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The Imperial Hotel

No.32-34 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
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The Imperial Hotel
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516 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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New Delhi, India
Contributor
11 reviews 11 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

Central location and a good bed . Bed Room takes upto 80% of room space i.e. extremely cramped, there is a rancid smell when you enter room and bathroom and bath full of mould. Tiny old TV with very limited selection of channels, all in all a disappointing hotel experience.

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Bangkok, Thailand
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

The good news, central location and a good bed . Bad news, bed (room 907) takes up 80% of room space i.e. extremely cramped, there is a rancid smell when you enter room and bathroom and bath full of mould. Tiny old TV with very limited selection of channels, all in all a disappointing hotel experience. If you do stay... More 

Was this review helpful? Yes 6
ImperialHotelHKG, General Manager at The Imperial Hotel, responded to this review

Dear Tim, Thank you for choosing The Imperial Hotel Hong Kong and sharing your valuable review regarding yours recent stay! I am sorry to learn that the unpleasant situation on your way leaving the hotel, which has caused a negative impact on your experience of your stay with us. According to our record, you had booked a Standard room for... More 

Hong Kong, China
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The Imperial Hotel is good hotel and mainly it is at the best place, From where are you can get Airport express, Bus service and MTR also. From The Imperial hotel you can go harbour also by walking distance, The are arranging some city tours also and giving many more facilities also. Price of rooms are not so high and... More 

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Hyderabad, India
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for 5 nights in April 2015 in a twin sharing room on the sixth floor. A nice old 3 star renovated simple hotel with basic needs in the room fulfilled. There is a fridge, with toileteries provided every morning by the House keeping, safe, and slippers provided. They first gave us a smoking room but then... More 

Was this review helpful? Yes 1
ImperialHotelHKG, General Manager at The Imperial Hotel, responded to this review

Dear Sanjay, Thank you for choosing The Imperial Hotel Hong Kong and sharing your valuable review regarding yours recent stay! We are delighted that we have met your overall expectations within our facilities. We would like to highlight that our location means truly business and tourist as we are located in the center of Hong Kong Tsimshatsui. It is our... More 

Kuala Lumpur, Malaysia
Top Contributor
117 reviews 117 reviews
39 hotel reviews
100 helpful votes 100 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Apart from its super location, nothing else can be said about this hotel. Room is small, elevator is small, bathroom is small and service is non existence. There are many more other choices around this area and explore more and you can find better hotels

Was this review helpful? Yes 4
ImperialHotelHKG, General Manager at The Imperial Hotel, responded to this review

Dear Tonelim, Thank you for taking the time to share your experience with us. While we strive to provide the best service to our guests at Imperial Hotel Hong Kong, we are very disappointed to know that our service & room assignment to your recent visit did not meet your expectations. Please accept our apologies for the inconvenience caused to... More 

Amritsar, India
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

I normally choose The Imperial Hotel, HK for its location during my business visit to Hong Kong. It is very centrally located on Nathan Road with a lot of shopping and Indian Restaurants around. Bus A21 from the Airport stops just in front of the hotel. Just under 10 minutes walk to the Star Ferry if you have to cross... More 

Was this review helpful? Yes
ImperialHotelHKG, General Manager at The Imperial Hotel, responded to this review

Dear anilmehra2015, Thank you for staying with us. We are delighted to welcome familiar faces like you back. It is overwhelming to read that you were impressed with our hotel location. We look forward to welcoming you back in the near future. Warm regards, Gary AU General Manager The Imperial Hotel gm@imperialhotel.com.hk More 

Rockingham, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The location in the very south Nathan road is extremely convenient on foot, there are less like 10min to star ferry to Kowloon station and it is recommended to take a taxi, because the east Kowloon station is a huge construction site, which is to circumvent on foot barely. The rooms are extremely small, but clean At night was no... More 

Was this review helpful? Yes
ImperialHotelHKG, General Manager at The Imperial Hotel, responded to this review

Dear Ellen, Thank you for choosing The Imperial Hotel Hong Kong and sharing your valuable review regarding yours recent stay! We are delighted that we have met your overall expectations within our facilities. We would like to highlight that our location means truly business and tourist as we are located in the center of Hong Kong Tsimshatsui. Also, we do... More 

Suratthani
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My family to stayed there 3 nights, which during to check in, during stay there no dot service from the hotel staff and hotel management, I understand this hotel have the location is gold but not enought, room samll, dirty, clean the room poor.

Was this review helpful? Yes 1
ImperialHotelHKG, General Manager at The Imperial Hotel, responded to this review

Dear Boonwit, Thank you for recent stay with the Imperial Hotel when you come to Hong Kong. I am sorry to learn that the unpleasant situation on your check in the hotel, which has caused a negative impact on your experience of your stay with us. Certainly, this is not the type of experience we are trying to provide. In... More 

Amman, Jordan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

There is no restaurant for breakfast of coffee. There is no internet (you have to buy vouchers daily). The ceiling is slightly over 2m, and some of the rooms are just reminding on a prison cell. I was given a room of maybe 6m2, to literally jump into the bed from the room, and was able to change it (thank... More 

Was this review helpful? Yes
ImperialHotelHKG, General Manager at The Imperial Hotel, responded to this review

Dear AlexGalev, Thank you for sharing with us. We regretted to hear that you had a bad experience during your recent stay. During your stay in Hong Kong, it was over lap the HK Rugby 7 which was one of the major event annually. Most of the hotel in Hong Kong were full. So that, all the room rates were... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 21, 2015

This is the 2nd hotel after booking in the yucky place California Hotel. They really Respect their guests privacy, also prime location. Very good service. Recommendable to my friends when they come and visit HK. :)

Was this review helpful? Yes
ImperialHotelHKG, General Manager at The Imperial Hotel, responded to this review

Dear Onang01, Thank you for staying with us. We are delighted to welcome familiar faces like you back. We are delighted that we have met your overall expectations within our facilities. Your experience will be reviewed by relevant teams. We look forward to welcoming you back in the future. Warm regards, Gary AU General Manager The Imperial Hotel gm@imperialhotel.com.hk More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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