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Kowloon Shangri-La Hong Kong

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No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
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Kowloon Shangri-La Hong Kong
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2,191 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (611)
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Cardiff, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Excellent hotel in an amazing location ( would recommend a harbour view). Rooms and breakfast excellent. A special mention to Ringo the hotel concierge who was extremely helpful and made our first stay in Hong Kong an organised and enjoyable one, thank you.

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Bern, Switzerland
Level Contributor
125 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Last year I had a lot of trouble with the shortcomings of this hotel. After different complaints, they have got better. This time, my stay was terrific. I booked the non-Horizon room since I had a dense schedule. The room in the (non smoking) 14th floor was just as I like them: shower and bath were separate, working desk facing... More 

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Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Seedy and pretentious. The room was average. They pump way too much perfume through the AC system not just in the lobby but even into the rooms. Very cloying and pronounced especially in the lobby bar. The requisite fruit basket with three bruised fruits in the room. Sound proofing was not good. Hard to explain never felt comfortable was happy... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW

Spent a bit more than 24 hours at this hotel with my wife and 2 years daughter Great location and well connected with airport Thumbs up to Alice and Margareth for the proactive kind support Area of improvement: as it is rated as a family friendly hotel things like baby's milk bottles, etc should be available

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear TripAdvisor Member, I am pleased to learn that your short stay with us was wonderful and am sure that both Alice and Margaret took great pleasure in looking after you and your family. Thank you for your compliments, as well as your suggestions in regards to our youngest guests. We hope to welcome you and your family back for... More 

Stone, Staffordshire
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Still my favorite business Hotel in the world. Great service, great rooms, perfect limo meeting at the airport. The Tapas bar with its constantly changing menu is a great wind down after a busy day for a few light bites and a beer or two overlooking the Harbour

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Kipstone, your recognition means a lot to us! Thank you very much for great compliments. It was our pleasure taking care of you and we will be most pleased to welcome you back in the nearest future for another pleasant stay. Best, Ulf Bremer, General Manager More 

Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for 1 night at the end of a cruise. It is a lovely hotel in a good location, we paid extra for a harbour view which was very nice. Although only a short visit would recommend this hotel for its service and attention to detail, breakfast was very good with so much choice and very well cooked. they... More 

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Stockeronholiday, indeed, the spectacular view from our harbour view room’s floor-to-ceiling bay window is often regarded as part of the fond memories here at Kowloon Shangri-La. We are also thrilled to have left such great impression with our warm hospitality during your short stay with us. Thank you for your compliments and recommendation. We cannot wait to welcome you... More 

Los Angeles
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Our first time to HK and the front desk was exceptionally helpful with where to go and how to get there. The staff was all very pleasant. The location is great on the water and a few steps to the subway

Review collected in partnership with shangri-la.com

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear kcov, we are glad that you stayed with us during your first time in town and we are thrilled that you had a most enjoyable stay. We always take great pleasure in knowing that our guests were well taken care of and we are pleased to know that you enjoyed the great convenience of our prime location. Thank you... More 

Doha
4 of 5 stars Reviewed 5 days ago NEW

This hotel is situated on the water front in Kowloon facing the HK side and a view of the harbor (my wife & I stayed in the harbor view room). The view was beautiful with floor to ceiling windows. Having said this, there is a new tower being constructed to the right of the hotel on the water front and... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Tarek12015, we feel honoured to have read your review and to know, that our colleagues were able to create so many memorable moments! Thank you for choosing to stay at Kowloon Shangri-La and we truly appreciate the time and effort you took to share your great comments. We are pleased that you enjoyed your guest room and I am... More 

Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Maybe one of the bset hotels i have ever been in my life.and i am travelling so much.very verybig and with variety of foods the meals.the rooms clean and nice.the service was so fast.value for money.insida was so close to the asian culture.i think it was paradise

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Giannis A, gaining recognition from a regular traveller like you definitely means a lot to us! Thank you for rating us one of the best and we cannot wait to welcome you back to our world of warm hospitality next time you are in town. Best, Ulf Bremer, General Manager More 

Singapore, Singapore
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Shangri-La HK on a business trip recently and it was a bit of a hit and miss. Really wanted to like it, since it is Shang but somehow, I won't stay there again. Service and location wise, the Shangri-la delivered. For example, I appreciated the fast service and early check-in, with a very welcoming front desk... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear adelme, thank you for taking your time to share with us your feedback and observations. We appreciate your great compliments on our colleagues, service and location. We are also very thankful for your constructive comments. Please be assured that we have shared them with all concerned departments as we are dedicated to provide most pleasant staying experiences to our... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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