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All 667 Hong Kong hotels

The Imperial Hotel

3.5 of 5 Hotel   |   No.32-34 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China (Tsim Sha Tsui)
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The Imperial Hotel
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Ranked #251 of 667 Hotels in Hong Kong
A recent review
3 of 5 stars reviewed 2 days ago
Beverly M Yanbu, Saudi Arabia
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459 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Yanbu, Saudi Arabia
Contributor
17 reviews 17 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was a decent hotel that had a location that was easy walking distance to the Star Ferry, the Promenade, Museum of Art and other tourist locations. The Metro was just around the corner. The rooms were small. We were with a group and one of the rooms was not cleaned. The problem with that area is all the hawkers... More

Was this review helpful? Yes 1
Manila, Philippines
Top Contributor
79 reviews 79 reviews
75 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed in this hotel at least twice. Both ocassions, I recall that it was small and cramped. Nonetheless, you couldn't fault the location. The harbour was nearby as well as the stores in Nathan Road. There are newer (and larger) establishments in HK. I would pass up the chance to stay here again and opt for newer and... More

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Location is great, right in front of Nathan Road the shopping district of Kowloon Hong Kong. Room is quite pricey, rooms is average, looking old and small. If rooms isn't a issue, this is the hotel to be as the hotel location very central, the MRT station is just few minutes walk away.

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ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Guest Justin_wkh, Thank you for sharing with us. We are glad to hear that you had an enjoyable stay in the Imperial Hotel and the convenience of our location. Perhaps, you were just booked in the Jewelery Fair period & have not choose our renovated Deluxe Room. So that you got the impression of our room was too pricey... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

1. Overpriced! 2. The reception staffs not friendly at all 3. Hotel is noisy (under construction ) 4. Room Aircon is noisy 5. Bed is NOT comfortable 6. Very old hotel ( old building, old furniture) 7. Wifi is NOT free (except at lobby) 8. Room TV channels are not working properly 9. The only good thing is location Overall... More

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Guest Youngmaybach, Thank you for taking the time to share your experience with us. While we strive to provide the best service to our guests at the Imperial Hotel, we are very disappointed to know that our service did not meet your expectations. Please accept our apologies for the inconvenience caused to you during your stay at our hotel.... More

Quezon City, Philippines
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is situated in Nathan Rd. right where the shopping scene is. Lobby is cramp so as the triple room we booked (rooms appeared bigger in the website). Rates are a bit high and it doesn't compensate for the size and style of the room. You can find much better hotel in the area for lesser value and much bigger... More

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Ms J S, Warm greetings from the Imperial Hotel Hong Kong! I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Hong Kong. We are glad to know that our hotel location is convenient to you. We look forward to welcoming you in your next visit to Hong Kong soon.... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 18, 2014

Visited the hotel with my mother and my daughter. Ordered a triple room. The room was so small, there was barely room for our suitcases. To get from the bed at the far end of the room to the toilet or the door we had to walk side waze cause there was no room to move. Safe didn't work. As... More

Was this review helpful? Yes 4
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear llana, Thank you for recent stay with the Imperial Hotel when you come to Hong Kong. I am sorry to learn that the unpleasant stay of your family in our triple room . We are most concerned with the satisfaction of our guests and your feedback is of great value to us. We hope you will give us more... More

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 17, 2014

The location in great, most of useful places around by walk for those interested to stay in "Tsim Tsa Shui". Metro station is very close to the hotel. Staff works efficiently and polite. The rooms are ok and clean. No wifi in the room unfortunately we had to go down at the reception all the time we needed internet. For... More

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ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Guest rtarmele Warm greetings from the Imperial Hotel Hong Kong! I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Hong Kong. We are glad to know that our hotel location is convenient to you for dining & shopping around. We are most concerned with the satisfaction of our guests... More

Gainesville, Florida, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 5, 2014

The location of this hotel is really great. Near bus stops and the metro. As far as the hotel itself, there is free wifi in the lobby but at an extra charge to access it from your room. The rooms are small and they provide a hair dryer and mini fridge. We stayed in a room with three small beds.... More

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ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Guest Dya, Thank you for sharing with us, we are glad to hear that you had an enjoyable stay in the Imperial Hotel and our location was convenient to you. We felt sorry that our room assignement did not match with your expectation.We have started our renovation plan or 2014 in May. We hope for your next visit, you... More

Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 1, 2014

Checked in 28 July is very fast and the front desk male was very polite. Myself and husband stayed there till 1 Aug 2014 we check out at 12noon. Taxi was waiting in front of the hotel entrance and charges to HK Int Airport is HK295. The drive was helpful on arriving at the departure hall he immediately get out... More

Was this review helpful? Yes 3
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Julia, Thank you for taking the time to post a review for us, after your recent visit at The Imperial Hotel. It is overwhelming to read that you & your Husband were impressed with our hotel location. We took great care in making sure our guestroom & service up to the basic hotel standard. Although we are not a... More

Washington DC, District of Columbia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 15, 2014

close to sites, safe area, room with TV and all necessities would go there again if you don't need luxurious setting and are out the entire day. wi-fi only in the small entrance area close to fancy hotels

Was this review helpful? Yes 3
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Eiiana, Thank you for your time sharing with us your experience in the Imperial Hotel. We are glad to hear that our location was benefit your stay in Hong Kong. Your feedback on our service is truly appreciated . I would like to share with you that we do provide free wifi for all direct booking guests. We look... More

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Additional Information about The Imperial Hotel

Address: No.32-34 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Imperial Hotel 3.5*
Number of rooms: 225
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Also Known As:
Imperial Hong Kong
Imperial Hotel Hong Kong
The Imperial Hotel Hong Kong

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