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The Excelsior, Hong Kong

4.0 of 5 No.281 Gloucester Road, Causeway Bay, Hong Kong, China
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Certificate of Excellence 2014
The Excelsior, Hong Kong
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The Excelsior, Hong Kong
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1,394 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philippines
1 review
4 of 5 stars Reviewed yesterday NEW

Enjoy our two night stay here. Our romm was upgraded to deluxe harbor view and it was excellent! Room was big for two. Sumptuous breakfast. Convenient and close to the malls in the surrounding area. Will definitely stay again

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London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Miss the Excelsior, been here for the past 18years & not a bad word - the rooms do need updating, but, that aside, fab location, staff always friendly & very helpful - excellent food, so much going on outside of the hotel

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

I went on the 3rd week of January 2015 to the excelsior for a business trip. The stay has been quite pleasant to me. Pros: The food was great. Breakfast spread was good, quality was impressive as well. Service of the staff deserved a praise as it was consistent across the restaurant, concierge and room service. Hotel was clean and... More 

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Portsmouth, England, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Six of us spent a week at the Excelsior and found the hotel to be ideally located with easy access to the MTR, useful bus routes, lots of shops and a good range of restaurants. Our rooms were a good size and we had fantastic views across to Kowloon - it's worth asking for a waterfront room. Be aware that... More 

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Cumbria
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel on a stopover on our way to New Zealand. Without exception the staff were really pleasant and helpful. The breakfasts were excellent and as soon as I asked for gluten free I was told exactly what I could eat. The next day gluten free bread appeared immediately without my having to ask for it. We... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great hotel in Causeway Bay. excellent value for money; great facilities and very efficient staff. Ideal for both business and leisure travellers. Special recommendation for Dickens bar which is excellent for informal dining and watching sport. by Hong Kong standards this is a real gem.

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sydney
Top Contributor
73 reviews 73 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

This will be our go to hotel for next visits to Hong Kong. All of the staff were polite and helpful, no attitude like we had from all other Hong Kong hotels we have stayed at ( Hotel ICON, Crowne Plaza etc). I prefer Causeway Bay area too. This hotel is attached to a shopping mall, a few minutes walk... More 

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Top Contributor
64 reviews 64 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excelsior has great view on the sea and harbour. If possible, ask for room as high as possible. Service is good, breakfast is good and location is excellent. Excellent choice for HK visitors. There is walking distance to all attractions so you dont need taxi.

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

If you can afford it - this is a really nice hotel. We got a free upgrade to Executive through out Travel Agent which gave us lots of benefits. It is in a good location and near a nice park. As most people live in high rise flats the open spaces are full of young and old getting exercise of... More 

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Gurgaon, India
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is a great place to stay. Locations is good. Rooms are really spacious. Hotel staff upgraded me to harbour view room. Hotel staff is very courteous and helpful. Very close to Causeway bay MTR.

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Additional Information about The Excelsior, Hong Kong

Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Causeway Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Excelsior, Hong Kong 4*
Number of rooms: 884
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Also Known As:
The Excelsior, Hong Kong Hotel Hong Kong
Mandarin Oriental Hong Kong
Excelsior Hotel Hong Kong
Excelsior Hong Kong
Hotel Style:
#22 Spa Hotel in Hong Kong
#51 Romantic Hotel in Hong Kong
#52 Family Hotel in Hong Kong
#65 Business Hotel in Hong Kong
#66 Luxury Hotel in Hong Kong

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