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All 581 Hong Kong hotels

Island Shangri-La Hotel

5.0 of 5 Hotel   |   Pacific Place, Supreme Court Road, Central, Hong Kong, China (Central)
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Island Shangri-La Hotel

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Ranked #8 of 581 hotels in Hong Kong
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967 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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English first
Seoul, South Korea
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This is my third stay, first being late 90's and then mid 2000. It looks like the same old gaudy flowery decor - a characteristic of Shang hotels catered for the older or European crowd. The rooms are indeed big but the decor is tired and aged. While there is wifi, it does appear that the hotel has trouble catching... More

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New Zealand
Top Contributor
69 reviews 69 reviews
33 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just heading home after 8 days in Hong Kong, staying at the Shangrila. It is not only a stunning property, but the staff are incredibly friendly and very proactive. My room was great and the breakfast buffet superb. Add to this complimentary in room wifi and you have the makings of a great hotel.

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Paris, France
1 review
5 of 5 stars Reviewed 1 week ago

As usual Shangri-La Hotels have this capacity of creating such a delicate atmosphere through an outstanding service , a very impressive style full of arts and colours harmoniously displayed . Such a Relaxing Stay during a Business Trip of 48H .

Review collected in partnership with shangri-la.com

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New York City, New York
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

we've stayed at several shangri-la hotels throughout asia and always feel welcomed. the island shangri-la is particularly outstanding. the physical hotel is beautiful and very well situated. the rooms are lovely and very comfortable. but what makes or breaks a great hotel is the quality of service and here the island shangri-la excels. we can't say enough about the staff,... More

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ISLHK, General Manager at Island Shangri-La Hotel, responded to this review

Dear 308jcy, Thank you for sharing your experience in our hotel. I trust that Bernadette and Claude will be glad to see your compliments. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Thank you and best regards, Franz Donhauser General Manager More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Fast check-in and check-out. Professional and friendly staff from front desk, guest relations, lobby lounge, private dining and limousine service. Clean and spacious room. Great location. Nice harbour view.

Review collected in partnership with shangri-la.com

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Tokyo, Japan
1 review
5 of 5 stars Reviewed 1 week ago

very good stay at the Island Shangri La. Hotel is now slightly older but maintaining good facilities and service. Still a bit costly for the overall experience, my room was HKD 4900 which was a regular Peak Room but with Club access.

Review collected in partnership with shangri-la.com

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usa
Top Contributor
120 reviews 120 reviews
54 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From start to finish, service is impeccable, pleasant without being unctuous or intrusive. Though many years old, the property is constantly refreshed and cleanliness throughout is superb. The public spaces are inviting and airy. Bedrooms are perfectly equipped. A combination of mahogany woodwork and mirrors give an opulent and spacious feel (to the bathroom as well as the main room).... More

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Holon, Israel
1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms at executive level 52-55 are excellent. Service in the lounge perfect. Breakfast rich plentiful and very tasty Hotel team very outgoing helpful kind and polite Could not find fault shall be back.

Review collected in partnership with shangri-la.com

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Vancouver, British Columbia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed on the club level. Amazing service, excellent gym (great machines, clean, good music). Eat a Petrus - food is unbelievable and the bay views from the 56th floor are excellent. The hotel is connected to Pacific Place mall and has access to the Metro so it is great for business to get around the city and avoid traffic. Great... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After our two week Southeast asia cruise we decided to have a splurge and stay at the Island Shangri La hotel in Hong Kong. Our driver and car from the hotel picked us up promptly from the ship and whisked us to the hotel. We were greeted there by Natalie, who was most gracious and escorted us to our 44... More

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ISLHK, General Manager at Island Shangri-La Hotel, responded to this review

Dear webegone61, Thank you for sharing your experience in our hotel. I trust that Natalie will be glad to see your compliments. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Thank you and best regards, Franz Donhauser General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Pacific place(45)
  • Cafe TOO(9)
  • Very good(8)
  • Horizon club(6)
  • Fresh fruit(5)
  • Breakfast buffet(5)
  • Great location(5)
  • Afternoon tea(4)
  • Top floor(3)

Additional Information about Island Shangri-La Hotel

Address: Pacific Place, Supreme Court Road, Central, Hong Kong, China
Location: China > Hong Kong > Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Hong Kong
#8 Business Hotel in Hong Kong
#10 Family Hotel in Hong Kong
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Island Shangri-La Hotel 5*
Official Description (provided by the hotel):
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 
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Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hotel Hong Kong

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