We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Imperial Hotel

3.5 of 5 No.32-34 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Imperial Hotel
Professional photos View all
Browse nearby
The Imperial Hotel
Write a Review

498 reviews from our community

Traveler rating
    27
    168
    172
    65
    66
See reviews for
84
74
56
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (498)
  • Mar-May only
    (99)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (137)
  • Dec-Feb only
    (142)
All months
Melbourne, Victoria, Australia
Top Contributor
118 reviews 118 reviews
88 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at the Imperial hotel for 5 nights. Location was great for my business meetings, as it is in the middle of Kowloon. Very close to the MTR station and a 5 minutes walk to the ferry. Restaurant options at night were great. The room was quite tight, but clean and for an excellent rate. The bathroom was brand... More 

Was this review helpful? Yes
Rabat,
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

Do yourself a favour and do not stay here, clothes left in room were stolen whilst I was out during the day. Only ones it could have been we're staff!! Reception no help what so ever and even suggested that I had forgotten what clothes I had brought with me, my prada jacket (the only cold wear I brought with... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The lobby looks nice and very welcoming front desk staff. Free wifi only available in the lobby area. We stayed on the 8th floor and the room is very smelly, old and dirty. Bathroom definitely needs some renovation. The bathtub is way too small to be standing on and full of fungi. Hotel locates on Nathan Road which is the... More 

Was this review helpful? Yes 2
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Guest schloss16, Warm greetings from the Imperial Hotel Hong Kong! I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Hong Kong. We are glad to know that our hotel location is convenient to you for dining & shopping around. We are sorry to know that our room assignment did... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel locate at Nathan Rd, where around with shopping mall like what Isquare shopping mall and that street u can find a lots of shops to shopping and you can get easy taxi , bus or MRT. The service very good .We stepped in hotel with warmth welcome , staffs very friendly . Hotel room is suit for the... More 

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Nanpri, Thank you for sharing with us. We are glad to hear that you had an enjoyable stay in the Imperial Hotel and the convenience of our location. Your feedback on our service is truly appreciated and will be reviewed by relevant teams. We look forward to welcoming you back in the future. Warm regards, Gary AU Executive Assistant... More 

Shanghai, China
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Only good point : excellent location on nathan rd. For the rest : smelly bathroom, small and old room, overpriced room for such standard, strange policy of a deposit in cash of 500hkd. There was a fire alarm around midnight, we rushed out of the room, but after a few seconds the alarm stopped and it seemed nothing surious has... More 

Was this review helpful? Yes
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Guest WYQ, Thank you for taking the time to post a review for us, after your recent visit at The Imperial Hotel. It is overwhelming to read that you were impressed with our hotel location. During the check in, you have been asked for a deposit of HK$500 for the miscellaneous charges. This was the normal procedures in all... More 

2 reviews
1 of 5 stars Reviewed 4 weeks ago

very smelly, dusty and bad facilities not worth 300US$/night during New Year break. For those who are allergy, you shouldn't take risk to severe allergy conditions. Hotel photo on many hotel booking services are not real!!

Was this review helpful? Yes
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Happy BeeB, Thank you for taking the time to share your experience with us. While we strive to provide the best service to our guests at Imperial Hotel Hong Kong, we are very disappointed to know that our room assignment did not meet your expectations. We will pass on your comment to our concerned department to follow up. Once... More 

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel is located in the centre of the Tsim Sha Tsui Area which is a big plus. The rooms are average . The hotel service is decent. It s a little expensive compared to its services offered in comparison to other nearby hotels.

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear gollu2014, Thank you for sharing with us. We are glad to hear that you had an enjoyable stay in the Imperial Hotel and the convenience of our location. Your feedback on our service is truly appreciated and will be reviewed by relevant teams. We look forward to welcoming you back in the future. Warm regards, Gary AU Executive Assistant... More 

San Diego, California
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked Imperial Hotel because of the location as well as the price. Simply, this hotel is located where someone visiting the Kowloon side would want to stay. It is located in Tsim Sha Tsui (TST) on Nathan Road. It is a couple blocks from the waterfront. It is surrounded by plenty of restaurants and shopping as well. Subway is... More 

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Nolan S, Thank you for sharing with us. We are glad to hear that you had an enjoyable stay in the Imperial Hotel and the convenience of our location. Your compliment on our Gigi's service is truly appreciated and will be reviewed by HR Manager. We look forward to welcoming you back in the future. Warm regards, Gary AU... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The location is extremely good as it is located at central and right opposite a train exit However, the service is extremely lousy and they are very rude.. The picures shown of the room is totally not truthful. When we went in the room, it was stinky and the condiion of the room is extremely bad. The safe was not... More 

Was this review helpful? Yes 5
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Guest 38 Faith, Thank you for taking the time to post a review for us, after your recent visit at The Imperial Hotel. It is overwhelming to read that you were impressed with our hotel location. We apology to the Inconvenience caused to you . During your stay, our guest elevators was broke down few times. It was caused... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 26, 2014

The Imperial Hotel is well located on Nathan Road and very near the MTR station exit E. Airport Shuttle bus station is very near about 2 minute walk, the ferry terminal is a short 10-15 minute walk. The room is very clean but wifi was not complementary in the room. However, they did offer free wifi in the lobby area.

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Cary C, Thank you for sharing with us. We are glad to hear that you had an enjoyable stay in the Imperial Hotel and the convenience of our location. Your feedback on our service is truly appreciated. Just want to remind you we do offer free wifi in room if you book direct with us. We look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Imperial Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Imperial Hotel

Address: No.32-34 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Imperial Hotel 3.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Cheap Tickets, Despegar.com, HotelTravel.com, Asiatravel.com Holdings, Ctrip TA, Agoda, Odigeo and Tingo so you can book your The Imperial Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Imperial Hong Kong
Imperial Hotel Hong Kong
The Imperial Hotel Hong Kong

179 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (146)
Viewed
Hotel & grounds (21)
Viewed
View from room (6)
Viewed
Room/suite (38)
Viewed
Bathroom (22)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay