We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Regal Riverside Hotel

4.0 of 5
Hotel website
34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
Offers & Announcements
Super Saver, free Wifi
Regal Riverside Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Ranked #168 of 691 Hotels in Hong Kong
A recent review
5 of 5 stars reviewed 2 days ago
Sergey G
Write a Review

853 reviews from our community

Traveler rating
    169
    376
    196
    68
    44
See reviews for
213
155
79
138
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (853)
  • Mar-May only
    (231)
  • Jun-Aug only
    (182)
  • Sep-Nov only
    (201)
  • Dec-Feb only
    (239)
All months
Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A bit far locating from mtr station. We stayed in executive room with lounge access. Check in was on 15th floor. Nice big and clean room with everything you need. Very comfortable bed and pillows. My favourite sofa next to window perfect for evening tea and reading books. Breakfast snacks during the day and evening cocktails was fine. Late check... More 

Was this review helpful? Yes
Scunthorpe England
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is part of a group in Hong Kong. We walked to the Regal Airport Hotel once we had cleared the airport itself. From there we took a shuttle bus to Sha Tin and the Regal Riverside - very easy to do as there is a desk as you leave customs and they give you a map to follow.... More 

Review collected in partnership with RegalHotel.com

Was this review helpful? Yes
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear avrilb2: Thank you very much for choosing Regal Riverside Hotel and sharing your constructive comments on Trip Advisor. We are most delighted to learn that you had a pleasant stay with us and the services at our Executive Club Lounge are to your utmost satisfaction. We have 10 restaurants and bars offering great choices of various cuisines, we really... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel many times. I love the location. The hotel is a bit old and the embellishment can't hide the ageing, especially the plumbing. Occasionally, some odd smells come out after flushing the toilet. However, the big room make up for it. If you are arriving early, don't expect that you can have early check-in as the... More 

Review collected in partnership with RegalHotel.com

Was this review helpful? Yes
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear SYDstephenh: Thank you for your great support to Regal Riverside Hotel and your valuable comments are taken to hearts. We have continuously carried out pipework maintenance in order to ensure our guests are well accommodated with comfortable environment. We do apologize for any inconvenience may have caused, and we look forward to welcoming you again at Regal Riverside Hotel.... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in Club Floor with all the amenities, afternoon tea, cocktail time. Food is not out standing but reasonable as i pay. Staff are friendly and updated with a river view. Just did not use the swimming pool

Was this review helpful? Yes 1
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Phoebe L: Thank you very much for staying at Regal Riverside Hotel during your recent visit to Hong Kong. We are pleased to learn that you were happy with our Club Floor privileges and we shall review our food items to cater different guest needs. Thank you for your compliments on our staff, we will certainly continue in our... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here a few times and found it ideal location in HK, only half and hour journey into hk Central and transport was very inexpensive. The hotel staff were helpful & friendly. Rooms were clean and large. Wifi was advertised as free but found had to pay for anymore than a couple of hours service once checked in.

Was this review helpful? Yes 2
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Wayne B: Thank you for your continuous support to Regal Riverside Hotel and sharing your constructive comments on Trip Advisor. We are delighted to learn that you had another pleasant stay with us and found our staff helpful and friendly. Other than providing free WiFi in the lobby, desk top computers and free internet access is also available at... More 

Amsterdam, Niederlande
Top Contributor
51 reviews 51 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed just for one night in this hotel and honestly I did underestimate how far outside this hotel is. Because of Chinese New Year all the regular hotels I use were booked or waaaay to expansive. It was already a bit of a struggle to get there, the taxi driver had to ask around a bit but found it... More 

Was this review helpful? Yes 1
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear FMA1977: Thank you for writing a review on Trip Advisor. We are pleased to learn that you were happy with the room assignment and enjoyed the river view. Although our hotel is not located in the city, there are many sightseeing attractions in the district and we are just few minutes walk away from a mega shopping mall which... More 

Kolkata (Calcutta), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night. Rooms were very neat and clean and well designed. We got upgraded which was very nice. Lot of eating options at the restaurant and a bar that is open till late which is great. A little confusing layout, got lost when trying to find the breakfast area. A little away from the heart of the... More 

Was this review helpful? Yes
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear CoolTraveller88: Thank you for choosing Regal Riverside Hotel and letting us know that you had a pleasant and enjoyable stay with us. Most of our guests not only enjoying the peaceful and green environment but also appreciate our dining facilities, we really hope that other than the breakfast outlet, you did have the opportunity to give a try to... More 

Shrewsbury, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms are small and clean - but the bathroom had a water drip from a pipe that kept the floor wet - it was a wet room so not an issue. The air conditioning was set at 17 degrees and I could not override the setting so the room was a little bit on the cool side. Breakfast was good,... More 

Was this review helpful? Yes
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear spoons110: Thank you for sharing your valuable comments on the Trip Advisor. We are pleased to learn that in general your stay with us was a pleasant one and your good comment on our associates is greatly appreciated. Please accept our apologies for the pipe leakage issue, we will certainly pay extra attention on the daily room inspection and... More 

Seoul, South Korea
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

A reservation was made well in advance, but by the time we got there.. it was late. By the time we got up to the room, we opened the front door to only be greeted with a stench of lingering cigar smoke, We told the bell boy to wait, while we demanded a room change, but he told us to... More 

Was this review helpful? Yes 1
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Mo A: Thank you very much for sharing with us your unpleasant experience that you have encountered during your recent stay with us. Please accept our sincere apologies for what you have encountered. We fully appreciate the frustration on the room assignment on arrival. Although this was not meant to be an excuse, but being a busy hotel, sometime... More 

Boston, United Kingdom
Reviewer
3 reviews 3 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Of the Hong Kong hotels I've stayed in the regal riverside was the worst. We booked it a three persons room and only got two towels even though we kept ringing reception for extra, I accidentaly smashed a tea cup and saw the maid as we were going out, so I mentioned it to her (I spoke chinse to her... More 

Was this review helpful? Yes 3
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Latenightghost: Thank you for writing a review on Trip Advisor sharing the experience during your recent stay with us. We do apologize for the housekeeping oversight, we have reminded our team to maintain our established standard. We appreciate your great comment on our friendly Front Desk associates and we look forward to welcoming you back soon. Best regards Peter... More 

Questions? Get answers from hotel staff and past guests. Ask a question

374 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (322)
Viewed
View from room (33)
Viewed
Pool/beach area (14)
Viewed
Room/suite (81)
Viewed
Hotel & grounds (35)
Viewed
Bathroom (32)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (6)
Viewed
Dining (5)
Viewed
Other (115)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Room/suite (11)
Viewed
Bathroom (1)
Viewed
Other (34)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question