We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 651 Hong Kong hotels

Sheraton Hong Kong Hotel & Towers

4.5 of 5 Hotel   |   No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China (Tsim Sha Tsui)
Hotel deals
Hotel website
Hotel amenities
Special Price
Book earlier for 15% OFF
Save Saved
You added Sheraton Hong Kong Hotel & Towers to your Saves list
Sheraton Hong Kong Hotel & Towers
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
82%
Ranked #85 of 651 hotels in Hong Kong
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Bernardosw Vitoria, ES
  • Overview
  • Reviews (1,687)
  • Photos (653)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (389)
  • Location
  • More
Write a Review

1,687 people have reviewed this hotel

Traveler rating
    650
    718
    231
    67
    21
See reviews for
300
435
161
538
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (389)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Vitoria, ES
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is located in the heart of the Tsim Sha Tsui region in Hong Kong. There is a metro/subway station nearby to which you can safely walk anytime as the street (Nathan Rd) is always filled with people walking by. A large mall (Harbour City) and lots of art options and museums are close by. Be sure to take... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Top Contributor
1,457 reviews 1,457 reviews
118 hotel reviews
767 helpful votes 767 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in the 6th floor in a room with a good view. The room was modern, spacious and very comfy. Great sleep quality. The hotel it's conveniently located. It's close to the boat and metro station. And the tsi sha tsui promenade (a must see in HK). There is a free bus from/to the airport train.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great location in TST right near all the main transport links - ferry/mtr/taxi. Rooms are average - pretty old and in need of refurbishment! However, if you aren't going to be in the hotel a lot then it doesn't really matter much! I would recommend the drinks and dim sum in the rooftop bar to watch the lightshow for a... More

Was this review helpful? Yes
Seattle, Washington
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

This was the first time I stayed at the Sheraton Hong Kong (in TST). I've stayed in different hotels in Hong Kong over 60 different times and would rank this as one of my favorites. To be fair, I was upgraded to a view suite on the 17th floor. But in general the location is amazing for exploring TST or... More

Was this review helpful? Yes
Stratford-upon-Avon, United Kingdom
Top Contributor
214 reviews 214 reviews
100 hotel reviews
287 helpful votes 287 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Check in was functional and ok. I stayed in the new refurbished tower room with a view over the bay which was nice. Overall a very comfortable stay at this hotel and with no issues regarding the staff or the service received. The room (refurbished) is the same layout and decor as the ''old'' ones and despite being perfectly functional... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear onetrubrit, Thanks for your comments on the refurbished rooms. Please rest assured that your words would be shared with the team for reference. We look forward to welcome you again at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Hong Kong, China
Top Contributor
61 reviews 61 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It has been pleasing to see that Sheraton Hong Kong continues to offer optimal service and amenities. Situated as it is right in the heart of TST, it's very convernient for shopping, entertainment and night life while it's only two stops away on the subway from Central on Hong Kong Island. The level of service is uniformly good and the... More

Was this review helpful? Yes
North East England, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the Sheraton for our golden wedding weekend and what a brilliant place to be! We had a harbour view with a window on the world.So good we are returning later this year and know how much we will enjoy the experience again.Shopping,restaurants,people watching and a bit of culture so easy to get around with transport so varied... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear 685eileen, It is always a pleasure to hear from our happy guests and we are glad to learn that you had a memorable golden wedding anniversary with us. Looking forward to welcoming you back at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

On the road
Contributor
18 reviews 18 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here recently for only the second time. Was lucky enough to be upgraded to a high floor harbour view. Absolutely fantastic! Good location on Nathan Rd, close to shopping and restaurants. Renovations going on at the moment but no disruptions when I was there. Excellent staff, good selection of bars and restaurants in the hotel. Easy transport across to... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Spoiltmeat, Thanks for your compliment and we are pleased to learn that you enjoyed the stay with our convenient location. We are pleased to share with you that we have finished the renovation project and we look forward to serving you soon with a refreshed new look. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong... More

Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited Hong Kong for a business trip so stayed at Sheraton. Was pleasantly surprised that the hotel was basically on the road right next to the famed Peninsula Hotel and a stone throw away from Avenues of the Stars. Which makes its location its top benefits. Room: spacious standard room. Nothing fancy or amazing about it. It's comfortable. View: request... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear JuiHong, Thanks for your sharing and we are pleased to learn that you have enjoyed the business trip with us. On your next stay, please check out our official website for special accommodation package with harbour view and other additional benefits. In addition, you are most welcome to try out our award winning dim sum at the Chinese restaurant... More

Toronto
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been coming here for years. The location is perfect. A walk to all great locations and views. Request Harbour room view. It's breath taking and difficult to go to sleep as you just keep enjoying the view. The hotel is undergoing renovation so it's noisy at times. Well worth the value.

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear cdaworld13, Thanks very much for your continuous support towards Sheraton Hong Kong. We apologize for the disturbance caused by the renovation. Please rest assured that the project is expected to complete by August. Hope to see you again soon. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Owners: What's your side of the story?
If you own or manage Sheraton Hong Kong Hotel & Towers, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Hong Kong Hotel & Towers? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Nathan road(48)
  • Star ferry(27)
  • Great location(25)
  • Harbour view room(16)
  • Light show(9)
  • Sky lounge(8)
  • Buffet breakfast(7)
  • Tsim Sha Tsui(7)
  • Very friendly(6)
  • Rooftop pool(6)

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Hong Kong Hotel & Towers 4.5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Orbitz, Starwood APAC, Travelocity, Cheap Tickets, Hotels.com, Tingo, getaroom.com, BookingOdigeoWL, Reservation Counter, Ctrip DaoDao, Expedia and Venere so you can book your Sheraton Hong Kong Hotel & Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers

653 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (643)
Viewed
View from room (62)
Viewed
1:52
Videos (1)
Viewed
Dining (26)
Viewed
Pool/beach area (22)
Viewed
Bathroom (65)
Viewed
Room/suite (189)
Viewed
Hotel & grounds (41)
Viewed
Business center/function rooms (3)
Viewed
Other (234)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Hong Kong with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Spa Hotel in Hong Kong #53 Family Hotel in Hong Kong #55 Business Hotel in Hong Kong #61 Romantic Hotel in Hong Kong #62 Luxury Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is conveniently located at the heart of the business and shopping district in Tsim Sha Tsui, overlooking the breathtaking views of Victoria Harbour. There are 8 restaurants and lounges on site. The subway station (MTR) and Star Ferry are only steps away, connecting you to major areas of the city and Mainland China. Hong Kong International Airport is only 35 minutes away by car. ... more   less 
Number of rooms
782

Questions & Answers

Questions? Get answers from Sheraton Hong Kong Hotel & Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer