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All 644 Hong Kong hotels

Kowloon Shangri-La Hong Kong

5.0 of 5 Hotel   |   No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China (Tsim Sha Tsui)
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Ranked #11 of 644 hotels in Hong Kong
A recent review
5 of 5 stars reviewed 3 days ago
pfadi123 Sissach
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1,551 people have reviewed this hotel

Traveler rating
    1,100
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (413)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Sissach
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed there for a conference and from the very beginning the welcome and the service through out was excellent and very supporting.My room with the splendid view on the harbour was clean, I had enough space and the stay was a real pleasure. Thank you all who have made this stay so special. I certainly will recommend this hotel... More

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear pfadi123, it’s our pleasure taking care of you and we are pleased that you found your stay special and enjoyable. Thanks for your recommendations and we all look forward to welcoming you back soon. Regards, Ulf Bremer, General Manager More

Canberra, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel is beautiful. The staff are polite and helpful. The tapas bar is definitely worth visiting. I had a delicious dinner with cheese platter to follow. The only thing I didn't like is that the location is not central to the big shopping areas but they are easily reached by train or taxi. The view from the Harbour rooms... More

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear K1987K, it’s great to receive your nice compliments. We are glad that you find the hotel great and you had a good time at our Tapas Bar. We look forward to welcoming you back on your next visits. Regards, Ulf Bremer, General Manager More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

As a travel agent, I only want the best hotel and I know that the shangri-la was fantastic but it was the customer service that made it superior. Right from when I got off the plane at kowloon station and went straight to the shangri-la counter, i was given a bottle of water and i was shown to the counter... More

Was this review helpful? Yes 2
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Joanduckie, thanks for your amazing comments. We put great focus on service and all our colleagues strive to provide the best experience possible for each of our guests. Compliments like yours certainly serve as a big motivation to us. Thank you again for your kind support and recommendation. We look forward to welcoming you back to our world of... More

Albuquerque, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was an excellent hotel. The room was spacious, very clean, and the staff were all very helpful and friendly. They delivered hot tea and a plate of fruit upon arrival to our room. Didn't want to leave!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear travelor58, thanks for rating us excellent. It’s our pleasure to take good care of you and we can’t wait to welcome you back soon. Regards, Ulf Bremer, General Manager More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, spacious comfortable rooms, excellent breakfast in comfortable restaurant. Enjoyed visiting the gym and spa/sauna. Very convenient location, close to shops and restaurants, really enjoyed my stay here.

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Declan M, it’s great to hear that you had a great stay with us. We appreciate your amazing compliments on our hotel location, guest rooms and facilities. We hope to welcome you back very soon. Regards, Ulf Bremer, General Manager More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I first stayed at this hotel not long after it opened. Much has changed in Homg Kong and this area in particular has become very built up. We often stay in Shangri la hotels and they never disappoint. I am delighted to say that the Kowloon hotel is still wonderful. Service is amazingly pre-emptive and the systems are fail safe.... More

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Roger M, thank you for your stupendous support. We are thrilled to read all your compliments and they are certainly a great motivation to us while we continually strive for service excellence. We look forward to welcoming you back to our world of hospitality next time you are in town. Regards, Ulf Bremer, General Manager More

Taipei
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed this hotel almost 7 days this trip, I was attending a workshop in hotel and the function rooms were nice with the great Hong Kong Island view. The meeting room set up and meal arrangement I have to say that the hotel must paid a lot of attention. My rooms was on 14 floor, the size of room... More

Was this review helpful? Yes 2
chicago
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Good news...upgraded to Horizon Club room but next to an elevator shaft...or other device of some sort...so that sleep is not likely. Went to the Shang Palace Restaurant (**) and ordered duck...waiter came back and I was told that they were sold out of that dish. She suggested pork belly as an alternative...I said fine. Another waiter then returned to... More

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear businesstrav056, I am most concerned to hear your disappointment in the room assignment, and share your feeling. Please kindly write to my Executive Assistant Manager, Terence Tan, at Terence.tan@shangri-la.com, with your name so we can make record of your preference for your future stays. Thank you for your support of Shang Palace and regretted that the dishes you wanted... More

1 review
1 of 5 stars Reviewed 1 week ago

I cannot comprehend how bad my experience was. I thought that, for sure, after some good reviews the hotel would be pretty satisfying - especially carrying the name Shangri-La. I could not be more wrong. From the beginning, the service they gave me was very bad. The concierge featured this young man who was already busy (that's ok), and this... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Justin H, thank you for sharing your experience with us. We regret to hear that the Concierge failed to meet your expectation. We appreciate your feedback and have shared it with our Chief Concierge. Please accept our sincere apologies for the lapse in service as we take it seriously. We hope to have another opportunity to deliver our usual... More

Waterford, Ireland
Top Contributor
54 reviews 54 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived in the lobby we were made completely welcome we were taken up to the club lounge to check in and as it was our honeymoon we had a bottle of wine, flowers, fresh fruit and green tea waiting in our room. The view of Hong Kong Island from our room was exceptional. The rooms are... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear PheebEd, we are happy to be part of your memorable honeymoon trip. Thank you for your recommendation and compliments on our Horizon Club lounge. We hope to welcome you back very soon. Regards, Ulf Bremer, General Manager More

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Additional Information about Kowloon Shangri-La Hong Kong

Address: No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
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Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Hong Kong #9 Family Hotel in Hong Kong #9 Romantic Hotel in Hong Kong #10 Luxury Hotel in Hong Kong #12 Business Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 
Number of rooms
688

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