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Grand Hyatt Hong Kong

5.0 of 5 No.1 Harbour Road, Hong Kong, China
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Certificate of Excellence 2014
Grand Hyatt Hong Kong
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Grand Hyatt Hong Kong
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1,120 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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Portland, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very nice place to stay compared to other similarly priced options. Good fitness center with a beautiful 50m pool for unwinding. Stayed in a nice suite on the 25th floor with a premium harbor view. Hard to beat.

Review collected in partnership with Hyatt Hotels

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Uganda
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Grand Hyatt is what one expects it to be. Impeccable in all aspects. Professional managed and run all the way down to the room service and house keeping. Hotel is well styled with interesting features, the rooms, well, Grand Hyatt. Food is excellent, and the coffee quite drinkable, but the continuous almost automated enquiries if everything is alright, somewhat... More

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Knight_John_XVIII Greetings. Thank you for taking the time to share your experience. Delighted to know that you have enjoyed your stay, our service, food and our guestroom. We appreciate that. Thank you again for choosing to stay with us. Look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Hong Kong, Hong Kong
1 review
5 of 5 stars Reviewed 3 days ago NEW

With it's great views of the Harbour, upgraded rooms and ATTENTIVE staff, this is ALWAYS A GOOD CHOICE when staying in Hong Kong. I make it a point to try to get into this property every time I need to stay in Hong Kong for and period of time.

Review collected in partnership with Hyatt Hotels

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Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

A lovely hotel with very helpful and professional staff. The bathroom in my room was gorgeous and well stocked. I recommend that you try to request a harbour view room though. Mine was facing out on the pool area and looking at another building. This hotel is very good for those using the convention centre facilities but is a ten... More

Review collected in partnership with Hyatt Hotels

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Michael John K Greetings. Thank you very much for your feedback. Delighted to know that you had a satisfactory stay. Noted your comments re the taxi queue. We hope that we will have the chance to welcome you back on your next trip to Hong Kong. Thank you again for choosing to stay with us. Kind regards Gladis Gladis... More

New York City, New York
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I just wrote a very unhappy and disappointing review of our partners dinner at the Waterside Terrace at the Island Shangri La. I wanted to share a much much more pleasant experience that I had at breakfast the next morning at the Grand Hyatt main cafe / restaurant. I was still a little annoyed at paying over 1,000 hkd per... More

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear JohnLiu212 Greetings. Thank you for taking the time to share your feedback about Grand Cafe. Happy to see that you enjoyed it much. We will convey your compliments to the service team. Our culinary team also has put a lot of thoughts in it to ensure that our guests have a wonderful morning experience. Thank you again for your... More

Edam, The Netherlands
1 review
5 of 5 stars Reviewed 1 week ago NEW

The Grand Hyatt is one of ( if not ) the best hotel in HKG. The G H is a great place to stay located very close to Wan Chai and Central. The service is impeccable and the atmosphere is good. Service of staff is of great quality and you feel welcome from the moment you step in to the... More

Review collected in partnership with Hyatt Hotels

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Makakilo
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel within walking distance of Wan Chai district and having easy access to transportation of other points of interest. Friendly staff, and clean rooms. A lot of construction to look out through the windows, but nonetheless great views of the harbor.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Russ S Greetings. Thank you for your kind feedback. We appreciate your compliments on our room, location, services and view. Happy to see that you had a satisfactory stay. Thank you again for choosing to stay with us. Look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the hotel for 2 nights during the business trip. The hotel is extremely beautiful making it a luxurious stay. The reception staff was very courteous at the time of check-in and check-out. There was some renovation work happening during Monday to Friday and the reception staff was very proactive in informing about the same and showed their... More

Was this review helpful? Yes 1
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear ankitarora2014 Greetings. Thank you for taking the time to share your recent experience. Pleased to learn that you had thoroughly enjoyed your time with us. We appreciate your support and hope that on your next trip, you will be able to stay longer to experience what we have to offer. Look forward to welcoming you back. Kind regards Gladis... More

Lausanne, Switzerland
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved the Grand Hyatt, from the moment we arrived, the warm welcome, the beautiful room, bathroom, astonishing view, to the restaurants, the japanese was just amazing, special, the champagne bar and the main bar were also such lovely places. Service always so excellent and attention ate. Deco in rooms perfect, sober, very nice taste.

Was this review helpful? Yes
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear MariekeM Greetings. Thank you for taking the time to share your recent experience. Our pleasure to learn that you had an enjoyable one. Thanks for your support to Kaetsu and Champagne Bar as well. Thank you again for choosing to stay with us. Look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications... More

1 review
5 of 5 stars Reviewed 1 week ago

We stayed for 4 nights in July 2014 and our party of 12 all had harbour views which we hadnt requested. It was my birthday during our stay and my daughter contacted the hotel to let them know. I was surprised to receive complimentary champagne and cake. Breakfast was superb and the coffee was the nicest I've had at a... More

Was this review helpful? Yes
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear rita y Thank you for your kind feedback. Delighted to know that you had a great birthday in Hong Kong. It has been our pleasure to make your stay memorable. We appreciate your positive comment on our breakfast. Thanks again for choosing to celebrate your special occasion with us. We look forward to welcoming you back soon. Kind regards... More

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Additional Information about Grand Hyatt Hong Kong

Address: No.1 Harbour Road, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
Number of rooms: 539
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Also Known As:
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt

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