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Sheraton Hong Kong Hotel & Towers

4.5 of 5 No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
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Certificate of Excellence 2014
Sheraton Hong Kong Hotel & Towers
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Sheraton Hong Kong Hotel & Towers
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1,918 reviews from our community

Traveler rating
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    804
    276
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (455)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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    (1918)
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    (411)
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    (510)
  • Dec-Feb only
    (506)
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Contributor
16 reviews 16 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Sheraton Hong Kong is very centrally located property with decent room size. We stayed in a harbor view room and it was worth the money spent.. They have an amazing breakfast buffet.. A special mention for the afternoon Tea buffet..lavish spread and amazing desserts. Overall a very good property to be in HK.

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Calgary, Alberta
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a one bedroom harbour view suite and our rate included limo transfer to and from the airport. The view was spectacular and the room was very well appointed with one full bathroom (a bit poorly lit perhaps) and one half bath. Breakfast was good - a little repetitive, but overall, plenty of choice. Very good location within... More 

Was this review helpful? Yes 1
SheratonHK, Rolf Von Weissenfluh, Executive Assistant Manager - Food & Beverage, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Family_Traveller0, Thank you for staying at Sheraton Hong Kong. Your comment on breakfast menu is well noted and please rest assured that your feedback has been shared with our executive chef for improvement. We look forward to welcoming you again soon with a better menu. With warmest regards, Rolf Von Weissenfluh Executive Assistant Manager - Food & Beverage Sheraton... More 

Miami, Florida
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Came here after a very long flight from dallas. Took the express train from airport to kowloon. There was a free shuttle to sheraton. The hotel upgraded us to a partial view room. Had dinner in the hotel cafe. Excellent service. In a great area with shops, restaurants, public transit.

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Kimberly S, Thank you for your encouraging comments and we are glad to know that you have enjoyed the stay with us. Hope to see you again soon at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More 

Giessen, Germany
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Amazing view from 8th floor Over The Harbour of Hongkong. Perfect service and friendly Stuff. Great Hotel! It is fantastic To swim on top floor and relax ofer thee roofs of Hongkong. Star Ferry is just one block away.

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear hartmut b, We are truly grateful for your warm compliment. Looking forward to bringing you another memorable stay at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great stay at Sheraton Hong Kong Hotel & Towers. I was able to enjoy the great view of the harbour from my room which was well equipped and spotless. Breakfast and the club lounge were delightful. Definitely will consider for my ext stay.

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Mike B, Thank you very much for your warm compliments. It is always an honor for us to be of your service. We look forward to welcoming you again soon. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We travelled to Hong Kong with friends to celebrate New Years Eve. We stayed in the Towers at the Sheraton so we're on the 17th floor. The location of this place is fantastic and central to everything. The rooms although a little on the small side, were great. Very clean and comfortable. The view from our room across to Hong... More 

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Jan P, Thank you for your sharing and we are glad that you have had a great new year celebration with us. On your next stay, please do not hesitate to check out our official website for special accommodation package of suites for a more spacious stay with additional benefits. We look forward to meeting you again at Sheraton... More 

London
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights in mid December using SPG points and with a suite upgrade. We also stayed at Sheratons in Ho Chi Minh City, Siem Reap, Nha Trang and Hanoi on this trip just to give some context to the review. We felt that this was more business centric than the others we visited, but that's not... More 

Was this review helpful? Yes 2
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Annie L, Thank you for staying with us. Your comments on SPG lounge are duly noted and please rest assured that the team will review accordingly. On your next stay, please do not hesitate to check out our official website for special accommodation package of suites for a more spacious stay with additional benefits. Looking forward to serving you... More 

Suffolk, Virginia
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been staying at the Sheraton Kowloon for almost 10 years. Here are some of the positives: Air condition works, great black out shades. My biggest problem of late is too much noise. The staff is continually slamming doors as they clean rooms. They do not prop doors open. I awoke to a maid on the SPG floor going... More 

Was this review helpful? Yes 3
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Hags87, Thank you for sharing your feedback with us and we regret to learn your recent stay was not up to your expectation. Please rest assured that your feedback on the housekeeping team will be reviewed for improvement. We look forward to serving you very soon. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong... More 

Ascot, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here numerous times with work, albeit I'm a SG card holder, so I get the higher floors. That said each floor and room is quality as I've stayed on many floors before. Keep away from lifts, as per any hotel stay, but the rooms seem silent, even though the streets below are crazy. Rooms are star quality. Breakfast is... More 

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear 186416Keng, We are truly grateful for your lasting support towards Sheraton Hong Kong and we are pleased that you have enjoyed the business trip with us. We hope you have made the most of our convenient location and hope to see you soon again at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton... More 

Sydney, Australia
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I have spent many great visits to this hotel and like others I have returned. Perfect location for many things and great shopping nearby as well as food places. Just love being in Kowloon .The Sheraton is pricey but worth it especially if company pays for it..... Love the restaurants within if I am not tasting outside flavours or too... More 

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Kate K, Welcome back to Sheraton Hong Kong and we appreciate you taking the time to share your comments with us. I am glad to read that our location has left you a delightful impression during your stay. On your next visit, please check out the official website for special accommodation package with exclusive offers and other benefits. Once... More 

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Hotel Summarization (Beta)

What travelers say

  • Nathan road(31)
  • Star ferry(25)
  • Great location(18)
  • Harbour view room(16)
  • Light show(8)
  • Sky lounge(7)
  • Tsim Sha Tsui(6)
  • Buffet breakfast(6)
  • Very friendly(6)
  • Mtr station(6)

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Hong Kong Hotel & Towers 4.5*
Number of rooms: 782
Reservation Options:
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers
Hotel Style:
#21 Spa Hotel in Hong Kong
#45 Business Hotel in Hong Kong
#56 Family Hotel in Hong Kong
#59 Romantic Hotel in Hong Kong
#64 Luxury Hotel in Hong Kong

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