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Island Pacific Hotel

#79 of 695 Hotels in Hong Kong
Certificate of Excellence
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No.152 Connaught Road West, Hong Kong, China
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1 room 1 guest
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1,324 Reviews from our TripAdvisor Community

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Traveler rating
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    198
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1324)
  • Mar-May only
    (384)
  • Jun-Aug only
    (317)
  • Sep-Nov only
    (326)
  • Dec-Feb only
    (297)
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Paranaque, Philippines
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had our stay here last year of July in a standard room with city view. The room itself although small is clean but our stay was comfortable. It has a nice hot and cold shower and a tub where you could relax after a tiring day of walking and roaming around Hong Kong. I had a very smooth check-in... More 

Was this review helpful? Yes
Shanghai, China
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I just spent 4 nights at Island Pacific. The Hotel itself is a good property, clean, with friendly and helpfull staff, rooms are of decent size (maybe in need of a refreshment but ok). The hotel itself is not far from the center (but cannot walk the distance) but has tram, bus and subway in the vicinity. To find suitable... More 

Was this review helpful? Yes
Shirley_Sam_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear PT57, Warm greetings from Island Pacific Hotel! We are grateful for your comments. Please accept our sincere apology for the inconvenience caused to you during our renovation. There is teething problem during the beginning of renovation starting from 21 August, as we have to make transitional changes. We regret that it has caused you troubles to change lifts in... More 

Bunbury
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for four nights and found the hotel to be spotless and comfortable, the staff very helpful and the location, while in an historic part of town, was very interesting and close to quick and regular transport to other areas. We loved the big windows and great views from our room. There are a wide range of local convenience... More 

Was this review helpful? Yes 1
Shirley_Sam_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear nettiemr, Warm greetings from Island Pacific Hotel! Thank you for taking the time to post a review and we are grateful to learn that you have an enjoyable stay, especially the convenient access of our hotel and the harbour view. Thank you for your compliment on our services and we have shared this joyful message with our team members... More 

Coventry, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for four nights in August 2015. The room was a little on the small size as we had an extra bed for our daughter, but was comfortable and clean. we had amazing views across the harbour from floor to ceiling windows, that kept us entertained for hours. We used the pool to cool of a couple of... More 

Was this review helpful? Yes
Shirley_Sam_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Pantomimecat, Warm greetings from Island Pacific Hotel! Thank you for taking the time to post a review and we are grateful to learn that you have an enjoyable stay, especially the harbour view. The whole team looks forward to welcoming you back in the near future. Warm regards, Shirley Sam More 

London, United Kingdom
Level Contributor
57 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed a week in HK at the Shangri-La for work then moved to the Island Pacific (less than 25% of the cost per night) for the weekend - really good value. It was just as clean, staff were just as friendly, room was less luxurious & much smaller, but I only used it to sleep in - bathroom similar... More 

Was this review helpful? Yes 1
Shirley_Sam_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear rebshep, Warm greetings from Island Pacific Hotel! Thank you for taking the time to post a review and we are grateful to learn that you have an enjoyable stay. Thank you for your compliment on our services and we have shared this joyful message with our team members accordingly. . The whole team looks forward to welcoming you back... More 

Calgary Ab
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Service is great at the Island Pacific Hotel. Staff greets you while you walk in and out of the hotel. Hotel is nice and spacious. Room are spacious as well which is quite rare in Hong Kong. Didn't get to dine at the restaurant but there are ample of local delicacy around the area. It is a further walk to... More 

Was this review helpful? Yes
Shirley_Sam_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Andy C, Warm greetings from Island Pacific Hotel! Thank you for taking the time to post a review, in particular your kind sharing of the transportation experience. We are grateful to learn that you have an enjoyable stay with us. The whole team looks forward to welcoming you back in the near future. Warm regards, Shirley Sam More 

Bride, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were visiting family in Sai Ying Pun and stayed here for 10 days. It is very central and there is no problem not being in the City centre, as there are trams around the corner, buses and it is within walking distance of the new MTR station and there are always taxis coming down the road. There are lots... More 

Was this review helpful? Yes
Shirley_Sam_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Judith J, Warm greetings from Island Pacific Hotel! Thank you for taking the time to post a review, in particular your kind sharing of the remarkable staying experience. We are grateful to learn that you have an enjoyable stay with us. Thank you for your compliment on our services and we have shared this joyful message with our team... More 

London, United Kingdom
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: close 5 minute walk to the closest MTR Friendly staff Close to bus and tram Strong wifi Cons: Average room- room size OK. The safe in the room didnt work and had to be removed. Missing expected "luxuries" such as proper shampoo and shower gel etc rather than a 3 in 1 fixed to the wall like you would... More 

Was this review helpful? Yes
Shirley_Sam_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear vikki1702, Warm greetings from Island Pacific Hotel! Thank you for taking the time to post a review, in particular your valuable comments. We will continue our endeavour to improve our services and facilities for our guests. The whole team looks forward to welcoming you back in the near future. Warm regards, Shirley Sam More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As soon as we stepped out of our driver's car, we felt like celebrities because we were treated like VIPs. Our suitcases were grabbed from the car, efficiently taken into the hotel and brought up to our room which overlooks the harbour. Checking in was fast and painless unlike the ones in UK. My son's foldaway bed was brought into... More 

Was this review helpful? Yes
Shirley_Sam_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Kit Yee C, Warm greetings from Island Pacific Hotel! Thank you for taking the time to post a review, in particular your kind sharing of the remarkable staying experience. We are grateful to learn that you have an enjoyable stay with us. Our team members have been shared with this joyful message. The whole team looks forward to welcoming... More 

Melbourne, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Taxis outside, trains up the road, trams at the corner, what more can you ask for. Granted you are not in the hustle and bustle of central HK Island but you are not too far and it is easily accessible by public transport. Staff are great, check in and out painless and the full harbour view rooms are worth the... More 

Was this review helpful? Yes
Shirley_Sam_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Vikstar68, Warm greetings from Island Pacific Hotel! Thank you for taking the time to post a review, in particular your valuable sharing about the convenient access of our hotel. The whole team looks forward to welcoming you back in the near future. Warm regards, Shirley Sam More 

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