Room quite small and definitely needs to be refurbished No tissues in bathroom, no face towels No business center( no computer access) Internet is charged at 15 US$ per day = total ripp off LOCATION is just GREAT but this is the only positive point If you go there alone for a quick 2 days trip ( like I did)... more

This was the worst hotel I've stayed in my life. It's worst then a super 8 MOTEL!!!!!!!!!!!!!!!!!!! The room stinks, the AC didnt work, the shower was leaking and the bed was small!!!! THE HOTEL SUCKS!!!! I was con into staying at this low class MOTEL!!!!! IT WAS HORRIBLE!!! STAY AWAY FROM IT!!! YOU'VE BEEN WARNED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! more

We were booked here for 2 nights. Staff was friendly and it looked like the cleaning staff tried to clean the room, but this place looks 40 years old. The mold was so bad I had to find another hotel for the second night of our stay. When the elevator door opened I thought I was in some sort of... more

small lobby -- if you can all that a lobby! plus a hell for those non-smokers and travelling with children lumpy bed -- I asked for a replacement as I can already feel the springs of my bed.. they replaced after the nth time i called housekeeping, only to find out that it was as lumpy as the first one... more

I went there with my family and my family friends. We stayed for 3 nights. It was terrible! I tought that the hotel is a big hotel such as holiday inn (cause it's called THE IMPERIAL). Than i was mortified. The hotel has PINK bath tub and the bed was pink with flowers.... I won't stay there if i where... more

We stayed for 2 nights in October and after a long flight from the UK we were expecting something far more decent, particulalrly as the agent recommended it to us! The room was awful, small, dirty and dingy. I was too tired to complain which is what I think they must rely on plus it was only for 2 nights.... more

This has to be one of the worst hotels in Asia masquerading as a good hotel. Below is a copy of the letter I sent to our travel agent upon our return from Hong Kong. They tried to get a full refund but managed only half and that was from the hotel supplier in good faith. I know they havenot... more

Avoid this hotel at all cost. Although it was located strategically (in shopping belt and next to train station), its room was tiny and cluttered with furniture, damp, dark and smelly. Walls had stains on them and the air-cond vent was old and dusty. Very noisy as well because of thin walls and poor sound-proofing, so I could hear my... more

Probably the most disgusting hotel I have ever stayed in. I was charged HK$1600 for one nights stay in Nov. The smell in the room was awful (damp)and I did not sleep under the covers of the bed as I felt it was not that clean. Luckily I was able to book the Harbour Plaza for my remaining two night... more