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Panda Hotel

No.3 Tsuen Wah Street, Tsuen Wan | Tsuen Wan, Hong Kong, China
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1 room 1 adult
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Panda Hotel
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1,227 Reviews from our TripAdvisor Community

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Ashford, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

3 night stay and more than happy with the comfort and the very efficient and helpful staff , nothing was too much trouble at all. Very useful shuttle bus ( free of charge ) drops you right in the middle of TST around the corner from the Star Ferry

Helpful?
Thank Bluenosemally
Abu Dhabi, Abu Dhabi, United Arab Emirates
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed there for 4 nights and 5 days last December 2015. I find the hotel very convenient on access for public transportation, hotel is also offering a free shuttle to Tsim Sha Tsui which is very near to Big Bus Tour point. Groceries and restaurants are in the same building. Few steps for Mcdonald's and other Ramen/Dimsum/ ShabuShabu .... More 

Helpful?
Thank Fluttershy_0927
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

When coming to Hong Kong, one should prepare herself for small, average rooms that are very expensive. Panda seemed to be among the more affordable hotels and therefore we did not have high expectations. However they still managed to upset us. I mean, the rooms were ok, the location was kinda ok, but oh boy, the customer service was terrible.... More 

Helpful?
Thank gabrielezei

Travelers are raving about these Hong Kong hotels

Singapore, Singapore
Level Contributor
156 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm here for business trip in Hong Kong I will stay in Panda Hotel! It is quite a cute hotel where everything has panda. The room, the reception hall and the hotel exterior design. Fast wifi, good shower water pressure, nice comfy bed and quiet for a good rest. I have no complaint so far when I stay there. In... More 

Helpful?
2 Thank TravellerJeffLee
Manager_PH, Manager at Panda Hotel, responded to this review

Dear TravellerJeffLee, Thank you for staying at Panda Hotel and sharing your comments with us. We have always dedicated in providing the most pleasant service to our guests. It is truly our pleasure that you enjoyed your stay. We look forward to serving you next time! Yours sincerely, The Management Panda Hotel More 

Batemans Bay, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here one night. The room was basic and clean but small. Being a very large hotel catering for tourists I expected a better level of English at the front desk. I had some communication problems. My room was not ready when I arrived. I was given a voucher for breakfast at the Panda Cafe which is adjacent to... More 

Helpful?
1 Thank Stewpot10a
Manager_PH, Manager at Panda Hotel, responded to this review

Dear Stewpot10a, Thank you for staying at Panda Hotel and sharing your comments with us. We are sorry to learn about your unpleasant experience, immediate investigations are taken regarding the situation happened during your check-in. We assured that your comments have been passed to our concerned departments for their attention and we will reinforce the training on our services. Moreover,... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I have been here for few times. This time I got a real King bed on 28/F. Staff at check-in is efficient but still have to queue as 2 staff is busy at their work at counter. Service Centre staff is friendly and helpful but housekeeping maid forgot to bring slippers and refused to change wet towels in the evening.... More 

Helpful?
1 Thank Malissa C
Manager_PH, Manager at Panda Hotel, responded to this review

Dear Malissa C, Thank you for staying at Panda Hotel and sharing your comments with us. We are sorry to learn about your unpleasant experience. Immediate investigations are taken regarding the situation happened during your check-in. We assured that your comments have been passed to our concerned departments for their attention and we will reinforce the training on our services.... More 

Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We were satisfied with the hotel given our expectations for its price range. The dept stores, grocery and other stores are all budget friendly and fit for tourists who want locals' deals. We will definitely choose this hotel again when we come back.

Helpful?
1 Thank smarceloPhilippines
Scotland, United Kingdom
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We stayed on 18th floor non smoking room however bathroom overwhelmingly smelled of cigarette smoke and urine. Even after housekeeping had been it still smelled terribly. Room was a bit tired with our striped carpet and a misplaced 2 seater spotty sofa in the room. Wifi is very poor from 2300. I was happy because the deal we got was... More 

Helpful?
1 Thank 757reerS
Manager_PH, Manager at Panda Hotel, responded to this review

Dear 757reerS, Thank you very much for staying at Panda Hotel and sharing your comments with us. We are sorry to learn about your unpleasant experience, immediate investigations are taken regarding the situation happened in your room. In fact, the hotel renovation project is ongoing to ensure continuous improvement of our hardware so as to keep up with our excellent... More 

Metro Manila, Philippines
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We availed 2 rooms from this hotel. Service was very good, concierge was excellent and attentive; good service when it comes to getting taxi, getting to the ferry terminal (to Macau), breakfast and dinner buffet was good, there was no shortage of food (don't expect food the way a five-star hotel does! Sea foods served were fresh [sashimi, oysters, etc.]... More 

Helpful?
1 Thank Jan R
Manager_PH, Manager at Panda Hotel, responded to this review

Dear Jan R, Thank you for staying at Panda Hotel and sharing your comments with us. Regarding to your comments on our reception staff, we can assure you that we will strengthen our staff training and strive for the best to deliver quality services to our guests. We look forward to welcoming you back in the near future. Yours sincerely,... More 

Bandung, Indonesia
2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this hotel for 6 day from 4-10 January and booked 4 rooms for family vacation to Hong Kong. This is a busy hotel. The lobby seems never sleep. Even the location is quite out of main tourist attractions but the hotel is easily reached from the town by MTR, the the nearest one is Tai Wo Hau.... More 

Helpful?
Thank aminurli
Manager_PH, Manager at Panda Hotel, responded to this review

Dear aminurli, Thank you very much for choosing Panda Hotel. We are sorry to learn about your unpleasant experience. We have always dedicated in providing the most pleasant service to our guests. It is truly our pleasure that you enjoyed your stay. Regarding your comments on room condition is well-noted and has been shared with all corresponding departments. We value... More 

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