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Sheraton Hong Kong Hotel & Towers

4.5 of 5 No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
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Certificate of Excellence 2014
Sheraton Hong Kong Hotel & Towers
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Sheraton Hong Kong Hotel & Towers
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1,826 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (426)
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Sydney, Australia
Top Contributor
55 reviews 55 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

Have been staying this hotel now for quite some years. Ok, so it is not the newest or most flashy or fashionable hotel in HK. But what it is .... is (1) SUPERBLY positioned. Truly, this is the area to stay in HK. Especially if you are new to HK and a tourist, this is the area to stay for... More

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West Palm Beach, Florida
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This Sheraton is at the base of Canton Rd in Kowloon and is close to everything. A free shuttle from the train station is very convenient. Great rooms overlooking the bay, if you are lucky to get one. One of the best buffet breakfasts to start your day, and just walk to stores and nightlife in area. About a 10... More

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Senior Contributor
26 reviews 26 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed there during a Saturday with my family. Location is fantastic and is closed to anywhere we wanted to go and easy access by MTR. The room itself look refurbished as I stayed there some years ago and it looks different, good. However, cleaning wise was a little under expectation as the face towel was dirty and hair was found... More

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San Diego
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
186 helpful votes 186 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is situated just off the waterfront in Tsim Sha Tsui, Kowloon, with views of Victoria Harbor and across to Central (Hong Kong Island). It is about half a block from the Tsim Sha Tsui MTR station, giving you access to locations all over Kowloon and across the bay to Central. The Star Ferry is also about a block... More

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02468
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

i cashed in a boat load of points to stay at this hotel for four nights. Upon arrival around midnight local I asked the front desk during checking for an upgrade and got nothing. I asked for a access to the hotel lounge which when most sheraton a will grant when you have been an SPG member with gold status... More

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Contributor
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel as we are gold SPG members and used a cash and points option. Hotels in Hong Kong are very expensive, so that made it more affordable for us. We took the bus to the hotel from the airport. It is the cheapest way, and it was actually pretty great, took approx 40 minutes to get... More

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Melmarcor, It is always a pleasure to hear from our happy guests, we are really glad that you have enjoyed your stay with the stunning harbor view as we do. Look forward to your next stay at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Kuala Lumpur
Top Contributor
401 reviews 401 reviews
131 hotel reviews
469 helpful votes 469 helpful votes
4 of 5 stars Reviewed 1 week ago

Rather negative stay in 2012 and was not impressed...this visit I booked a Towers room with access to the Club Lounge and what an improvement! Hotel is in a great location in Kowloon with transport links next door. Check in was at the 16th floor via the dedicated express elevator...nice view from the glass car as it ascended the outside... More

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear ExpatKL88, Thank you for your continuous support towards Sheraton Hong Kong. Your comments on the breakfast service are well noted and please rest assured that the team will review for improvement. On you next visit, please do not hesitate to share you rooms preference with us prior to your arrival, so that we could be better prepared for your... More

Tielt, België
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel at the skyline of Hong Kong. The hotel is near a subway station, what is really convenient. The hotel has a nice skybar with an amazing view on Hong Kong. Furthermore there is a Morton's steak restaurant in the hotel (really good steak!). A disadvantage are the busy area, so many noise on the street at night.

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear BrechtVerkest, It is always a pleasure to hear from our happy guests, we are really glad that you have enjoyed your stay with the stunning harbor view as we do. On your next visit, please check out the official website for special accommodation package for rooms on higher level to avoid the noise from the street at night. You... More

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 3 times this year. Location of the hotel is good, right above TST MTR station and about 15 minutes away from the airport express station by taxi. Im not a huge fan of Chung King though, and many people loiter around the area. Was upgraded to the Executive Suite on all 3 stays, one of which had a... More

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SheratonHK, Rolf Von Weissenfluh, Executive Assistant Manager - Food & Beverage, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Jclia, Thank you for your continuous support towards Sheraton Hong Kong. Your comments on the food items of the lobby lounge and breakfast buffet at the Café are well noted and please rest assured that the team will review for improvement. On you next visit, please do not hesitate to share you bedding requirements with us prior to your... More

Melbourne, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location ,very clean large rooms with great wi fi . staff were very helpful. We stayed here and commuted by train which is directly across the road. very central , great shopping and restaurants.

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear freda r, We are pleased to learn that you have enjoyed the stay with us. Hope to see you soon at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

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Hotel Summarization (Beta)

What travelers say

  • Nathan road(38)
  • Star ferry(25)
  • Great location(19)
  • Harbour view room(16)
  • Light show(8)
  • Sky lounge(7)
  • Tsim Sha Tsui(6)
  • Buffet breakfast(6)
  • Mtr station(6)
  • Very friendly(6)

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Hong Kong Hotel & Towers 4.5*
Number of rooms: 782
Reservation Options:
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers

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