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Regal Riverside Hotel

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34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
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Regal Riverside Hotel
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Regal Riverside Hotel
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905 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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Taipei, Taiwan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the third time I choose this hotel,location is good(15 minutes by walk) and there are many kinds of restaurant near hotel,staff in the hotel are nice and kindly,but housekeeper knocked my door every morning(around 9 am). Everything is great except housekeeper,I will visit the hostel next time.

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Turramurra, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Room is clean , check in and concierge services are excellent The chinese restaurants are very good The bus stop is at the front door we can go to the city very easily The Wifi speed is very fast The best part is the shuttle bus services to airport but you need to book in advance

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Top Contributor
160 reviews 160 reviews
27 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I dont know how often I have stayed in this Hotel. Its in a good location outside Kowloon and Hong Kong but the public transport is so good that is not a problem. There are great cycle paths and walking paths by the river. There are also an extraordinary number of restaurants nearby as well as part of the hotel... More 

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Dr John K: Thank you for staying at Regal Riverside Hotel and taking time to share your experience on Trip Advisor. We are happy to learn that you very much enjoyed the green and peaceful surroundings of our hotel, and our room furbishing was to your expectations. Thank you for your nice comment on our young lady at the... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Amazing ! Amazing Energy! You have to stay there! Amazing organization, decor , rooms, food and you just feel that this is a hotel owned and operated by people who have experience beyond normal hospitality standards

Review collected in partnership with RegalHotel.com

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear harrykalyvas: Thank you very much for sharing your positive feedback on Trip Advisor. We are very pleased to learn that you were satisfied with our services and facilities. Naturally, it is our aim to make our guests as happy and comfortable as possible and it is always a pleasure to hear that we have achieved this. We are proud... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was winderful. The staff were great. Especially those at Ex Lounge and the House Keeping ladies on 14th floor. My request was met instanely. Everyone was so friendly. I will come back again and again.

Review collected in partnership with RegalHotel.com

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Andy W: Thank you very much for your continuous support to Regal Riverside Hotel and your kind compliments are very much encouraging. We are very pleased to learn that our services were to your expectations and your comment on returning again is highly appreciated. We assured you that we will do our utmost to make your next stay a... More 

Adelaide, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Starting with a non smoking room that smelt badly of smoke and an executive floor 15 that had unfriendly staff and limited facilities our expectations of an upmarket stop over night fell short of expectations. At least the bed was comfortable. For overnight stop over next time we would look at the Regal Hotel at the airport as this hotel... More 

Review collected in partnership with RegalHotel.com

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear fish4us2015: Thank you for staying at Regal Riverside Hotel during your recent visit to Hong Kong. We are sorry to learn that your room had smoke smell, 15/F is in fact a non-smoking floor, unfortunately there are some times some guests smoke in their room without permission. Whenever possible our housekeeping will use ionizer to erase the unpleasant smell.... More 

HK
1 review
5 of 5 stars Reviewed 1 week ago

Good environment. Nice and friendly staffs. Good Thai restaurants in terms of environment, pricing, services and most importantly, the taste of the foods. Definitely will plan to stay again as the room is clean and tidy, have all utensils you needed, and is quiet.

Review collected in partnership with RegalHotel.com

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear 2kkk: Thank you very much for staying at Regal Riverside Hotel and your kind comments are greatly appreciated. We are most delighted to learn that you had a pleasant stay with us, and our services and facilities were to your utmost satisfaction. It is their aim to provide first-class service and your praises are our best reward. Thank you... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

Location is great. Just 15 mins walk or 3 mins mini-bus to Sha Tin Railway Station. Staff are nice. The river view is wide. When you sit near by the window, you see the tide on river. 1 return ticket of shuttle bus is provided if booking through the hotel's web site. WIFI is stable. Room size is in terms... More 

Review collected in partnership with RegalHotel.com

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear chung001: Thank you very much for choosing Regal Riverside Hotel and sharing your positive feedback on Trip Advisor. Surely, many of our guests chosen and enjoyed the green environment rather than the hustle and bustle of downtown traffic. It is our great pleasure to learn that your stay with us was enjoyable and our services were to your expectations.... More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here twice. Same room type both times. Our room was spacious and bright, has a king size bed, a sofa and you can sit at the bench beside the window to look over the river. The hotel has a big swimming pool but there was a strong smell of bbq smoke at the pool during lunch hours. There... More 

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Nemobabyfish: Thank you very much for your continuous support to Regal Riverside Hotel and taking time to share your valuable comments with us. We are delighted to learn that you were satisfied with the room assignment for your stays and loved the river view. We apologize that the in-room collateral was not updated but we hope you had a... More 

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for about 2 weeks. The staff were helpful in general, although some were not as great as the other but in general, most staff were trying their best. It is an extremely busy hotel, quite large in size in general. They have a lot of mainland Chinese tourists staying at the hotel, so if you... More 

Was this review helpful? Yes 4
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear chrissieblue: Thank you very much for choosing Regal Riverside Hotel and taking time to share your feedback on Trip Advisors. We are glad that in general our services were to your expectations and we do hope that your stay was enjoyable. Your comments on the housekeeping service are well noted, our housekeeper will certainly remind the team to be... More 

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