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Regal Oriental Hotel

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No.30-38 Sa Po Road, Kowloon, Hong Kong, China
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Regal Oriental Hotel
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Regal Oriental Hotel
Regal Oriental Hotel
Regal Oriental Hotel
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167 reviews from our community

Traveler rating
    46
    65
    34
    12
    10
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47
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43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (39)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (61)
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Kuala Lumpur, Malaysia
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

Take room at 2nd floor. Fully equip bathroom for wheel chair dependent guest. No power outlet nearby the coffee making facilities for boiling water. Need to bring the water kettle to the floor to boil water. Concierge support was good. The staff that handle shuttle bus was great. Just the reception staff need total revamp. Great place to get Thai's... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear tan652015, Thanks for your feedback after recent stay. We appreciate that you enjoyed service performance in particular concierge team and explored dining experiences in “Thai Town”. I am sorry to hear that the room you stayed was not your preference this time and I would like to recommend you to stay at our renowned Executive Club room in the... More 

TA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Friendly staff, although not at all time professional, however trying. English can be a challenge sometimes. Room at the executive floor is comfortable and you have all you need. Good food, rich breakfast buffet. Location is a bit far from the center, but the neighborhood around is authentic and provides a lot of local restaurants, authentic but not fancy.

Was this review helpful? Yes 2
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear MiGiAtDo, Thanks for sharing your experiences in Tripadvisor. Trusted that you become a fans of our Executive Club Room! I appreciate that you experienced friendliness from our associates too. Please come back again to experience how we improve continuously. With best regards, Christoph Szymanski General Manager More 

Hong Kong, China
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

I am much appreciated for the service of Miss Tracy Lau in helping to complete the booking during minor technical problem in reservation. Overall experience during my study is good. I have stayed in different rooms in this trip & some floors really need to renovated. Thomas Li

Was this review helpful? Yes 1
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear Thomaskfli, We take great pleasure to your welcome back! Thanks for your terrific review and Tracy was thrilled to hear that you still remembered her. Looking forward to hearing from you and planning your next stay. With best regards, Christoph Szymanski General Manager More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

This is my second time for business trip. Room services, Front Desk at Airport and concierge services are very very nice. Appreciate for overall services. Check-in time and Check-out time process a bit slow. Shuttle bus is not free at this time. Need the hotel update the bus number that pass through the hotel. I've seen more than 20 Bus... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear Robot4cam, WELCOME BACK! I am extremely pleased to read that you were satisfied with your choice of hotel for your Hong Kong stay. Our entire team would like to send their best regards to you. That’s right! Many buses just depart nearby our property and thanks for sharing your recommendations on enriching tourist information in the website and guidebook.... More 

1 review
2 of 5 stars Reviewed 4 days ago NEW

Location of Hotel is Okay, Even though it is far from MTR, You can easily get Bus to MTR or other locations. Plenty of eating joints nearby. The hotel staff specially the one cleaning the room and the ones in Cafe Neo are pretty rude. They do not understand English and does not care if you ask for something.

Review collected in partnership with this hotel

Was this review helpful? Yes
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear Rohit M, Thanks for taking time to post a review. Pleased that you took advantages of our neighborhood. I sincerely apologize to you if there was any misinterpretation. However, it seems that it was not our usual hospitality and I have briefed with Housekeeping and Culinary teams for improvement. We hope this substantial experience will not be tarnished your... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 6 nights at the Regal Oriental Hotel this spring. Love this hotel, good location and people. Jason from the front desk is very helpful, very well taking care of customers. He is profession and has good work ethic. The hotel room is spacious, clean with free and reliable wi-fi. Hotel location is convenient, easy to commute by bus... More 

Was this review helpful? Yes 2
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear daisy s, What a glowing review! We are particularly delighted that you love to stay with us. Jason was humbled by your kind words and can’t wait for saying hello to you again! Thanks for your terrific comments and we look forward to all your future visits. With best regards, Christoph Szymanski General Manager More 

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

stayed here last week for 3 nights, we were a large group travelling to Hong Kong and needed something that suited everyone's budget. Was happy to find out that the package included breakfast, wifi and airport transfer. After paying for our accommodation in full, I found out that the airport transfers work on scheduled times and first in first serve... More 

Was this review helpful? Yes 2
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear Jette81, Thanks for reviewing Regal Oriental Hotel. I am delighted to hear that you were impressed by our greetings moment and rooms and breakfast met your expectations. I sincerely apologize for the negative experiences surrounding your dinner and I am sad if over-valued the positive scores! Please rest assured that we are constantly learning from our guests and drive... More 

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

location is good and convenient but probably not for first time HK visitors who might want to stay around tourist area like Tsimshatsui, Mong Kok etc. But overall value is worth against what have to pay

Review collected in partnership with this hotel

Was this review helpful? Yes
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear Peter L, This is superb to read! Thanks for posting your comments on the web. We are happy to hear that you found our room spacious and we made your trip a money worth. Please do keep in touch and let me know when you need any help with a room in Hong Kong. With best regards, Christoph Szymanski... More 

Senior Contributor
34 reviews 34 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 6 nights over Easter. We were on the executive floor and had a lovely room with complimentary wine and fruit on arrival. Loved the heated mirror that prevents it from steaming up! Free wi-fi in the room and lovely and quiet at night. We were here on business and had transport to wherever we needed to... More 

Was this review helpful? Yes 2
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear MissBarbet, Superb! We are incredibly happy to know that everything from our rooms and service to our location was highly appreciated. Thanks for your terrific comments and recommendation to global travellers. This visit stands for many visits to come! I am sure you don’t get a chance to do everything on your list. See you again soon. With best... More 

Peterborough, United Kingdom
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Having stayed at a Regal hotel in Shanghai I was looking forward to my stay in Hong Kong, however the quality and general appearance was not in the same league. Room was really tired and whilst on the surface it looked clean, it was quite grubby where the vacuum cleaner didn't reach. Breakfast was convenient but low key. Location is... More 

Was this review helpful? Yes 3
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear Paul U, Thanks for choosing Regal Oriental Hotel and for your feedback. Kowloon Walled City Park is really a great place for relaxation! However, I am sorry to hear that the experience was not up to your expectation this time. Our team is ready to assist you to discover Kowloon City more. We hope you will come back and... More 

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