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All 509 Hong Kong hotels

Kimberley Hotel

3.5 of 5
No.28 Kimberly Road, Tsim Sha Tsui, Kowloon, Hong Kong, China (Tsim Sha Tsui)
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Kimberley Hotel
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Ranked #198 of 509 hotels in Hong Kong
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498 reviews from our community

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Traveler rating
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Date Rating
bangkok
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 18, 2013 NEW

The free shutter bus of airport express train are just across the street, the location of the hotel are perfect for shopping, eating, an only short walk to the subway. The room are not as small as typical hotel in HK, bathroom was about right size with all amenity provided. The bed were comfortable. Quite a reasonable price compare to... More

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See 2 more reviews by junya_and_gangs for Hong Kong
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 7, 2013 via mobile

The hotel decided to let us stay on the 11th floor with the newly painted or waxed smell. The smell was so strong that it probably can damage our brains if we stay here for two nights. It should be better to close down the floor than killing your customers. I can get high somewhere else, thanks. (We have a... More

Was this review helpful? Yes 1
TheKimberleyHotel, N/A at Kimberley Hotel, responded to this review
June 13, 2013

Thank you for taking the time to review our hotel. As a way to introduce the contemporary look to our guests, the corridor has gone through a minor change. We deeply apologize for this inconvenience caused and hope of exceeding your expectations during your next stay with us. More

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Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 6, 2013

The hotel has many good things going for it. First, its location is great for a reasonable price. Just take the lift down, and you would be in the midst of typical Hong Kong streets, with great food at great prices, lots of good shopping and the MTR station just five minutes stroll away. The bedsheets are nice and clean,... More

Was this review helpful? Yes 1
TheKimberleyHotel, N/A at Kimberley Hotel, responded to this review
June 13, 2013

Thank you for support to the Kimberley Hotel. We apologize that you were disappointed with the cigarette smell in the corridor. We rarely have problems with this as we assign the whole floor for non-smokers. We wish we could have done more to make your night more comfortable. Our success is measured by how our guests evaluate our service. Your... More

Point Lonsdale, Australia
1 review
1 of 5 stars Reviewed June 6, 2013

It is interesting to compare what has been written here by way of review in 2013. Three years ago I stayed at this hotel and still consider it to be the worst I've stayed at in the last few years. When I arrived early in the morning I was to have been given a room straight away after a 10... More

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TheKimberleyHotel, N/A at Kimberley Hotel, responded to this review
June 13, 2013

Thank you for sharing your feedback regarding the hotel services. We apologize that you did not get a good taking care at the first moment when you arrived at our hotel. As we strive to provide guests with the highest level of service, we can assure you that we have already re-trained our less experienced Front Office staff. And we... More

Malaysia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 1, 2013

We stayed at this hotel for 3 nights, booked 5 deluxe rooms with 3rd person get complimentary bed. During check-in, we were told that our rooms get free upgraded to suites. We were happy at the beginning but realized that the suites are located at 21st floor where the lift only reach 20th floor. We need to carry our luggages... More

Was this review helpful? Yes 2
See 5 more reviews by Mae T for Hong Kong
TheKimberleyHotel, N/A at Kimberley Hotel, responded to this review
June 6, 2013

Thank you for sharing your feedback regarding the hotel amenities and facilities. We truly value the opinions of our guests. Free WiFi service is now available in the hotel lobby, restaurant and outlets for in-house guests. Guests are welcomed to approach the Reception counter for Login ID and Password. Regarding the hard bed, the hotel offers a soft mattress topper... More

Manila, Philippines
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 29, 2013

Stayed for Chinese New Year 2013. This was the second time I've stayed at this hotel. Considering it was peak season, the room rates were reasonable. Close to Nathan Road for shopping choices. Knutsford Terrace was just across the street and there were a lot of choices for small bars and watering holes. We used the airport tram with shuttle... More

Was this review helpful? Yes 1
See 6 more reviews by SirisManila for Hong Kong
TheKimberleyHotel, N/A at Kimberley Hotel, responded to this review
June 6, 2013

Thank you for taking the time to share your feedback and support to the Kimberley Hotel. We hope we could greet you with the warmest welcome soon. More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 26, 2013

I choose Kimberley Hotel coz of its central location. While I appreciate the spacious room - considering it is in HK, I have several grouches. Top on the list is cleanliness. The room and bathroom look clean but I got a rude shock when once, my friend and I happened to be in the room when the cleaner was cleaning... More

Was this review helpful? Yes 2
TheKimberleyHotel, N/A at Kimberley Hotel, responded to this review
May 31, 2013

Thank you for taking the time to review our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations during your stay. Thank you for your comment regarding the room cleanliness. Our management can assure you that this incident was an isolated one and will not happen again in the future.... More

Quezon City, Quezon City, Philippines
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 25, 2013

The only thing I loved about this hotel is that it is very accessible from all the places you need to go to while in Hong Kong - restaurants, malls, stores, money changer, MTR, etc. If a spacious hotel room is a requirement for you when traveling, you will be disappointed here. Otherwise, Kimberley Hotel is tolerable enough since the... More

Was this review helpful? Yes 1
See 3 more reviews by Michified for Hong Kong
TheKimberleyHotel, N/A at Kimberley Hotel, responded to this review
May 31, 2013

Thank you for sharing your feedback regarding the hotel amenities and facilities. It is regret to let you know that the WiFi service is not complimentary at the moment. Regarding the fee, our price is in line with the other hotels in Hong Kong. However, our management definitely will take your comments into consideration as we always strive to make... More

Newcastle,Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 18, 2013

My husband and I have stayed in many hotels in various parts of the world and unfortunately this hotel was the worst one ever.The only good thing about it really is the location which is terrific. This hotel was recommended by our travel agent and I have since placed a complaint as I feel their information was misleading in giving... More

Was this review helpful? Yes 2
TheKimberleyHotel, N/A at Kimberley Hotel, responded to this review
May 31, 2013

Thank you for sharing your feedback regarding the hotel services and facilities. With regards to your comments, we have shared your comments with the relevant department. We can assure you that we have already re-trained our less experienced Reception staff. We apologize that we did not meet your expectations. Our management definitely will take your comments into consideration as we... More

Cosquin, Argentina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 16, 2013

This hotel was the worst I had been in all my life! first of all we arrived very late at night and the girl at reception was terrible slow to do everything! we paid a lot for a room that have nothing really, and dirty everywhere you look. Wifi it's not included, so you have to pay for it a... More

Was this review helpful? Yes 1
TheKimberleyHotel, N/A at Kimberley Hotel, responded to this review
May 31, 2013

Thank you for taking the time to share your feedback with us. We apologize that we did not meet your expectations. With regards to your comments, we have brought these issues to the relevant departments’ attention. As we strive to provide guests with the highest level of service, we can assure you that we have already re-trained our less experienced... More

 
 
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Additional Information about Kimberley Hotel

Also Known As:
Kimberley Hong Kong
Kimberly Hotel Hong Kong
Kimberley Hotel Hong Kong
Address: No.28 Kimberly Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #198 of 509 hotels in Hong Kong
Price Range: $$
Hotel Class:3.5 star (3.5*)
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Kimberley Hotel
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