We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Hong Kong

#18 of 691 Hotels in Hong Kong
Certificate of Excellence
Hotel website
Hotel deals
No.1 Harbour Road, Hong Kong, China
Offers & Announcements
March in Art
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Grand Hyatt Hong Kong
Professional photos View all
Browse nearby
Grand Hyatt Hong Kong
Share an Experience

1,282 reviews from our community

Traveler rating
    799
    364
    84
    26
    9
See reviews for
156
271
110
574
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1282)
  • Mar-May only
    (305)
  • Jun-Aug only
    (318)
  • Sep-Nov only
    (306)
  • Dec-Feb only
    (353)
All months
Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We often stay at this hotel. The rooms are modern and well appointed. The hotel is located a short walk to some great shopping. The service and ambience lives up to it's 5 star reputation. Great little Dim Sum restaurant across the road which was very reasonably priced. We have also eaten in the hotels Chinese restaurant whichw as upmarket... More 

Was this review helpful? Yes
grandhyatthongkong, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Krissy Greetings from Grand Hyatt Hong Kong. Thank you for taking your precious time to share your recent experience. We are thrilled to learn that you had a wonderful stay with us. Appreciate your compliments on the guestroom and our service. I am particularly delighted that our service and ambience lives up to the 5 star reputation. Thank you... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at Grand Hyatt HK a number of times before and on this occasion as in previous stays was very impressed with the hotel staff. Check-in smooth and remember all your preferences. For a large conference property, they do a great job making you feel welcome and being helpful. The newly renovated rooms are nicely done and I... More 

Was this review helpful? Yes
grandhyatthongkong, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear RCQuaker We appreciate your precious time of sharing this positive review with us and the TripAdvisor community. Thank you for your great compliments on the service and our associates, we are glad to learn that you felt welcome and being helpful throughout the stay. Delighted to hear that you enjoyed the newly designed guestroom. The renovation work only restricts... More 

Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This has been a favourite of mine from when I lived in Hong Kong to when I travelled back for business, and it was a pleasure to return once again! We stayed in a Club room, so the check in was personal and easy. The room was compact well laid out and had all the amenities, including a work desk... More 

Was this review helpful? Yes
grandhyatthongkong, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Michelle Thank you for your continuous support to Grand Hyatt Hong Kong. It has been our great pleasure to be your favourite hotel in Hong Kong. Appreciate your compliments regarding the guestroom and the check-in service. We are happy to hear that the breakfast in the Grand Club lounge complementing with the fabulous harbour view has made your day.... More 

Hong Kong Region, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Me and my friend enjoyed our stay here only for 3 days but worth it! Warm welcome for guest. The staff here is all professional. Our rooms here is big for us but we like it. Nice view in upper floor. We enjoyed swimming here :) like the Fitness Center with Gym / Workout Room here. thumbs up for their... More 

Was this review helpful? Yes
grandhyatthongkong, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear YinHuang Thank you for choosing to stay at Grand Hyatt Hong Kong with your friend. I am pleased to hear that you felt welcome at the hotel and enjoyed the facilities here. Glad to know that you found the visit worth for it. Knowing you enjoyed the gym facilities, allow us to invite you visiting Grand Hyatt Hong Kong... More 

Washington, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff of this hotel were most professional and went out of their way to make me feel a most welcomed guest .Every time I requested assistance at the front desk they remembered my name. As I would walk by they would always greet me by my name.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
grandhyatthongkong, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Charles Thank you for taking the time to share your feedback to us. We are thrilled to hear your positive comments regarding our associates. I am very proud of my team who has always been caring and helpful. It has been our honour to have you as our guests. We look forward to welcoming you back soon. Yours sincerely... More 

Tokyo, Japan
1 review
4 of 5 stars Reviewed 1 week ago

After the renovation, rooms are now beyond the standard and very comfortable. Highly recommended stay room on the harbour view side with fantastic view especially compare to city view which is bit dissapointing. Great access to Central and anywhere in Hong Kong island, but taxi can be painful depending on the time of usage. However, MTR station is 10 min... More 

Was this review helpful? Yes
grandhyatthongkong, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear TK-Infinite Greetings from Grand Hyatt Hong Kong. Thank you for your compliments, we are happy to hear that you had a comfortable stay and the newly designed guestroom is beyond the standard. Thank you for recommending the harbour view room, we like this room as much as you do and I am sure that the TripAdvisor community will find... More 

Hong Kong, Hong Kong
2 reviews
5 of 5 stars Reviewed 1 week ago

Staff of Grand Hyatt are always helpful and attentive. They make you feel really welcome. Great views from the hotel room overlooking the harbor and the Central. Conveniently located. Its the place that you will run into many celebrities in town.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
grandhyatthongkong, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Mabel Thank you once again for taking your precious time to share the recent experience. We are pleased to learn that you felt welcome and enjoyed the moments with us as much as your last visit. Your compliments on our associates and service are much appreciated. We thank for your continuous support to Grand Hyatt Hong Kong, and your... More 

Miami, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Amazed at the beautifully renovated Grand Hyatt. I had come here before and rooms looked greatly enhanced. Felt like at home. Looking forward to return and looking forward to the fantastic Regency Club still pending renovation. I had stayed at the Mandarin Oriental, but prefer the Hyatt

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
grandhyatthongkong, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Raul Thank you for devoting your precious time to share this excellent review. We are delighted to learn that you enjoyed the newly designed guestroom and felt like a sophisticated home. The Grand Club is currently under renovation and is scheduled to open in September 2015. We look forward to welcoming you back soon. Yours sincerely Philip Yu General... More 

Geneva on the Lake, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From arrival to departure it look like all the staff was only dedicated to me like if I was the most important guest. I would have add one star if I could for the Swiss touch in the room That Nespresso machine was very helpful at 5am..

Was this review helpful? Yes
grandhyatthongkong, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Buongustaio1226 Thank you for devoting the time to share your experience with the TripAdvisor community. I am delighted to learn that you felt pampered by the team from the moment of arrival to departure, and enjoyed the room as well as the amenities, especially the Nespresso machine. Your positive feedback is important to tell us that the small yet... More 

Paris, France
1 review
4 of 5 stars Reviewed 1 week ago

A very good and convenient hotel in HK. The rooms are big and spacious.the food in the different restaurants are also good . I suggest specially the grand cafe and the Chinese restaurant where the food is not too expensive but very good quality.there is also the Internet in the public spaces and also in the rooms. It is also... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
grandhyatthongkong, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Sylvain Greetings from Grand Hyatt Hong Kong. We appreciate your time to share this positive experience. Thank you for recommending our restaurants especially Grand Cafe and One Harbour Road, I am sure the community will find your suggestions useful. We are delighted to hear you had a seamless Internet access during your stay. It is our pleasure to have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

961 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (596)
Viewed
Bathroom (49)
Viewed
Room/suite (168)
Viewed
Hotel & grounds (60)
Viewed
Dining (57)
Viewed
View from room (67)
Viewed
Business center/function rooms (7)
Viewed
Pool/beach area (24)
Viewed
Other (164)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (342)
Viewed
Ambassador Harbour View Suite (77)
Viewed
Amenities (88)
Viewed
Grand Deluxe Harbour View Room (58)
Viewed
Restaurants and Bars (83)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (6)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Wan Chai / Causeway Bay

Neighborhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centers of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question