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All 652 Hong Kong hotels

Sheraton Hong Kong Hotel & Towers

4.5 of 5 Hotel   |   No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China (Tsim Sha Tsui)
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82%
Ranked #80 of 652 Hotels in Hong Kong
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Chaahat Noida, India
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1,732 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (399)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Noida, India
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Sheraton from outside looks like a normal modern star property next to the luxurious The Peninsula. As soon as you enter the hotel, you get into the lap of luxury Sheraton is known for. The rooms are very specious and the view of the sea from room makes the stay a one to remember. Spread of breakfast is huge and... More

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Lausanne, Switzerland
Contributor
18 reviews 18 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

It was my second visit to Sherathon, the room is ok, bathroom really need a refurbish, the breakfast buffet is very good and the sky bar is a must go after a long working day, cocktail are good and price are acceptable. In one word good maintain propriety but they should accelerate their renovation

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Boca Raton, Florida
Top Contributor
129 reviews 129 reviews
51 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My first trip to Hong Kong and found the Sheraton to be perfect for me. Walk across the street to the river front or around the corner to the subway. As a Platinum member they have the lounge for drinks and food in the evening and breakfast at the Cafe in the morning. Complementary upgrade to a suite but I... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Hisfriend, Thank you for your positive sharing. We look forward to bringing you another memorable stay in the near future. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Melbourne, Australia
Top Contributor
71 reviews 71 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for just a night with work and it was fantastic. I took the Airport Express to Kowloon, then there was a free shuttle bus to the hotel. Check-in was easy and friendly, and with an early morning arrival, I went to have coffee in the cafe. Staff were attentive and friendly, bringing me a paper and seeing... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear MelbTripper, Thank you for your encouraging sharing and we are proud to be your home away from home. Hope to see you again at Sheraton soon. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Have been staying at the towers for many years and the level of service is amazing . The staff remember me on return and are very friendly. The location is good for shopping or having a walk along the harbour. It is easy to get catch the ferry over to the island, but I find that Kowloon has everything. Rooms... More

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Tania B, We are truly grateful for your compliment and we will share your kind words with the team. Looking forward to welcoming you again at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Senior Contributor
42 reviews 42 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a good Sheraton in a very good spot- good views and right near shopping of Canton and Nathan Roads. Breakfast is good and I recommend the double shot latte. I am disappointed wifi costs, I think that is a rip off. Also check the bill on check out as they tried very hard to charge me for wifi... More

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Jeremy S, Thank you for your sharing. We appologize for the service shortfalls you have encountered. Please rest assured that we will review for improvement. On you next stay, please visit our official website for special accommodation package with complimentary WiFi and other additional benefits. We look forward to your return soon. With warmest regards, Sarwar Mohamed Executive Assistant... More

London, United Kingdom
Top Contributor
79 reviews 79 reviews
56 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in prime spot in Kowloon making it very easy to get around with its access to the metro system just steps away. Located right at the foot of Nathan Road and good 20 minute walk to the Temple Street night market, the location is ideal. Stylish rooms and comfortable beds, a roof-top pool and hot-tubs and a... More

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear JoeJourneys, We are truly grateful for your positive sharing. On your next stay, please visit our official website for special accommodation packages with in-room WiFi. Alternatively, complimentary internet access is available at our Link@Sheraton internet lounge. Hope to see you again at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel... More

Osaka, Japan
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in check out all very efficient. Excellent helpful and patient concierge. Nice bar with great views. I mistakenly initially reserved a smoking room I immediately call Sheraton and they ensured we got a non-smoking room. The location is very central and close to rail subway and ferry links. The room are dated but comfortable and everything is easy to... More

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Gbflysagain, Thank you for taking time to share your review with us. We regret to learn about the service shortfalls you have encountered during the stay, please rest assured we will immediately reinforce our staff training to ensure guests experience will not be compromised. We appologize for the disturbance brought by the refurbishment work and we would like to... More

singapore
Top Contributor
163 reviews 163 reviews
33 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Chose this hotel as we wanted an unobstructed view of Victoria Harbour both during the day and night. To be sure of this room, book the club rooms for about 30% more than normal rooms and get complimentary breakfast and evening wine and canapé thrown in . If you wish to get harbour views you will need the club rooms... More

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Mel7155, It is always a pleasure to hear from our happy guests. Thank you for your compliments and we are glad that you enjoyed the stay with us at the Towers. We look forward to welcoming you again at Sheraton Hong Kong soon. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked from Friday through to Sunday when I checked out to another hotel. Never have I seen so many badly behaved children in a hotel, in the food areas and all public areas of the hotel. Not once did I see a parent say anything.The hotel was full of weekend tourists shouting loudly, pushing their way into a lift.... More

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Carole2011, Thank you for staying with us and we regret to learn part of your stay was not up to your expectations. On your next visit, please check out our official website for for promotional offers of the Towers where u can enjoy a more spacious stay and exclusive access to Towers Lounge with complimentary WiFi and other additional... More

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Hotel Summarization (Beta)

What travelers say

  • Nathan road(44)
  • Star ferry(27)
  • Great location(24)
  • Harbour view room(16)
  • Light show(9)
  • Sky lounge(8)
  • Buffet breakfast(7)
  • Tsim Sha Tsui(7)
  • Very friendly(6)
  • Rooftop pool(6)

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Hong Kong Hotel & Towers 4.5*
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#21 Spa Hotel in Hong Kong #53 Business Hotel in Hong Kong #54 Family Hotel in Hong Kong #60 Romantic Hotel in Hong Kong #60 Luxury Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is conveniently located at the heart of the business and shopping district in Tsim Sha Tsui, overlooking the breathtaking views of Victoria Harbour. There are 8 restaurants and lounges on site. The subway station (MTR) and Star Ferry are only steps away, connecting you to major areas of the city and Mainland China. Hong Kong International Airport is only 35 minutes away by car. ... more   less 
Number of rooms
782

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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