We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Park Lane Hong Kong, a Pullman Hotel

5.0 of 5 No.310 Gloucester Road, Causeway Bay, Hong Kong, China (Formerly The Park Lane Hong Kong)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
The Park Lane Hong Kong, a Pullman Hotel
Professional photos View all
Browse nearby
The Park Lane Hong Kong, a Pullman Hotel
Write a Review

779 reviews from our community

Traveler rating
    264
    355
    121
    23
    16
See reviews for
154
175
41
234
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (779)
  • Mar-May only
    (165)
  • Jun-Aug only
    (186)
  • Sep-Nov only
    (217)
  • Dec-Feb only
    (211)
All months
Haverhill, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars NEW

Trailfinders booked a Superior Park and Harbour View room for us. The reception we received on arrival was very personal and comfortable with a seat and complimentary drink through check-in and familiarisation. After a 13 hour flight and 1 hour transfer this was welcome. Throughout our stay the service was perfect, friendly and unobtrusive, nothing was too much trouble. Tourist... More 

Was this review helpful? Yes 1
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Dear Guest, We appreciate that you took the time to share your thoughts with the tripadvisor.com community and are very happy to learn that you found our location to be convenient. We are also pleased to know that you enjoyed your stay especially the room as well as the service provided by our staffs. Many thanks for your feedback about... More 

Chongqing
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Location of this hotel is good which is just walk to several shopping mall and restraunt. Although the hotel showed everywhere it was newly open on January, it didn't look like the same. Although this hotel is a Pullman, the hardware is a little bit far from Pullman. I booked Executive floor but smoking room located only at lower floor.... More 

Was this review helpful? Yes
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

We were delighted to learn that you liked our location and found it convenient for dining and shopping. For your information, our hotel will be under a major renovation this summer, and we will be able to welcome you back with a brand new lobby of a new concept by this fall. Please accept my sincere apology for the confusion... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there for 2 nights during an event. The location was right on the hotspot, everything was within walking distance. Time Square shopping mall, Apple Store, Causeway bay MRT station, Restaurants, Sogo dept store, etc. The room was clean and adequately spacious, although there were only curtained glasses wall separating the the bathroom and the beds inside the room... More 

Was this review helpful? Yes
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Dear Guest, We appreciate that you took the time to share your thoughts with the tripadvisor.com community and are very happy to learn that you found our location to be convenient. We are also pleased to know that you enjoyed your stay especially the room as well as our staffs. Many thanks for your feedback about your recent stay at... More 

Kent, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is situated in the best location possible, causeway bay, time square. Food, rooms,staff are the best. Stayed in a club room which included breakfast in the club or cafe 1 ( more choices there ) the place stay on HKG Island

Was this review helpful? Yes
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

We are very glad that you liked our location and enjoyed our services in our Executive Lounge. Thanks for your kind words regarding our staff, rest assured your comments will be shared with the team. Hope to welcome you again soon. Calvin Wong Hotel Manager More 

Market Bosworth, United Kingdom
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed here for four nights en route to New Zealand. We used the Airport Express train and hotel shuttle bus to get to the hotel and everything was joined up very smoothly. We got a very good deal through Trailfinders where we obtained a free room upgrade as we booked more than 60 days in advance... More 

Was this review helpful? Yes 1
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

We hope you have a wonderful time with your wife in Hong Kong. Glad to know that you enjoyed the services in our executive lounge and that you liked your room. We are also very pleased to know that you found our location to be convenient for transport and sight seeing. We look forward to welcoming you again should you... More 

Tyne and Wear, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed there with my wife, as we stayed in Hong Kong for 3 nights on our way to New Zealand. We had a great stay, lovely breakfast choice, followed by a walk each morning in Victoria park, before spending the rest of the day sight seeing. The view of Victoria park from the 20th floor was impressive and a pleasure... More 

Was this review helpful? Yes
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

