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Kowloon Shangri-La Hong Kong

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No.64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
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Kowloon Shangri-La Hong Kong
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2,149 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW

Was totally impressed with the hotel facilities and exceptional customer service; I would highly recommend this hotel. Room was large , extremely clean, great views of the harbour and a bathroom fully supplied with high quality toiletries. The staff were professional, friendly and very happy to go the extra mile. Checking out - totalling the bill and arranging a taxi... More 

Review collected in partnership with shangri-la.com

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Melbourne
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Kowloon Shangri-La for a two day stop over on our way back to Australia. Although we have previously stayed in Hong Kong, this was our fist time at a Shangri-La and we can not fault the customer service. We booked a Horizon Club Room and a car from the airport - from the initial greeting at... More 

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear jbacMelbourne, it is indeed nice to hear about your fabulous two day stay with us! Thank you for choosing to arrive in style with our limousine pick-up service, and we are glad that Jesse, Sakura and all other colleagues left a lasting impression with their warm hospitality. We all cannot wait to welcome you back in town and to... More 

Wodonga, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Shangri La in Kowloon for two weeks. Congratulations to this superb hotel for its brilliant service, facilities, customer care and location. We stayed in an Horizon Club room for our holiday. The evening service in the Horizon Cub was outstanding. The staff were friendly and always customer focused. They were happy to accommodate our gluten... More 

Was this review helpful? Yes 3
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Shane170, thank you for sharing such a wonderful 2-week stay experience at Kowloon Shangri-La! We appreciate your great compliments on our colleagues, which we have gladly shared with them. It gave us great pleasure in delighting you with our warmest service, and we are glad that your dietary requirements were well taken care of throughout your stay. We cannot... More 

Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for three nights as the first part of our honeymoon and we were surprised on how amazing our stay was. The location was perfect for us. The hotel is within 5 minutes walking distance of a metro station and within 15 minutes walking distance to many shops, restaurants, the harbour embankment, Avenue of the Stars, the Peninsular Hotel... More 

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Rico E, we are really glad to have been part of your memorable honeymoon trip. Yes, our prime location with easy access to the neighbourhood in Kowloon and with the Hong Kong Island being just a short ferry or MTR ride away, certainly guarantees an ideal base to explore the city. We must agree that the renowned Victoria Harbour... More 

Mexico
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel doesn't overlook not even one small detail. You will feel home away from home and anything they can help you with will get done. Rooms are beautiful with updated magazines, tea, fruit and a turn down later in afternoon. Rooms are done twice a day. I would recommend upgrading to Horizon Floor for all day snacks and drinks... More 

Was this review helpful? Yes 2
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear supermosh, we are so thrilled to hear that Kowloon Shangri-La is your home away from home. It is always our priority to make our guests feel special by providing little touches and warm services. We are also glad that you enjoyed the exclusive Horizon Club benefits during your stay with us – it is indeed an experience to remember.... More 

Guelph
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've stayed here approximately half a dozen times. The rooms are very nice, the staff are very attentive and friendly. The breakfast buffet is excellent. Generally I would recommend this hotel. It's close to the train station and is convenient when coming and going from PRC. However beware the Tapas bar in the hotel. They have signs promoting happy hour... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear SWA95, thank you for taking the time to share with us your experience at Tapas Bar. Please be assured that I have shared your constructive comments with all concerned departments for continuous improvement, so as to ensure most enjoyable experiences for all our guests. On another note, we would like to thank you for your unfailing support – it... More 

Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

2nd time at Shangri-La Hong Kong, and already dined 4 times at Shang Palace. The rooms are priced like normal luxury business rooms, but the quality and outfitting are like palace hotels -- simply superb. I love their rooms! For dining, 2 Michelin star Shang Palace ... But affordable, so incredible food & service that you can finally justify. Just... More 

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KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Patrick W, thank you for your wonderful review. It is always our biggest achievement to create pleasant and memorable stays for our guests. Perhaps you could consider staying at our Horizon Club on your next visit and enjoy an array of exclusive Horizon Club benefits? You are of course also welcome to join Shangri-La’s frequent guest programme – Golden... More 

Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Sometimes, service becomes so good & world-class that you hardly care about the physical property at all. This is exactly what happened with us, when we stayed here for 3 nights. Almost all the staff we came across in this hotel- from door man to club-house , deli cafe, reception, concierge or meals , all were excellent and above good.... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Maneet99, thank you for sharing such wonderful compliments. It is always one of our top priorities to make sure that our guests enjoy the warmest service, and we are really glad that our colleagues went the extra mile to ensure you had a most comfortable stay with your family. We cannot wait to welcome you back in town, and... More 

Hamden, Connecticut
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed five nights attending an conference at this property. Very grand lobby, rooms are small as expected in Hong Kong but very well appointed. Finishings are very high end and luxurious. Staffs are all extremely nice and housekeeping did a great job refreshing my room each day. This is a popular hotel for Chinese tourists and do get quite... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Jack L, thank you for your kind words which are certainly encouraging to us all. We are glad to hear that you had a wonderful stay here and that you enjoyed great convenience of our prime location. If you wish to be whisked to the hotel, our hotel limousine would be an option. Your support means a lot to... More 

Shanghai, China
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed 4 nights in Kowloon Shangri-la hotel during one international conference. I booked through conference organizer with code. When i checked in, however, it showed it;s just advanced purchasing WITHOUT breakfast. I don't know which system made such a mistake. The location of this hotel is in the central of Kowloon, and nice view to see the harbour. It's... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear WillDong, thank you for sharing your nice stay with us - we are glad to hear that you enjoyed great convenience with our prime location and the free shuttle bus service. We are, however, concerned to learn about the mix-up regarding your booking. Appreciate it if you could please contact us with details of your stay so that we... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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