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All 645 Hong Kong hotels

Grand Hyatt Hong Kong

5.0 of 5 Hotel   |   No.1 Harbour Road, Hong Kong, China (Wan Chai)
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89%
Ranked #19 of 645 hotels in Hong Kong
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Ashley C Taipei, Taipei, Taiwan
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981 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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English first
Taipei, Taipei, Taiwan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Negatives: This was a great property, but the location is a little far from public transportation. (unless you're talking about the Star Ferry, which is somewhat nearby. Also, my wife and I usually bid on another site for hotels, and sometimes these bid reservations don't include breakfast. However, every other property that we have stayed at in Hong Kong has... More

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oakland, ca
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel location was spectacular, especially the views of the harbor. It is in a location next to convention center; there is a mix of excellent services for the office workers that make eating out reasonable and high quality. It's especially worthwhile if you are eligible for Club level upgrade, since the service is exceptional. Also, be sure to plan... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Yeega Greetings. Thank you for your feedback. Delighted to know that you have enjoyed your stay and Hong Kong. It has been our pleasure to have you as our guest. Look forward to welcoming you back. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Hong Kong, China
Top Contributor
91 reviews 91 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed in a Plateau Room on 11/F for 1 night on 5 July. We got a gift coupon from a dear friend, but the room rate is HK$7,000 per night on the rate card. The Room: The view is good, facing central and upper Wanchai district. If it weren't for the eyesore of the construction site... More

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear jaylowe Greetings. Thank you for taking the time to share your experience with Plateau Spa and the hotel. Thank you for your compliments. Delighted to know that you have enjoyed the stay. Thank you for pointing out our imperfections. We shall look into it and trust that the next time on your return, you will have a even better... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

I try to stay at the Grand Hyatt HK on all my trips to Southeast China. It is always a refreshing and welcome stop on my way back to the US. The tasteful aesthetic and wonderful service are consistently top-notch. I enjoy being a short cab ride from LKF (walkable on a nice night) and within a 10 min walk... More

Review collected in partnership with Hyatt Hotels

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Manila, Philippines
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

First time in this hotel last July 10-12 for an official business and arrival date happened to be my birthday too. Service is impeccable and all hotel staff encountered are very friendly and accommodating. I specifically would like to commend Wingo Cheung, Manager of the Grand Club and Scott of the Grand Club as well. Both made sure I &... More

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Johanna Greetings. Thank you for taking the time to share your feedback. Delighted to know that you had a satisfactory stay. Thank you for your compliments. We look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Brisbane, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is grand but the service provided by the staff helps to make the stay special. It is worth it to pay a little extra to stay on a club floor as you can enjoy the view of Victoria Harbour as you sip a complimentary cocktail or enjoy an extensive breakfast buffet. It is not often the grandeur of... More

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear TKTKFTP Greetings. Thank you for taking the time to share your feedback. We truly appreicate your compliments. Pleasure to learn that you have enjoyed the stay. We will relay your positive comments to the team, and Scott in particular. We look forward to wecloming you back and hope that you will have the chance to stay in one of... More

Top Contributor
59 reviews 59 reviews
10 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

No wonder internet mogul Kim Dotcom chose to stay here when he lived in Hong Kong. The views, location and service are great. Room very comfortable and the internet connection good and free. Good breakfast.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Chucky111 Greetings. Thank you for your compliments. We truly appreicate your support. Thank you for choosing to stay with us and look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Hong Kong, China
Contributor
14 reviews 14 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel over a year ago, but the experience was very strong. We had a club room and I must say it is well worth the money. The club area has fantastic food and wine, there is an open fireplace in the winter and the service is fab. The views from the Club rooms is great and... More

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gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Flash1979_12 Greetings. Thank you for taking the time to share your feedback though you stayed in October 2012. Really appreicate that. Thank you for your compliments. We hope that we will have the chance to have you as our guest again soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Sacramento, United States
1 review
5 of 5 stars Reviewed 1 week ago

It's a rare travel experience where every aspect of a stay is perfect. My experience at the Grand Hyatt in Hong Kong was just that: perfect! The room was spacious, clean, and full of amenities. The staff were super polite, efficient, and attentive. Even in-room food service was outstanding. I will definitely stay here for my next visit to Hong... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Mark S Greetings. Thank you for sharing your feedback with regards to your recent stay. We are pleased to learn that you have thoroughly enjoyed experience with us. It has been our pleasure to have you as our guest. Look forward to welcoming you back soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

Singapore, Singapore
Top Contributor
105 reviews 105 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

The Grand Hyatt Hong Kong is most probably the best Grand Hyatt I know in Asia. It actually feels like a class of its own, more like a Park Hyatt spec at a Grand Hyatt scale. This property is really Grand, starting from the lobby, to the pool, the gym and the rooms. Everything is big and high end. The... More

Was this review helpful? Yes 1
gladisyoung, Director of Marketing Communications at Grand Hyatt Hong Kong, responded to this review

Dear Fernlicht Greetings. Thank you for taking the time to share your recent stay experience with us. Delighted to learn that you had an enjoyable stay. Thank you again for choosing to stay with us.. Look forward to welcoming you back. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong More

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Additional Information about Grand Hyatt Hong Kong

Address: No.1 Harbour Road, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
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Also Known As:
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#12 Family Hotel in Hong Kong #12 Spa Hotel in Hong Kong #16 Business Hotel in Hong Kong #18 Romantic Hotel in Hong Kong #18 Luxury Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Grand Hyatt Hong Kong is located along the prime waterfront of Hong Kong Island commanding beautiful views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The 539-room hotel is home to nine restaurants and bars. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. ... more   less 
Number of rooms
539

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