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All 645 Hong Kong hotels

Island Shangri-La Hotel

5.0 of 5 Hotel   |   Pacific Place, Supreme Court Road, Central, Hong Kong, China (Central)
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94%
Ranked #8 of 645 hotels in Hong Kong
A recent review
5 of 5 stars reviewed yesterday
Man_U_canuck Hong Kong, China
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1,062 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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English first
Hong Kong, China
Top Contributor
243 reviews 243 reviews
70 hotel reviews
176 helpful votes 176 helpful votes
5 of 5 stars Reviewed yesterday NEW

My second ever layover experience, this time was with air New Zealand. Was only expecting a 4 star hotel turned out it was the island shangrila. Was shocked and was really looking forward to it. Arrived at 1.45 am the lobby was packed with people however the receptionists were still showing patience and working hard to assist everyone. Showed the... More

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Austin, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for one night, and it was excellent! While one of the more expensive properties in the city, it is also one of the very best. Plush rooms, wonderful amenities and a great staff contribute to a superb stay.

Review collected in partnership with shangri-la.com

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

I enjoyed 10 days at this lovely hotel. The staff are outstanding. The Hotel is fabulous with all the amenities you could wish for. The Restaurants are excellent and the Pool area fabulous. You are close to Shops and all Entertainment.

Review collected in partnership with shangri-la.com

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Hong Kong, China
Top Contributor
163 reviews 163 reviews
36 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Shangri-La Hotel is surely one of the best in Hong Kong. It is a bit old fashioned regarding the interior ( not very modern) but the service is also old fashioned, meaning they make an effort to make you feel comfortable and welcome and not being arrogant and cold. We come here often to eat in the NADAMAN (jap.)... More

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Monte-Carlo, Monaco
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I can't recommend this hotel highly enough. The location is brilliant and nothing is too much trouble for the ever attentive staff. Book a Horizon Club room for access to the luxurious Horizon Club which has truly amazing views. Food and Beverage operation is great and housekeeping is absolutely top notch. Great all round hotel and a fantastic offering from... More

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London
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this amazing hotel for two nights in April 2014. The customer service is excellent, we booked the hotel car to collect us as we had never been to Hong Kong before. The driver was great, we were met inside the airport. At the hotel we were met at the door. The room was stunning with amazing views.... More

Was this review helpful? Yes 1
Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed two days at Island Shangri-La Hotel on Dec 2013 with my family. The hotel is in the lower part of the mountain, and we stay at the 55 floors which have a really great view of the magnificent commercial building in HK city and the busy harbor. The room is not big but well deco, the hotel provide... More

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Dhaka City, Bangladesh
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've experienced excellence in service from the time I was received by the staff at the airport till I was escorted by a staff up to the departure check-in counter. Throughout my stay, I received all-round assistance from Ms. Tatiana Kashirina. It was a pleasant surprise when I received a small box of chocolates as my farewell gift. I stayed... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
ISLHK, General Manager at Island Shangri-La Hotel, responded to this review

Dear Slslam, Thank you for sharing your experience in our hotel. I trust that Tatiana will be glad to see your compliments. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Thank you and best regards, Franz Donhauser General Manager More

Amsterdam
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Absolute wonderful experience. Stayed for 5 nights and can only look back with a smile. We had top of the bill service, great views from the room overlooking the harbour. Breakfast was wonderful on the 56th floor. Concierge service was very helpfull. Easy check in due to the hotel service at the airport. Could not wish for more. Keep up... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Top Contributor
129 reviews 129 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

From the moment I was picked up by the car at the airport, to the seamless in room check in, all the staff and the hotel itself did itself proud. The staff anticipate your every move, the surroundings are fantastic, you can link straight into Pacific Place and down into the MTR at Admiralty to get across to Kowloon, the... More

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Hotel Summarization (Beta)

What travelers say

  • Pacific place(41)
  • Cafe TOO(9)
  • Very good(8)
  • Horizon club(6)
  • Great location(5)
  • Fresh fruit(5)
  • Breakfast buffet(5)
  • Afternoon tea(4)
  • Top floor(3)

Additional Information about Island Shangri-La Hotel

Address: Pacific Place, Supreme Court Road, Central, Hong Kong, China
Location: China > Hong Kong > Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Island Shangri-La Hotel 5*
Reservation Options:
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Also Known As:
Island Shangri-La Hotel Hong Kong
Hotel Island Shangri La
Shangri La Hotel Hong Kong

917 photos of this hotel

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Room/suite (127)
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Pool/beach area (7)
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View from room (40)
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Videos (4)
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Hotel & grounds (91)
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Bathroom (44)
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Dining (17)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (30)
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Harbour View Suite (58)
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Horizon Club Harbour View Room (48)
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Horizon Club Peak View Room (42)
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Pool (22)
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Restaurants and Bars (132)
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Shangri-La Suite (62)
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The Hotel (22)

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Room/suite (14)
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Hotel & grounds (4)
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Dining (3)
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Other (9)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Hong Kong #6 Spa Hotel in Hong Kong #7 Luxury Hotel in Hong Kong #10 Business Hotel in Hong Kong #10 Family Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 
Number of rooms
565

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