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Sheraton Hong Kong Hotel & Towers

#81 of 692 Hotels in Hong Kong
Certificate of Excellence
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No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
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Sheraton Hong Kong Hotel & Towers
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Sheraton Hong Kong Hotel & Towers
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2,063 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (501)
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Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed 6 nights in May 2015, traveling solo to Hong Kong. At first I was disappointed at staying in Tsim Sha Tsui which is extremely hectic. The upside of staying on this side is the fantastic view of Victoria Harbour which is acrioss the street from the hotel. The MTR is very close, the Peninsula is across the street... More 

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stoxabc
Top Contributor
156 reviews 156 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I enjoyed staying at the Sheraton even though it didn't have the real Hong Kong feel some other hotels like the Shangri-La or Langham have. It was comfortable but had somewhat basic rooms and definitely had a western business feel. It is in an excellent location on the Kowloon side; close to everything in TST and MTR stations.

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Nelson, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I believe i have stayed here more than thirty times. that's the reality of sticking with a loyalty program. Anything for platinum. The location is very good, for that alone it is hard to beat. there are more interesting boutique hotels around, but when on business you want a hotel you can count on. The Japanese restaurant is very very... More 

Was this review helpful? Yes 1
Singapore, null, Singapore
Contributor
19 reviews 19 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great location, walking distance from the ferry and bus terminals. Across the road from the metro and the famous Peninsula Hotel. Friendly, helpful and efficient staff. Roof-top pool has amazing views. Great food and wine in house too!

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

the best part of the hotel was its location....centraly located in kowloon, with all the facilities like sim card shop,fruits,24*7 stores,eating joints like Mcdonald,pakistani food,all the big brands like LV,ESPRIT,Metro station,all were just walking distance...so thats the best USP of the hotel.rooms were neat and nice, but not large in size.hospitality was great.i stayed here for 2 nights to attend... More 

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Troy, Michigan
Top Contributor
131 reviews 131 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Besides the terrific view of the harbor, its location on Nathan Road in TST is within walking distance to the shops in Tsim Sha Tsui and Star Ferry. Adjacent to the iconic Peninsula Hotel where you can have an afternoon tea, etc. The A21 bus from the airport drops you off at the hotel.

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New Delhi, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Nice Location. the hotel staff is courteous.. the only issue was food. though they have Indian Food but it was average. the buffet at the cafe has very limited Indian and Veg dishes.. the Bar on the top floor has a very nice view of the harbour..

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Vail, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We have spent time at this Hotel, on several occasions, and each time we extend our stay and we just scratched the surface in appreciating the details of the location, facility, service, and gracious personnel. It is worth noting the convenience of walking across the street to the culture center, the centrality of the location to sights of Kowloon, and... More 

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sydney
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently had 3 nights at this hotel and had a room on the 8th floor. There's a great pool on the roof, the breakfast buffet is fabulous with a good variety. It's right on Nathan Road, so in the bustling tourist areas and also very close to the subway and Star Ferry. The only downside of our room was... More 

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Golfinggirl30, Thank you very much for sharing your experience with us. You concerns on the soundproof facilities are duly noted and please rest assured that the engineering team will look into details for improvement. Kindly contact me for your next visit so that I can look after the room assignment, for the right reason. Hope to see you again... More 

Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Very nice hotel in a nice part of Hong Kong. The rooms are nicely furnished and clean. The restaurant is very good and has a great view across the water to Hong Kong Island. Close to nice restaurants and shops that are within walking distance. Would stay again.

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Mark W, It is delightful to learn about your accommodation experience at Sheraton Hong Kong. Thank you for your encouragement and we look forward to hosting you next stay in Hong Kong soon. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More 

Hotel Review Summarization

What travelers say

  • Star ferry(22)
  • Nathan road(19)
  • Harbour view room(15)
  • Great location(12)
  • Light show(7)
  • Buffet breakfast(6)
  • Mtr station(6)
  • Very friendly(6)
  • Rooftop pool(5)
  • Sky lounge(5)
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Amenities (25)
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Deluxe Harbour View Room (41)
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Deluxe Room (39)
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Harbour View Suite (61)
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Pool (24)
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The Hotel (54)

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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