I am at their restaurant right now and what do I see? A cockroach strolling around. I like this hotel, good location and such, but their goes my dinner. The view from my room is decent, the employees courteous, and i am sure the roach may not be a reflection of starwood's efforts to keep the place clean. After all,... More

Hotel is in a good location in Kowloon near the harbour in TST, but personally I prefer the island when I stay in HK. Rates are always on the high side for the quality and age if the hotel, significant improvements could be made for example - 1) Breakfast is not great, the buffet is not exciting and it is... More

I love my Starwood Points, so it's to my delight that Sheraton Hong Kong is one of the preferred hotels for our company. I've been a regular here for the past two years and have become friendly with the staff. The benefits of being a platinum member, I always am guaranteed an upgrade. Here's a summary of all my experiences... More

We enjoyed our stay at the Sheraton and thought the location was fantastic. Room was great (harbourview) however bathrooms are surprisingly tiny (for a 5 star hotel). Our only real gripe is that wifi is not included in room rates. Staff were very helpful and friendly.

This hotel, in Kowloon, is tucked away, not upfront, like their neighbor The Peninsula. Our van brought us to a lower level and we went to the second floor lobby ( not at all as opulent as the other Asian hotels we had stayed in), where a very inefficient and uncaring young woman checked us in. As Gold members we... More

Took my wife jan on this trip so stayed on the club floor with harbour view,still have the very high standards with great service.just a great place to stay in HK but not so expensive as other five star hotels.the second part of our journey was to the Sheraton kuala lumpur ,which I will review next but not in same... More

I had the wonderful pleasure of spending a few nights in May at Sheraton hotel on Nathan road. From the 40+ hotels I have stayed in Hong Kong, Sheraton clearlt ranks amongst the best hotel experiences in the city. The location almost on top of MTR station is fantastic, Nathan road and most of TST is right outside of the... More

Swimming pool capacity is a problem at the weekends - not enough chairs - guests get quite upset Gym is fully booked at 6.05am - the area is tiny and there are not enough machines for a hotel of this size

On check-in my family and I were given an unclean room that smelled like a public toilet. When I asked about a harbor view suite similar to that given in June last year, I was initially advised that I had never ever been given any harbor view suite. The Duty Mgr later corrected this advice and subsequently gave us a... More