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The Royal Garden

#70 of 695 Hotels in Hong Kong
Certificate of Excellence
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No.69 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
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1 room 1 guest
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636 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
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  • Japanese first
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  • Russian first
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    (636)
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    (175)
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Erlanger, Kentucky
2 reviews
5 of 5 stars Reviewed yesterday NEW

I loved our old hotel so was worried about a new one...it couldn't have been better! The rooms are beautiful.n room service was great! Every request I made was instantly attended to. Very professional staff. A crewmember fell on the treadmill in the gym injuring herself significantly. The hotel staff were so helpful and caring....helped us get her to the... More 

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Berlin, Germany
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

I halted at Royal Garden for three days and was greatly pleased with the ambience and the service. Although the cost of dining was prohibitive, the warmth, courtesy and atmosphere of the place more than made up for it. The rooms were spacious but we did not have a good view from the windows. Wifi was free and uninterrupted. And,... More 

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Keven C, General Manager at The Royal Garden, responded to this review

Dear manju2013, "An oasis in the midst of commercial cacophony" is such a great metaphor for The Royal Garden! Thank you for taking the time to share the thoughts about your stay with us. It is our pleasure to serve you at the hotel and learn that you enjoyed staying here. We would also like to thank you for mentioning... More 

Chicago, Illinois
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel located in the main shopping district. Easy access to bars and really close to 2 metro stations, that would take you wherever you need! Staff is really friendly and always smiling, willing to assist you in case there is any issues with your reservation/room etc. Newspapers on your door every morning, and (in upgraded rooms)... More 

Was this review helpful? Yes
Keven C, General Manager at The Royal Garden, responded to this review

Dear Erickdlcastillo, Thank you for spending time to share your experience with us on TripAdvisor. We highly value your feedback as it indicates how the hotel is performing and to what extent we are satisfying the needs and expectations of our guests. The compliments about our staff is also very much appreciated. They will all be very proud and it... More 

Albany, New York
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We only stayed in this hotel because the airline cancelled out flight and put us up there. In fact, we toyed with the idea of checking out and going elsewhere, but it was already late and we were exhausted. The lobby may look "luxury" but that's about it. The entire floor (and our room) had a pervasive musty, moldy smell.... More 

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Keven C, General Manager at The Royal Garden, responded to this review

Dear Vera1603, Thank you for taking the time to share the thoughts about your time at The Royal Garden. Your concern over the facilities and services at the hotel is of our utmost importance. The information you have provided us about the moldy smell and dirty carpets will be shared with all Department Heads. Changes and improvements will be implemented... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

The staff were so friendly and the food was excellent. The new outdoor pool was fantastic, looking forward to the opening of the new gym and spa! If you want to stay in Kowloon, this is the hotel for you! Thank you!!!

Review collected in partnership with this hotel

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Keven C, General Manager at The Royal Garden, responded to this review

Dear hktraveller2015, Thank you for spending time to share your experience with us on TripAdvisor. We are pleased to hear that our team’s attention and hard work have created a pleasurable stay with us. Our outdoor pool has been renovated and reopened recently, and the new gym and spa will be next! We are more than happy that you had... More 

Level Contributor
126 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed 1 week ago

Indifferent staff with no personal touch. I felt i am talking to a computer. Very small room with hardly any place to keep luggage. Although i was told i am upgraded to premium room but the room is very small and the view is towards street at fifth floor. These facts doesn't justify the claim. I had similar experience earlier... More 

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Keven C, General Manager at The Royal Garden, responded to this review

Dear TPsingh, Thank you for taking the time to share the thoughts about your stay at The Royal Garden. Your concern over the facilities and services at the hotel is of our utmost importance. The information you have supplied will be shared with all Department Heads. Changes and improvements will be implemented wherever possible or practical. We look forward to... More 

Pottsville, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nothing special about these rooms. Ok in all aspects. Noisy AC The buffet is one of the best in the world Go eat yourself to ( near ) death and knock yourself out in the bland ( but satisfactory ) room Location is good.

Was this review helpful? Yes 1
Keven C, General Manager at The Royal Garden, responded to this review

Dear Philip W, Thank you for taking the time to share the thoughts about your time at The Royal Garden. We highly value your feedback as it indicates how the hotel is performing and to what extent we are satisfying the needs and expectations of our guests. As always, we will strive to maintain the high standard of services to... More 

Sarasota, Florida
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed my stay at the Royal Garden Hotel. The rooms are nicely appointed. The location is perfect! One block from the water and in the middle of everything! I especially enjoyed my morning jogs along the waterfront prominade .

Was this review helpful? Yes 1
Keven C, General Manager at The Royal Garden, responded to this review

Dear Melissa F, Thank you for spending time to share your experience with us on TripAdvisor. We are happy that you had a good stay at the Royal Garden and enjoyed the fact that it is close to everything, especially being close to the waterfront allowing you to have your morning jogs! We look forward to welcoming you back to... More 

Kuala Lumpur, Malaysia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was first time staying in this hotel that located at Tsim Sha Tsui, about 35 min walking distance to the famous Avenue of Star, and also the Star Ferry Terminal. The room is clean, bed is comfortable, and is very generous on toiletries supply. For a personal health problem i was using toilet paper quite a lot during my... More 

Was this review helpful? Yes
Keven C, General Manager at The Royal Garden, responded to this review

Dear garfield1996, First of all, thank you for spending time to share your experience with us on TripAdvisor. We are pleased to hear that our Housekeeping team's attention and hard work have created a pleasurable stay with us. We are also more than happy that you had a good stay at the Royal Garden. Our hotel location is also very... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I went to HK for glaucoma congress and stay at Royal garden hotel. the hotel is near shopping street, subway station and pier. you can find many restaurants and bars near the hotel just walk for a few minute. they have very nice clean room, friendly staff members, nice and sumptuous breakfast. they also have a gym at the top... More 

Was this review helpful? Yes
Keven C, General Manager at The Royal Garden, responded to this review

Dear Hathai P, It was our pleasure to serve you at the hotel and learned that you enjoyed your stay here. Thank you for mentioning our staff and the dedication they put in to provide the best of experience to our guests. We will strive to maintain the high standard of services to provide the best lifestyle experience. Your stay... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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