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Kowloon Shangri-La Hong Kong

5.0 of 5 No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
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Kowloon Shangri-La Hong Kong
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1,796 reviews from our community

Traveler rating
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    398
    79
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Kowloon Shangri-La Hong Kong
See the most recent reviews
Sirmione
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was there for a conference and so enjoyed conference rates which made it very cost effective. The hotel did a terrific job with managing the conference which had to be moved there from Beijing at short notice. 600 delegates were fed breakfast, morning tea, lunch and afternoon tea without a hitch. The food was excellent and varied, catering for... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Scowie60, thank you for the great, motivating words! We have gladly shared your wonderful compliments with our entire events team. It gave us great pleasure knowing that you rated us a first class business hotel and that your conference needs were all well met. We look forward to assist you in many more successful conferences. Yours, Ulf Bremer, General... More

Australia
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My Wife and I stayed for three nights in a club room, whilst the room was large it faced other offices/rooms so there was no view to speak of and we kept the curtains closed for privacy. The club floor made up for any of this as the views overnight were fantastic and we both thought good value relaxing there... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear RobertAustralia, it is great to hear that you had a nice, romantic getaway! We must agree that it was a great idea winding down at our Horizon Club Lounge overlooking the renowned Victoria Harbour after a day of shopping or sightseeing. We cannot wait to welcome you back when you are in town. Best regards, Ulf Bremer, General Manager More

Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed there for a few days on business. The overall service on front desk was very poor, i think language must of been a barrier, they could not sort out the problem i had nor give me an answer. The room was good, location is great as well, even though not on HK island but you could walk out of... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear TheSaters, thank you for sharing your feedback with us. I am most concerned to hear that you did not find your experience with our Front Office colleagues as pleasant as we wished it to be. Appreciate it if you could please get in touch with at ulf.bremer@shangri-la.com so that I can personally address your concerns and look for ways... More

Sydney, Australia
Top Contributor
83 reviews 83 reviews
58 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is my first visit to the Kowloon Shangri-La. I have previously stated at the Island Shangri-La and Island feels a lot more opulent. There was nobody to greet and help me with the luggage when I stepped out of the taxi. Check in was smooth and quick. The hotel lobby seems to have lots of people hanging around waiting...... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear au_syd_traveller, we regret to hear that your stay with us was not up to your expectation. Please contact us and let us know if there is any way we can ensure to make a future stay of yours a delightful experience because this is what we are striving for every day. We hope to have another opportunity to provide... More

Dallas, Texas
Contributor
16 reviews 16 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Service was excellent, rooms were clean, and amenities were suitable for typical business travelers. The fitness center was not world class, but adequate for my needs, with plenty of equipment available even during heavy use periods. Pricing was consistent with the Hong Kong market, while service exceeded expectations. I had stayed at this hotel several years prior, and improvements were... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear My_Feedback_4_U, it is indeed rewarding to know that you noticed the improvements we made over your previous visits and we are now able to exceed your expectations. We cannot wait to welcome you back real soon and thank you for your encouragement. Yours, Ulf Bremer, General Manager More

Istanbul, Turkey
Top Contributor
123 reviews 123 reviews
19 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed 1 week ago

i visited HK many times because of business meetings. since the meetings are held in hotels' meeting rooms, i have visited many many hotels.. trust me Shangri-La is the best.. the atmosphere is great!! the restaurants within the hotel are perfect.. they welcome you in your room with a basket which includes a huge teapot of green tea... i can... More

Was this review helpful? Yes 3
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Seellnnn, a heartfelt thank you for your very positive review of your recent stay. It did give us tremendous satisfaction to hear that you rated us the best and we feel flattered in every way. It will definitely give us great pleasure to welcome you back on your business or leisure trip, and we will do our utmost to... More

Dundee, United Kingdom
Top Contributor
57 reviews 57 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel for three nights and it was a wonderful experience. The situation on Kowloon could not be bettered. We had a room on the 20 th floor in the Horizon Club which was well worth the extra for the views and the service. Each morning we enjoyed our breakfast in the Horizon Lounge... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear ian f, we are glad to have you and your wife staying with us again. Our horizon and concierge teams were happy to take care of you both, and even happier to hear that you had a wonderful stay experience and that you enjoyed every extra service, including the buffet breakfast, cocktails and hors d’oeuvres, served at the Horizon... More

Oakham, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The standard of service from staff, the attention to detail and standard of house-keeping are what you could expect from the Shangri-la. My wife loves thir flower displaysWe had a standard room which was more than adequate for the 4 nights we stayed. The location of the hotel is good both for resaurants / markets in the Kowloon area, but... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Oakhamscot, thank you for taking your time to share your stay experience with us. I am glad that you appreciated the small details we took care of and I will ensure to pass on your comments to our colleagues, especially to our in-house florists, masterminds behind our graceful floral displays which give our guests a fresh, warm welcome. Thank... More

Templecombe, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very friendly staff always looking to assist, Excellent Harbour view from superb room with glass right down to the floor, completely quiet. Cleanliness excellent, comfortable beds, full air conditioning, room safe and all of the amenities associated with 5 star luxury.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Peter H, I am pleased to read that you found our service, guest room and amenities up to 5-star standard as our colleagues strive to achieve service excellence. Your kind words are undoubtedly the best rewards to them. We cannot wait to delight you with another luxurious stay experience soon. Best, Ulf Bremer, General Manager More

Singapore
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

as expensive as you'd expect, don't come if you want a design focus or modern, minimal...this is old school as it gets, wood, dark colors, big, comfy rooms, large desks, staff that try to preempt what you might need or want. Filled with lots of business people, but a great place to work out of on the Kowloon side.

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Franksing, it gives us great pleasure to take care of you and I hope all your needs were met and accommodated by our colleagues. We all look forward to welcoming you back, be it for business or leisure, in the near future. Yours truly, Ulf Bremer, General Manager More

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Additional Information about Kowloon Shangri-La Hong Kong

Address: No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
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Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong

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