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All 653 Hong Kong hotels

Regal Riverside Hotel

4.0 of 5 Hotel   |   34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
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Ranked #151 of 653 Hotels in Hong Kong
A recent review
4 of 5 stars reviewed 6 days ago
Bamaloo Brisbane, Australia
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741 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

At first we thought this hotel was way too far from anything but the bus system and also the subway a 15 minute walk across the bridge made everywhere very assessable. The staff were great and especially the man on the help counter in the lobby with the big round face that spoke perfect english. He has to be the... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Bamaloo: Thank you very much for staying at Regal Riverside Hotel and posting your positive feedback on Trip Advisor. We are most delighted to learn that you had a pleasant stay with us, and our services and facilities were to your expectations. Your compliments are greatly appreciated and rest assured that we will do our utmost to maintain our... More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Good value for my total 3 nights stay at Regal Riverside Hotel. I booked directly and I have free wifi in my room for up to 4 devices. I stayed on 14 floor for 2 nights, I loved. I returned to stay 1 more night on 11 floor before I return to Toronto. I truly enjoy their Sauna, Steam room... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear TerryLoveDiving: Thank you very much for choosing Regal Riverside Hotel and your compliments really warmed our hearts. We are very pleased to learn that you had an enjoyable stay with us and love our recreation facilities. I have shared your nice comments with all our staff and they are now more determined than ever to keep up the standard.... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We haven't visited yet. But as I see on the reviews? Someone said that there's no wifi in this hotel.. And yes there's wifi but it has payment? Wifi is very important for us tourists visitors especially to teenagers.. So I want to ask about the wifi. We really like the hotel cause its clean and comfortable to stay in.... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Gadgaaa: Thank you for interested in our services. We do provide free WiFi in hotel lobby and please check on our hotel website for the promotional offerings which including free airport shuttle, in-room WiFi and other privileges. Thank you again for your review and we look forward to the opportunity of welcoming you at Regal Riverside Hotel. Best regards... More

north west
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent Christmas and new year 2013/14 at this wonderful hotel, had a great upbeat feel to it over the festive period. Rooms are spacious and clean, absolutely loves the steam room and jacuzzi shame the pool was closed over this period . Lovely hotel, felt safe letting the kids run round, food was lovely tho a little expensive but it... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear rawla: Thank you very much for your support to Regal Riverside Hotel and we are very pleased to learn that you and your family had a pleasant stay with us and enjoyed our facilities. Your compliments are our best reward and we assured you that we will continue in our endeavor to upkeep our standards at all times. Thank... More

South El Monte, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My last 2 stays (5 nights in July, 4 nights in Sept) did not disappoint me. Excellent service at the check-in counter and concierge desk, wish they can put us in a room with river view in my next trip.

Was this review helpful? Yes 1
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Heyward W: Thank you very much for staying with us again and your compliments on our services are highly appreciated. We do have different types of rooms and you may check on our hotel website for promotional offerings in your next visit. Again, thank you for your support and we very much look forward to the opportunity of welcoming you... More

Hong Kong, China
Top Contributor
204 reviews 204 reviews
57 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 4 nights here over the long Mid Autumn Festival weekend. We regularly stay here booking executive rooms as we like the location and it is such great value for money. We love the location as we enjoy hiking in the Northern and Eastern New Territories. If you love hiking, national parks and deserted beaches well this is a... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear fareastjim: We are most delighted to learn that you had another enjoyable stay with us and thank you so much for sharing your experience on Trip Advisor. I have shared your compliments to our associates and they joined me in thanking you for your kindness. Naturally, it is our aim to make our guests as happy and comfortable as... More

Perth, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was not a choice by us buy somewhere we had to stay as it was my husbands works choice for accommodation. We were however on an executive floor and had access to the club room having breakfast and evening drinks in there was nice however the rooms were very dirty for an executive standard. Staff were also unhelpful... More

Was this review helpful? Yes 1
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Familygoers: Thank you for staying at Regal Riverside Hotel and posting your constructive comments on Trip Advisor. We are pleased to learn that you enjoyed the hospitality at our Executive Club Lounge but regret that the room condition was not up to your expectations. Although most of the comments on our Executive Club rooms are complimentary, we will nevertheless... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Just arrived at this hotel and am using their limited 30minutes wifi service in the lobby... Lobby and room size appeared decent but the positives stopped there. Once we were checked into our room on the 15th floor, we found hair, stains, rust, mold, and soap scum in various places - some of which were in contact with our towels... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear AlexChan29: Thank you for staying at Regal Riverside Hotel during your recent visit in Hong Kong. Indeed, we treasure your valuable comments as through them, we learn how to improve ourselves and better cater to our clients’ needs. Your comments had been reviewed with the concerned departments and corrective measures will be taken to improve our operation in all... More

Vancouver, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a great value hotel especially if you plan to stay longer in Hong Kong and would rather experience the daily life of local residential neighborhood. The location is a bit far from the renowned hong kong tourist area (Kowloon, Mongkok, Tsim Tsa Tsui, Causeway Bay, Wan Chai, Financial District). The hotel is located right in the middle of... More

Was this review helpful? Yes
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear hotelflyer: Thank you very much for choosing Regal Riverside Hotel and sharing your valuable experience on Trip Advisor. We are happy to know that you enjoyed the location of our hotel and spent time to explore our neighborhood attractions. The smell in bathroom may have caused by the repainting of rain water pipes in the air ducts, we will... More

Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On the good side, loved the pool (heated to 28 degs centigrade) the friendly staff, the breakfast and the location of the bus stop to the ferry wharf. Unfortunately there are some negatives. Very few staff have any English (Aussies are spoiled rotten in this regard). The hotel is a long way from Kowloon and Hong Kong - it takes... More

Was this review helpful? Yes 1
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear iggyAustralia: Thank you very much for staying at Regal Riverside Hotel during your recent visit in Hong Kong and sharing your touring experience on Trip Advisor. We are glad to know that you had an interesting trip and enjoyed the convenient transportation network in Hong Kong. We very much appreciated your valuable comments on our services and facilities, as... More

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Additional Information about Regal Riverside Hotel

Address: 34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Regal Riverside Hotel 4*
Number of rooms: 1138
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Also Known As:
Regal Riverside Hong Kong
Hotel Regal Riverside
Regal Riverside Hotel Hong Kong

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