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The Imperial Hotel

3.5 of 5 No.32-34 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
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The Imperial Hotel
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The Imperial Hotel
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476 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (476)
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    (99)
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    (120)
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    (135)
  • Dec-Feb only
    (122)
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Scottsdale, Arizona
Top Contributor
131 reviews 131 reviews
51 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Imperial Hotel is well located on Nathan Road with plenty of shops and restaurants within a few blocks. Good thing because the hotel does not offer breakfast. Additionally, the ferry terminal is a short 10-15 minute walk. The room was small, but was quite clean to my surprise. Be warned that the bed is quite hard! The wifi was... More

Was this review helpful? Yes
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Samuel, Thank you for sharing with us. We are glad to hear that you had an enjoyable stay in the Imperial Hotel and the convenience of our location. Your feedback on our service is truly appreciated and will be reviewed by relevant teams. We look forward to welcoming you back in the future. Warm regards, Gary AU Executive Assistant... More

Manila, Manila, Philippines
Top Contributor
76 reviews 76 reviews
36 hotel reviews
103 helpful votes 103 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I chose this hotel because I remember that 30 years ago, I checked in here with my father who already passed away so the hotel had some sentimental value for me. However, when I checked it. The only thing great was location. Mind you, this is not a cheap hotel. The hotel smelled really old. Bed is hard. Staff was... More

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear John, Thank you for staying with us. We are delighted to welcome familiar faces like you back. We apologize for the inconvenience caused to you. Your experience will be reviewed by relevant teams. We look forward to welcoming you back in the future. Warm regards, Gary AU Executive Assistant Manager The Imperial hotel eam@imperialhotel.com.hk More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

It was not that bad hotel actually and i liked it. Room services were fine. i visited hong kong years ago with my family and stayed in this hotel for bout 5 days i think .. and one thing i loved about this hotel was the receptionists they were quite polite and nice. My father told them that tomorrow plse... More

Was this review helpful? Yes 2
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Tergel, Thank you for staying with us. We are glad to hear that you had an enjoyable stay in the Imperial Hotel and the convenience of our location. Your feedback on our service is truly appreciated and will be reviewed by relevant teams. We look forward to welcoming you back in the future. Warm regards, Gary AU Executive Assistant... More

Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Our family already booked on expedia.com to stay at Imperial Hotel for 6 nights starting on Jan. 25-February 1, 2015 celebrating my 40th birthday on Jan.25. Looking forward to have a great vacation in HK with my family (2 children). Hoping we could have the best service and be a memorable one to stay in your hotel. Thank you in... More

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Brenda, Thank you for choosing the Imperial Hotel for your coming visit to Hong Kong. Kindly let me know any request for your booking before your arrival. I will try to accommodate your request if possible. Best regards, Gary AU Executive Assistant Manager The Imperial Hotel eam@imperialhotel.com.hk More

Newcastle, Australia
Contributor
20 reviews 20 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for one night prior to joining a cruise from Hong Kong to Sydney. The location was excellent but the room was small and very shabby.This was not a cheap hotel so we expected better. There was also no breakfast room but fortunately there was a McDonalds near by.The bed was like a rock - my husband said... More

Was this review helpful? Yes 2
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear rhodesiabc, Thank you for sharing with us. We are glad to hear that you founf the Imperial Hotel the convenience of our location. Your feedback on our service is truly appreciated and will be reviewed by our teams. We look forward to welcoming you back in the future. Warm regards, Gary AU Executive Assistant Manager The Imperial Hotel eam@imperialhotel.com.hk More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Actually quite expensive as per 3 stars hotel. But only reason i hv stayed twice is of gr8 location. U can Just walk to harbour city mall n ferry station. N can see laser show every night. Rooms r small. N h f not allowed to smoke inside just incase if u r smoker. Room service is decent.

Was this review helpful? Yes
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Gomsy, Thank you for sharing with us. We are glad to hear that you had found the Imperial Hotel the convenience of our location. Your feedback on our service is truly appreciated and we look forward to welcoming you back in the future. Warm regards, Gary AU Executive Assistant Manager The Imperial Hotel eam@imperialhotel.com.hk More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My family (2 young kids) stayed in Imperial hotel Kowloon for a week. Very centrally located in Kowloon Nathan Road (10mn walk from Tsim Sha Tsui star ferry pier) and within 2mn walk from MTR entrance. Rooms are a bit on the small side but they are being renovated. Overall a very good choice if you are into shopping and... More

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Thierry , Thank you for sharing with us. We are glad to hear that you had an enjoyable stay in the Imperial Hotel and the convenience of our location. Your feedback on our service is truly appreciated and will be reviewed by our teams. We look forward to welcoming you back in the future. Warm regards, Gary AU Executive... More

Bangalore, India
Top Contributor
87 reviews 87 reviews
9 hotel reviews
199 helpful votes 199 helpful votes
3 of 5 stars Reviewed 4 weeks ago

*) TST area has two MTR lines running through it (Tsuen wan Line - Tsim Sha Tsui Station and West Rail Line - East Tsim Sha Tsui Station), total touristy area, shopping paradise, and remains open till late at night, and thus particularly safe. And both of these stations are at a very close distance from the hotel. *) Tsim... More

Was this review helpful? Yes 6
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Purnima , Thank you for sharing with us. We are glad to hear that you had an enjoyable stay in the Imperial Hotel and the convenience of our location benefit you to go around for shopping & dining. Your feedback on our service is truly appreciated and will be reviewed by relevant teams. We look forward to welcoming you... More

Senior Contributor
26 reviews 26 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Hotel is located very good just opposite Tsim Sha Tsui metro exit E. We stayed there 4 nights. The room was good, but - as all Hotel rooms in China - quite smelly (its allowed to smoke inside Hotel rooms in China, so thats quite ugly actually). Its obvious that there is not much effort put into refurbishment or... More

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Fabio, Thank you for sharing your views on Tripadvisor after your recent stay. I appreciate that our hotel met your expectations and you enjoyed a value for money accommodation experience. Perhaps, you have not noticed our hotel had already renovated some rooms with wooden floor & standing shower room. We hope you will give us the opportunity of welcoming... More

Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Excellent location close to metro, airport bus and all you need. But hotel is extremely noisy, there is no breakfast, room floor was very dirty and a strong smell was present in the room. Definitely one of the worst rooms I've stayed in a while.

Was this review helpful? Yes
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Jon, Warm greetings from the Imperial Hotel Hong Kong! I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Hong Kong. We are glad to know that our hotel location is convenient to you for dining & shopping around. We are very disappointed to know that our Housekeeping staff did... More

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Additional Information about The Imperial Hotel

Address: No.32-34 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Imperial Hotel 3.5*
Number of rooms: 225
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Also Known As:
Imperial Hong Kong
Imperial Hotel Hong Kong
The Imperial Hotel Hong Kong

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