HK island and we had a view of the sea and island,fantastic. Hotel appeared well run, clean and felt it had class, very busy though Room... More 

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Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My wife and I had the pleasure of staying at the Sheraton on the way home from London to Australia. The location was right in the action as well as a great view of Victoria Harbour, the subway and ferry are just minutes away.The staff were great and amenities were of a very high standard. I cannot recommend this hotel... More 

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Mumbai (Bombay), India
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Sheraton, just by name, was the obvious choice for the holiday stay. However, it did not turn out to be an enjoyable experience. There is nothing except the harbour view (can go to many other hotels as well for that). The staff is not helpful. I got a smoking floor room and since I have a 2year old son, I... More 

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Dallas, Texas
Top Contributor
254 reviews 254 reviews
46 hotel reviews
109 helpful votes 109 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I am Platinum for life with SPG and have ambassador status which means that they assign an ambassador to my account to call the hotels in advance to make sure that everything about my stay is seamless. I have stayed at the W in Hong Kong before and think that it is the most intelligently designed hotel that I have... More 

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Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I have recently review that this hotel is bad for their service and food, however we decided to give a chance to this hotel. We booked a Tower Executive Suite, I would really said one word excellent!! We have our hot milk prepares every night and whenever we need a butler service they will be there within 5 minutes. We... More 

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear FionKaris, Welcome back and we would definitely extend your kind words to the team. Looking forward to welcoming you again soon. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked the Sheraton because I'm a loyal SPG member and it was in a great location. I was not disappointed. The location could not have been better - - right on the water in Kowloon, walking distance from the Star Ferry and the train. Near terrific shopping too. We stayed in the Towers part (which is run as a... More 

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear LindaLP, Thank you for your lovely review and it is always a pleasure to hear from our happy guests. On you next visit, you are most welcomed to check out the official website for special promotion on Towers' suite for a more spacious stay with exclusive benefits. We look forward to hosting your next stay in Hong Kong. With... More 

Singapore, Singapore
Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 3N at this hotel. Used points to upgrade to the Towers Room, with dedicated check in on 16F. Was assigned a suite room. It was smallish, and had no view. Comfy beds. Breakfast at 18F with sweeping views of the Victoria Harbour. They had my favourite steak and eggs, just like LeM JKT!! Convenient location, lots of food and... More 

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear AbsoluteZeroKelvin, We are pleased to receive your encouraging comments. On your next stay, please visit our official website for special promotion on habor view suite for a more spacious stay with additional benefits. We are looking forward to be of your service again. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More 

Rapallo, Italy
Top Contributor
64 reviews 64 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We are dedicated Sheraton dwellers wherever we travel. This our second time at the Towers in Hong Kong (last was 4 years ago). We have an upgraded room with lounge privileges and a fine view overlooking the bay.Unfortunately there is construction going on down below which means the view may be obstructed from lower floors (we are on the 17th... More 

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Hotel Summarization (Beta)

What travelers say

  • Nathan road(33)
  • Star ferry(25)
  • Great location(19)
  • Harbour view room(16)
  • Light show(8)
  • Sky lounge(7)
  • Tsim Sha Tsui(6)
  • Buffet breakfast(6)
  • Very friendly(6)
  • Mtr station(6)

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Hong Kong Hotel & Towers 4.5*
Number of rooms: 782
Reservation Options:
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers
Hotel Style:
#21 Spa Hotel in Hong Kong
#43 Business Hotel in Hong Kong
#55 Family Hotel in Hong Kong
#62 Luxury Hotel in Hong Kong
#62 Romantic Hotel in Hong Kong

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