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All 651 Hong Kong hotels

Island Shangri-La Hong Kong

5.0 of 5 Hotel   |   Pacific Place, Supreme Court Road, Central, Hong Kong, China (Central)
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Ranked #8 of 651 hotels in Hong Kong
A recent review
5 of 5 stars reviewed yesterday
GoggleEyedTraveller New Delhi, India
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1,094 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
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English first
New Delhi, India
Top Contributor
62 reviews 62 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had very high expectations of the planned stay at the hotel. I am pleased to say that our experience lived up to our expectations. We arrived early after a long flight from Los Angeles and were extremely pleased with the way the front office staff suggested an upgrade that was extremely beneficial for us (while also helping him fill... More

Review collected in partnership with shangri-la.com

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Madrid, Spain
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed 2 nights in August in an Executive Suite on the 45 floor. As is usually with Shangri-La, everything went like clockwork from check-in to check-out. I emailed before hand to get instructions from the airport and thanks to the advice from the concierge we were at the hotel in under an hour, using the Airport Express train to... More

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ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Jeffrey L, Thank you for sharing your wonderful experience at our hotel. We are delighted that you have enjoyed our Shangri-La hospitality and exceptional dining options. If you'd like to elaborate further on your experience at Summer Palace, please feel free to e-mail me at franz.donhauser@shangri-la.com. We appreciate your kind comments about our colleagues Cameo and Peggy and I... More

Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just a one night stay on a short business trip, but found a really excellent hotel. The room was large and equipped with every amenity needed. Service was excellent, and the public areas very well kept. Spent some time around the pool and fitness centre which were both very good - pool is a good size for the location, and... More

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ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear NoPhoneNoFood..., Thank you for sharing your experience at our hotel. We are delighted that you have enjoyed your stay and had time to use our facilities. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager More

Hong Kong, China
Top Contributor
94 reviews 94 reviews
40 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just experienced another excellent and relaxing stay at the Island Shangri-la Hong Kong. The whole experience from check-in to check-out was handled professionally and with grace and the friendliness one comes to expect from the ISL. Rooms are well appointed and service throughout the hotels outlets is exceptional. Attention to detail is everywhere. All in all a great stay and... More

Review collected in partnership with shangri-la.com

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ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Steve P, Thank you for sharing your experience at our hotel. We are delighted that you have enjoyed your stay and now feel regenerated. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager More

Atlanta, GA
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Went here for a mixed vacation and business trip. The service is excellent. The rooms are great size and excellent bathroom. The restaurant on the 2nd floor is great for breakfast. The top floor michelin star restaurant is expensive, but has great views and really good food.

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Cyprus
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Island Shangri-la hotel in Hong Kong has to qualify as the world's best hotel. Impeccable service, friendly smiles, every need is anticipated. Chef Rudi and his team create dishes that are mouth watering and different, the views are incredible and every member of staff is happy to go the extra mile to make guests feel happy

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Eveline F, Thank you for regarding us as one of the world's best hotel. We are delighted to know that you have enjoyed our Shangri-La hospitality and that Chef Rudi has made your dining experience even more exceptional. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good central HK hotel. The club lounge is chaotic but it does work despite overcrowding. rooms are very comfortable indeed. Worth a visit. I'd suggest getting ShangriLa Golden Circle membership to ensure your treated like a VIP.

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Tokyo, Japan
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The Island Shangri-la is a very good choice, equally suited for business travelers with meetings in Central or Admiralty in town as well as leisure travelers with plans for shopping or sightseeing. I have been visiting this hotel for business travel to Hong Kong since 2002 and most recently for a five day / four night trip in July 2014.... More

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ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear mm_jpn, Thank you for sharing your wonderful experience at our hotel. We are delighted that you have enjoyed our Shangri-La hospitality and exceptional dining options. I trust that our colleagues will be glad to see all your compliments. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel... More

Paris, France
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent service. During our stay my son got strong fever. They arranged for us visits to the hospital and to see a specialist. They also, gave us a car with a driver to take us to all our appointments with a person to assist us and translate for us. For a family of visitors that doesn't know where to go,... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 3
ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear 530Sophia, Thank you for sharing your experience at our hotel. We treat our guests as family and it was our pleasure to take care of you and your son. We hope he is feeling much better now. We look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager More

Hong Kong, China
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel with excellent service and convenient location make this hotel one of my favourites in HK. The Hotel has been around for more than 20 years yet the property is very well maintained with the hardwares maintain at top notch condition. Great service is a given in any 5 star hotels in HK but Shang has that extra personal... More

Was this review helpful? Yes 1
ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear LaoK66, Thank you for sharing your experience at our hotel. We are delighted that you have enjoyed our Shangri-La hospitality and exceptional dining options. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Pacific place(38)
  • Cafe TOO(9)
  • Very good(8)
  • Horizon club(6)
  • Great location(5)
  • Fresh fruit(5)
  • Breakfast buffet(5)
  • Afternoon tea(4)
  • Top floor(3)

Additional Information about Island Shangri-La Hong Kong

Address: Pacific Place, Supreme Court Road, Central, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Reservation Options:
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Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong

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Amenities (30)
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Harbour View Suite (58)
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Horizon Club Harbour View Room (48)
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Horizon Club Peak View Room (42)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Hong Kong #6 Spa Hotel in Hong Kong #7 Luxury Hotel in Hong Kong #9 Business Hotel in Hong Kong #10 Family Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 
Number of rooms
565

Questions & Answers

Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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