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All 581 Hong Kong hotels

The Excelsior, Hong Kong

4.0 of 5 Hotel   |   No.281 Gloucester Road, Causeway Bay, Hong Kong, China (Causeway Bay)
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The Excelsior, Hong Kong
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Ranked #82 of 581 hotels in Hong Kong
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
clachan1 Glasgow
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1,138 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Did a bit of homework and reckoned this would be the ideal base for a weeks holiday in Hong Kong - got it right! Excellent position near shops and metro and easy to get to all the attractions HK has to offer. Attentive staff, excellent breakfasts and a very good Chinese restaurant on site too. Had access to drinks and... More

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Dublin, Ireland
Top Contributor
181 reviews 181 reviews
135 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My last few reviews of this place have been less than pleasant. I have no choice but to stay here when on business so I made a point of spending as little time as possible in the hotel itself. Iv little to report other than the rooms still are overdue a significant upgrade and the lobby really needs a rethink... More

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Tokyo, Japan
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It's first time for me to stay at THE EXCELSIOR in spite of trips to Hong Kong for > 5 times. Fortunately corp. rate was lower than price offered by hotels around Kowloon area. Equipments in the room might be rather old, but I felt it value on the easy access to Central area with either bus, MTR & taxi.

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Ho Chi Minh City, Vietnam
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed at The Excelsior for three nights whilst on business. Brought my spouse along as he had not yet visited HK. As hotels go on HK Island, this is a fairly good deal given the extremly inflated real-estate/hotel market, particuarly in Central. A few specifics: The Location: Located across the road from the typhoon shelter (which is currently a... More

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Knutsford, United Kingdom
Top Contributor
75 reviews 75 reviews
54 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is a plus point, very accessible. It overlooks a very busy dual carriageway so a room on a higher floor (>15) is essential if you also want the harbour view. Our first room on floor 7 was noisy with traffic all night. The rooms are slightly dated - particularly the bathroom. But for a city centre hotel, acceptable.... More

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Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was staying here on business. The hotel, the staff and the food were fantastic and the views of Hong Kong incredible! It is perfectly located for all the bars and restaurants. I look forward to a return visit!

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Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in Causeway Bay and close to the underground, great shopping and Convention centre. We had a 34th floor room with a stunning view of Hong Kong Harbour. The room was very comfortable and had all amenities including free wifi. The bar and restaurant on the top floor has brilliant views of Hong Kong Harbour and city. We... More

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Melbourne, Australia
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is not a hotel where the staff will know your name but they will provide a consistent high level of service. The hotel is in an excellent location for both shopping and business . The only thing to watch out for is the long wait for taxis in the morning.

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were booked into this hotel through Gullivers Travels a UK based sports specialist (rugby their big thing) I had stayed here one time before. The room was of a high standard , the buffet breakfast very good.,desk and concierge staff were professional and helpful Dickens pub is on lower ground; unsurprisingly busy during HK7's.It is good rather than great.... More

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Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

The Excelsior is a good choice if you want quality and service, but not the expense and formality of the 5* options in Admiralty and Central. Being one of the older hotels, there is a welcoming atmosphere, and throughout the hotel, the staff cannot be faulted on their attention to detail, courtesy and general professionalism. The Dickens Bar in the... More

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Additional Information about The Excelsior, Hong Kong

Also Known As:
The Excelsior, Hong Kong Hotel
The Excelsior, Hong Kong Hotel Hong Kong
Mandarin Oriental Hong Kong
Excelsior Hotel Hong Kong
Excelsior Hong Kong
The Excelsior, Hong Kong
Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Location: China > Hong Kong > Causeway Bay
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#58 Romantic Hotel in Hong Kong
#60 Luxury Hotel in Hong Kong
#61 Family Hotel in Hong Kong
#68 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Excelsior, Hong Kong 4*
Official Description (provided by the hotel):
Situated in the heart of Causeway Bay, the shopping centre of Hong Kong Island, The Excelsior, Hong Kong is only a five-minute drive from the city's central business district and 40 minutes by MTR from Hong Kong International Airport. The hotel features five exclusive Executive Floors with a private lounge, a fully equipped business centre, a state-of-the-art Fitness Centre featuring advanced fitness equipment and dedicated spa facilities, as well as extensive meeting and banquet facilities. ... more   less 
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