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All 645 Hong Kong hotels

Kowloon Shangri-La Hong Kong

5.0 of 5 Hotel   |   No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China (Tsim Sha Tsui)
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Ranked #11 of 645 hotels in Hong Kong
A recent review
5 of 5 stars reviewed 2 days ago
cancer1007 Cranbourne, Australia
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1,565 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (417)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Cranbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My friends and I stayed for 4 days - July 9 - 13. It was my birthday trip (3 weeks in total) and our first stop is Hong Kong. From the airport, we were greeted by a lovely staff who assisted us to our van going to the hotel. We were welcomed when we arrived to the hotel and the... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear cancer1007, we are thrilled to hear that you had a fabulous birthday celebration and a wonderful stay with us. Your amazing compliments for Majorie are much appreciated as they are great motivation to her and we have congratulated her on being a shining example in delivering great guest service. We have also passed on your note of thanks to... More

Sydney, Australia
Contributor
16 reviews 16 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here 3 nights on my own. I paid to stay as part of the Horizon Club which I thought was well worthwhile. The hotel was crazy busy due to China's school holidays, however, The Horizon Club on the top floor was a quiet oasis where you could enjoy a free coffee and snacks all day. Also they served... More

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear TheWhistler15, we have shared your nice feedback with our colleagues at the Horizon Club, and they are all glad to hear that you had a great stay with them. Thanks for your compliments on our concierge and location too. It will be of great pleasure to welcome you back soon. Regards, Ulf Bremer, General Manager More

Midlands
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed three nights - so convenient the underground is so close and easy to use - the star ferry 15 minutes walk - tried the Tapas and the Chinese Restaurant in the hotel, both excellent. Would highly recommend - we had a late flight and used the facilities in the health club - the pool was not the biggest but... More

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Family_P_5, we appreciate your recommendation and are glad that you found your experience in Tapas Bar and Shang Palace excellent. We all look forward to delighting you again with our gourmet delights next time. Regards, Ulf Bremer, General Manager More

Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 4 days ago NEW

Staying at the Shangri-La was an fantastic experience. I brought my daughter to Hong Kong for her 12th birthday (from the United States). The professional, personal and kind service provided by all of the hotel's staff was excellent. On our way back to the USA at the conclusion of our Asian trip, we decided to spend a few extra days... More

Review collected in partnership with shangri-la.com

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear YazidisCorp, we are all thrilled that you had a fantastic stay with us and we have impressed you with our hospitality. Comments like yours certainly encourage our colleagues, who all have great focus for service excellence. It’s our pleasure taking care of you and we look forward to welcoming you back soon. Regards, Ulf Bremer, General Manager More

Macon, GA
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a special place!!! Our family has traveled extensively, and up until now, the Ritz Paris was firmly in the first place of our personal rankings. Now our favorite hotel is the Kowloon Shangri-La. Upon our arrival we were greeted by Daphne, who welcomed us as if she were the owner of the hotel. The Horizon Club was the best... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Mandajay, it’s motivating to receive great compliments like yours. We have congratulated Daphne and Jesse for delivering such wonderful guest service. We are honoured to be your favourite hotel and can’t wait to welcome you back to our world of hospitality. Regards, Ulf Bremer, General Manager More

Newcastle Upon Tyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I rarely enthuse however I can honestly say that I could not fault our stay at this hotel. In particular the staff were helpful and knowledgeable and our suite was superb. I would not hesitate to stay here again. Great location too.

Review collected in partnership with shangri-la.com

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Kadilly, we appreciate your great comments and it’s motivating to hear that you are pleased with your stay. We look forward to welcoming you back soon. Regards, Ulf Bremer, General Manager More

Lisbon, Portugal
Top Contributor
76 reviews 76 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Horizon staff continues being my reason to come back. Car service from the Airport was fine, with a fairly new Mercedes S with a nice driver. The club room at the 21st floor is still nice with the great sea view but the mold smell persists making me consider to try a newer 5 star hotel on my next... More

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear 47carlosm, we are most concerned to hear that you found your stay not up to the usual high standard that you expected. Your valuable comments are certainly useful for our continuous improvement. Please email Terence Tan, our Executive Assistant Manager – Rooms, for any assistance you may require for your next visit. We hope to have another opportunity to... More

Guernsey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for 4 nights as part of a Viking river cruise in July 2014. Hong Kong was the river cruise extension so the last part. The place is amazing and I can honestly say that the Kowloon Shangri La is one of if not the best hotel I have stayed in. Food, cleanliness staff.. everything was excellent.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear brycet, it’s wonderful to be rated as one of the best hotels you have stayed in. We put great focus in service excellence and we are thrilled to receive compliments like yours. Thank you for the great encouragement and we all look forward to welcoming you back soon. Regards, Ulf Bremer, General Manager More

Italy
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Is always very difficult to find bad points for Shangri-La. I remember my stay (business) good under all its aspects. Available and professional staff, good location, feeling comfortable and nice breakfast. Especially if you are on a business trip you may want to spend a bit more but really relax to get ready for the day after!

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear AtlasPinwheel, your nice comments are big motivation to all of us. Thank you for your continuous support and we look forward to your many happy return visits. Regards, Ulf Bremer, General Manager More

Sissach
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there for a conference and from the very beginning the welcome and the service through out was excellent and very supporting.My room with the splendid view on the harbour was clean, I had enough space and the stay was a real pleasure. Thank you all who have made this stay so special. I certainly will recommend this hotel... More

Was this review helpful? Yes 2
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear pfadi123, it’s our pleasure taking care of you and we are pleased that you found your stay special and enjoyable. Thanks for your recommendations and we all look forward to welcoming you back soon. Regards, Ulf Bremer, General Manager More

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Additional Information about Kowloon Shangri-La Hong Kong

Address: No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
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Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Hong Kong #8 Family Hotel in Hong Kong #8 Romantic Hotel in Hong Kong #10 Luxury Hotel in Hong Kong #12 Business Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 
Number of rooms
688

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