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Sheraton Hong Kong Hotel & Towers

#80 of 691 Hotels in Hong Kong
Certificate of Excellence
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No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
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Sheraton Hong Kong Hotel & Towers
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Sheraton Hong Kong Hotel & Towers
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1,992 reviews from our community

Traveler rating
    767
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    283
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    26
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350
505
181
644
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (481)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
  • All months
    (1992)
  • Mar-May only
    (454)
  • Jun-Aug only
    (490)
  • Sep-Nov only
    (509)
  • Dec-Feb only
    (539)
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Louisville, KY
Top Contributor
72 reviews 72 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed her for 4 nights for a business trip. Has everything you'd want. Decent food. Clean rooms. Friendly service. Priced right. Close to the MRT so it's easy to get anywhere. Good view of the Harbor from the lounge.

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Malmo, Sweden
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This has been my Asia home away fro home for the last 20 years and I am impressed by the staff retention (Simon has been attending the Towers lounge for 17 years) and the impeccable service and attitude. The make over adds a touch, but in the end, its all about the staff. I will continue to come back..

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Mainland
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Arrived early in the morning and had a rapid and easy checkin. Room was well appointed and comfortable - room servicing excellent. Only negative comment is the relatively high price of drinks in the 18th floor bar/restaurant but the harbour view is priceless.

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Ankara, Turkey
Top Contributor
50 reviews 50 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have spent 7 nights there in Kawloon, Sheraton HongKong. That is very nice location to visit both HongKong island acroos the sea, and also Kawloon which is on very south edge of mainland of China. The public transportation must be the choice of travel all around as taxi drivers are making a lot of anxiety in the cabin especially... More 

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Tacoma, Washington
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Sheraton Kowloon is a pretty solid place to stay as long as you aren't on a budget. Food and drink in the hotel is about 3 times the cost of the street price. The rooms are clean and compact. The hotel lives up to the Sheraton name. The only downside is I felt gouged at every turn.

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Bengaluru (Bangalore), India
Top Contributor
95 reviews 95 reviews
77 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was at Hong Kong for a weekend meeting at the same hotel. I reached Hong kong at 9.30 am after a late night flight from Bangalore. The Hong Kong airport can be a little overwhelming for a novice. I was greeted by my meeting coordinator and driven out in a comfortable limo. The drive was through good roads with... More 

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear govindbabu, We are truly grateful for your encouraging comments. Your review on the bathroom facilities is well noted and please rest assured that the engineering team will rectify the situation in immediate manner. Hope to see you again soon at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More 

Sydney, Australia
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

arrived for a two night stay and was upgraded to a suite, outlook over the harbour and room was amazing, breakfast service exceptional, overall a great visit, will return often as while travelling it is nice to feel welcomed and appreciated, a nice hotel and well run.

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear steptoe88, Thank you for your warm compliment and it is always our pleasure to read from a happy guest. We look forward to serving you again in the near future. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More 

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is extremely well situated, next to the metro, a few steps from the avenue of the stars. Overall, just very accessible and easy to get everywhere we wanted to go. The hotel itself was average. The rooms were solidly appointed (mine looked out at a rather unattractive internal courtyard but I think other rooms have better views). The... More 

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Julia H, Thank you for your sharing and we hope you have made the most of our convenient location. We are pleased to inform you that starting from Feb 2015 onwards, SPG members could enjoy complimentary internet access by booking through our official website, please visit the website for special accommodation package of harbour view rooms with other exclusive... More 

Tamworth, Australia
Top Contributor
70 reviews 70 reviews
27 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

The customer service is at its best, we received a warm welcome on our arrival to the towers reception. Our room on the 17th Floor included a Harbour view opposite the Hong Kong Museum of Art and deluxe, breakfast on the 18th floor and evening drinks and canapés. The room was more like a suite with twin beds a huge... More 

Was this review helpful? Yes 1
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Wally67Tamworth, It is delightful to read your experience at Sheraton Towers. Definitely, we will share your kind words with Maness, Jun, Gordon and the rest of the Towers team. We sincerely look forward to welcoming your return very soon. With warmest regards, Charles Woo Managing Director Sheraton Hong Kong Hotel & Towers More 

Lago Vista, Texas
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Crown of the Golden mile offering a peaceful retreat for business weary travelers. It is a high end hotel with all the bells and whistles that one would expect. Located near the Harbour, Sheraton Hong Kong Hotel & Towers is in the heart of Kowloon’s business, shopping, and entertainment district. The ferry terminal and subway (MTR) stations are nearby, and... More 

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear KevinDec2012, We are always proud to be your home away from home and glad to know that you have a great business trip with us. Thank you very much for your heart-warming compliments and definitely we will share them with the associates. Looking forward to seeing you again at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant... More 

Hotel Review Summarization

What travelers say

  • Nathan road(25)
  • Star ferry(25)
  • Great location(16)
  • Harbour view room(16)
  • Light show(8)
  • Sky lounge(7)
  • Very friendly(6)
  • Tsim Sha Tsui(6)
  • Mtr station(6)
  • Buffet breakfast(6)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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