I stayed at this establishment last summer with my wife for about 5 days. First off, when we arrived at the entrance, no one offered to help with our bags, even though there were several bell boys standing around chatting - a first sign of doubt for a supposedly 5 star hotel. We went to check in, the staff at... more

Service is awful. Housekeeping sends extra pillows and doonas without their cases or separate from their cases. Takes them about half hour to get these things to you. They also have a tendency to go into your hotel room everytime you leave it. Checking in took a long time. Cleaniness is average. Spa tube in the room needed to be... more

I stayed at Regal Hong Kong Hotel with my family for our vacation in Hong Kong last week. The hotel is conveniently located in the heart of the city and is surrounded by a number of shopping malls, which is the reason why I made my reservation as both myslf and my wife love shopping. We were offered a newly... more

This is one of the strangest hotels I have stayed in. The reception is a disaster, incredibly busy and shambolic. The decorations are flamboyant to say the least - think Louis XV meets the 1980s. I arrived at midnight to check in and waited fifteen minutes before being seen. I then had to sign an acknowledgement of a change to... more

Stayed here on a quick trip through Hong Kong. The hotel is OK although the gaudy decor is not really to my taste. I stayed in a newly refurbished room which was not too bad but again slightly overdone with gold-coloured washbasins and a over-elaborate colours. The view was great however. The bar downstairs (Windsor Arms?) is truly old and... more

Regal Hotel was a good experience. It was part of the package we bought along with the tickets, to save some money (and spend it shopping in Hong Kong!!!) Located in Hong Kong island, next to Victoria Park it was comfortable and clean. The location was very close to trams and subway station ( Causeway Bay ). Causeway Bay is... more

I travel all over Asia/Pacific for my work, and see different hotels almost every week. This one takes the cake: the absolutely worst experience ever. I stayed in this hotel for only 1 1/2 days and hated every minute of it - and checked out as fast as I could, switching to a much more service-minded and better hotel. My... more

As a business traveler who aways travel staying at the different hotel around the world this case is the worst. I have just returned from REGAL HONG KONG after checked out I return to the reception desk for some inquiry where I was told, there is mini bar bill that has not been paid. I was quite surprise as I... more

My sister and myself stayed for 5 nights in this hotel. Despite the hiccup during the check-in process, we got a nice room that is quite large (by HK standard) with a queen's bed. It is definitely a plus with the free shuttle service thru/fro HK International Airport. The location is great as it is within 5 mins walk to... more