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The Imperial Hotel

3.5 of 5 No.32-34 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
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The Imperial Hotel
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The Imperial Hotel
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481 reviews from our community

Traveler rating
    26
    164
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    63
    62
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
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  • All months
    (481)
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    (99)
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    (120)
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    (137)
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Manila, Philippines
Top Contributor
336 reviews 336 reviews
53 hotel reviews
319 helpful votes 319 helpful votes
2 of 5 stars Reviewed 1 week ago

Good location along Nathan Road in Tsim Sha Tsui and nothin' (sounds nathan) else is good. Room is very small which is almost comparable to other guest houses around offering half the price. A nearby hotel (along the same side of the road) has better room size and amenities at almost the same rate. HK hotels are expensive - with... More 

Was this review helpful? Yes
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Guest Travelbug1469, Thank you for sharing with us. We are glad to hear that you had an enjoyable stay in the Imperial Hotel and the convenience of our location. Your feedback on our service is truly appreciated and will be reviewed by team members. We look forward to welcoming you back in the future. Warm regards, Gary AU Executive... More 

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Me and my husband stayed in the Hotel during our recent trip to HongKong. Before my visit, i had read many positive and negative reviews about The Imperial Hotel. However we still decided to go for this hotel, owing to its amazing location near the MTR station exit E. However i must say, much to my surprise, the hotel is... More 

Was this review helpful? Yes
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Jaya241982, Warm greetings from the Imperial Hotel Hong Kong! I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Hong Kong. We are glad to know that our hotel location is convenient to you for dining & shopping around. It is glad to know that our Housekeeping staff did their... More 

Cape Town, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If this hotel was situated anywhere else nobody would bother staying in it. The rooms are tiny, not very clean and noisy. Its is generally worn out. I am lucky that I was on my own because if two people were in this room it would be impossible. To be avoided at all costs.

Was this review helpful? Yes 2
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear guest , Thank you for taking the time to share your experience with us. While we strive to provide the best service to our guests at The Imperial Hotel Hong Kong, we are very disappointed to know that our room assignment did not meet your expectations. Please accept our apologies for the inconvenience caused to you during your stay... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the room size is reasonable in this price range in hong kong. the hotel offered a fruit plate once i checked in. the front desk was efficient during my check in and check out. they were very polite. in the night, i had a quiet environment and gave me a good rest after a tiring day. very good experience.

Was this review helpful? Yes
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Guest, Thank you for choosing The Imperial Hotel Hong Kong and sharing your valuable review regarding this stay! We are delighted that we have met your overall expectations within our facilities. We would like to highlight that our location means truly business & tourist as we are located in the centre of Hong Kong Tsim shar Tsui, it is... More 

Columbia, South Carolina
Top Contributor
639 reviews 639 reviews
18 hotel reviews
314 helpful votes 314 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay here. Close to great shopping and subway system. easy walk to the Avenue of the Stars. The service was good as was the price. Not the best hotel in HK, but it served it's purpose with me.

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Guest jlantern3, Thank you for choosing The Imperial Hotel Hong Kong and sharing your valuable review regarding this stay! We are delighted that we have met your overall expectations within our facilities. We would like to highlight that our location means truly business and tourist as we are located in the centre of Hong Kong Tsim Sha Tsui, it... More 

Scottsdale, Arizona
Top Contributor
131 reviews 131 reviews
51 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Imperial Hotel is well located on Nathan Road with plenty of shops and restaurants within a few blocks. Good thing because the hotel does not offer breakfast. Additionally, the ferry terminal is a short 10-15 minute walk. The room was small, but was quite clean to my surprise. Be warned that the bed is quite hard! The wifi was... More 

Was this review helpful? Yes
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Samuel, Thank you for sharing with us. We are glad to hear that you had an enjoyable stay in the Imperial Hotel and the convenience of our location. Your feedback on our service is truly appreciated and will be reviewed by relevant teams. We look forward to welcoming you back in the future. Warm regards, Gary AU Executive Assistant... More 

Manila, Manila, Philippines
Top Contributor
76 reviews 76 reviews
36 hotel reviews
106 helpful votes 106 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I chose this hotel because I remember that 30 years ago, I checked in here with my father who already passed away so the hotel had some sentimental value for me. However, when I checked it. The only thing great was location. Mind you, this is not a cheap hotel. The hotel smelled really old. Bed is hard. Staff was... More 

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear John, Thank you for staying with us. We are delighted to welcome familiar faces like you back. We apologize for the inconvenience caused to you. Your experience will be reviewed by relevant teams. We look forward to welcoming you back in the future. Warm regards, Gary AU Executive Assistant Manager The Imperial hotel eam@imperialhotel.com.hk More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 16, 2014

It was not that bad hotel actually and i liked it. Room services were fine. i visited hong kong years ago with my family and stayed in this hotel for bout 5 days i think .. and one thing i loved about this hotel was the receptionists they were quite polite and nice. My father told them that tomorrow plse... More 

Was this review helpful? Yes 2
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Tergel, Thank you for staying with us. We are glad to hear that you had an enjoyable stay in the Imperial Hotel and the convenience of our location. Your feedback on our service is truly appreciated and will be reviewed by relevant teams. We look forward to welcoming you back in the future. Warm regards, Gary AU Executive Assistant... More 

Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2014 via mobile

Our family already booked on expedia.com to stay at Imperial Hotel for 6 nights starting on Jan. 25-February 1, 2015 celebrating my 40th birthday on Jan.25. Looking forward to have a great vacation in HK with my family (2 children). Hoping we could have the best service and be a memorable one to stay in your hotel. Thank you in... More 

Was this review helpful? Yes 1
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear Brenda, Thank you for choosing the Imperial Hotel for your coming visit to Hong Kong. Kindly let me know any request for your booking before your arrival. I will try to accommodate your request if possible. Best regards, Gary AU Executive Assistant Manager The Imperial Hotel eam@imperialhotel.com.hk More 

Newcastle, Australia
Contributor
20 reviews 20 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 31, 2014

We stayed here for one night prior to joining a cruise from Hong Kong to Sydney. The location was excellent but the room was small and very shabby.This was not a cheap hotel so we expected better. There was also no breakfast room but fortunately there was a McDonalds near by.The bed was like a rock - my husband said... More 

Was this review helpful? Yes 2
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this review

Dear rhodesiabc, Thank you for sharing with us. We are glad to hear that you founf the Imperial Hotel the convenience of our location. Your feedback on our service is truly appreciated and will be reviewed by our teams. We look forward to welcoming you back in the future. Warm regards, Gary AU Executive Assistant Manager The Imperial Hotel eam@imperialhotel.com.hk More 

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Additional Information about The Imperial Hotel

Address: No.32-34 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Imperial Hotel 3.5*
Number of rooms: 225
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Also Known As:
Imperial Hong Kong
Imperial Hotel Hong Kong
The Imperial Hotel Hong Kong

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