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All 652 Hong Kong hotels

Sheraton Hong Kong Hotel & Towers

4.5 of 5 Hotel   |   No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China (Tsim Sha Tsui)
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82%
Ranked #79 of 652 Hotels in Hong Kong
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Mike U Cary, NC
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1,742 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (401)
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English first
Cary, NC
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed at the Sheraton Hong Kong Hotel & Towers recently and I had a very good stay. As a first time business traveler to Hong Kong, the hotel has a significant amount of amenities on-site if you don't want to venture out and is in a great location. The staff does a great job and the breakfast buffet was... More

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Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

First impression fantastic Lobby was nice Has a Morton's steak house Front desk was fantastic The room was on the top floor had a good view of hk island Location is in kowloon it wasn't convenient for me because I work on the island. Hotel needs a better renovation

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Telford, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was the 3rd time we have stayed at this hotel and cannot fault the location or the standard of service. Harbour View rooms look directly towards The Peak and the Hong Kong City Skyline and the Sheraton is only a 5 minute walk from the Star Ferry Terminal and the Harbour City Shopping Mall. We can also recommend visiting... More

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Singapore
Contributor
20 reviews 20 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I am back to this hotel again and I feel so at home. The hotel has keep my profile and my room preference. I was given my favorite room once again. They do not fail to sent you a welcome back card. Many thanks to Mr Kenneth Pooh and Miss Helga for making the room arrangement for me. I am... More

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Noida, India
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sheraton from outside looks like a normal modern star property next to the luxurious The Peninsula. As soon as you enter the hotel, you get into the lap of luxury Sheraton is known for. The rooms are very specious and the view of the sea from room makes the stay a one to remember. Spread of breakfast is huge and... More

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Lausanne, Switzerland
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It was my second visit to Sherathon, the room is ok, bathroom really need a refurbish, the breakfast buffet is very good and the sky bar is a must go after a long working day, cocktail are good and price are acceptable. In one word good maintain propriety but they should accelerate their renovation

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Boca Raton, Florida
Top Contributor
129 reviews 129 reviews
51 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My first trip to Hong Kong and found the Sheraton to be perfect for me. Walk across the street to the river front or around the corner to the subway. As a Platinum member they have the lounge for drinks and food in the evening and breakfast at the Cafe in the morning. Complementary upgrade to a suite but I... More

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Hisfriend, Thank you for your positive sharing. We look forward to bringing you another memorable stay in the near future. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Melbourne, Australia
Top Contributor
72 reviews 72 reviews
33 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for just a night with work and it was fantastic. I took the Airport Express to Kowloon, then there was a free shuttle bus to the hotel. Check-in was easy and friendly, and with an early morning arrival, I went to have coffee in the cafe. Staff were attentive and friendly, bringing me a paper and seeing... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear MelbTripper, Thank you for your encouraging sharing and we are proud to be your home away from home. Hope to see you again at Sheraton soon. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have been staying at the towers for many years and the level of service is amazing . The staff remember me on return and are very friendly. The location is good for shopping or having a walk along the harbour. It is easy to get catch the ferry over to the island, but I find that Kowloon has everything. Rooms... More

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Tania B, We are truly grateful for your compliment and we will share your kind words with the team. Looking forward to welcoming you again at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Senior Contributor
42 reviews 42 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good Sheraton in a very good spot- good views and right near shopping of Canton and Nathan Roads. Breakfast is good and I recommend the double shot latte. I am disappointed wifi costs, I think that is a rip off. Also check the bill on check out as they tried very hard to charge me for wifi... More

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Jeremy S, Thank you for your sharing. We appologize for the service shortfalls you have encountered. Please rest assured that we will review for improvement. On you next stay, please visit our official website for special accommodation package with complimentary WiFi and other additional benefits. We look forward to your return soon. With warmest regards, Sarwar Mohamed Executive Assistant... More

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Hotel Summarization (Beta)

What travelers say

  • Nathan road(44)
  • Star ferry(27)
  • Great location(24)
  • Harbour view room(16)
  • Light show(9)
  • Sky lounge(8)
  • Buffet breakfast(7)
  • Tsim Sha Tsui(7)
  • Very friendly(6)
  • Mtr station(6)

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Hong Kong Hotel & Towers 4.5*
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers

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