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Regal Riverside Hotel

4.0 of 5 34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
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Regal Riverside Hotel
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Regal Riverside Hotel
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749 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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Winnipeg, Canada
Top Contributor
58 reviews 58 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I visited the regal riverside with a large group of international students in Hong Kong. The hotel is massive with lots of amenities. The lobby was large and easy to navigate; there were a variety of mediocre restaurants to choose from. I wasn't impressed with the food but my students were quite happy and it was convenient to have these... More

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Top Contributor
52 reviews 52 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

An overnight stay here last April 2012. It was worth it because it's near from different establishments. It's also near the train stations and the city itself. The place was really clean and quiet. The staff there were courteous and accommodating. The rooms are big enough. The swimming pool is big. I love this place.

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Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

The room is nice enough. I stayed at the Oriental in Central before my stay in this hotel; both are considered five star, but I wonder where the Regal Riverside's five stars come from. I can hear everything coming out of the room next door! I was traveling with a group of school children, 45 in total, and we were... More

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India
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Hi.. Please please dont check in to this hotel,,,it is way tooooo far from the city ,everyday you have shell out 1000$ HKG to reach city....they keep you waiting for 1-2 hours more even if you reach at their check in time which is 1400 hrs They charge you for internet,,water... anything and everything.......Please look for some other better option....

Was this review helpful? Yes 2
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear chris_steve3 (Guest from India): Thank you very much for your comment on Trip Advisor regarding to your recent visit to our Hotel, trusted you and your party have enjoyed your visit to Hong Kong, which is a city that offers a great many varieties of shopping and sightseeing activities, the nearby Shatin New Town Plaza offers the largest shopping... More

UK
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

For a hotel that claims it's 4 star, I would expect free wifi, I don't know who is staying here and has free continuos usage? You're entitled to 30minutes free in the lobby only, once that is over you have to wait 12 hours until the next free 30min slot. Otherwise you pay 80dollars for 8hours use, for one device.... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear aliceangel: Thank you very much for staying at Regal Riverside Hotel and posting your valuable comments on Trip Advisor. We are sorry to learn that you were not happy with the assigned room and charge on the upgrading supplement. For your information, we do have various promotional packages which come with different additional entitlements at different extra charges. Our... More

Brisbane, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

At first we thought this hotel was way too far from anything but the bus system and also the subway a 15 minute walk across the bridge made everywhere very assessable. The staff were great and especially the man on the help counter in the lobby with the big round face that spoke perfect english. He has to be the... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Bamaloo: Thank you very much for staying at Regal Riverside Hotel and posting your positive feedback on Trip Advisor. We are most delighted to learn that you had a pleasant stay with us, and our services and facilities were to your expectations. Your compliments are greatly appreciated and rest assured that we will do our utmost to maintain our... More

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Good value for my total 3 nights stay at Regal Riverside Hotel. I booked directly and I have free wifi in my room for up to 4 devices. I stayed on 14 floor for 2 nights, I loved. I returned to stay 1 more night on 11 floor before I return to Toronto. I truly enjoy their Sauna, Steam room... More

Was this review helpful? Yes 1
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear TerryLoveDiving: Thank you very much for choosing Regal Riverside Hotel and your compliments really warmed our hearts. We are very pleased to learn that you had an enjoyable stay with us and love our recreation facilities. I have shared your nice comments with all our staff and they are now more determined than ever to keep up the standard.... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We haven't visited yet. But as I see on the reviews? Someone said that there's no wifi in this hotel.. And yes there's wifi but it has payment? Wifi is very important for us tourists visitors especially to teenagers.. So I want to ask about the wifi. We really like the hotel cause its clean and comfortable to stay in.... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Gadgaaa: Thank you for interested in our services. We do provide free WiFi in hotel lobby and please check on our hotel website for the promotional offerings which including free airport shuttle, in-room WiFi and other privileges. Thank you again for your review and we look forward to the opportunity of welcoming you at Regal Riverside Hotel. Best regards... More

north west
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent Christmas and new year 2013/14 at this wonderful hotel, had a great upbeat feel to it over the festive period. Rooms are spacious and clean, absolutely loves the steam room and jacuzzi shame the pool was closed over this period . Lovely hotel, felt safe letting the kids run round, food was lovely tho a little expensive but it... More

Was this review helpful? Yes
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear rawla: Thank you very much for your support to Regal Riverside Hotel and we are very pleased to learn that you and your family had a pleasant stay with us and enjoyed our facilities. Your compliments are our best reward and we assured you that we will continue in our endeavor to upkeep our standards at all times. Thank... More

South El Monte, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My last 2 stays (5 nights in July, 4 nights in Sept) did not disappoint me. Excellent service at the check-in counter and concierge desk, wish they can put us in a room with river view in my next trip.

Was this review helpful? Yes 1
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Heyward W: Thank you very much for staying with us again and your compliments on our services are highly appreciated. We do have different types of rooms and you may check on our hotel website for promotional offerings in your next visit. Again, thank you for your support and we very much look forward to the opportunity of welcoming you... More

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Additional Information about Regal Riverside Hotel

Address: 34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Regal Riverside Hotel 4*
Number of rooms: 1138
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Also Known As:
Regal Riverside Hong Kong
Hotel Regal Riverside
Regal Riverside Hotel Hong Kong

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