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All 691 Hong Kong hotels

The Excelsior, Hong Kong

4.0 of 5 Hotel   |   No.281 Gloucester Road, Causeway Bay, Hong Kong, China (Causeway Bay)
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The Excelsior, Hong Kong
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Ranked #92 of 691 Hotels in Hong Kong
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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1,329 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
22 reviews 22 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed in the Excelsior this week for my usual pre-xmas shopping break. We stayed for 5 night in a superior executive twin room with partial harbor views. The location of this hotel in Causeway Bay is perfect. The shopping and restaurant district is literally behind the hotel and only a 2 minute walk to the MTR. We managed to plan... More 

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Manila, Philippines
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Excelsior is one of my favourite hotels in Hong Kong. It has good rooms, great facilities and fabulous restaurants. Best of all is the location, which is smack bang in the middle of town and on all the transport routes. The rooms are small but very comfortable. Beds and linens are fantastic. Shower has great water pressure too. The... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW

Excellent location, close to trains, restaurants, shopping etc. Within walking distance to most things that matter for the business traveller. Staff are courteous, professional and efficient. Rooms are very clean and is kept by efficient housekeeping. Breakfast bar has a great menu and complimented by excellent staff.

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Rayleigh, United Kingdom
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice hotel situated on Hong Kong Island overlooking the harbour. Clean rooms although very expensive. Friendly staff and a good selection of food for breakfast. Great view of the harbour from some of the rooms.

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PR_ManagerHKG, Guest Relations Manager at The Excelsior, Hong Kong, responded to this review

Dear Half-a-sandwich, Thank you for your comments on our room rates and we will certainly take your comments into consideration when we next review our pricing strategy as part of our regular market benchmarking review. Your feedback is important to us and please do not hesitate to contact us prior to your next visit so that we can make the... More 

Top Contributor
57 reviews 57 reviews
54 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It difficult to beat the location of The Excelsior, which is only 3 minutes walk from the Causeway Bay MTR station. It's so closely to the busiest shopping area in Hong Kong and countless restaurants. It's also convenient to take a taxi to get to Central (when there's no occupy Central activity). A good base to explore Central.

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Porthmadog, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We have stayed in the Excelsior about 10 times over 40 years. It maintains its welcoming values, helpful staff, good location and excellent harbour views. From the breakfast buffet to the Dickens Bar the high standards have been maintained. If the room rate is acceptable it will be our choice for our next Hong Kong visit. The negatives are 'No... More 

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Manila, Phils
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

the best thing with this hotel is the location. perfect area for shopping (Sogo, Time Square, World Trade Center, etc) the room is as expected. nice toiletries I find the buffet at Cafe on the 1st limited particularly for lunch. Breakfast buffet is just ok. There is a cappuccino machine I stayed at this hotel for a conference. since the... More 

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Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent here 4 nights in lat November 2014. Hotel staff very friendly, we arrive to the hotel few hours before check in but got our room immediately. Gym was very nice with good equipment also dressing room and showers at the gym were very clean. Location of the hotel was perfect, only 2 minutes o the department store Sogo... More 

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Chennai (Madras), India
1 review
5 of 5 stars Reviewed 1 week ago

Excellent. I enjoyed my stay in your hotel. When I come to Hong khong will prefer to stay in this hotel. I felt it is veyr secured and helpful. It gives value to the customer. Nice breakfast . TImely help.

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Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Very pleasant stay, great location and service, mostly will come back again, the air conditioning unit wasn't working well at first, but after fixed, everything was fine.Located in a area that is close to everything that you may need.

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Additional Information about The Excelsior, Hong Kong

Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Causeway Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Excelsior, Hong Kong 4*
Number of rooms: 884
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Also Known As:
The Excelsior, Hong Kong Hotel Hong Kong
Mandarin Oriental Hong Kong
Excelsior Hotel Hong Kong
Excelsior Hong Kong
Hotel Style:
#22 Spa Hotel in Hong Kong
#57 Family Hotel in Hong Kong
#62 Romantic Hotel in Hong Kong
#70 Luxury Hotel in Hong Kong
#75 Business Hotel in Hong Kong

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Amenities (55)
Deluxe Harbour View Room (33)
Deluxe Suite (59)
Presidential Suite (63)
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Superior Side Harbour View Room (36)
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