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Royal Park Hotel

#52 of 692 Hotels in Hong Kong
Certificate of Excellence
No.8 Pak Hok Ting Street, Shatin, Hong Kong, China
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Best prices for: 1 room 1 guest
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Royal Park Hotel
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Royal Park Hotel
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689 reviews from our community

Traveler rating
    299
    324
    53
    8
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • All months
    (689)
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    (196)
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    (163)
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Chennai
Top Contributor
62 reviews 62 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very clean new hotel, nice rooms with city view and excellent good mattresses. It was out of the city but connected to the MRT and a beautiful shopping mall. The flower market is very close to the hotel. The hotel has a good health club with swimming pool (outside) Our stay was very good but we did not dine in... More 

Was this review helpful? Yes 1
Brizzy
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife, daughter and I stayed at the Royal Park this May '15, from HK airport to the Hotel was remarkably easy, airport train to Kowloon station then the K5 bus to the Royal Park , the bus does a loop of 3 hotels and train station. Check in was easy and our bags taken to our room. The room... More 

Was this review helpful? Yes 2
Macau, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My partner and I visit Hong Kong every year, and this year it was our fourth stay at Royal Park. The hotel staff of the Upper Lounge was most friendly and accommodating; they looked after our needs very well - dietary requests, room preference and city transportation, for instance. Definitely looking forward to our next stay! Thank you, Royal Park... More 

Review collected in partnership with this hotel

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Carman C, General Manager at Royal Park Hotel, responded to this review

Dear K W, Thank you for your continous support over the years and glad to hear of your compliment towards the services from our Upper Lounge. We are looking forward to having the opportunity to welcoming you back to our hotel in future. Wish you all the best. Regards Carman Cheung, Mr. General Manager Royal Park Hotel, Hong Kong More 

Burlingame, California
1 review
3 of 5 stars Reviewed 4 days ago NEW

Customer service is good except one lobby guy was not polite by staring at people. Room cleanness is acceptable. The worst area is bathroom. I feel sad to use a dirty & old bathroom full of mildew around bathtub , bathroom floor , stainless steel faucet and drain surface got peel , broken sink as well.

Review collected in partnership with this hotel

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Carman C, General Manager at Royal Park Hotel, responded to this review

Dear gnet1020, Thank you for your stay with us and providing your feedback on TripAdvisor. While i am glad to hear that you enjoy your stay with us, please accept my sincere apologies on the negative comment you mentioned on the lobby guy and the bathroom. Please noted the comment will be seriously look at and seek for improvement in... More 

Buenos Aires, Argentina
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms are big. The rooms are clean. The wifi is pretty good. The showers are good. The tv has a small range of channels but includes premier league football, a couple of English movie channels - HBO, discovery, CNN, BBC etc. Its 6-10 mins walk on a flat level - inside shopping centres from the train station - that's... More 

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Carman C, General Manager at Royal Park Hotel, responded to this review

Dear adventureviajar, Thank you for your continous support and your recent stay with us. I am glad to hear of all the detail comments on our hotel on the good location you've mentioned. Most importantly on how you enjoy your stay with us. Your comment towards our service are highly appreciated. Once again, thank you for staying with us and... More 

Bengaluru (Bangalore), India
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a good experience. Was in HK on a business trip. Accidently we booked this hotel and later found it was a superb choice. With a good breakfast- complimentary and location bang in center of CBD we couldn't have asked for any better, To start with very fast checkin and courteous staff, and the incharge of ushering in fully supportive... More 

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Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Santhosh59, Thank you for your recent stay with us and providing your feedback on TripAdvisor. I am glad to hear you find our hotel in convenient location and that you enjoy your stay with us. Your compliment towards the services received from my colleagues are highly appreciated. Once again, thank you for staying with us, my colleagues and myself... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It was a business trip. My boss booked room for me. Room is clean, spacious and comfortable. Fast WiFi, what is very importent for my work. Good location, friendly staff. Also there is a bus to the airport what is very useful.

Was this review helpful? Yes
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Dawn H, Thank you for your recent stay with us and providing your feedback on TripAdvisor. I am glad to hear that you enjoy your stay with us. Your compliment towards our location, our room accomodation and the service are highly appreciated. Once again, thank you for staying with us, my colleagues and myself are look forward to having... More 

Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 4 days here with my family. The room was great and the staff are excellent. The Hotel is in such a central location and the food there was great. Lewis Li ( Chief Concierge ) is so helpful and kind. Highly recommend this hotel.

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Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Brett G, Thank you for your recent stay with us and providing your feedback on TripAdvisor. I am glad to hear of your positive comments on our hotel location, room accommodation and facilities. Your compliments towards my colleauges Lewis Li is highly appreciated. Your comment will be conveyed to Lewis for encouragement. Once again, thank you for staying with... More 

High Wycombe, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

As a family of five, we had to book two rooms, the room with three beds was a comfortable size. The hotel was nice and we were booked on the same floor, There is a bus to the airport right outside the hotel which is convenient. The only concern was we were on the same floor , but very far... More 

Was this review helpful? Yes
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Carolyn S, Thank you for your recent stay with us and providing your comment on TripAdvisor. I am glad to hear of your compliment towards our hotel on the room accomodation and the convenient of our hotel between airport and downtown. Concerning the room assignment, please accept my sincere aplogies on the inconvenience caused. Once again, thank you for... More 

Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for 10 days. The rooms are spacious , very good service. The pool was a treat for the kids. Good food just minutes walk away ... MTR station close by ....they do collect a refundable deposit if you are travelling with kids ..we paid 3000/ dollars but at the time of checkout they refund it... More 

Was this review helpful? Yes 2
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Angelina Barry D, Thank you for your recent stay with us and providing your feedback on TripAdvisor. I am glad to hear you enjoy your stay with us and your comment on our location as well as complimenting the services from my colleagues are much appreciated. Once again, thank you staying with us, my colleagues and myself are look... More 

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