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All 651 Hong Kong hotels

The Excelsior, Hong Kong

4.0 of 5 Hotel   |   No.281 Gloucester Road, Causeway Bay, Hong Kong, China (Causeway Bay)
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The Excelsior, Hong Kong
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Ranked #87 of 651 hotels in Hong Kong
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
MayankTuli New Delhi, India
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1,230 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
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English first
New Delhi, India
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at the Excelsior hotel a couple of times & the best part about the hotel is the spacious rooms and brilliant location. The hotel has alot of shops & restaurants in its vicinity & is very easy to get to from anywhere in HK by the MTR. their lobby should be a little better & bigger (... More

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Senior Contributor
22 reviews 22 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in that hotel and had the full harbour view room at the executive floor. The interiors can be common but the view makes it exceptional so worth the extra cost. Would not recommend the partial view as it can get really partial ! The service is really that of the Mandarin Oriental : staff always doing their best... More

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Perth, Australia
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I recently stayed here on a business trip, and the best thing I can say about this hotel is that it is basic at best. It is a typical three star hotel, but nothing beyond that. Wi-fi is charged daily (aren't we past this? Isn't internet free?) and the check-in process was very frustrating. I had to wait five hours... More

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PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong Kong, responded to this review

Dear Hannah V, We are sorry to learn about your disappointment. We would like to share with you that if you book a published rate on our hotel website and create a profile, you will be able to enjoy complimentary high speed internet during your stay with us. Your feedback is important and we very much hope you would consider... More

Melbourne, Australia
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I arrived into HK very late for this stay, and was happy to be on the 29th floor - what a fabulous view of HK at night. This hotel was lovely, a large king bed and lounge suite, a small but workable desk and a decent size bathroom. The food at the hotel was nice, although I was only there... More

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Antwerp, Belgium
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The best location in town, less than 100 meters from Times Square and shopping district. Did not try the breakfast due to the numerous options around. Direct free connectivity to the airport. Only bay view rooms will have a view others overlook buildings.

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Bangalore, India
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Nothing beats this hotel when it comes to location. Bang in the middle of causeway bay. walking distance from atleast 10 malls, including the well know times square mall. 2 mins walk to the causeway bay metro station, which connects to tsim sha tui in 10 mins. Food is good. Service over all is good . Always take a part... More

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Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were given a corner unit which is rather big with 1 king-sized bed and 1 single bed for my son. There was plenty of space to put our luggage and additional shopping! It is in the middle of great shopping area so it's bad for the wallet but fun for the soul. The room are clean and service is... More

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Sacramento, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Speedy check in, lobby was a bit too busy and noisy with lots of traffic almost all the time. Elevator to room was speedy. Just make sure you take the right ones as elevators were preprogrammed to go to certain floors only. Free water bottles in the room which was a plus as I was so tired and dehydrated after... More

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Bandung, Indonesia
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 weeks ago

If you heard of The Excelsior good reviews. They're totally true. The hotel has a great rate, and a strategic place for shoppers. Food here also excellent. Concierge is very helpful with directions and bookings. A great place to stay in HK and everything you need seems like in a walking distance.

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Littlehampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is my 3rd time at the Excelsior, Hong Kong. Clearly I like it. There are good and not so good points about the place, but on balance I would always choose to stay there. First, as a holiday hotel for myself and my family, it is not cheap. There are certainly other hotels that offer adequate accommodation at a... More

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Additional Information about The Excelsior, Hong Kong

Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Causeway Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Excelsior, Hong Kong 4*
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Also Known As:
The Excelsior, Hong Kong Hotel Hong Kong
Mandarin Oriental Hong Kong
Excelsior Hotel Hong Kong
Excelsior Hong Kong

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Room/suite (105)
View from room (65)
Hotel & grounds (53)
Bathroom (30)
Dining (17)
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Amenities (55)
Deluxe Harbour View Room (33)
Deluxe Suite (59)
Presidential Suite (63)
Restaurants and Bars (67)
Superior Side Harbour View Room (36)
The Hotel (12)

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
Dining (3)
Room/suite (6)
Other (5)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
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#22 Spa Hotel in Hong Kong #54 Family Hotel in Hong Kong #55 Romantic Hotel in Hong Kong #66 Luxury Hotel in Hong Kong #69 Business Hotel in Hong Kong
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Official Description (provided by the hotel)
Situated in the heart of Causeway Bay, the shopping centre of Hong Kong Island, The Excelsior, Hong Kong is only a five-minute drive from the city's central business district and 40 minutes by MTR from Hong Kong International Airport. The hotel features five exclusive Executive Floors with a private lounge, a fully equipped business centre, a state-of-the-art Fitness Centre featuring advanced fitness equipment and dedicated spa facilities, as well as extensive meeting and banquet facilities. ... more   less 
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