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Kowloon Shangri-La Hong Kong

5.0 of 5 No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
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Kowloon Shangri-La Hong Kong
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Kowloon Shangri-La Hong Kong
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1,836 reviews from our community

Traveler rating
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    405
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kelowna, Canada
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We celebrated in Asia and the Shangri-La was the best hotel we stayed at. Their customer service out did all the other hotel. They went beyond to make you feel welcome. We got an upgrade to our room with the view of the Harbour for no extra small fee. welcome tea surprised us with box of chocolates, champagne and a... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
Fairfield, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We have been staying at the Kowloon Shangri-La for over 20 years and it has never disappointed us. While the hotel itself is lovely and functional whether you are traveling on business or pleasure, the staff is really what makes it exceptional. Traveling to Hong Kong at least 2 or 3 times a year, it is important that where we... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We attended a medical conference in Hong Kong. Our base was this wonderful hotel. From the pickup at the airport to departure they were faultless. The location is directly opposite the east TST MTR allowing access to all of Hong Kong. The rooms were spacious and very upmarket with soft beds and superb pillows! The restaurants are exemplary including a... More 

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Martin C, we are thrilled to know that you found us faultless and rated our colleagues the best! I will be delighted to share your compliments with our colleague Elaine who I am sure will be thrilled! It will be our great pleasure to welcome you back to Hong Kong, and of course to our world of hospitality in... More 

Melbourne, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for two nights at the Kowloon Shangri La and it was truly memorable. Wonderful staff who were extraordinarily helpful without being in the slightest obsequious...it was truly warm and friendly....we indulged and had a Harbour View room and it was breathtaking to walk into the room....marvellous facilities and spotless room...dining in Cafe Kool was terrific although we were... More 

Review collected in partnership with shangri-la.com

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Grothville, it was our pleasure taking care of you and we are pleased that you found your stay truly memorable. Thank you for your great compliments and feedback, and we look forward to offering you another delightful experience next time. Best regards, Ulf Bremer, General Manager More 

B.C.,Canada
Top Contributor
109 reviews 109 reviews
38 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I booked this hotel based on the good reviews in Trip Advisor and I was not at all disappointed in my choice. The location is handy for viewing the Hong Kong skyline and laser show plus to various shopping and transportation venues. The staff at check-in were friendly and helpful and suggested some options we made good use of. The... More 

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear NotTooLate, thank you for sharing your nice experience in Kowloon Shangri-La. We are happy that you enjoyed being looked after by our colleagues and even made it to the famous 3D Laser Show, the newest attraction in town, which is just a five minutes walk along the water front. Our lift mats are indeed only one of the things... More 

Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here as part of out honeymoon, the staff were great welcoming us and making us feel very special, taking the time to show us around our room and being on hand for any questions thought our stay. The room was immaculate, modern, comfy bed, great view if you get a harbour front room, Great location near to the... More 

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Scotland45, once again, our congratulations! It was indeed our pleasure making you feel special throughout your honeymoon stay with us. We are honoured to be part of this happy occasion and cannot wait to welcome you back to our warm hospitality in the near future. Best regards, Ulf Bremer, General Manager More 

Senior Contributor
26 reviews 26 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here at the end of November for the first time although we have visited HK many times before. I injured my foot in a sporting accident 2 weeks previously, and non-weight bearing in an air cast boot meant I was somewhat anxious about the scheduled trip from the UK. We were treated with kindness and efficiency from the... More 

Was this review helpful? Yes 1
Sweden
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

We are never dissapointed with Shangri la hotels, they have their bench mark and it always works. Our first time in Hong kong and as tourists we are very pleased we statyed here after months of research . We choose the Horizon club room but without harbour view, this because we were out all day sightseeing and we enjoyed the... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear SwedenAngela, we appreciate your unfailing support and we are all motivated to hear that you had a trip to remember in Hong Kong! Thank you for your great compliments and feedback, and it will be our pleasure to delight you again at our Horizon Club next time you are in town. Yours truly, Ulf Bremer, General Manager More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

Prior to arrival, an email was sent to remind me of my arrival. Hotel Limo was arranged and all i had to do was exit Arrival Hall B, a lovely lady escorted me to the Limo. The driver Mr Daniel was very nice, we had a nice chat all the way to the hotel. Wifi was provided including free water... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear MBelieve, thank you for your kind words. We are really pleased that our limousine pick up service has left a great first impression on you and it was followed by a wonderful stay at our Horizon Club. We look forward to welcoming you back on your second visit and to offer you another memorable experience soon. Best regards, Ulf... More 

Phoenix, Arizona
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

From check-in to departure we had a wonderful experience at the Kowloon Shangri-La. The staff were all extremely attentive and helpful. The ambience of the Horizon club was soothing after the hustle and bustle of Hong Kong. It was a real sanctuary. Food including at the Shang Palace was exquisite. The room were very large and luxurious. Would undoubtedly return... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Paul_Phoenix, it is indeed encouraging to know that you had a thoroughly enjoyable stay with us. Thank you for your great support and we all hope to welcome you back in town and to our world of hospitality in the not-to-distant future. Best regards, Ulf Bremer, General Manager More 

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Additional Information about Kowloon Shangri-La Hong Kong

Address: No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
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Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong
Hotel Style:
#8 Romantic Hotel in Hong Kong
#9 Spa Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#10 Luxury Hotel in Hong Kong
#12 Business Hotel in Hong Kong

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