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InterContinental Hong Kong

#13 of 695 Hotels in Hong Kong
Certificate of Excellence
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No.18 Salisbury Road, Tsim Sha Tsui, Hong Kong, China
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1 room 1 guest
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InterContinental Hong Kong
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2,523 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (630)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
  • All months
    (2523)
  • Mar-May only
    (691)
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    (592)
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    (568)
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Beijing, China
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed today NEW

stayed two nights at intercontinental HONG KONG. upgraded to garden view room. Room is comfortable. service is very nice. all staff are well tranined and very nice. location is superber, very close to harbor city which is huge shopping complex

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Chelsea, Canada
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was an amazing location and made the stay supremely enjoyable. I could not believe the view of the waterfront from our bedroom. We felt as though we were part of the night life. We also had breakfast and an early dinner one night. Both were excellent. I would certainly go back.

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London
2 reviews
5 of 5 stars Reviewed yesterday NEW

We had an amazing few days at the Intercontinental in Hong Kong with our two year old daughter. We were greeted by very friendly check in staff and a bottle of champagne in our room upon arrival. Room was great with absolutely stunning views over the harbour. The staff was extremely friendly, patient and helpful and tried to accommodate our... More 

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Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed only one night there Pro + Superb hotel view by the river + Great facility + A great restaurant nearby Con - Too crowed during the day at the lobby area I would come back again even if it is expensive but worth it.

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Seoul, South Korea
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

As a frequent traveler, I've always had a good time at many other Intercontinental hotels around the world. Yet, at this hotel, even as the IHG Platinum Elite member, I arrived at the hotel just to go through a nightmare of huge wait time and hassles at the front desk. I arrived at this property at around 3:10 pm yet... More 

Was this review helpful? Yes
InterConHongKong, Manager at InterContinental Hong Kong, responded to this review

Dear KHLEE88, Thank you your feedback regarding your recent stay with us. We are very sorry to learn that the experience fell short from your expectation. We regret that the attitude of our team member might have caused some discomfort or misunderstanding during the check-in. Please be assured that we treat all guests with our utmost respect. In addition, we... More 

NYC
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I cannot say enough WONDERFUL things about this hotel. First, the property itself is just gorgeous. But, most importantly, the PEOPLE make this hotel truly stellar. My husband and I traveled to Hong Kong in May, 2015 for his birthday. HK is one of his dream locations. From the moment that we checked in, the staff did everything they could... More 

Was this review helpful? Yes 2
InterConHongKong, Manager at InterContinental Hong Kong, responded to this review

Dear DJtravels, Many thanks for sharing your amazing journey on TripAdvisor. We are delighted to be part of your husband's memorable birthday celebration! It is our pleasure to learn that you enjoyed so many aspects of your stay with us. Lounge Lounge does have a great atmosphere with the live band and spectacular Victoria Harbour as the backdrop. For your... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We really enjoyed the hotel and every experience we enjoyed in it. A relaxing drink at sunset with the best views in Hong Kong at the lobby bar, an incredible Japanese dinner at Nobu and a fantastic breakfast are more than enough reasons for me to come back as soon as I am back in Hong Kong.

Was this review helpful? Yes 1
InterConHongKong, Manager at InterContinental Hong Kong, responded to this review

Dear Paco B, Many thanks for sharing your excellent experience on TripAdvisor! Our hotel is home to many of Hong Kong’s most celebrated restaurants. So glad you enjoyed Lobby Lounge, Nobu, and Harbourside. We look forward to welcoming you back for more outstanding experiences! Please feel free to contact me, when planning your next trip to Hong Kong. Warmest regards,... More 

Los Angeles, California
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is my hotel of choice when in HK on business. The service is excellent and the views of the harbor are remarkable. The rooms and amenities cannot be beat. Arriving here is knowing that you can truly relax as the superb staff caters to your every need.

Was this review helpful? Yes 1
InterConHongKong, Manager at InterContinental Hong Kong, responded to this review

Dear WildernessT, Many thanks for sharing your superb experience on TripAdvisor! It is our honor to be your hotel of choice when doing business in Hong Kong. It is our aim to create a warm and hospitable environment for all our guests. So glad our team was able to create a truly relaxing environment for you. Please do not hesitate... More 

Hougang
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

Hotel Is Located Along The Bay area . Walking distance to star Ferry and MTR. Check in Timing is longer than expected. There is no separate check in area even for Plat member of ICH which most of the other Intercon have. High Tea was great but was kind of stuffy due to the over crowd and weather. Room Rate... More 

Was this review helpful? Yes
InterConHongKong, Manager at InterContinental Hong Kong, responded to this review

Dear Hanzai, Many thanks for sharing your feedback with us on TripAdvisor. We apologise that your check in experience was less than your expectations and that you found Lobby Lounge to be stuffy. We have shared your comments with the respective departments for review and improvement. Thank you for letting us know how we could make your next stay with... More 

Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff are all very friendly and helpful. I have never experience such cheerful and helpful services from any hotels i had stayed. The service is amazing! Not to mention the room is comfortable and clean. Excellent view at the lounge.

Was this review helpful? Yes 1
InterConHongKong, Manager at InterContinental Hong Kong, responded to this review

Dear Jacqueline A, Many thanks for your excellent review! It is a pleasure to hear that you found our staff to be friendly and helpful. Your compliments have been shared with our team and they are all delighted to be the highlight of your stay. We look forward to welcoming you back in the near future. Please feel free to... More 

Hotel Review Summarization

What travelers say

  • Very good(12)
  • Star ferry(10)
  • Lobby lounge(6)
  • Breakfast buffet(5)
  • Harbor view room(4)
  • Lobby bar(4)
  • Nathan road(4)
  • Pool area(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,482 photos of this hotel

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Bathroom (115)
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Hotel & grounds (239)
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Family/play areas (8)
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Pool/beach area (88)
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Business center/function rooms (9)
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Other (488)

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Amenities (38)
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Deluxe Suite (77)
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Executive Suite (43)
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Junior Suite (43)
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Pool (18)
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Restaurants and Bars (55)
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Superior Harbourview Room (52)
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The Hotel (21)

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Dining (77)
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Hotel & grounds (85)
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Room/suite (157)
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Pool/beach area (6)
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Business center/function rooms (37)
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View from room (1)
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Other (101)
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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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