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All 644 Hong Kong hotels

Island Shangri-La Hotel

5.0 of 5 Hotel   |   Pacific Place, Supreme Court Road, Central, Hong Kong, China (Central)
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Ranked #8 of 644 hotels in Hong Kong
A recent review
5 of 5 stars reviewed today
Cityangel25 Wellington, New Zealand
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1,057 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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English first
Wellington, New Zealand
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed today NEW

I stayed two days at Island Shangri-La Hotel on Dec 2013 with my family. The hotel is in the lower part of the mountain, and we stay at the 55 floors which have a really great view of the magnificent commercial building in HK city and the busy harbor. The room is not big but well deco, the hotel provide... More

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Dhaka City, Bangladesh
1 review
5 of 5 stars Reviewed 2 days ago NEW

I've experienced excellence in service from the time I was received by the staff at the airport till I was escorted by a staff up to the departure check-in counter. Throughout my stay, I received all-round assistance from Ms. Tatiana Kashirina. It was a pleasant surprise when I received a small box of chocolates as my farewell gift. I stayed... More

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Absolute wonderful experience. Stayed for 5 nights and can only look back with a smile. We had top of the bill service, great views from the room overlooking the harbour. Breakfast was wonderful on the 56th floor. Concierge service was very helpfull. Easy check in due to the hotel service at the airport. Could not wish for more. Keep up... More

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Top Contributor
129 reviews 129 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the moment I was picked up by the car at the airport, to the seamless in room check in, all the staff and the hotel itself did itself proud. The staff anticipate your every move, the surroundings are fantastic, you can link straight into Pacific Place and down into the MTR at Admiralty to get across to Kowloon, the... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Anyone who has stayed at the Island Shangri-la can only be impressed from start to finish. A superbly run hotel, with everything on tap, but the service is second to none, friendly, attentive and totally knowledgable. There are not enough words to describe the ISL experience, but I would say in the three words, 'Simply the best'. Try it, you... More

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St. Petersburg, Russia
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment you enter to the last step you take out of the main door, the service is superlative! Smiling staff eager to help, remembering you and your preferences, rushing to your attention - we loved our stay The room was enormous with one of the largest beds I have ever stayed in The breakfast was exhaustive and the... More

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Stayed for 6 nights on Horizon Club level during a working trip in Hong Kong. The hotel, lived up to its well known brand. The rooms may be a bit outdated but they certainly compensated this with such immaculate services for their guests. You are very well taken care of by everyone- from the cleaners up to the senior staffs.... More

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Seattle, Washington
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel few weeks ago and my room was located on Horizon Club Floor. Because of old conditioned room and bad smell in hallways and in the room, my first impression of the hotel was actually not good. The front desk staff who checked in me first on the first floor was nice but did not know... More

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Singapore, Singapore
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Island Shang for two nights recently for business and was not impressed. The last time I stayed here was in 2007 I think, and while it was great then, time has not been kind to the hotel. I feel that the decor is very dated (despite the front desk manager assuring me that the rooms have been... More

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Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel a number of times and the service is consistently excellent. Although not the newest hotel in town and the rooms are a bit older, the service is good. The room size is reasonably large for a Hong Kong hotel.

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Hotel Summarization (Beta)

What travelers say

  • Pacific place(41)
  • Cafe TOO(9)
  • Very good(8)
  • Horizon club(6)
  • Great location(5)
  • Fresh fruit(5)
  • Breakfast buffet(5)
  • Afternoon tea(4)
  • Top floor(3)

Additional Information about Island Shangri-La Hotel

Address: Pacific Place, Supreme Court Road, Central, Hong Kong, China
Location: China > Hong Kong > Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Island Shangri-La Hotel 5*
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Also Known As:
Island Shangri-La Hotel Hong Kong
Hotel Island Shangri La
Shangri La Hotel Hong Kong

915 photos of this hotel

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View from room (40)
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Hotel & grounds (91)
Bathroom (44)
Room/suite (126)
Dining (17)
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Amenities (30)
Harbour View Suite (58)
Horizon Club Harbour View Room (48)
Horizon Club Peak View Room (42)
Pool (22)
Restaurants and Bars (132)
Shangri-La Suite (62)
The Hotel (22)

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Pool/beach area (2)
Room/suite (14)
Hotel & grounds (4)
Dining (3)
Other (9)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Hong Kong #6 Spa Hotel in Hong Kong #7 Luxury Hotel in Hong Kong #8 Family Hotel in Hong Kong #9 Business Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 
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