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Island Shangri-La Hong Kong

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Pacific Place, Supreme Court Road, Central, Hong Kong, China
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Island Shangri-La Hong Kong
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Island Shangri-La Hong Kong
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1,289 reviews from our community

Traveler rating
    1,019
    204
    39
    13
    14
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (284)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1289)
  • Mar-May only
    (326)
  • Jun-Aug only
    (284)
  • Sep-Nov only
    (315)
  • Dec-Feb only
    (364)
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is an outstanding hotel. The rooms are beautiful and roomy and the service is superb. The highest level of luxury. For Hong Kong Island there is nowhere better. I would not hesitate to recommend it.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Impeccable, friendly service. Welcoming to kids under 12 (x3). Pool. Gym. Fab breakfast (that should be included in room cost!!! ). Central, park, aviary, Admiralty, Peak--all 10 minutes away. Stay here, sit in the gorgeous lobby and be a part of it all. Businessmen, Tai Tais, the beautiful, the rich, the Chinese, the tourists... For families, ask for 2 connecting... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is far from cheap but everything about it exudes quality and attention to detail. Staff delightful. Buffet in the cafe was excellent. We ate there for lunch and it proved so popular we returned for dinner.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
black country west mids
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Being a first visit to HK we booked a suite for ten days over looking the harbour, on arrival we were met by very helpful friendly and professional staff, the room was just amazing and the view spectacular, having eaten in all the restaurant's in the hotel from breakfast through to dinner we were not disappointed with anything at all,... More 

Was this review helpful? Yes 1
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location for 4:30 pm pre dinner mtg on business. Helen is great and tea and snacks are great .....a civilized environment in hectic hong kong try it you'll like it. Doorman fast and get a cab quickly. Jimbo bateso

Was this review helpful? Yes 1
Kingston upon Thames, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Second time I have stayed here on business and both times have been a delight! Service is first class and always polite and with a smile. The breakfast buffet is the most extensive I can recall which some great Asian and European options. My room had a fine view out over downtown HK and was itself well appointed and clean.... More 

Was this review helpful? Yes 1
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Nick W, Thank you for taking time to share your pleasant experience and for choosing Island Shangri-La as your home in Hong Kong. We greatly appreciate your kind compliments about our colleagues, room, buffet breakfast and nice touches. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We basically stayed the hotel for 2 nights at Suite and our room on high floor with modern facilities, soft bed and great bathroom as well. The hotel restaurant with too many choices for food and drinks that my wife and our children enjoyed. Also, the location were super and we could easily walk for many nice places around. Staffs... More 

Was this review helpful? Yes 1
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Angkoong, Thank you for sharing your experience with us. Your wonderful comments warm our heart and give us great motivation in providing you and your family the best service. We are very delighted to know that you had thoroughly enjoyed your stay. It is indeed our pleasure to take care of you and your family and we look forward... More 

Sydney, Australia
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have stayed at ISL a few times. Treat yourself to this hotel if you are willing to spend a little for yourself and your loved ones. Good location and close to MRT station. The view of the harbour is spectacular to enjoy and relax just watching ships go by.

Was this review helpful? Yes 1
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear May T Thank you for your wonderful feedback and for choosing Island Shangri-La as your home in Hong Kong. I greatly appreciate your kind compliments about the magnificent views and our prime location. It would be a real pleasure to welcome you back soon! Best regards, Franz Donhauser General Manager More 

The Hague, The Netherlands
Top Contributor
102 reviews 102 reviews
43 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

It starts at the airport: you'll be picked up in the arrival hall, escorted to a very nice limo, and smoothly transported to the hotel. Where it continues: excellent service provided by very nice personnel, very nice rooms, stunning internal (a 20 floor high tapestry) and external views, a very well equipped gym, a great outdoor pool, a wonderful and... More 

Was this review helpful? Yes 1
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear ArentvanWassenaer, It is indeed encouraging to learn that you had thoroughly enjoyed your stay from the moment you arrived until your departure. I am thrilled to know that our hotel and most especially our colleagues left a very good impression on you. We look forward to delighting you again in the near future! Best regards, Franz Donhauser General Manager More 

San Francisco, CA
Contributor
19 reviews 19 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second or third time staying at the lovely Shangri-La on Hong Kong Island. The lobby decor is luxurious, and a bit OTT, it's designed for a more Eastern taste - rather than the more understated luxury of the Conrad hotel next door. The rooms are comfortable, with every amenity, including a bidet and television in the bathroom.... More 

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IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear taotei, I am absolutely delighted to hear about your wonderful experience in the hotel. We are always pleased to go the extra mile to ensure that guest are well taken care of and I'm happy to hear that you liked the extra touches we added for our private dining. We look forward to welcoming you back in the near... More 

Hotel Review Summarization

What travelers say

  • Pacific place(25)
  • Cafe TOO(9)
  • Very good(8)
  • Breakfast buffet(5)
  • Great location(4)
  • Afternoon tea(4)
  • Horizon club(4)
  • Top floor(3)
  • Fresh fruit(3)
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