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All 645 Hong Kong hotels

Sheraton Hong Kong Hotel & Towers

4.5 of 5 Hotel   |   No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China (Tsim Sha Tsui)
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82%
Ranked #81 of 645 hotels in Hong Kong
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Karen G Sackville, New Brunswick, Canada
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1,664 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (378)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Sackville, New Brunswick, Canada
Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've just returned from three nights at Hong Kong's Sheraton Hotel and Towers. What a perfect spot right in the heart of Nathan Road. The harbor is just minutes away, as is the Hong Kong Museum and other attractions. Get a room with a view -- it's worth it!! Service at the hotel is exceptional. And oh, did I mention... More

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London
Top Contributor
83 reviews 83 reviews
56 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Choosing an hotel in any major city is a case of trust a chain or hope that the smaller hotel is not a disapointment. This is the main reason to choose a Sheraton, it ticks the boxes and does waht it should, no more no less. Despite the price, dont expect personalised service or unique atmosphere. With that expectation, it... More

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Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here just last year for my boyfriend birthday celebration. As he is the Platinum member, we didn't get any upgrade for the reason that we booked Harbour View Room where the suite is on city view. The staff was totally cold. We arrived at 11am and wanted to have a rest. However, the knocking noise is so bad... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Have stayed here several times in the past-you can't beat the location. Close by the MTR so you can get anywhere easy. Right by the harbour, great view and near star ferry, just so convenient. Glad to see the renovations, makes it more appealing. Room is solid, although bathroom a bit small. Nice gym for a workout and pool area... More

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New York City, New York
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Sheraton Hotel is at the center of action, ideal for tourists exploring HK. The room is huge by HK standard. My only complaint is that check-in and check-out was slow. It took me about 15 minutes to wait in line and check out (just to pay a HK$5 phone bill). Another minor issue is that the hotel lacks personality. Room... More

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear zermatt2002, Thanks for your comments. We are sorry to have kept your waiting for the check-in progress. Your comments on our service are well noted and please rest assured that the team will review the service standard and seek for improvement in immediate manner. Once again, thank you for your sincere feedbacks and we hope to welcome you again... More

Surabaya, Indonesia
Contributor
13 reviews 13 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel and great location. Need to walk from airport shuttle stop to the hotel. The bus didn't stop in front of the hotel. I don't know why ? There is no another hotel around. As a SPG member, they do recognized me as a member. No problem check in check out Room was big and so comfort. Very clean... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Tantolau, We are pleased to learn that you have enjoyed your trip with our convenient location. We will extend your kind words to our associates. Your feedback on airport express shuttle bus service is noted. Please rest assured that your comment has already been shared with the service provider. Once again thanks for your review and we look forward... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at the Sheraton in Hong Kong quite regularly for work. It is right near the MTR and in the middle of the best shopping in Hong Kong. The hotel is surprisingly quiet inside and the rooms have adequate space and are comfortable. Remember space is a premium in Hong Kong. I enjnoy a night cap at the bar... More

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SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear JoJoNicks, It's great to hear from our happy guests. Hope to meet you at Sheraton Hong Kong again soon. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Dallas, Texas, United States
Top Contributor
153 reviews 153 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This Sheraton is well run, clean, with lots of amenities. The location is great on Kowloon pennisula right in the heart of Hong Kong and you can get nice views of the harbor. The room with kingsize bed is a little small but it is very efficiently organized. The bed was comfortable and came with two thickness pillows so you... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Don P, Thanks for your encouraging review! On your next visit, please do not hesitate to check out our official website for special promotion on suite with a more spacious stay. We look forward to serving you again in the near future! With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers More

Mumbai
Top Contributor
54 reviews 54 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a meeting in HK and incidentally the people I was to meet also stayed here . Having stayed here before , I always liked this property and left no moment to book my dates .It is very centrally located and well connected because it has the TST station just opposite the hotel I booked through spg website and booked... More

Was this review helpful? Yes
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Pravin T, We are pleased to learn that you have enjoyed the business trip with us, thank you for choosing Sheraton Hong Kong! Sorry for the disturbance caused by the renovation work. We are glad to share with you that we have nearly completed our refurbishment project in which almost all of our guest rooms are now in new... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked online, kingsize over looking Victoria Harbour - wonderful.' Fantastic location. Was disappointed that when I booked there was no mention of the re-novation works, and was only advised at check-in, but in all honesty it didn't spoil our stay. Attentive services throughout - would I book again? YES

Was this review helpful? Yes 1
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Richard C, Thanks for your review and we will extend your kind words to the associates. We apologize for the disturbance caused by the refurbishment. Should travel bring you back to Hong Kong this summer, please contact us in advance so that we could better prepare for your stay. We look forward to seeing you soon in a newly... More

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Hotel Summarization (Beta)

What travelers say

  • Nathan road(50)
  • Star ferry(27)
  • Great location(27)
  • Harbour view room(16)
  • Light show(9)
  • Sky lounge(8)
  • Buffet breakfast(7)
  • Tsim Sha Tsui(7)
  • Rooftop pool(6)
  • Very friendly(6)

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Hong Kong Hotel & Towers 4.5*
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Spa Hotel in Hong Kong #54 Business Hotel in Hong Kong #54 Family Hotel in Hong Kong #60 Luxury Hotel in Hong Kong #62 Romantic Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is conveniently located at the heart of the business and shopping district in Tsim Sha Tsui, overlooking the breathtaking views of Victoria Harbour. There are 8 restaurants and lounges on site. The subway station (MTR) and Star Ferry are only steps away, connecting you to major areas of the city and Mainland China. Hong Kong International Airport is only 35 minutes away by car. ... more   less 
Number of rooms
782

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