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Kowloon Shangri-La Hong Kong

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No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
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1 room 1 guest
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2,227 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (621)
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Montevideo, Uruguay
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been in many luxury hotels but this is definitely one of the best. The staff is super and they allowed us many things like coming back after we check out and take a shower at the spa and change before our flight, also they helped with everything. The room has a beautiful view of the harbor, ot is... More 

Was this review helpful? Yes
Perth, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We arrived using the hotel limo from the Airport. They were very welcoming and delivered us to our room. They did suggest an upgrade to the Horizon option. This gave us options of special breakfast area and office requirements. Not sure I would do that again as it was a little overpriced. The room was beautiful with a view over... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Zoe1953, we are really pleased to hear how you arrived in style with our limousine pick-up service as well as the enjoyment of the amazing Victoria Harbour view. Thank you for sharing your great experience and it is most motivated to hear that our colleauges left a lasting impression with their caring service. We also appreciate your feedback and... More 

Bodmin, United Kingdom
Level Contributor
69 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our first visit to Hong Kong and the Kowloon Shangri - La mad it special. We were looked after by Margaret "a customer host" on arrival and check in was easy and painless after the long journey. The public areas of the hotel are a real WOW. We asked the agent who booked the hotel for a harbour view and... More 

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear exploringtheworld37, we are thrilled to be part of your happy memory in your first Hong Kong visit! Thank you for your kind words and we are pleased to know you enjoyed great convenience with our prime location and some delightful times in our Café Kool and Tapas Bar. We hope to have the opportunity to welcome you back to... More 

Peterhead, Scotland, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

I've used this hotel for many years without problem always staying in the horizon floor. This time I booked the horizon floor again as you get food, drinks and an amazing view from the lounge from 6-8pm. I was not notified or pre warned that they do not let children under the age of 12 into the lounge after 6pm.... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Colin A, we are indeed grateful for your unfailing support over the years. Thank you for bringing your feedback to our attention. I am indeed pleased to have had the opportunity to meet you on a few occasions and addressed your concerns in person. Please enjoy the rest of your stay with great family quality time and enjoy exploring... More 

Walnut Creek
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Kowloon Shangri La is an extraordinary property for several reasons-it's a great location, a gorgeous property, the breakfast (included) is WONDERFUL and the people that work there are top-rate. Kind, courteous, knowledgeable, responsive are just a few words to describe them. I was there for almost a week on business and I hated to leave.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Nancee1959, it is indeed motivating for all of us to hear about your compliments on our colleagues. We are all glad to have left a lasting impression and contributed to an overall wonderful stay for you. We cannot wait to welcome you back next time you are in town. Yours, Ulf Bremer, General Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 6 nights in August. I debated long and hard whether to stay on HK Island or Kowloon. We made the right decision, HK Island is a building site. The hotel is perfectly placed overlooking HK and above an underground station. The entrance hall is spectacular, the welcome sincere and courteous. We booked horizon club rooms which... More 

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Rijjy, thank you for sharing your enjoyable 6-night stay at our Horizon Club. We are really pleased to have delighted you with our central location and our warm hospitality. Thank you also for sharing with us your observations and feedback throughout your stay, which are indeed constructive as we constantly strive for service excellence. We look forward to welcoming... More 

Donaghadee, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

It's our last day of a wonderful month travelling through Asia and Australia, culminating in a 3 night stay in the Kowloon Shangri-la. We had a lovely welcome when we arrived and the fresh smell from the lobby was beautiful, coming in from the stuffiness of the HK evening. The rooms we had were fantastic and overlooked the harbour and... More 

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Tomdpicking, your amazing review delighted all of us. We are all pleased that you had a fabulous stay, and more importantly, you had brought home some fond memories in celebrating your birthday with us – we are really glad to hear your appreciation towards our little surprises for you! It is also great to know that you enjoyed our... More 

England
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here as a family of 4 at the end of 3 fabulous weeks in Australia and Hong Kong. It had a wow factor from the moment we arrived and entered the sumptuous lobby . We were greeted exceptionally warmly by Kimmy in guest relations and her interaction with us over our 3 night stay made us feel very special.... More 

Was this review helpful? Yes 2
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear EnglandIan, thank you for your wonderful review and compliments. You have given us great recognition by rating us the best and it is most encouraging to know that you would love to stay with us again next time you are in town. I am also very pleased to hear that Kimmy made you feel special with her warm and... More 

Beijing, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a great service arrived HK and were delayed 24 hours it Took Dragon Air two and a half hours to process us But Kowloon Shangri la gave me room key so wife and child could go to room immediately while I did paper work what a pleasure ! People bell boys and reception were just great at 3am in... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear U4806YIcharliec, I could imagine how exhausting it was after such long flight delay! Yet, I am really pleased to read that you were well taken care of upon arriving our hotel. Thank you for choosing to stay with us and we look forward to welcoming you back next time. Yours, Ulf Bremer, General Manager More 

Cochabamba Department, Bolivia
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Its true, HKG does have many outstanding hotels starting 3* and going very far above 5* standards, so too is the price range. Few though can beat this property regarding steps from Star Ferry and MTR thus if with little time to spare, here's the right place to stay. Topped off, great big rooms, Shangri La's signature classy deco, fast... More 

Was this review helpful? Yes 2
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear fcbbhkg, thank you for choosing to stay with us again! It is great to know that you took advantage of our prime location and free Wi-Fi access, and that you were once again impressed with our seamless and personalised service. It was our pleasure taking care of you and we cannot wait to welcome you back for another wonderful... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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