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The Peninsula Hong Kong

Travelers' Choice award winner
Hotel website
Salisbury Road, Tsim Sha Tsui | Kowloon, Hong Kong, China
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The Peninsula Hong Kong
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579 Reviews from our TripAdvisor Community

Traveler rating
    489
    67
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Magical surprise! My big 50! 5 days stay, picked up in a Rolls Royce from the airport, added to my excitement. The staff are very helpful and friendly, our beautiful room had a harbour view across to Hong Kong Island, great for the laser show at night, 3 iPads to control the lighting, TV and curtains, complimentary fresh fruit everyday!... More 

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Singapore
Top Contributor
88 reviews 88 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Peninsula Hong Kong, the grand dame of Hong Kong - what a wonderful hotel. I stay here regularly and I'm always pleased with the choice. The hotel exudes luxury, friendliness and comfort - all under one roof. My reservation was made by American Express under their fine hotels and resorts package. Check in was efficient and I was asked... More 

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Mansfield, Ohio
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a great experience at the Peninsula and it started at the airport being met at the gate and taken to the hotel in one of their Rolls Royce. The rooms are very modern filled with the latest electronics. While my wife was shopping I spent some time at the Pool and Spa. This was nice and relaxing. The... More 

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Kettering, Ohio
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here 2 nights before embarking on a cruise. We arrived at the hotel at around 9 pm after a 16 hour nonstop flight from Chicago. We were escorted to our harbor view room (beautiful and well worth the cost). On the table were fresh fruit and incredible tea was delivered (without our requesting it) in a few minutes.... More 

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peninsula_phk, Director of Food and Beverage at The Peninsula Hong Kong, responded to this review

Dear Madam, Thank you very much for taking the time to share your recent experience with us at The Peninsula. It is with great pleasure that I learn of your memorable experience with the hotel, and am so happy to read your kind words and share it amongst the team. However, I do regret to learn of the unfavourable impression... More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

From the moment we landed in Hong Kong until we checked out to board our cruise ship a few days later, the Peninsula provided the most wonderful service I have ever experienced, exceeding its lofty reputation as one of the leading hotels in the world. Everyone was efficient and pleasant; the room and amenities were outstanding, and the food was... More 

Was this review helpful? Yes 1
peninsula_phk, Director of Rooms at The Peninsula Hong Kong, responded to this review

Dear Madam, Thank you for this wonderful review of your recent stay with us. We are pleased that our team were able to make your stay a memorable one and that our services and hotel facilities exceeded all your expectations. Thank you for choosing The Peninsula Hong Kong and we look forward to welcoming you back for another enjoyable stay... More 

Seattle, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was put first experience with the Peninsula in Hong Kong and it was even more magnificent than we had been told. Friends suggested the rolls Royce airport pick up and we decided to go for it. We were so happy that we did. The service was way over the top, the bars and restaurants were outstanding and the shops... More 

Was this review helpful? Yes
peninsula_phk, Director of Rooms at The Peninsula Hong Kong, responded to this review

Dear Sir/Madam, Thank you for sharing your review with us on Tripadvisor. We are pleased to learn that you had a wonderful stay with us, and that our hotel services and facilities had exceeded your expectations. We appreciate your gracious comments. Thank you for choosing The Peninsula Hong Kong and we look forward to your next visit. Yours sincerely, Raoul... More 

Hong Kong, China
Top Contributor
65 reviews 65 reviews
40 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited several times the Peninsula Hotel since I am a resident in Hong Kong but haven't stayed in house for many years . The whole stay was a great experience . The service is still top level even though most HK hotel have seen a drop in the level of service these past years . Well refurbished rooms with... More 

Was this review helpful? Yes
peninsula_phk, Director of Food and Beverage at The Peninsula Hong Kong, responded to this review

Dear Sir, Thank you very much for sharing your experience with us at The Peninsula Hong Kong. It is with great pleasure that I learn of your stay with us at the hotel, however regret to learn about the quality of service in which you received in The Lobby. We are looking into the matter very seriously and hoping to... More 

Vienna, Austria
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My rating is purely based on the high expectations I have had after having stayed in many world known iconic hotels such as the Raffles Singapore, Ritz Paris, Dorchester London and the Plaza NYC. The location here is top but I expected much more from the world famous Peninsula. The staff tries hard to look after you but I did... More 

Was this review helpful? Yes 1
Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

From our arrival at Hong Kong airport until our departure from the hotel the level of service at the Peninsula exceeded the level of service we expected. It was a return visit to the Peninsula and there is no doubt that we will return in the future. We like visiting Hong Kong and our stay at the Peninsula made our... More 

Was this review helpful? Yes
peninsula_phk, Director of Rooms at The Peninsula Hong Kong, responded to this review

Dear Sir/Madam, Thank you for sharing your experience with us on Tripadvisor. We are delighted to read that your overall stay was fantastic, and we greatly appreciate your kind words on our services and hotel facilities. Thank you for your continued patronage and we look forward to welcoming you back very soon. Yours sincerely, Raoul Hoelzle Director of Rooms More 

St. Petersburg, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great location. Very upscale and clean. Friendly staff. The rooms are great because they are large and super clean. They have an expensive espresso machine in each room. Everything is high tech. You can open and close the curtain from the iPad-ish gadget next to your bed.

Was this review helpful? Yes
peninsula_phk, Director of Rooms at The Peninsula Hong Kong, responded to this review

Dear Sir/Madam, Thank you for sharing your experience on Tripadvisor after your recent stay with us. We are glad to read that you had a wonderful stay, and that our services and hotel facilities met your expectations. We are also happy that you enjoyed the convenience of the bedside panel in our guest rooms. We look forward to welcoming you... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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