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Island Shangri-La Hong Kong

5.0 of 5 Pacific Place, Supreme Court Road, Central, Hong Kong, China
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Island Shangri-La Hong Kong
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Island Shangri-La Hong Kong
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1,197 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed today NEW

I travel often to Hong Kong for business and the Island Shangri-la has always been an incredibly convenient place to stay. You have access to the MTR, ding dings and of course, should you wish to brave the traffic, cabs! This was my first personal "family" trip which was during the Christmas holiday and I was pleasantly surprised with all... More 

Review collected in partnership with shangri-la.com

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

From the moment we arrived to the moment we checked out, everything was just perfect. Staffs were so friendly, helpful & efficient. The room was wonderful with a glorious harbour view. Fresh fruits were changed everyday. There was even an L'expresso coffee machine with 3 selections of coffee capsules. The breakfast was a sumptuous feast every morning with a wide... More 

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Mexico City, Mexico
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Excellent overall. People, services, food and rooms. Best buffet breakfast I have seen ( on a par with Ciragan Palace in Istambul). Next to a beautiful park in the middle of Hong Kong and easy to reach by taxi.

Review collected in partnership with shangri-la.com

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent four nights with Island Shangri-La and thoroughly enjoyed our stay. It is connected to Pacific Place, which is a bit of a high-end shopping mall, and within this mall, there is access to the Admiralty MTR. So travelling around HK by MTR is very convenient. We had a Harbour View room which was very pleasant. The decor of... More 

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Newtown, Pa
Top Contributor
84 reviews 84 reviews
24 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I must apologize first of all reception was very fast. The lobby was extremely crowded there was a strong floral scent . However our room on the business level had the most Amazing View of Victoria Harbor. Waking up and seeing cruise ships sail by as though you could touch them and in the evening the glittering lights of Victoria... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Island Shangri-La Hong Kong really is home from home! Welcome and service of the highest order. The staff really do seem to want to please and make you as comfortable as possible. A truly memorable experience!

Review collected in partnership with shangri-la.com

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IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear johncroom Thank you for your kind words and we are thrilled to be regarded as your home away from home here in Hong Kong. We look forward for the opportunity to welcoming you back real soon! Best regards, Franz Donhauser General Manager More 

ipswich
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Shangri La for four nights before flying onto Koh Samui. This was our first trip to HK and we had a fantastic time. The hotel is perfectly located by a mall and MTR and the Central food and shops was less than 10 minutes away. The hotel staff were great and our room had great views... More 

Review collected in partnership with shangri-la.com

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IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear fruitcakelpswich We are delighted to know that our colleagues and rooms have made an impression on you. Thank you very much for staying with us. We hope to have the chance to welcome you back in the hotel in the near future! Best regards, Franz Donhauser General Manager More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

A wonderful combination of the most civilised parts of the West with the truly selfless and attentive service of the East. As you enter, a charming young man or lady welcomes you. I know that's their job but it's really nice! Then after you've sampled a few cocktails and enjoyed the piano bar, just when you think the service couldn't... More 

Was this review helpful? Yes 1
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear DanielE22F Thank you for sharing your experience with us. We are delighted to know that our colleagues have made an impression on you and that they were able to help you with your enquiries. Your recommendations are highly appreciated and will for sure be useful for TripAdvisor readers. We look forward to welcoming you back in the near future!... More 

Stockholm
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Island Shangri-La is a great and large luxury hotel in the Central business area on Hong Kong Island. It sits up the hill a bit, overlooking the harbour and business district. The feeling is very professional and friendly, rooms and public areas are stylish and grand. Price levels are high, as can be expected.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Mats L, Thank you for sharing your review on TripAdvisor. We are glad to hear that our colleague, rooms and public areas made an impression on you. It is indeed our pleasure to take care of you and we look forward to welcoming you back soon! Best regards, Franz Donhauser General Manager More 

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

In the last ten years of traveling to HK, have been fortunate to stay in many different hotels. I find Shangri-La to always be consistently great. Sure I would have like a better variety of Dim Sum during cocktail hour, but thats not why I'm staying here. Two Thumbs Up.

Was this review helpful? Yes
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Daniel C Thank you for your wonderful feedback and for choosing Island Shangri-La as your home in Hong Kong. We have taken note of your constructive feedback about our variety of food during cocktail hour at the Horizon Club, this will definitely help us improve. We look forward to welcoming you back very soon! Best regards, Franz Donhauser More 

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Hotel Summarization (Beta)

What travelers say

  • Pacific place(36)
  • Cafe TOO(9)
  • Very good(8)
  • Horizon club(6)
  • Great location(5)
  • Fresh fruit(5)
  • Breakfast buffet(5)
  • Afternoon tea(4)
  • Top floor(3)

Additional Information about Island Shangri-La Hong Kong

Address: Pacific Place, Supreme Court Road, Central, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
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Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#5 Romantic Hotel in Hong Kong
#7 Spa Hotel in Hong Kong
#8 Luxury Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#10 Business Hotel in Hong Kong

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