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The Excelsior, Hong Kong

4.0 of 5 No.281 Gloucester Road, Causeway Bay, Hong Kong, China
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Certificate of Excellence 2014
The Excelsior, Hong Kong
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The Excelsior, Hong Kong
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1,333 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Excelsior, Hong Kong
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Dublin. Ireland
15 reviews 15 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 7, 2010

We started our world trip honeymoon here. Causeway Bay is a good place to stay and this hotel is ideally located in the city. Check in staff we're friendly and although our room was a lot smaller then anticipated when booking it, it was clean, comfortable and we had a good view of the city and harbour. Internet is free... More 

Was this review helpful? Yes 1
Copenhagen, Denmark
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2010

Located in Causeway Bay, it has a great view of the harbour as well as it is close to the shopping area. The metro (the MTR) is also very close, making it extremely fast to move from the hotel to other areas of the city. While not the prime location for a business travel, i found the MTR very convenient... More 

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Vancouver, Canada
15 reviews 15 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 30, 2010

My family have lived in HK for a few years when I was just a wee child and given the chance to choose, Causeway Bay would be our top choice for convenience and familiarity. We have stayed in The Excelsior on and off over the past 30 years and having encountered a bad experience once (extremely noisy neighbours), decided to... More 

Was this review helpful? Yes 2
Top Contributor
78 reviews 78 reviews
44 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed September 25, 2010

The location of the hotel is excellent, being next to the Causeway Bay MTR and on the route of the free Airport Express shuttle bus service from the Airport Express Hong Kong station. It is inter-connected to World Trade Centre and within walking distance of Sogo, a variety of small shops and the food paradise that is Lockhart Road (then... More 

Was this review helpful? Yes 1
New York
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 18, 2010

When you hear that you will stay at a Mandarin Oriental property on a business trip, you think you've hit the jackpot. Not so with the Excelsior Hotel in Hong Kong. Its location is its strongest asset, the views are superb and the service is amateur. That said, the rooms are dingy, outdated and feel somewhat unclean and smell unfresh.... More 

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 18, 2010

Executive floor room with a partial view of the harbour. Great big bed with comfy pillows. Noisy people staying on the floor who should know to make noise in their rooms and not the corridor. Fantastic location in CauseWay Bay, near to Times Square and other great shopping. Easy undercover walk to the MRT, and then all of HK is... More 

Was this review helpful? Yes 1
17 reviews 17 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 15, 2010

The Excelsior is part of the Mandarin Oriental hotels group and is easy accessible by all means of transport. This hotel has no pool but its bigger brother the Mandarin Oriental Hong Kong does have a pool. If you like shopping in Hong Kong this is without doubt the hotel you need! The rooms as you would expect in Hong... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
107 reviews 107 reviews
38 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed September 11, 2010

stayed for three nights at Excelsior with my family and friends. booked by the travel agent so we got quite good discounts. all of our rooms were located at the 20th floor, overlooking the harbor view and kowloon so it was great. room was spacious enough and the bed was good. bathroom was okay for the standard of the hotel... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 6, 2010

We stayed at The Excelsior for 3 nights and we had a very comfortable and enjoyable stay! It is a very good value for money. The beds are comfy and the rooms are very clean. We stayed in a Deluxe seaview room which had beatiful views of Victoria Habour and Kowloon. The only thing I didn't like about the rooms... More 

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Milan, Italy
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 3, 2010

We spent more than 10 nights at The Excelsior during a summer trip in Asia. The hotel is conveniently located just few steps (real walking distance) from the exit D of Causeway Bay MTR station. SOGO, Times Square and other minor malls are few minutes walking. This is definitely the plus of the hotel: for the rest is an ordinary... More 

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Additional Information about The Excelsior, Hong Kong

Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Causeway Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Excelsior, Hong Kong 4*
Number of rooms: 884
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TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Hotels.com, Expedia, Orbitz, Cheap Tickets, HotelTravel.com, Ctrip TA, Despegar.com, getaroom.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your The Excelsior, Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Excelsior, Hong Kong Hotel Hong Kong
Mandarin Oriental Hong Kong
Excelsior Hotel Hong Kong
Excelsior Hong Kong
Hotel Style:
#22 Spa Hotel in Hong Kong
#57 Family Hotel in Hong Kong
#61 Romantic Hotel in Hong Kong
#67 Luxury Hotel in Hong Kong
#74 Business Hotel in Hong Kong

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Deluxe Suite (59)
Presidential Suite (63)
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