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Grand Hyatt Hong Kong

5.0 of 5 No.1 Harbour Road, Hong Kong, China
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#19 of 651 hotels in Hong Kong
1,019 Reviews 4.5 of 5 stars
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Grand Hyatt Hong Kong
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1,019 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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Singapore, Singapore
Top Contributor
95 reviews 95 reviews
28 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I had the unique opportunity to stay in Grand Hyatt and then Renaissance Harbour View during my 4-day visit to Hong Kong. The hotel is conveniently located next to the convention centre and within walking distance to Wanchai. Grand Hyatt’s room is beautiful and cozy with a bathtub dividing the bathroom from the rest of the room. As I was... More

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Deawr Allkuans Greetings. Thank you for sharing your feedback regarding your recent stay. Happy that you enjoyed our newly designed room but disappointed to learn of your less than satisfactory check in experience. If may i request that you get back to me with your registered name and period of stay and I can look into the matter. We shall... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a very good time for our 5-day leisure visit to Hong Kong. We stayed in Grand Hyatt club level and enjoyed our time. The room could be a bit bigger for three people but we were proposed a folding bed to accommodate one of us. The view from the window over Victoria Harbour was fantastic. The hotel is... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Alexander157 Greetings. Thank you for sharing your stay experience. It has been our pleasure to have you as our guests. Delighted to know you have enjoyed your stay. Thank you again for choosing to stay with us. Look forward to welcoming you back. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Sacramento, California
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a majestic Grand Hyatt property overlooking the harbor. Standard Harbor View rooms are on the small side but are very nicely appointed with a fantastic bathroom. The view of the harbor and Kowloon is incredible. Restaurants and shopping around the hotel is plentiful. Area can get crowded during the weekend. There are so many wonderful hotels in Hong... More

Was this review helpful? Yes 1
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear notoftheworld Greetings. Thank you for taking the time to share your recent stay experience. We appreciate your compliments. Thank you again for choosing to stay with us. Look forward to welcoming you back. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Gurgaon, India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The stay was good and comfortable. It is well located on Hongkong Island, it is just a ferry away from Tsim sha sui which is on Kowloon Island. If you get a room with harbour view it is good... esp at night. The pool is good. There are some good eating places just few blocks away

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Bhavneet09 Greetings. Thank you for sharing your feedback. Delighted to know that you enjoyed your stay. Thank you again for choosing to stay with us. Look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I enjoyed a week at the Grand Hyatt Hong Kong. It was close to the convention center, government offices and the Star Ferry. The service, by all staff, was excellent. The hotel was impressive. The location was superb.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Randy D Greetings. Thank you for sharing your great feedback. Delighted to know that you enjoyed your stay. I will convey your compliments to the team. Thank you again for choosing to stay with us. Look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Guest rooms Designed by BAR studio, the new guest rooms seamlessly blend the bedroom and bathroom creating a greater sense of openness and space. The new design is modern and chic making it a great place to relax after exploring the bustling streets of Hong Kong. The designers have also catered to the technology needs of the modern traveller with... More

Was this review helpful? Yes 1
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Wanderlust C Greetings. Thank you so much for sharing your recent stay experience on TripAdvisor as well as in your blog. Really appreciate it. We are thankful for your compliments. It is our pleasure to see that you have enjoyed your stay thoroughly. Look forward to welcomig you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications... More

Northbrook, United States
1 review
5 of 5 stars Reviewed 1 week ago

My business does not often take me to Hong Kong any longer. The Grand Hyatt is still a jewel with an excellent staff and I always look forward to staying there and I recommend the hotel to others. It is not inexpensive but for Hong Kong is reasonable and they have a wonderful staff that caters to ones needs

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Jeff S Greetings. Thank you for your encouraing feedback complimenting our service. I will share with the team. We value your support. Look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Great location, wonderful room ambience and polite service. The rooms facing Victoria Harbour is absolutely breath taking. The Grand cafe breakfast is value for money.. A mere 5 mins walk to the ferry terminal to get to Tsim Sha Tsui in 15 mins.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Edmund Yong Cha...S Greetings. Thank you for sharing your feedback. Delighted to know that you enjoyed your stay, our location, new room and breakfast. We value your support. Look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Disclaimer: I am a Hyatt Diamond Member and do expect a certain level of service that comes with the loyalty to the Hyatt brand. My most recent trip was made memorable in many ways: - The Grand Hyatt valet/concierge met me at the aircraft door, literally at the aircraft door. I find this service to be a huge benefit for... More

Was this review helpful? Yes 1
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Sanjiv S Greetings. Thank you for sharing your feedback. Delighted to know you had a wonderful experience. We value your continous support for Hyatt and Grand Hyatt Hong Kong. Look forward to welcoming you back. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Melbourne
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel. We arrived at 0800 after an eleven hour flight, the lady at the front desk named Yuki kindly searched for an availability and swapped our room so we could have an early check in and have a sleep. The hotel itself is beautifully fitted. Such a lovely feel when you walk into the foyer. Our newly renovated room... More

Was this review helpful? Yes
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear TristandLis Greetings. Thank you for taking the time to share your feedback. Delighted to know that you have enjoyed your stay. Thanks again for choosing to stay with us. Look forward to welcoming you back again soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

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Additional Information about Grand Hyatt Hong Kong

Address: No.1 Harbour Road, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
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Also Known As:
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt

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Amenities

Hotel Style
#12 Spa Hotel in #12 Family Hotel in #15 Business Hotel in #18 Luxury Hotel in #18 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
Grand Hyatt Hong Kong is located along the prime waterfront of Hong Kong Island commanding beautiful views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The 539-room hotel is home to nine restaurants and bars. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. ... more   less 
Number of rooms
539

Questions & Answers

Questions? Get answers from Grand Hyatt Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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