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Kowloon Shangri-La Hong Kong

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No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
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Kowloon Shangri-La Hong Kong
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Kowloon Shangri-La Hong Kong
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2,106 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (591)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband and I spent 2 nights in this hotel and the service was fantastic. Upon our arrival a nice woman received and took us a welcome picture which was given to us in a hotel-portrait. The women took us to the room and gave us a welcome gift which was a box of chocolates, fruits and Chinese tea. The... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Nathalie K, hearing that you would like to stay with us again on your next visit to Hong Kong is definitely very rewarding to us -Thank you for your compliments on our location, services, Victoria Harbour view and our Michelin 2-starred Shang Palace. We look forward to welcoming you back for another wonderful stay with many more exquisite culinary... More 

Austins Ferry
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We loved the Shangri La Kowloon. The location was perfect and the views of the Harbour were stunning. As soon as you walk into the lobby you are greeted by the smell of fresh flowers, the staff are very friendly and got to know us by name. We were in Hong Kong for a special occasion so treated ourselves to... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Wendy T, thank you for spending your special occasion with us and I hope you had an amazing stay to remember. It was our pleasure to take care of you and to spoil you with our hearty breakfast buffet. It is also great to know that you enjoyed our prime location to explore the city. We cannot wait to... More 

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our 2nd Shangri-La hotel on our 2 week holiday and I suppose we had been spolit at the uber-luxury Rasa Ria property. The Shangri-La Kowloon is a big busy corporate city hotel. The service and staff are professional and efficent but lack the warmth of their Malaysian counterparts. Our room was large and well appointed with excellent facilities.... More 

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Stuart L, thank you for your compliments as well as your feedback. I regret to hear that you did not feel our usual warm welcome and that your dining experience in our Cafe Kool on your day of arrival did not live up to your expectation. Your observations and comments are most appreciated as they are very useful and... More 

Jericho, New York
Top Contributor
53 reviews 53 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As part of our tour, we stayed at the Kowloon Shangri-La Hotel in Hong Kong. As experienced travelers, we have stayed in a number of Shangri-La Hotels in Asia and this one does not disappoint. In fact, it is one of the two best we have ever stayed in. The hotel is located adjacent to the harbor and walking distance... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Dnsatty, it is our pleasure to have been your "home away from home" during your tour and we are pleased that your stay with us lived up to your high expectation. Knowing that you rated us the first choice among hotels in Hong Kong is the best reward to us as we always strive to create memorable stay experiences... More 

Hong Kong Region, China
1 review
5 of 5 stars Reviewed 5 days ago NEW

the service in the hotel is excellent, there is a friendly guy the doorman who speaks a lot of languages i relay enjoyed myself in this hotel, the location i great there is everything next to the hotel, and the ocean view from the rooms is beautiful

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear harry c, we are thrilled to read about your great stay with us and that you enjoyed our prime location. Yes, soaking into the Victoria Harbour view through the floor-to-ceiling bay windows is certainly an experience to remember. We hope to welcome you back in the nearest future and to offer you another delightful time. Best, Ulf Bremer, General... More 

Cochabamba, Bolivia
1 review
5 of 5 stars Reviewed 5 days ago NEW

The experience of a perfect home abroad with the professionalism, warmth and unique touch of Shangri la, I would not take anything else Every arrival is just flawless, makes it hard to leave. The staff, property and philosophy of this hotel is a must to try!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Teresabol22, it certainly sounds like you had a wonderful stay with us! Thank you for the compliments and we look forward to welcoming you back to your now “home away from home”. Yours, Ulf Bremer, General Manager More 

Manchester
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked an Horizon Club Deluxe room as my husband and I were celebrating my 50th Birthday and our wedding anniversary. On arrival we were taken to the reception desk to check in. As soon as the reception staff realised we had booked an Horizon Club room we were whisked to the 20th floor to the private check in desk.... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear TILLY11, we are so honoured to have been part of your “double celebration” and thank you for having chosen us to celebrate your special occasions with us at our Horizon Club. It is always our priority to make guests feel very special; thus, we are pleased that you appreciated our caring services and small gestures of courtesy. It is... More 

London, United Kingdom
Top Contributor
99 reviews 99 reviews
59 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My pop is a big big fan of the Shangri-la chain and as a diamond member, he always takes me to this hotel whenever we come to Hong Kong - as a result, I've been staying here since I was a wee little child. It's never disappointed whether pre or post refurbishment (in 2010 for some rooms). Every single staff... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Claire H, your father’s and your support throughout these years means a lot to us and I am very pleased that you enjoyed many wonderful stays here at Kowloon Shangri-La. I am also glad to know that we have delighted you with an array of gourmet creations along with seamless and caring services. Your compliments gave us great motivation... More 

Zurich, Switzerland
1 review
5 of 5 stars Reviewed 6 days ago NEW

I've only experienced the Shangri-La chain from Makati, Philippines, so I was curious how Kowloon would rank. But I need not have worried, because I immediately felt at home and could enjoy the Shangri-La service and comfort that I had come to expect. If you're using this hotel, I highly recommend paying the extra price for a room with a... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear georgefrbu, thank you for your unfailing support on Shangri-La. We must agree, the amazing Victoria Harbour view through the floor-to-ceiling bay window is something one does not want to miss. We are glad to learn that our services lived up to your expectation. Thank you for your recommendation and we all look forward to welcoming you “home” with our... More 

Potomac, Maryland
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location for public transportation. Took the express train from the airport, very easy and fast (a shuttle bus runs from the Kowloon train station to the hotel with a few stops along the way). The staff is very helpful and pleasant. The property itself is not beautiful but is very clean and well kept.

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear lee w, it is great to know that you took advantage of our central location which offers close proximity to public transportation, shopping, dining and entertainment options. It is also fulfilling to learn that you were impressed with our warm hospitality. Thank you for your compliments and we look forward to welcoming you back soon. Best, Ulf Bremer, General... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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