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All 581 Hong Kong hotels

Grand Hyatt Hong Kong

5.0 of 5 Hotel   |   No.1 Harbour Road, Hong Kong, China (Wan Chai)
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88%
Ranked #22 of 581 hotels in Hong Kong
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Jeffrey K Wilmington, North Carolina
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867 people have reviewed this hotel

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Wilmington, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I LOVE this hotel. It is one of my favorites of all my travel locations around the world. Besides it being conveniently located, the property itself, truly fits the term "Grand", from the lobby, it's restaurants, business and leisure venues throughout. Most notable is the staff. They are MOST HELPFUL from the time of check-in, during and at check out.... More

Was this review helpful? Yes 2
Melbourne
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just back from our third stay at the Grand Hyatt HK. Once again we had a great stay. Yes, the hotel is undergoing some refurbishment but don't let that stop you. What makes the Grand Hyatt, well, grand, is the people who work there who are dedicated to their hotel and go out of their way to make you welcome.... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed her in March 2014. Location: This hotel is in the middle of nowhere. Be warned of that. There is a subway a short walk away though. No restaurants within a walking distance. Ok, there is one fast food restaurant near the subway. This hotel is quite beautiful on the inside. The staff was polite and competent and quite friendly.... More

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Seattle, USA
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a very nice stay at this hotel. Very considerate and attentive staff. Hotel in process of room renovations, we had a newly renovated room which was very stylish and well thought out for this price point in Hong Kong. A HK$20 can ride to Central or Causeway Bay areas. Also convenient to Airport Express shuttle to HK MTR station.... More

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear ex-expats Greetings. Thank you very much for taking the time to share your stay experience with us. We truly appreciate your compliments. We will convey that with the team. Delighted to know that you have enjoyed our newly-designed guestrooms, our swimming pool and our location. We look forward to welcoming you back again soon. Kind regards Gladis Gladis Young... More

Singapore
Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a great hotel and I have stayed many times. The rooms are older compared with other international brand but they have renovated some room to modern standards. Very consistent services and had a great breakfast spread too. Highly recommended

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear xiaoxuan Greetings. Thank you for sharing your recent stay experience with us. We are grateful for your compliments. Thank you again for choosing to stay with us. Look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

London, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I decided to give the Grand Hyatt a try, forsaking my usual haunt of the Mandarin. I am not sure that I will change my allegiance on the basis of one stay, but I chose it for the great pool. Breakfast was excellent, varied and a good start to the day. The room was well-appointed, good bed, a hot water... More

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Tixall1 Greetings. Thank you for taking the time to share your recent stay experience with us. Delighted to know that you have enjoyed our pool, guestroom and breakfast. It has been our pleasure to have you as our guest. We look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong... More

San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

My wife and my two teenage children stayed at the Grand Hyatt in February. We had a great experience during our entire stay. We stayed on the Club level so were able to experience a wonderful breakfast and happy hour each evening. We especially appreciated the amazing service provided by Scott, the Grand Club manager. Look forward to a return... More

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear billsha Greetings. Thank you for taking the time to share your recent stay experience with us. It has been our pleasure to have you and your family as our guests. We appreciate your compliments for our Grand Club. Hope that on your next vist, you will be able to experience one of our newly designed guestrooms. Thank you again... More

Sunnyvale, California
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Grand Hyatt is clearly an older hotel from a different time than the W and the Ritz. That said, the renovated rooms are distinctively modern and well-appointed. The room was comfortable and spacious, with good amenities. The Club Lounge is a blast from another age, has excellent service, and a good selection of food and wine at the morning... More

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear slabovitz Greetings. Thank you for taking the time to share your recent stay experience with us. Delighted to know that you enjoyed our newly renovated rooms. we are grateful for your compliments for the Club lounge which is the Number 1 Club lounge among the Grand Hyatt hotels in the world. Thank you again for choosing to stay with... More

Melbourne
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A lot of noise happening in and around the hotel. Under renovation at the moment, so do not expect to get any peace and quiet 0900 ~ 1700. Also, a lot of external construction which may, ultimately, spoil this hotel’s harbour view. (NB: staff told me it would not). Management flexible on checkout – my Platinum status gave me 1400,... More

Was this review helpful? Yes 2
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear afxdes Greetings. Thank you for taking the time to share your feedback. We appreciate your understanidng regarding the guestrooms renovation. The guestrooms renovation has been carefully and thoughtfully planned with the priority of minimising inconveniences to guests. Therefore, months before the renovation commenced, we have been doing our best to ensure that guests are notified of such prior to... More

Auckland Region, New Zealand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel, since arriving it's been excellent in service by all but I must say, outstanding service indeed by the Grand Club Manager. We look forward to return again with our two little boys. Thank you for such great hospitality!

Was this review helpful? Yes 1
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Nadene Lomu Warm greetings. Thank you for taking the time to share your recent stay experience. We appreciate your compliments. It has been our pleasure to have your and your family as our guests. We look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

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Additional Information about Grand Hyatt Hong Kong

Also Known As:
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt
Grand Hyatt Hong Kong
Address: No.1 Harbour Road, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Wan Chai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Hong Kong
#17 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#20 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
Official Description (provided by the hotel):
Grand Hyatt Hong Kong is located along the prime waterfront of Hong Kong Island commanding beautiful views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The 539-room hotel is home to nine restaurants and bars. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. ... more   less 
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