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Conrad Hong Kong

#24 of 694 Hotels in Hong Kong
Certificate of Excellence
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No 88 Queensway, Pacific Place, Hong Kong, China
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Conrad Hong Kong
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1,922 Reviews from our TripAdvisor Community

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Traveler rating
    1,263
    502
    113
    34
    10
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294
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (381)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1922)
  • Mar-May only
    (530)
  • Jun-Aug only
    (472)
  • Sep-Nov only
    (463)
  • Dec-Feb only
    (457)
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Milton Keynes, United Kingdom
5 of 5 stars Reviewed yesterday NEW

I can't fault the Conrad. It's always my 1st choice in HK. The location is perfect for Central, Admiralty and Wan Chai. The service is great, rooms are spacious and comfortable and the hotel is very peaceful.

Review collected in partnership with Conrad Hotels & Resorts

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Cypress, Texas, United States
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Conrad is a very nice hotel in Hong Kong. We stayed over the Kowloon side last time, and this time we decided to stay in Hong Kong side, and tried the Conrad Hotel. The staff is very professional, friendly. The room is nice. The lounge has a wonderful view of the bay, however I think the appetizers served there are... More 

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Sydney, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Thought I got an online bargain when I booked a 5-star hotel in HK for average US$338/night (4 nights). I guess you get what you pay for... a room that is seriously overdue for renovation, how does the Hilton group allow such low quality on their flagship hotels? It was a bit smelly (when I came back to room each... More 

Was this review helpful? Yes 2
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Just needed to relax from the hustle and bustle of HK so stopped by the swimming pool at the Conrad in the middle of the city for some sun. Pros- good service, clean sauna and changing facilities. OK pool. Cons- There was a light sewage stench on the poolside where my lounge chair was. Maybe bc I was near the... More 

Was this review helpful? Yes 2
United Kingdom
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Staff are excellent. Location good - tho sometimes take time to get a cab, but the mtr line is downstairs. Breakfast was mega busy. Rooms very smart, but no aircon in the bathroom was noticeable. And you have to pay for wifi. Great pool - but arrive early. Good value for money, but need to raise its game a bit.

Was this review helpful? Yes 2
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "Mike S", Sincere thanks for sharing your experience with us. We are happy to hear that you are impressed by our impeccable service, strategic location and the newly renovated swimming pool. Your comments on our guestroom are highly appreciated, and we will discuss with concerned team to optimize our offerings. We hope to greet you soon at our hotel.... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Our recent stay in the Conrad Hong Kong was most enjoyable. The room in the executive floor was tastefully furnished and clean. The staff in the executive lounge was extremely friendly. We found the staff of the hotel very helpful.

Review collected in partnership with Conrad Hotels & Resorts

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ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "851dennisl", Thank you for your support to Conrad Hong Kong, it is our pleasure to have you with us. We are delighted to know that you have enjoyed a great stay in terms of our luxury guestroom and impeccable services. Your generous words will be shared with our team members at the Executive Lounge who contributed to your pleasant... More 

Singapore
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Service all round was superb. Really enjoyed the executive lounge with a good variety of snacks and drinks. The staff in the executive lounge were also excellent. The gym is indeed a little small as another reviewer has pointed out but it worked for me for a quick workout. Great hotel for business as it is convenient to most places... More 

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ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "rayt66", Heartfelt thanks for your contiunuous supports to Conrad Hong Kong! We are delighted to know that you have had a great time with us. We will share your pleasant experience with the team at the Executive Lounge who have contributed to your pleasant stay. We hope to see you again very soon at the hotel. Best regards, Thomas... More 

London, United Kingdom
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

My parents spent their 42nd wedding anniversary at the Conrad. Truly, this is one of the best hotels they have ever stayed in - the service was exceptional right from the booking, with personal time and efforts from Katie and the concierge team to help me organise a magical stay for them. The harbour view suite had gorgeous views and... More 

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ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "Tarun G", Heartfelt thanks for your kind compliment towards Conrad Hong Kong. Congratulations on your parents' 42nd wedding anniversary again! We are pleased to learn that they have enjoyed the celebration and had a memorable time with us. Your generous words on our impeccable services, luxury guestroom and superb dining offering will be shared with our team members, especially... More 

Singapore, Singapore
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here 1 night for business. While the check in/check out was good and room was of expected quality, it was the rest of the facilities that let it down in my opinion. The gym was dark and felt almost claustrophobic - little area for stretching/floor work and a tiny weights area. Ate in the ground floor restaurant for lunch... More 

Was this review helpful? Yes 2
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "Kiwimeerkat", Thank you for your support for Conrad Hotels and Resorts, it is our pleasure to have you at Conrad Hong Kong. We are delighted to learn you did enjoy the stay at our luxurious guestrooms and service. Your comments on our Health Club and Garden Café are highly appreciated, and we will discuss with concerned team to optimize... More 

BJ, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

the worst thing that i could experience was paying luxury hotel for a good rest while could NOT sleep at all for a whole night. window could not open, air-exchange completely no use(in fact i doubt if they have it at all) and cannot switch room as claimed to be "full". second day upon serious request i got a room,... More 

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 2
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "Qing Zhi W", Please accept our sincere apology for the unpleasant experience. To ensure security and privacy of guests, windows of hotels are firmly fixed and supported by a ventilation system that you can control in room temperature on your own. If you request assistance in air ventilation, you are more than welcomed to contact our Conrad Service Center... More 

Hotel Review Summarization

What travelers say

  • Pacific place(39)
  • Executive Lounge(30)
  • Very good(12)
  • Shopping mall(8)
  • Business trip(5)
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