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Island Shangri-La Hong Kong

5.0 of 5 Pacific Place, Supreme Court Road, Central, Hong Kong, China
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Island Shangri-La Hong Kong
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Island Shangri-La Hong Kong
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1,262 reviews from our community

Traveler rating
    995
    201
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    14
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200
315
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
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Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars NEW

This hotel was absolutely amazing. From check in to the club lounge to the restaurants and check out. I Cannot fault it. We upgraded upon arrival to a club room. 2 hours of free cocktails, beer, wine, champagne and food in the Horizon club lounge. We had dinner and breakfast in the buffet restaurant which were amazing. Dinner was pricey... More 

Was this review helpful? Yes
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Milliemonkey14, Thank you very much for sharing your fantastic comments. I am delighted to hear that you have enjoyed our facilities and services in Horizon Club Lounge, and we have provided you and your family a wonderful stay experience. It is indeed a pleasure to have you and your family and we look forward to welcoming you back real... More 

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Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We have spend the CNY in Hong Kong, and our little chap called it immediately "zu Hause". First and foremost, it is the attention to details that has impressed us, starting with pick-up from the airport and ending with drop-off at the airport. Examples, in addition to the amenities for adults, they had equipped the room with amenities for a... More 

Was this review helpful? Yes
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear TorstenKB, Thank you for choosing Island Shangri-La as your home in Hong Kong during the CNY holidays. It gives me great pleasure reading your delightful experience in the hotel and would like to thank you for your wonderful feedback. I am very pleased to know that our colleagues made a good impression on you and your family. We have... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We came to Hong Kong on the first stop of our honeymoon. At checkin we were presented with a bouquet of roses and there were further treats waiting in our room. We had a great view over Hong Kong Park and the Peak. The bed was huge and the room very elegant, though I would agree it did look rather... More 

Was this review helpful? Yes
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Laura1985London, It was truly our pleasure to have you and your husband stayed with us for your honeymoon! I am much delighted to know that you have thoroughly enjoyed your stay. Thank you very much for your wonderful comments about our location, facilities and service. We look forward to welcoming you back in the near future! Best regards, Franz... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful service. The view of the harbour from our room was magical. The buffet breakfast had more options than I've ever seen. The pool was never that busy and enjoyed swimming looking at all the skyscrapers.

Was this review helpful? Yes
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Tara A, I am absolutely delighted to hear about your wonderful experience in the hotel. It is indeed a pleasure to have you and we look forward to having you back again real soon! Best regards, Franz Donhauser General Manager More 

boca raton
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From arrival (with welcoming staff) to check-in (helpful and warm) to an amazing room with fantastic view to asking for ice which arrived in 4 minutes to obtaining a boarding pass for the next day and wonderful food ---

Was this review helpful? Yes
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear SEEZ83, Thank you for sharing your experience with us. We are pleased to know that you had a wonderful stay and our colleagues were able to efficiently assist you with your needs. We look forward to welcoming you back soon! Best regards, Franz Donhauser General Manager More 

Watford, England, United Kingdom
Top Contributor
124 reviews 124 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrived Friday and stayed for 3 nights while on a business trip to Hong Kong. The hotel is reasonably central within walking distance of downtown, although you will need to take a taxi/public transport to get to the Central Hong Kong area near the harbour. The hotel is as you would expect of a 5-star hotel with impeccable service... More 

Was this review helpful? Yes
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Jens L, Thank you for sharing your feedback with us. We are delighted to know that we are able to provide you an impeccable and excellent service. Your recommendations are highly appreciated. It will be our pleasure to offer you a delightful stay on your next visit. Best regards, Franz Donhauser General Manager More 

Jakarta, Indonesia
Top Contributor
63 reviews 63 reviews
23 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed at this hotel several times, both for business and leisure, on my own and with my family. It is always a pleasure to come back. The attentiveness and friendliness of the staff really make you feel "home away from home". The rooms are spacious and well equipped. Ample work space in the room and they thought about the... More 

Was this review helpful? Yes
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear jjw1969, It is always a pleasure to have you here in the hotel. I am delighted to know that you have thoroughly enjoyed your stay. Thank you very much for your wonderful comments about our service, food and conference facilities! It truly warms our heart. We look forward to welcoming you back in the near future! Best regards, Franz... More 

Chelmsford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived in the early hours of the morning, but there was no problem finding staff to help and I was checked straight in, food and service were very good. The hotel is in a great location right next to Hong Kong Park and Central, you can walk to the Peak Tram stop. So very convenient. I would use this... More 

Was this review helpful? Yes
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Alison H, I am delighted to hear that you had experienced a smooth check-in process and that you were able to enjoy our restaurants in the hotel. It was a pleasure having you and we look forward to welcoming you back soon! Best regards, Franz Donhauser General Manager More 

Noida, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

i was amazed to find that someone from hotel was at airport lounge to welcome us.A very comfortable drive to hotel after a tiring air travel. the process was amazing at concierge no paper work, you have a room and you just walk into your room, the formality takes place with cup of hot tea in your room. it just... More 

Was this review helpful? Yes
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear bimleshdhar Thank you very much for sharing your fantastic experience in the hotel. I am delighted to hear that we were able to exceed your expectations from arrival to departure, and that you have enjoyed the view from your room, our restaurants and facilities. It is indeed a pleasure to have you and we look forward to welcoming you... More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Island Shangrila-la and had a wonderful time. From the minute we arrived and were greeted by Carlee Chan at reception to the time we left we were pampered The view from our Horizen Club room on the 54 th floor was stunning, the bed and pillows made our sleep very comfortable. It's always great having... More 

Was this review helpful? Yes
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Colleenkzn Thank you for your wonderful feedback and for choosing Island Shangri-La as your home in Hong Kong.  I am delighted to hear that our colleagues most especially Carlee was able to surpass your expectations and have provided you an exceptional service during your stay.  It was indeed a pleasure to have you and we look forward to welcoming... More 

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Hotel Summarization (Beta)

What travelers say

  • Pacific place(29)
  • Cafe TOO(9)
  • Very good(8)
  • Horizon club(6)
  • Great location(5)
  • Fresh fruit(5)
  • Breakfast buffet(5)
  • Afternoon tea(4)
  • Top floor(3)

Additional Information about Island Shangri-La Hong Kong

Address: Pacific Place, Supreme Court Road, Central, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
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Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#5 Romantic Hotel in Hong Kong
#7 Spa Hotel in Hong Kong
#8 Luxury Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#10 Business Hotel in Hong Kong

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