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All 644 Hong Kong hotels

Regal Riverside Hotel

4.0 of 5 Hotel   |   34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
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66%
Ranked #142 of 644 hotels in Hong Kong
A recent review
4 of 5 stars reviewed 4 days ago
wen468 Kuala Lumpur, Malaysia
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718 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
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English first
1 review
1 of 5 stars Reviewed yesterday NEW

My company booked the hotel for me and I tried to add one extra night of stay in the hotel. The front desk staff told me that the average cost per night is $1500 HKD and asked me for $2310 per night for one extra night. I was surprised by the expensive cost and asked the staff if this is... More

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Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed in this hotel for 5 nights in June. Great service from the front desk. Miss Asmma was really helpful. Room was very spacious. There is a park across the river where you can go for walks. My husband and I like this place because it is away from the city. You eat where the locals eat. But if your... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear wen468: It is our great pleasure to know that you had a pleasant stay with us and everything was to your satisfaction. Your compliment on Aasma is very much appreciated and she joined me in thanking you for your praises. Thank you for your support and we look forward to welcoming you again to experience our Regal hospitality in... More

London, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel was really beautiful and clean, and fairly cheap for what you get. The rooms were good and well air-conditioned, although the beds were not that comfy. However, breakfast is not included in the price, so find somewhere local for breakfast - dim sum is always a good option. Also to have wifi in the rooms, there is an... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Rebecca M: Thank you for your compliments on our nice environment and helpful service team, trusted that your stay with us was pleasant and enjoyable. We have many more different room packages that come with different amenities and services. Please book through our hotel website for your future visits so that you can enjoy free in-room WiFi, airport shuttle... More

Shenzhen, China
Contributor
13 reviews 13 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

-Location: located in Sha Tin, not close to shopping malls. About 10 minute from MTR station. -Room: room is too small. The TV hangs in the corner of the wall. Too many mirror usage. The design of the chair in the room is ridiculous: it can give you a "180 degree recline" if you want to. -Service: waited for a... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Haomiao H: Thank you for sharing your experience on Trip Advisor, we will certainly review our operation procedures and improve the check in service with our best effort. We do have different types of rooms, please raise your preference when book again at our hotel website so that you can enjoy the exclusive privileges. Thank you again for your... More

Penang
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed 5 nights at regal riverside. Very spacious room. Three nights with a group and then extended thru internet booking direct to hotel. internet deal provides free airport transfers. Upon arrival, reconfirm my airport transfer. Luckily I did that as concierge staff could not find booking, but nevertheless he made the correction. Overall, concierge staff were very helpful especially wit... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear CPLee: Thank you very much for choosing Regal Riverside Hotel and sharing your comments on Trip Advisor. We are delighted to learn that in general you had a pleasant stay with us and you found our Concierge associates helpful. Your comment on our breakfast is well noted and we will certainly review our menu and services for possible improvement.... More

Quezon City, Philippines
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for some nights with a few relatives. Went down to the lobby for directions quite a number of times and received positive responses each time. Location was quite far from the MTR station, you need a 5-minute bus ride if you are not that fond of walking. Nevertheless it was a peaceful break from the hustle and bustle... More

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Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Lexagrace: Thank you very much for staying at Regal Riverside Hotel during your recent visit to Hong Kong. We are pleased to learn that our services at the Front Desk were to your satisfaction and you enjoyed the peaceful surrounding of our hotel. We appreciated your positive sharing and very much look forward to the opportunity of welcoming you... More

New Delhi, India
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Was here with my family in June 2014 for a vacation..The hotel was very good with nice interior decoration and all the amenities.Initially we booked the hotel for two nights but liked the hotel so much that extended our stay for two more nights.We had a room with river view and enjoyed the boat festival from our hotel room. The... More

Was this review helpful? Yes 1
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Sanjeev0104: Thank you very much for staying at Regal Riverside Hotel during your recent visit to Hong Kong and sharing your nice comments on Trip Advisor. It is our great pleasure to learn that you and your family had a pleasant stay with us and you found our staff helpful. Your compliments are highly appreciated and rest assured that... More

1 review
5 of 5 stars Reviewed 1 week ago

I booked a 6 nights suites room for July 25-31 2014.. They took time to answer back my question and doubt regrading the wifi & shuttle bus service & alternative check in just in case the lobby is full of other group checking in patiently... I am Going Look Forward For my holidays in Hong Kong soon....

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Reykjavik, Iceland
Top Contributor
65 reviews 65 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My third stay at this hotel withinn the last year. I really love this hotel, big rooms, great view (if you´re on the river side), big comfy beds, freindly staff, speedy checking in and out. great restaurants connetcet to the hotel and more good restaurants a few steps away. The MTR nearby, a good ten minutes walk. Beautiful surrondings, the... More

Was this review helpful? Yes 3
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear kaistorgaard: Thank you very much for your support and it was our great pleasure of having the opportunity to accommodate you again at the Regal Riverside Hotel. We are delighted to learn that your stay with us was always enjoyable and you found our staff helpful. Your compliments are very much encouraging and make us aware that we are... More

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was here for Christmas in 2013, it was a busy period, so naturally, the service at the reception was a bit bad and we had to wait for 1 hour to check in. There's a huge deposit to pay during check-in, which we weren't informed of when we were making our reservations. We reserved a 3 bed but somehow got... More

Was this review helpful? Yes 1
Peter C, General Manager at Regal Riverside Hotel, responded to this review

Dear Sab W: Thank you very much for staying at Regal Riverside Hotel and posting your valuable comments on Trip Advisor. We are sorry to learn of your unpleasant experience upon check in. Being a very popular hotel in the district and having 1138 guestrooms, our Front Desk would be quite busy at the prime time during the peak season.... More

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Additional Information about Regal Riverside Hotel

Address: 34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
Phone Number:
Location: China > Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Regal Riverside Hotel 4*
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Also Known As:
Regal Riverside Hong Kong
Hotel Regal Riverside
Regal Riverside Hotel Hong Kong

324 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#17 Best Value Hotel in Hong Kong #25 Spa Hotel in Hong Kong #87 Luxury Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
The hotel is located in greater Shatin, a suburb in the New Territories that boasts many parks and forested hills and benefits from cooler and cleaner air than downtown Hong Kong. Regal Riverside Hotel lies on the right side of Shing Mun River, an inlet of Tolo Harbor in the South China Sea, lined with mature trees and blossoming exotic vegetation.Greater Shatin features places of interest such as the 10,000 Buddha Temple, the Hong Kong Heritage Museum and the Jockey Club, a famous horse racing arena, just to name a few. Another highlight is the cluster of mega malls with an immense variety of brand boutiques as well as a myriad of individually operated shops, dining and entertainment places.The 1,138-room hotel operates routine shuttle services to the main MTR station within New Town Plaza. It takes some twenty-five minutes from that MTR station to reach either Central or Tsim Sha Tsui East, or Shenzen in the Mainland.Numerous favorably priced bus and mini bus operators stop right in front of the hotel. They go straight to Nathan Road, Central, Macau Ferry Terminal, Hong Kong Disney Land, Hong Kong International Airport, Ngong Pin 360, Ocean Park, Science Park, Chinese University of Hong Kong and many other places of interest. ... more   less 
Number of rooms
1138

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