This a very busy hotel. The rooms are large and spacious. Internet is chargeable which is unusual for a hotel of this quality. The staff in reception were overwhelmed with all the guests and not able to respond to all the customers. They recommend you use the bus to get to town but its a 40 minute pleasant walk along... More

I must say this is the best hotel (Kowloon Hotel) i ever stay in HK, not saying that the room is small , but cosy and comfortable. Shopping is just opposite with shops at the basement of of the hotel. MTR is accessible via the underpass and food outlet are also stone away. Really missed the room even when i... More

Stayed here between Christmas and New Year 2012. Stayed in a corner suite with floor to ceiling windows overlooking the Harbour. Lots of nice toilettries and a very comfy bed. Door staff and reception staff very welcoming. Prompt service. Club lounge staff superb. Great choice of food. Only down side with the club lounge was that two of the nights... More

I stayed here with family of 4 for 4 days in May 2013. I took the courtyard facing room as I did not expect to spend much time at the hotel itself - which was good. The rooms/beds were good size, service was also good and the staff at the lobby desks were quite helpful with directions and tips for... More

I stayed for 5 days the staff are just wonderful even though the Hotel is out of Kowloon the service bus was very convenient I was in a Club room everything was provided the food and service was excellent

My friend and I stayed her in February 2013. Always leary about pictures because you sometimes find out they were taken years ago. We were thrilled with our room overlooking the harbor. Everyone we talked to was very nice. Gave good directions. We took the shuttle several times. Very very pleased with our visit. No complaints!

Great hotel, lovely views, clean spacious rooms (we had harbour view 9th floor). Lovely touch that they delivered a cake and bottle of wine, completely unexpectedly on my Partners birthday. Wonderful breakfasts (they clear away promptly but do give you 15 minute warning that they are about to do so..!). Arranged a late checkout. Staff very friendly and efficient. Free... More

We had the most amazing stay at the fantastic 5 star hotel. We were part of 3 rooms and on arrival 1 was ill, Queenie the Guest Services Manager overheard that I was not well and organised for us to have an early room. From then on the customer service was imbecable. They always remembered our names and room numbers.... More

I took my niece to Hong Kong for her 40th birthday and wanted an hotel on the waterfront and was stylish. The Harbour Grand filled that brief and even more. I booked a Harbour Club room with a view over the harbour and what a great choice that was. We were in a beautiful room on the 18th floor. It... More