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Conrad Hong Kong

5.0 of 5 No 88 Queensway, Pacific Place, Hong Kong, China
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Certificate of Excellence 2014
Conrad Hong Kong
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Conrad Hong Kong
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1,720 reviews from our community

Traveler rating
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    450
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
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Orlando
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Conrad several times over many years and once again (Jan 2015) the indisputable highlight of this hotel is The Staff, The Staff, The Staff......unhesitating at any moment to be of service, thoroughly competent, friendly, polite and professional. The telling difference here and many other hotels is in the staff's attitude towards tipping. They serve and... More 

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montana
Top Contributor
86 reviews 86 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We travelled over 1200km south to "exit" mainland China, so my visa clock to restart for my final 90 day stay on this trip from the USA. As before the staff is most excellent, helpful and welcoming. I used points from my diamond Hilton Honors account and enjoyed the suite and executive lounge. The popular buffet breakfast can be busy... More 

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Brisbane, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My stay at the Conrad was one of the best hotel experiences I have had. I do a lot of International travel and the service here was by far the best I've received anywhere. Johnny at the front desk couldn't do enough for us and nothing was to hard. He did not know how to say "no" to any request.... More 

Review collected in partnership with Conrad Hotels & Resorts

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I've stayed at most of the top 5 star hotels in or around Central HK. Stayed here this time as they had a good deal for families (Executive level) and was pleasantly surprised. The service was friendly and very good, the executive lounge excellent (service, food, drinks, views) and on par with much more expensive hotels in the area. The... More 

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ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Dillon, Thank you for your support to Conrad Hong Kong. We are delighted to learn that your family and you've a pleasant stay in terms of friendly services, convenient location and great offerings at executive lounge. Your comments on decorations is appreciated, and we are now undergoing few renovations to optimize our offerings. We look forward to welcoming you... More 

Brisbane, Australia
Top Contributor
52 reviews 52 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was the grandest and best I've ever been too. It was stunning and top class. It started with the service at the front desk, the staff were very friendly, polite and their English was great. Nothing was a problem. Then up to my room on the 44th floor- stunning. Beautiful view and room. The bathroom was beautiful and... More 

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ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Kase, Heartfelt thanks for your generous comments about Conrad Hong Kong. We are thrilled that we have contributed in a memorable experience for your pleasant stay. We sincerely look forward to welcoming you back soon to experience the "Smart Luxury" at its finest. Warm regards, Thomas Hoeborn, General Manager Conrad Hong Kong More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were very fortunate to be upgraded to a suite on the executive floor with harbour views as well as another room on same floor for our sons. The view was breathtaking, the service superb and the room luxurious. Being above Pacific Place and the trains in Central, the location is perfect. Would definitely recommend.

Review collected in partnership with Conrad Hotels & Resorts

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Bangkok, Thailand
1 review
5 of 5 stars Reviewed 4 days ago NEW

You can't beat the Conrad for solid luxury experience and perfect location in downtown Hong Kong. Right above Pacific Place and a short walk either to Wanchai or Central shops, offices and restaurants. Staff and facilities are five star as to be expected. If using the Exec lounge get in early as it fills up quickly. The Hotel is on... More 

Review collected in partnership with Conrad Hotels & Resorts

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ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Greg, Thank you sharing your experience with us. We are delighted to know that you have enjoyed the perfectly located and beautiful property as well as the attentive services. We look forward to welcoming you again in the near future. Warm regards, Thomas Hoeborn, General Manager Conrad Hong Kong More 

Christchurch, New Zealand
Top Contributor
82 reviews 82 reviews
52 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed in this hotel in december for business and used my Hilton rewards . Was upgraded to an executive room , though unfortunately could not make use of the lounge etc because of my late arrival time. Location is excellent, thought the hotel in itself is getting a little dated. The room was generous in it's size, with my room... More 

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ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear valued guest, (3 star) Thank you for staying with us. We are happy to learn that you had a pleasant experience with us last December, especially with the view of the guestroom. I appreciate your review as it provides valuable feedback that we need to re-evaluate guest needs and make the necessary adjustments to our offerings. My team is... More 

Senior Contributor
32 reviews 32 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had to attend various meetings in Pacific Place and Conrad is perfectly placed. Services were great but the walk to MTR through PP shopping centre is a good 10 minutes depends on your walking speed. Was presented with traditional welcome Chinese tea with a Conrad bear.

Was this review helpful? Yes
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Brandon, Thank you for sharing your experience with us. We are happy to learn that you have had a pleasant stay with ideal location and attentive service. Once again, thank you for your business and we wish to welcome you again to taste the smart luxury at its finest. Warm regards, Thomas Hoeborn, General Manager Conrad Hong Kong More 

DC
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Let's start with the good. Premium location and service with a smile. We didn't eat at the hotel so couldn't comment on the food or restaurants Now the bad. Room decoration was outdated and quite unappealing - especially if you compare it to other Conrads and also considering it's a Category 9 Hilton property (highest is 10). The pics of... More 

Was this review helpful? Yes
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear valued guest, (3 star) Thank you for sharing your experience with us and please accept our apology for the unpleasant experience. Our swimming pool is currently undergoing a renovation to optimize our facilities for guest ultimate relaxation. Your comments on our décor is highly appreciated, and we will definitely look for ways to ameliorate. Thanks you for staying with... More 

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Hotel Summarization (Beta)

What travelers say

  • Pacific place(49)
  • Executive Lounge(34)
  • Very good(13)
  • Shopping mall(10)
  • Business trip(6)

Additional Information about Conrad Hong Kong

Address: No 88 Queensway, Pacific Place, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Admiralty
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Conrad Hong Kong 5*
Number of rooms: 512
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Also Known As:
Conrad Hong Kong Hotel Hong Kong
Hong Kong Conrad
Hotel Style:
#15 Family Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
#19 Business Hotel in Hong Kong
#19 Luxury Hotel in Hong Kong

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