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The Park Lane Hong Kong, a Pullman Hotel

4.0 of 5 No.310 Gloucester Road, Causeway Bay, Hong Kong, China (Formerly The Park Lane Hong Kong)
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Certificate of Excellence 2014
The Park Lane Hong Kong, a Pullman Hotel
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The Park Lane Hong Kong, a Pullman Hotel
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729 reviews from our community

Traveler rating
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    336
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (729)
  • Mar-May only
    (163)
  • Jun-Aug only
    (186)
  • Sep-Nov only
    (217)
  • Dec-Feb only
    (163)
All months
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Rooms are amazing. Beds super comfortable, I always get the best night sleep when I come here. Room service is great! Nasi goreng really really nice! It's centrally located, great shops around, fast food joints and a 24 hour super market right next door. Staff are really friendly, I would recommend this hotel to anyone visiting Hong Kong :)

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manila
Top Contributor
52 reviews 52 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This is my nth time to stay at park lane. This time around I am and still very disappointed. This is my first night and I can't help but write a review ASAP. The check in was supposed to be at 2pm. We arrived past 2pm and the queue was very long. There were just three check in counters which... More 

Was this review helpful? Yes 2
Brisbane, Australia
Top Contributor
137 reviews 137 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I do not usually frequent 5 star hotels, and the Park Lane is about as close as I am likely to get to one. From the moment we walked in, the service was outstanding. The room was large, the bedding very comfortable, and we could not fault anything. The breakfast room was even outside our door! Magnificent view of the... More 

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Held an meeting event early this year in Apr 2014, Excellent service staff and clean rooms, location was good with 24 hrs supermarket just next to the hotel. There was only a bit hiccup on the WIFI in the meeting room, everything else was perfectly arranged including the dinner at the viewing deck was fantastic. Special thanks to Ms. Jenny... More 

Was this review helpful? Yes 1
PLHK, Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Dear Guest, Many thanks for your feedback about your recent stay at The Park Lane Hong Kong. We appreciate that you took the time to share your thoughts with the tripadvisor.com community. Thank you for your continuous support. We are very happy to learn that you found our hotel to be conveniently located and that you liked your room and... More 

Province of Seville, Spain
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent 10 nights in The Park Lane, floor 22 over the Nov, early Dec period. The exec floor is very good, service efficient and unobtrusive, the Club Room offers, respite, meeting areas, and staff who are and attentive. The room also provides a place where you can meet other quests in a social atmosphere. My wife... More 

Was this review helpful? Yes
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Dear Guest, Many thanks for your feedback about your recent stay at The Park Lane Hong Kong. We appreciate that you took the time to share your thoughts with the tripadvisor.com community. Thank you very much for your continuous support. We are very happy to learn that you found our location to be convenient, and that you enjoyed our executive... More 

Hong Kong, China
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is aging with customer service that is lacking. The Good: * Located in close proximity to the Causeway Bay metro station (5 min walk) * One of the cheaper corporate rate hotels alternatives in Hong Kong * Concierge team is one of the more helpful teams in the hotel The Bad: * One of the older, aging hotel... More 

Was this review helpful? Yes
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Dear Guest, Many thanks for your feedback about your recent stay at The Park Lane Hong Kong. We appreciate that you took the time to share your thoughts with the tripadvisor.com community. We are very happy to learn that you found our location to be convenient, and that you found our concierge helpful. Regarding the issue with the lift, please... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Truly, a 5 star hotel. My sister and I stayed almost 3 weeks in Feb and 6 days in Dec. Needless to say, we've enjoyed our stay tremendously both times. The services of professionalism and friendliness shown at the Club Lounge with Sandy and her team made you feel so welcome from the time you checked in to the time... More 

Was this review helpful? Yes
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Dear Guest, Many thanks for your feedback about your recent stay at The Park Lane Hong Kong. We appreciate that you took the time to share your thoughts with the tripadvisor.com community. Thank you very much for your continuous support. We are very happy to learn that you found our location to be convenient, and that you enjoyed our executive... More 

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A very crowded area with lots of shopping & food. Causeway bay MTR nearby. Bathrobe, slippers, kettle, bottled water provided. Many TV channels. Had a room on 18th floor with nice view of Kowloon, and the old buildings included. Bathroom had full length glass window looking into room itself, plus curtains for privacy.

Was this review helpful? Yes
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Dear Guest, Many thanks for your feedback about your recent stay at The Park Lane Hong Kong. We appreciate that you took the time to share your thoughts with the tripadvisor.com community. We are very happy to learn that you found our location to be convenient. We are also very pleased to know that you enjoyed the Victoria Park and... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed there for 5 nights in a family room that has 2 double beds. The double beds is big enough for me and my 4 and 7 yrs old kid! It is a newly renovated room and is v spacious to accommodate 2 double beds and 8 fluffy pillows, 1 table and my 2 big lug opened up! The... More 

Was this review helpful? Yes
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Dear Guest, Many thanks for your feedback about your recent stay at The Park Lane Hong Kong. We appreciate that you took the time to share your thoughts with the tripadvisor.com community. We are very happy to learn that you enjoyed liked our family room. We are also very pleased to know that you found our location to be convenient.... More 

Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There were 4 of us (2A 2C) and we stayed for 4 nights in December 2014. We had done an upgrade to the club floor which came with 2 much bigger beds and access to the club floor for breakfast and afternoon tea. We especially liked the location because it is <5 min walk to the 'E' exit of the... More 

Was this review helpful? Yes
PLHK, Hotel Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Dear Guest, Many thanks for your feedback about your recent stay at The Park Lane Hong Kong. We appreciate that you took the time to share your thoughts with the tripadvisor.com community. Thank you very much for your continuous support. We are very happy to learn that you found our location to be convenient, and that you enjoyed our executive... More 

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Additional Information about The Park Lane Hong Kong, a Pullman Hotel

Address: No.310 Gloucester Road, Causeway Bay, Hong Kong, China (Formerly The Park Lane Hong Kong)
Location: China > Hong Kong Region > Hong Kong > Causeway Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Park Lane Hong Kong, a Pullman Hotel 4*
Number of rooms: 833
Reservation Options:
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Also Known As:
Park Lane Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel
Hotel Style:
#20 Spa Hotel in Hong Kong
#50 Romantic Hotel in Hong Kong
#59 Luxury Hotel in Hong Kong
#66 Business Hotel in Hong Kong
#70 Family Hotel in Hong Kong

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