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All 645 Hong Kong hotels

Sheraton Hong Kong Hotel & Towers

4.5 of 5 Hotel   |   No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China (Tsim Sha Tsui)
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82%
Ranked #81 of 645 hotels in Hong Kong
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
zermatt2002 New York City, New York
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1,663 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (376)
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English first
New York City, New York
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Sheraton Hotel is at the center of action, ideal for tourists exploring HK. The room is huge by HK standard. My only complaint is that check-in and check-out was slow. It took me about 15 minutes to wait in line and check out (just to pay a HK$5 phone bill). Another minor issue is that the hotel lacks personality. Room... More

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Surabaya, Indonesia
Contributor
13 reviews 13 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel and great location. Need to walk from airport shuttle stop to the hotel. The bus didn't stop in front of the hotel. I don't know why ? There is no another hotel around. As a SPG member, they do recognized me as a member. No problem check in check out Room was big and so comfort. Very clean... More

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stay at the Sheraton in Hong Kong quite regularly for work. It is right near the MTR and in the middle of the best shopping in Hong Kong. The hotel is surprisingly quiet inside and the rooms have adequate space and are comfortable. Remember space is a premium in Hong Kong. I enjnoy a night cap at the bar... More

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Dallas, Texas, United States
Top Contributor
138 reviews 138 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This Sheraton is well run, clean, with lots of amenities. The location is great on Kowloon pennisula right in the heart of Hong Kong and you can get nice views of the harbor. The room with kingsize bed is a little small but it is very efficiently organized. The bed was comfortable and came with two thickness pillows so you... More

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Mumbai
Top Contributor
54 reviews 54 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a meeting in HK and incidentally the people I was to meet also stayed here . Having stayed here before , I always liked this property and left no moment to book my dates .It is very centrally located and well connected because it has the TST station just opposite the hotel I booked through spg website and booked... More

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Pravin T, We are pleased to learn that you have enjoyed the business trip with us, thank you for choosing Sheraton Hong Kong! Sorry for the disturbance caused by the renovation work. We are glad to share with you that we have nearly completed our refurbishment project in which almost all of our guest rooms are now in new... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked online, kingsize over looking Victoria Harbour - wonderful.' Fantastic location. Was disappointed that when I booked there was no mention of the re-novation works, and was only advised at check-in, but in all honesty it didn't spoil our stay. Attentive services throughout - would I book again? YES

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Richard C, Thanks for your review and we will extend your kind words to the associates. We apologize for the disturbance caused by the refurbishment. Should travel bring you back to Hong Kong this summer, please contact us in advance so that we could better prepare for your stay. We look forward to seeing you soon in a newly... More

Washington, District of Columbia, United States
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed her for one night while in Hong Kong. The location is marvelous and close to everything including the train station which is a 5 minute walk away. The property has a business feel to it but its very cozy and welcoming. I did not get a suite upgrade as a Platinum SPG member but the hotel was at capacity... More

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear dgirma1980, We are glad to know that you have enjoyed your stay with our great location. Thank you for your comments regarding the SPG lounge and our team will look into details for improvement. Looking forward to serving you again soon. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Dongguan City
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

1. Good location and good view: it can be considered as the prime location in Tsim Sha Tsui (not as prime as right on Harbor City like Marco Polo Hotel but Nathen Road has its charms and activities.). View not bad. Not quite OCEAN scenic but it was enough natural lighting and far enough away from next building. Room size... More

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Calvinwei, Thank you for your valuable comment. We regret to learn of your unpleasant experience. Please rest assured that your comment on room cleanliness and facilities will be shared with the team for rectification. As much as we are committed to reward our invaluable SPG guests, we appreciate your kind understanding that late check out offer is limited due... More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife was booked for this hotel as part of her company event last week. The staff were friendly, and they are attentive to your needs like any big hotel does. What is special for this hotel is that it is located in the heart of Hong Kong shopping district, while park at a quiet corner. Walking distance to all... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear FrancisCKSeah, We are glad to hear that overall you have enjoyed the stay with us. We apologize for the disturbance caused by the refurbishment. Should travel bring you back to Hong Kong this summer, please contact us in advance so that we could better prepare for your stay. On your next visit, please do not hesitate to visit our... More

Shanghai
Contributor
15 reviews 15 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have stayed at this hotel often every time I have come to Hong Kong in the last ten years. And that's about once a month or two. The service is amazing, the location extremely convenient, and the facilities and restaurants kept in great shape. So why write this review now...? The hotel is currently going through renovations. It is... More

Was this review helpful? Yes 2
SheratonHK, With warmest regards, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Shanghaiasiafan, Thanks for your tremendous support to us in the past decade, we are proud to be your home away from home in Hong Kong! Your valuable comment regarding the renovation project is well noted and please rest assured that they would be passed to the concerned team for review. Thanks for your sincere feedback and we look forward... More

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Hotel Summarization (Beta)

What travelers say

  • Nathan road(50)
  • Star ferry(27)
  • Great location(27)
  • Harbour view room(16)
  • Light show(9)
  • Sky lounge(8)
  • Buffet breakfast(7)
  • Tsim Sha Tsui(7)
  • Mtr station(6)
  • Rooftop pool(6)

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Hong Kong Hotel & Towers 4.5*
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers

641 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Spa Hotel in Hong Kong #54 Family Hotel in Hong Kong #55 Business Hotel in Hong Kong #60 Luxury Hotel in Hong Kong #61 Romantic Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is conveniently located at the heart of the business and shopping district in Tsim Sha Tsui, overlooking the breathtaking views of Victoria Harbour. There are 8 restaurants and lounges on site. The subway station (MTR) and Star Ferry are only steps away, connecting you to major areas of the city and Mainland China. Hong Kong International Airport is only 35 minutes away by car. ... more   less 
Number of rooms
782

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