We hope you had a great time in Hong Kong with your wife! We are glad to hear that you liked our breakfast and that you enjoyed our surroundings such as the Victoria Park. We are also very happy to hear that you found our view to be impressive. We hope to welcome you again in the not too distant... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for 3 nights recently. First, the hotel is serviced by the free shuttle from the Airport Express. This means that from the HKIA, getting to the hotel is a breeze. Just take the Airport Express train to HK station and ride the H2 bus; Park Lane is the 4th stop. Upon arrival at around... More 

Was this review helpful? Yes
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for choosing The Park Lane Hong Kong, a Pullman Hotel. We are glad to know that you liked your room. We are also glad that you found our location to be convenient for shopping and dining. Your comments regarding our lobby and the bathrooms have been duly noted and will be reviewed in future planning. For your information,... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here 2 separate times in February 2015. My group picked this place due to its good location and being able to accommodate my party of 4 with 1 queen, 1 twin, and 1 sofa bed in 1 room. Room was clean and spacious, but the lobby and bathroom were definitely unimpressive. The first time I was here, the bathtub... More 

Was this review helpful? Yes 1
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

We were delighted to learn that you liked our location and our family room. Please accept my sincere apology in regards to the bathtub drain, the concerned department head has been briefed to remind all the staff to be more careful. For your information, our lifts are being modernised at the moment so one of the six lifts is out... More 

Johannesburg, South Africa
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived after a 12 hr flight from Johannesburg and immediately greeted and offered coffee etc. although checkin was officially 1400 hrs, the room was available around 1030 . My wife celebrated her birthday the following day and was greeted with a personal note from the GM, a pack of macouns and some vouchers for the restaurant - all unsolicited!!! Location... More 

Was this review helpful? Yes 3
PLHK, Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Dear Guest, Many thanks for your feedback about your recent stay at The Park Lane Hong Kong, a Pullman Hotel. We appreciate that you took the time to share your thoughts with the tripadvisor.com community. We are very happy to learn that you found our location to be convenient. We are also very pleased to know that you enjoyed your... More 

Cheshire, UK
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on our honeymoon on the way back to the uk from Australia. Some of the hotel is dated, but they seem to be going through a refurbishment. Our room was was ok, had a comedy glass wall into the bathroom which was a little strange! Good view across Victoria Park. Great location, 2 mins from the MTR so... More 

Was this review helpful? Yes 1
PLHK, Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Dear Guest, We appreciate that you took the time to share your thoughts with the tripadvisor.com community and are very happy to learn that you found our location to be convenient. We are also pleased to know that you enjoyed your stay particularly the view from your room and the gym facilities. Many thanks for your positive feedback about your... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Park Lane Hong Kong, a Pullman Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Park Lane Hong Kong, a Pullman Hotel

Address: No.310 Gloucester Road, Causeway Bay, Hong Kong, China (Formerly The Park Lane Hong Kong)
Location: China > Hong Kong Region > Hong Kong > Wan Chai / Causeway Bay , Causeway Bay
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Park Lane Hong Kong, a Pullman Hotel 5*
Number of rooms: 833
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Cheap Tickets, HotelTravel.com, Ctrip TA, Agoda, ACCOR, Odigeo, TripOnline SA and Tingo so you can book your The Park Lane Hong Kong, a Pullman Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Lane Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel
Hotel Style:
#20 Spa Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#61 Business Hotel in Hong Kong
#61 Luxury Hotel in Hong Kong
#63 Family Hotel in Hong Kong

334 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (271)
Viewed
Hotel & grounds (33)
Viewed
Room/suite (79)
Viewed
Dining (10)
Viewed
View from room (34)
Viewed
Bathroom (14)
Viewed
Pool/beach area (2)
Viewed
0:48
Videos (1)
Viewed
Other (98)

Management photos: Courtesy of the property manager

Viewed
All management photos (63)
Viewed
Room/suite (17)
Viewed
View from room (2)
Viewed
Hotel & grounds (10)
Viewed
Business center/function rooms (6)
Viewed
Dining (8)
Viewed
Other (20)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Wan Chai / Causeway Bay

Neighborhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centers of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighborhood