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Kowloon Shangri-La Hong Kong

5.0 of 5 No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
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Kowloon Shangri-La Hong Kong
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Kowloon Shangri-La Hong Kong
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1,909 reviews from our community

Traveler rating
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    419
    84
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342
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (530)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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  • Swedish first
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English first
  • All months
    (1909)
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    (460)
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Auckland, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent value with very attentive staff in superb facilities. Good position for after dinner stroll along the harbour promenade and visiting the Nathan Road and Kowloon Park. The concierge staff were particularly efficient in collecting our luggage on time and loading it into our transport. Everyone so polite and cheerful.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Nev F, thank you for sharing your pleasant experience with us! We are all glad to know that you were well taken care of throughout your stay, and it is especially nice to hear that our Concierge colleagues were of great assistance to you. We fully agree, that a stroll along the harbour promenade just beside the hotel and... More 

Senior Contributor
25 reviews 25 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Staying on the exec floors when in HK on business is not only a pleasure but cost effective. The rooms are beautiful, the room servicing is outstanding and the staff brilliant from the entrance foyer to the restaurants to the exec floor, just everywhere. Actually looking forward to the next stay!

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear BgLon, we are thrilled to learn that you entirely enjoyed your stay at Kowloon Shangri-La and in one of our Horizon Club rooms which also offers exclusive access to our Horizon Club Lounge with gorgeous views overlooking the Victoria Harbour. Thank you so much for your compliments towards our colleagues and we all look forward to your return visit!... More 

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Absolutely loved the Shangri-La. Welcome from Reception exemplary. Harbour Deluxe room amazing - what a view a constant moving picture. I stupidly left my wallet containing passports and money in Tapas Bar wash room for over 2 hours and when I went back the wallet in tact was waiting for me at Reception. What honesty is that unknown in this... More 

Was this review helpful? Yes 2
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Capegirl, we are happy to read that you rated us one of the best hotels. It is indeed always our mission to provide truly exceptional service and to make sure all our guests are well taken care of. Honesty and integrity are some of our core values and I am delighted to learn, that we could "reunite" you with... More 

Beijing, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Good choice in HK. Convinced for shopping.staff friendly and helpful. Concierge are professional,they print map and introduce restaurant for me. Hotel lobby is large,the singer is nice. I am highly recommend this hotel to everyone.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Li L, thank you for taking the time to share your delightful experience. We are happy, that our Head Concierge Ringo and his colleagues were able to assist you with all your inquiries and that you enjoyed all hotel facilities as well as the daily changing entertainment in the Lobby Lounge. We all look forward to welcoming you back... More 

Top Contributor
101 reviews 101 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for two nights on our journey to Australia and it was a great choice. A beautifully appointed bedroom with a large modern bathroom. The staff are superb and the bars and restaurants excellent. We are returning for the Chinese New Year.

Was this review helpful? Yes 2
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear philfogg2012, thank you for your kind words - your upcoming return visit is the greatest compliment to us! We are all counting down to the Lunar New Year, the most important festival on the Chinese calendar, and we will be delighted to welcome you back. Best, Ulf Bremer, General Manager More 

London, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 2 nights at this hotel and from the moment we arrived the service was amazing. Attention must be drawn to Michael - a trainee manager - who was exceptional and a really nice guy. We expect we will see him running the new Shangri La in the Shard in the future!! The other mention was the lovely door... More 

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear buntys2, we are indeed glad to have been part of your fabulous holidays! Thank you for your compliments towards our colleague Michael, which has made his day! We are pleased to know that you were impressed with the genuine warm smiles by our colleagues and also appreciate your sharing of feedback during your stay with us. Our Horizon team... More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great service, great rooms and the Horizon club was fabulous. All backed up by first class service. In the Horizon club, one can have delightful cocktails and nibbles before venturing outside. Now my hotel of choice!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear David C, your review was a great encouragement to us all! We are pleased that you highly rated your experience at our Horizon Club and I am sure, you liked the stunning views overlooking the harbour. We cannot wait to welcome you back in town, and of course to our world of hospitality soon. Yours, Ulf Bremer, General Manager More 

York
Contributor
20 reviews 20 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

What a fantastic hotel, we were made to feel very special from check in to saying goodbye. As it was our honeymoon we were upgraded to one of the upper floor level rooms with access to the complimentary bar. The room was fantastic, big, great views, huge comfy bed and little touches like a nightlight in the bathroom and next... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Travellerchaz, it was indeed our honour to make you feel "home away home" during your honeymoon stay. We are indeed striving to make every stay as personalised as possible and I am delighted to share your compliments with Dora and the rest of the team for the little surprises arranged. We hope to welcome you back very soon....may be... More 

Singapore, Singapore
Contributor
18 reviews 18 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I travel to Kowloon Shangri La from Airport Express Kowloon Station by shuttle bus K3 and the hotel is the last stop. We were bought to Level 20 for check-in once the usher saw my booking email for Horizon Club. The check-in was breeze and easy. We were given a portable wifi free of charge, this indeed... More 

Was this review helpful? Yes 2
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear mcwee, it gave us real pleasure to be part of your wedding anniversary celebration! We are really glad to hear your appreciation towards our little surprise for you! Thank you also for your recommendation in how to reach one of Hong Kong's favourite spots...Lantau Island. Our Chief Concierge Ringo and his team count this as one of their recommendations... More 

Canada
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

In a competitive hotel environment like Kowloon, the Shangrila is able to offer an experience that is top notch. In particular, the lobby and lounge staff were very attentive. My room was spacious with excellent lighting and the bathroom was equally large although the bath was on the small size. My departure, which involved hotel transportation, was outstanding. My only... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear worldlyCanada, thank you for your compliments and feedback and we are thrilled to learn, that you truly enjoyed your stay with us. I have shared your kind words with the team in the Lobby Lounge and they are eagerly awaiting your return in the very near future to be at your service again. We all look forward to welcome... More 

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Additional Information about Kowloon Shangri-La Hong Kong

Address: No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
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Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong
Hotel Style:
#8 Family Hotel in Hong Kong
#9 Spa Hotel in Hong Kong
#9 Romantic Hotel in Hong Kong
#10 Luxury Hotel in Hong Kong
#12 Business Hotel in Hong Kong

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