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Kowloon Shangri-La Hong Kong

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No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
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Kowloon Shangri-La Hong Kong
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2,195 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (612)
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Orlando
Level Contributor
72 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were picked up from the airport in the hotel limousine. Although the flight was about 45 min delayed, there were porters waiting for us that took us straight to the car. After getting to the hotel, we were led straight to our room and checking in was right there. An attendant made us feel very welcomed and no hassling... More 

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Yorba Linda, California
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel was not only beautiful, the rooms were perfect and the staff was amazing! This was the Best experience we've had at a hotel ever! We were traveling with our 2 children ages 11 and 13 and they didn't offer adjoining rooms, they was the only drawback. However, we were in rooms next door to each other.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Like all hotels in Hong Kong- this one too is quite expensive. The rooms are compact and have a great view of the city and lights. The food is good and so is the service. Like most shangri la properties this one too has a lot of bling! I would def. like to come back and stay again!

Was this review helpful? Yes 1
Cardiff, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel in an amazing location ( would recommend a harbour view). Rooms and breakfast excellent. A special mention to Ringo the hotel concierge who was extremely helpful and made our first stay in Hong Kong an organised and enjoyable one, thank you.

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Sian J, we are all pleased to know that you had an enjoyable and fruitful first trip to Hong Kong. Thank you for your appreciation on Ringo, our Chief Concierge, which we have gladly shared with him and the rest of the team. We look forward to welcoming you back in town and to offer you another pleasant time.... More 

Bern, Switzerland
Level Contributor
125 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Last year I had a lot of trouble with the shortcomings of this hotel. After different complaints, they have got better. This time, my stay was terrific. I booked the non-Horizon room since I had a dense schedule. The room in the (non smoking) 14th floor was just as I like them: shower and bath were separate, working desk facing... More 

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear philosion, nothing beats the pleasure of knowing such a great improvement in guest satisfaction and it was indeed our pleasure to look after you again. Thank you for sharing such an encouraging review and for your kind words towards Tina. We are glad that our colleagues left a lasting impression with their dedication in offering assistance while your lost... More 

Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Seedy and pretentious. The room was average. They pump way too much perfume through the AC system not just in the lobby but even into the rooms. Very cloying and pronounced especially in the lobby bar. The requisite fruit basket with three bruised fruits in the room. Sound proofing was not good. Hard to explain never felt comfortable was happy... More 

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Addisgourmand, we are most concerned to hear that you did not enjoy your stay with us. Thank you for taking the time to share with us your comments and observations, which for sure are constructive and will definitely be reviewed for our future improvement. We sincerely hope that we could have another opportunity to serve you again, and to... More 

A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW

Spent a bit more than 24 hours at this hotel with my wife and 2 years daughter Great location and well connected with airport Thumbs up to Alice and Margareth for the proactive kind support Area of improvement: as it is rated as a family friendly hotel things like baby's milk bottles, etc should be available

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear TripAdvisor Member, I am pleased to learn that your short stay with us was wonderful and am sure that both Alice and Margaret took great pleasure in looking after you and your family. Thank you for your compliments, as well as your suggestions in regards to our youngest guests. We hope to welcome you and your family back for... More 

Stone, Staffordshire
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Still my favorite business Hotel in the world. Great service, great rooms, perfect limo meeting at the airport. The Tapas bar with its constantly changing menu is a great wind down after a busy day for a few light bites and a beer or two overlooking the Harbour

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Kipstone, your recognition means a lot to us! Thank you very much for great compliments. It was our pleasure taking care of you and we will be most pleased to welcome you back in the nearest future for another pleasant stay. Best, Ulf Bremer, General Manager More 

Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for 1 night at the end of a cruise. It is a lovely hotel in a good location, we paid extra for a harbour view which was very nice. Although only a short visit would recommend this hotel for its service and attention to detail, breakfast was very good with so much choice and very well cooked. they... More 

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Stockeronholiday, indeed, the spectacular view from our harbour view room’s floor-to-ceiling bay window is often regarded as part of the fond memories here at Kowloon Shangri-La. We are also thrilled to have left such great impression with our warm hospitality during your short stay with us. Thank you for your compliments and recommendation. We cannot wait to welcome you... More 

Los Angeles
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our first time to HK and the front desk was exceptionally helpful with where to go and how to get there. The staff was all very pleasant. The location is great on the water and a few steps to the subway

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear kcov, we are glad that you stayed with us during your first time in town and we are thrilled that you had a most enjoyable stay. We always take great pleasure in knowing that our guests were well taken care of and we are pleased to know that you enjoyed the great convenience of our prime location. Thank you... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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