We spent several wonderful days here and the stand out was the concierge on level 30 - a "Brit " known as Jake - probably one of the most brilliant concierges I have ever encountered - he is a true credit to excellence!!!! Amazingly kind and considerate staff and food and rooms of a very high standard

The Grand Hyatt Hong Kong was great. The room was fantastic and had wonderful views. The dining experience at One Harbour Road was also superb, offering great food and great views. It's a great place to stay when you're in Hong Kong, especially if redeeming Free Nights from Hyatt.

I first stayed in the Grand Hyatt 20 years ago and returned many times over the following 12 years. Having not been in Hong Kong for 8 years I returned with a little trepidation, wondering whether it would still be as good. I needn't have worried. The service, condition and food remain of the highest standard. The breakfast may be... More

There was a huge cockroach crawling on my bed in a very tiny and tired looking room.Roach was removed and I was moved to another room,needless to say I couldnt sleep at all!I was sent a tiny bottle of macaroons by way of an apology-not helping the roach problem.On the plus side the hotel car/driver managed to get me to... More

This hotel has good service, nice view of the sea, located right beside the Hong Kong Fair, so if you are going to attend it there is no better place to stay! The rooms are nice but a little bit smaller than what I like, the price is not that hight compared to the prices theynusually charge you to a... More

I love the Grand Hyatt in Hong Kong. Yes it's rather expensive but I am always made to feel welcome there. This time, on check in, we were greeted like long friends and it helped get our holiday off to a great start. I always stay on the club floor as it is really a home away from home. We... More

Though pricy, but this is a very convenient hotel for attending activities in the HKCEC. The view is magnificent although the weather was not good during our stay. The breakfast is perfect and full of selections, although they hardly changed their course during our 3 nights stay in the hotel. There was noise during day time as the hotel is... More

It has been a couple of years since my last stay at the Grand Hyatt and my recollection was having the best breakfast at the 31st executive floor. After having experienced quite a few luxurious hotels around the world, I still hold my ground that I've had the best breakfast there. Unlike other hotels that offer too many varieties (how... More

I really enjoyed my stay in grand hyatt HK. Good location in central, nice decorated room with beautiful view of harbour! We stayed in executive floor, reception there is quick and nice. the included evening cocktail buffet and breakfast are wonderful. You must not miss that. Hotel has a outdoor heated pool. Though it's a bit cold for swimming in... More