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All 645 Hong Kong hotels

The Excelsior, Hong Kong

4.0 of 5 Hotel   |   No.281 Gloucester Road, Causeway Bay, Hong Kong, China (Causeway Bay)
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The Excelsior, Hong Kong
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Ranked #85 of 645 hotels in Hong Kong
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Monica H Mumbai (Bombay), India
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1,208 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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  • Indonesian first
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English first
Mumbai (Bombay), India
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Excellent place to stay close by to most of the famous tourist spots.centrally located hut no view except for the harbour view rooms however check in takes a lot of time and the prices are a bit on expensive side as not inclusive of any free meals.

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Senior Contributor
25 reviews 25 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just back from a work trip to Hong Kong and stayed in a standard room at the Excelsior during my time there. The highlight was definitely the location, smack in Causeway Bay and surrounded by shopping and food options. Service was surprisingly good too and staff were attentive and spoke good English. The room was on the small side and... More

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Top Contributor
65 reviews 65 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in a superior room with a harbour view. It was a large room with a king sized bed. The bed linen was of a good quality. There was comfortable seating in the room too. The staff were very friendly. The only gripe was the air conditioning wouldn't go below 20°C which is high for Northern Europeans. Every area... More

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Mumbai (Bombay), India
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located in Causeway Bay.. next to great shopping.. excellent access to the MTR and short ride away from the airport express... But the rooms are old, views erratic and the place is crowded with tourist groups. Not for a true blue business traveller. Food was excellent. But they could have catered the requirements of Indian food better... More

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Gurgaon, India
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Excelsior for almost 5 days in last week and the experience was very good. The thing that stands out about the Hotel is the location. It is centrally located just next to the MTR station and is a paradise for shoppers as you have a multitude of malls next to it. WTC, SOGO, Times Square are all... More

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Melbourne, Australia
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you are coming to Hong Kong to shop and want to stay on the island, this is the place to be. It is about 5 steps from the World Trade Centre, 2 minutes from SOGO and the MTR, so it is very easy to get around. The staff at reception were incredibly friendly and helpful, concierge were helpful albeit... More

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Singapore, Singapore
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The service is good, starting with the guy at the front desk. He gave me a surprise upgrade to a harbour view room (although the view is nothing great, but the floor area of the room is larger). My room rate came with buffet breakfast. Upon hearing that I will not be able to eat the buffet breakfast on my... More

Was this review helpful? Yes 1
18 reviews 18 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The Excelsior, Hong Kong is a very decent property. Starting with it's location, It is located in Causeway Bay. You simply come out of your hotel and you are facing World-Trade centre, a mini-mall which is adjacent to this property. You walk hardly 50 - 100 meters and you find yourself in the midst of one of the best street... More

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Woking UK
Top Contributor
97 reviews 97 reviews
54 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

I've always stayed at The Excelsior in Hong Kong, and after this trip, always will. My luggage didn't turn up at HKG, so when the check-in clerk found out, he arranged for housekeeping to send up a bag of essentials - socks, t-shirt, shorts, etc - and then took care of all the chasing up of the bag. I was... More

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Bath, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for five nights in late June / early July 2014 following a visit in 2012. While some of the rooms / amenities could benefit from some renovation, the overall disposition is very good. The check-in is very efficient and all staff helpful - especially the waiting staff at breakfast [which is superb]. One key reason for returning is... More

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Additional Information about The Excelsior, Hong Kong

Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Location: China > Hong Kong > Causeway Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Excelsior, Hong Kong 4*
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Also Known As:
The Excelsior, Hong Kong Hotel Hong Kong
Mandarin Oriental Hong Kong
Excelsior Hotel Hong Kong
Excelsior Hong Kong

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Bathroom (30)
Dining (17)
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Amenities (55)
Deluxe Harbour View Room (33)
Deluxe Suite (59)
Presidential Suite (63)
Restaurants and Bars (67)
Superior Side Harbour View Room (36)
The Hotel (12)

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#22 Spa Hotel in Hong Kong #52 Romantic Hotel in Hong Kong #57 Family Hotel in Hong Kong #62 Luxury Hotel in Hong Kong #68 Business Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Situated in the heart of Causeway Bay, the shopping centre of Hong Kong Island, The Excelsior, Hong Kong is only a five-minute drive from the city's central business district and 40 minutes by MTR from Hong Kong International Airport. The hotel features five exclusive Executive Floors with a private lounge, a fully equipped business centre, a state-of-the-art Fitness Centre featuring advanced fitness equipment and dedicated spa facilities, as well as extensive meeting and banquet facilities. ... more   less 
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