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Regal Riverside Hotel

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34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
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1 room 1 adult
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Regal Riverside Hotel
Regal Riverside Hotel
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1,116 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The room was big and spacious for Hong Kong, although it was not at the central area. Bus stop right in front of the hotel with a lot of bus services to many places. The hotel provides most of the things that we need at the hotel, toiletries, toothbrush and bath ropes. There is a gym with towels and hot.cold... More 

Helpful?
1 Thank Selvi A
Tampa, Florida
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel or rather felt like a motel is filled with tourists. Tons of loud people at all times. I made the biggest mistake of my life by booking a week at regal, people were smoking, loud, rude, noisy in the hall ways. The hotel itself was dirty...no... EXTREMELY DIRTY... and the staffs were rude to me until I spoke... More 

Helpful?
Thank singular2015
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear singular2015: Thank you for your contribution on Trip Advisor. Our goal is to be the home away from home for all travellers, we are sorry to learn that you have taken exception to certain type of guest we have. Thank you once again for your comments. Best regards Peter Chiu More 

Travelers are raving about these Hong Kong hotels

Shanghai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I do stay in you hotel most of every week , the Internet reception is very poor, your Executive Lounch food offer is terrible and closing at 8 pm :((( The location is Google and very handy for my business trips . The receptions are also good , friendly end ready to help :)

Review collected in partnership with RegalHotel.com

Helpful?
Thank 260jerzyg
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear 260jerzyg: Thank you for choosing Regal Riverside Hotel and sharing your valuable comments on Trip Advisor. We are pleased to learn that you found our staff friendly and helpful but regret that the internet reception and food serving at our Executive Club Lounge did not meet your expectations. Your comments are well noted and we shall improve where appropriate.... More 

Shanghai, China
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff are well trained, very nice and friendly. Rooms arent the best and newest, but for this price they are offering, you just cant complain! Rooms are very spacious, except those at the top floor. If you are travelling with family members, dont choose those rooms up there Location is great, tons of food and stores downstairs to meet your... More 

Review collected in partnership with RegalHotel.com

Helpful?
2 Thank tonyyunj
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear tonyyunj: Thank you for staying at Regal Riverside Hotel during your recent visit to Hong Kong. We are pleased to learn that in general your stay with us was a pleasant one and you found our staff friendly and helpful. Your valuable comments are highly appreciated and we look forward to the pleasure of welcoming you back soon. Best... More 

Oslo, Norway
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is located in a residential area. We attended a conference at the nearby School of Public Health, and the hotel lies within walking distance. The public bus connection directly from the airport to the hotel is excellent. The area around the river is nice. A range of local restaurants for local people is a gift for those fond... More 

Helpful?
Thank Ivar K
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Ivar K: Thank you for your contribution on Trip Advisor. Your constructive comments are well noted and we shall improve where appropriate. We sincerely hope that in general our services met your expectations and we look forward to the opportunity of welcoming you again soon. Best regards Peter Chiu More 

Hong Kong
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Decided to take an extended weekend stay to escape the freezing HK weather and had a very good stay. As I am an elite member of both Hyatt and Marriott I would not normally choose Regal in the Shatin area, but there was a last minute deal so we though we give it a try and booked an Executive double... More 

Helpful?
4 Thank Michael C
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Michael C: Thank you very much for staying with us again and sharing your constructive comments on Trip Advisor. We are very pleased to learn that our services and facilities, from the Executive Club Lounge to the Spa and gym as well as our room furbishing and dining options are to your entire satisfaction. Your compliments are so encouraging,... More 

Ottawa, Ontario
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel staff are very nice ,the place was very convenient the hotel was very clean , I would love to come back and I will highly recommend this hotel to my friend ,although my stay was too short , but I will come back it's a very nice place to stay.

Review collected in partnership with RegalHotel.com

Helpful?
3 Thank christallene2003
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear christallene2003: Thank you very much for sharing your positive feedback on Trip Advisor. We are most delighted to learn that you had a very pleasant and enjoyable stay with us. Your comment on returning again and recommending our hotel is greatly appreciated. We can’t wait to welcoming you back again when we will do our utmost to demonstrate the... More 

Oklahoma City, Oklahoma
1 review
3 of 5 stars Reviewed 1 week ago

The stay in general was good. The concierge staff was not very enthusiastic to provide answers to enquiries about attractions and directions. The Japanese restaurant staff were excellent. Breakfast menu was the same every day. Getting around is easy after understanding the transport systems. No day tour information is available at the hotel.

Review collected in partnership with RegalHotel.com

Helpful?
Thank kmge0rge
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear kmge0rge: Thank you for staying at Regal Riverside Hotel during your recent visit to Hong Kong. We are pleased to learn that in general your stay with us was enjoyable but surprise to know that our service at the Concierge Desk was not up to your expectations. Although most of the comments received about the service of our Concierge... More 

London, United Kingdom
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed there for two weeks with family in two standard couples rooms. Pros: Generously large rooms (thing we liked the most! From door to window I can walk about 13 steps), very clean carpets and furniture surfaces, king sized beds, large wardrobe with iron and ironing board, electronic safe to keep travel documents secure, hair dryer included, automatic/manual temperature controlled... More 

Helpful?
3 Thank MrOwl999
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear MrOwl9980: What a great review. Thank you very much for choosing Regal Riverside Hotel and very much appreciated for an in-depth sharing on Trip Advisor, very professionally done and constructive. We are delighted to learn that in general our facilities and services are to your expectations and you had an enjoyable journey in Hong Kong. Your comments are taken... More 

Seoul
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am Changhee Hahn. I stayed at regal riverside hotel from 17.1.2016 to 21.1.2016. The hotel is nice in terms of many aspects. My room was clean and services were good. I hope i will stay there in near future!

Review collected in partnership with RegalHotel.com

Helpful?
3 Thank manjungs
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear manjungs: Thank you for choosing Regal Riverside Hotel and sharing your positive feedback on Trip Advisor. We are delighted to learn that you enjoyed your stay with us and our services and facilities were to your expectations. Your comment on staying with us again is greatly appreciated and we look forward to the pleasure of welcoming you back soon.... More 

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