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All 667 Hong Kong hotels

Sheraton Hong Kong Hotel & Towers

4.5 of 5 Hotel   |   No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China (Tsim Sha Tsui)
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Ranked #79 of 667 Hotels in Hong Kong
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
pinehart south australia
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1,760 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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south australia
Top Contributor
123 reviews 123 reviews
50 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed yesterday NEW

Sheraton has a fantastic position on the corner of Nathan Road. Close to the Star Ferry, and easy to get cabs from the rear of the lobby. I guess it is a little expensive, but most of HK is. Staff are very good, and concierge very helpful . Breakfast is good in the Café, and late night drinks on the... More

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Campinas, SP
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for one day/night. Rooms are very clean and big. WiFi is great but u have to pay to use in the room. At the lobby is free. Had dinner (buffet) at The Cafe and has good options but its way overpriced. The location of the hotel is also good.

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear agnursmith, Thank you for your review. We are glad to learn that you made the most of our convenient location. On your next visit, please check out the official website for special accommodation package with complimentary in-room WiFi and other additional benefits. Your comment on our pricing is duly noted and please rest assured our prices are in line... More

New York City, New York
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is my first visit to Hong Kong and was advised to stay in Tsim Sha Tsui area. The shuttle from the Kowloon station dropped us off on the sidewalk. We have to drag our luggage to the ground floor thru the taxi/car entrance. No help from the attendants. Sheraton's location is an ideal place. The train station is just... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear avid_traveler314, Thank you for sharing your comment with us. We truly value our guests and please rest assured we will immediately review staffing during peak season to ensure guests experience will not be compromised. Your comments on Health Club is well received and we will pass the feedback to Fitness First for review. We look forward to welcoming you... More

Birmingham, United Kingdom
Top Contributor
85 reviews 85 reviews
47 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Rooms are generally relatively small in this hotel, but a very clean, modern and functional. I am SPG Platinum and upgraded to great Victoria harbour view room (wonderful view at night). Club lounge is average (3-4 converted rooms !) but staff really try hard to make you welcome Located just of the edge of Tsim Sha Shui, and a short... More

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Gman558, Thank you for your positive comments. Your feedbacks on the lounge are well noted and please rest assured they will be shared with the team for review. Your comment on our pricing is also noted and please rest assured our prices are in line with the market and will be reviewed constantly. On your next visit, please check... More

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The interior of this hotel is beyond breathtaking. They even have a virtual concierge with camera features in the lobby. The service is first class, even the service experience from the toilet staff to the casino security officers is commendable. They even have shops selling the famous egg tarts to high end branded boutiques within the premises. Will indeed reside... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear 22Marie22, Thank you for your encouraging review to our sister property. We will extent that to the team and we look forward to bringing you another memorable stay at Sheraton. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Ho Chi Minh City, Vietnam
Top Contributor
53 reviews 53 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

Sheraton Hong Kong's location is superb in Tsim Sha Shui with near shopping centers, restaurants, habour etc. The hotel room is nicely renovated, cozy, spacious and stunning. The hotel staffs are friendly and helpful.

Was this review helpful? Yes 2
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear namnguyen2013, Thank you for your encouraging review and we look forward to welcoming you again at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Canada
Top Contributor
56 reviews 56 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

When myself or my family visit Hong Kong, we tend to stay at this hotel for only one reason - location. Other than the review title-forementioned reason, this hotel is ok from value-pricing perspective - it is normally $300-400 US/night, for the rooms that are quite small. The club lounge is lagging in many ways, when compared with other similar... More

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Jimtraveller, Thank you for your review and we are pleased that you generally enjoyed your stay with our convenient location. As much as we are committed to reward our invaluable SPG Platinum guests with enhanced room upon check-in, we appreciate your kind understanding it might not be available during your stay as all guest rooms of higher categories were... More

Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

One of the best hotels in hongkong, Sheraton made me feel comfortable, safe and relaxed. The proximity to the important tourist spots like the Avenue of the Stars, Science Museum, Museum of Arts & Culture as well as the big names in the shopping industry makes it the hotel of choice for me as well as for many.

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Homary, Thank you for your compliment and we are always proud to be your home away from home. Hope to see you soon at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Singapore, Singapore
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location and comfy rooms. Internet speed were at its best i would say. had particularly chosen the hotel due to its proximity to Nathan Road food outlets.. breakfast suits all global tummies. literally. The rooms were excellent and good HK island view from my mid floor room. its a guess but maybe i felt the hotel was using broadband... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear s_suganth, Thank you for your heartwarming review and we are always proud of the spectacular harbor view as you do. Your comments are about the TV signal stability are well noted and our team will look into details for service improvement. Looking forward to welcoming you again at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful holiday in Hong Kong and stayed in the hotel for a week. It is very near to the metro station and is convenient walking distance to star ferry terminal. We could just walk to see the Symphony of Lights near the seafront. There were lots of choices for breakfast, staff was friendly and helpful. Housekeeping was... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear holybird_12, Thank you for your compliment and we are pleased that you have made the most out of our convenient location. Looking forward to welcoming you again at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

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Hotel Summarization (Beta)

What travelers say

  • Nathan road(43)
  • Star ferry(27)
  • Great location(23)
  • Harbour view room(16)
  • Light show(9)
  • Sky lounge(8)
  • Buffet breakfast(7)
  • Tsim Sha Tsui(7)
  • Mtr station(6)
  • Rooftop pool(6)

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Hong Kong Hotel & Towers 4.5*
Number of rooms: 782
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers

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