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Sheraton Hong Kong Hotel & Towers

4.5 of 5 No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
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Certificate of Excellence 2014
Sheraton Hong Kong Hotel & Towers
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Sheraton Hong Kong Hotel & Towers
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1,955 reviews from our community

Traveler rating
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    825
    279
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    25
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629
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (467)
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    (1955)
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    (416)
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    (490)
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    (510)
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    (539)
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Lausanne
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars NEW

Nice hotel, ideally located in the center of Hong-Kong. The swimming pools on the roof are amazing, especially at night with a stunning view on Hong Kong's buildings and roofs. For cigar smokers, a nice lounge is available next to the reception. I would not recommand this hotel for a family or a couple, but I would highly recommand it... More 

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Senior Contributor
37 reviews 37 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Located in the heart of all of the Kowloon shopping right at a subway station. I have stayed here I half a dozen time over the years and everything is close by. A great area if you like to shop for; clothes, glasses for electronics. The rooms are nice size and if you get a Harborview it is spectacular. The... More 

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Irvine, California
Contributor
15 reviews 15 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

No, this hotel does not compare with the Mandarin Oriental or Peninsula. But it serves the lower cost Sheraton brand very well. Its location is the main selling point, right next to the MTS and a short walk to the Star Ferry, nighttime light show, shopping, museums, etc. As a Lifetime Starwood Platinum guest, my last two stays have been... More 

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San Francisco, California
Contributor
19 reviews 19 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here often and like this hotel very much. It is conveniently located in Kowloon and surrounded by great restaurants and shopping on Nathan Road. The hotel has very good restaurants and a convenient shopping mall. The rooms are great and I prefer the suits on the 17th floor which have a beautiful view of Central and the bay.

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Santa Monica, California
Top Contributor
213 reviews 213 reviews
35 hotel reviews
203 helpful votes 203 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I loved this place. I loved the location. I loved the staff. I loved the front desk crew of young, smart, totally with it professionals. I felt like I was back home in Los Angeles once I walked in here. I had just spent 2 weeks on the rough road of South East Asian backpacking. I was exhausted when I... More 

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Palo Alto, California
Top Contributor
180 reviews 180 reviews
43 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is my second time staying here. It has improved greatly since ten years ago. The amenities are plentiful, there is a seperate shower and bath, the room was tidied 2x a day. The bathrooms are redone with beautiful glass sinks and marble floors, with night lights under the sinks. Big TV in the room with all the good news... More 

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Taipei, Taiwan
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have almost exclusively used this hotel for all my stays in HK as it is the only Starwood hotel in a convenient location in Hong Kong which remains affordable. I have real complaint about it as it is within Sheraton medium range standards for the most part. It is well located in Kowloon, its staff are pleasant and professional.... More 

Was this review helpful? Yes 1
Boulder, Colorado, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

The Sheraton Hong Kong Hotel & Towers is located at the tip of Tsim Sha Tsui and is in the heart of tourist Hong Kong. Always crowded in TST, the hoards of people in this area seemed to have managed to increase since my last visit although I didn't think that was physically possible. People are fenced in now most... More 

Was this review helpful? Yes 2
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Richard S, Thank you for sharing your review with us. We regret for the service shortfalls you have encountered during the stay. Your comments on the check-in progress are well noted and please rest assured that the team will review manpower allocation especially during peak hours to ensure that our guests experience would not be compromised. We are very... More 

New York City, New York
Top Contributor
76 reviews 76 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Next door to the Penninsula Hotel and near Star Ferry Enjoyed the jacuzzi on the roof. Pool looked nice but too chilly out Very impressed with the food at the restaurant on 18. Go for the 8pm light show of skyline. It was a nice finale for our trip. Pricey but worth it Lounge food was just ok but it... More 

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear micheleg, Thank you for choosing Sheraton Hong Kong and we are glad to learn that you have generally enjoyed the stay with us. Your comment on our pricing is duly noted and please rest assured our prices are in line with the market and will be reviewed constantly. On your next visit, you are most welcome to visit our... More 

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Starting 3 weeks holiday with sheraton HK . Since we have 3 people so I booked a harbour view room cause it is slightly more spacious. There is a renovation since last time we stayed few years ago but the desk in the room always hit my knee cause is a design fault ! Please pic attached . So if... More 

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Peter S, Thank you for sharing you comments with us and we are glad to learn that you have generally enjoyed the stay with us. Your comment on the writing desk is well received and please rest assured that we will share with the team for review. We look forward to serving you again at Sheraton Hong Kong. With... More 

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Hotel Summarization (Beta)

What travelers say

  • Star ferry(25)
  • Nathan road(25)
  • Great location(16)
  • Harbour view room(16)
  • Light show(8)
  • Sky lounge(7)
  • Buffet breakfast(6)
  • Mtr station(6)
  • Very friendly(6)
  • Tsim Sha Tsui(6)

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui , Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Hong Kong Hotel & Towers 4.5*
Number of rooms: 782
Reservation Options:
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers
Hotel Style:
#22 Spa Hotel in Hong Kong
#47 Business Hotel in Hong Kong
#56 Family Hotel in Hong Kong
#61 Romantic Hotel in Hong Kong
#67 Luxury Hotel in Hong Kong

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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