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All 345 Hong Kong hotels »

The Excelsior, Hong Kong

4.0 of 5
No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Hotel amenities
Special offer
Luxury Breaks
Ranked #62 of 345 hotels in Hong Kong
4.0 of 5 stars 548 Reviews
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548 reviews from our community

What travelers say about this hotel
  • Causeway bay(26)
  • Very good(13)
  • Excelsior Hotel(8)
  • Executive Lounge(8)
  • Top floor(7)
  • Victoria park(4)
  • Dickens bar(4)
  • Shopping area(3)
  • World Trade Centre(3)
Traveler rating
    192
    235
    91
    23
    7
Only show reviews for Family (53) | Couples (135) | Business (167)
Date Rating
HongKong27
London, United Kingdom
Senior Contributor
41 reviews
5 helpful votes
5 of 5 stars Reviewed February 8, 2012 NEW

We stayed here in January 2010 and decided to return to celebrate my birthday this January 2012. This hotel does not disappoint - the Concierge's department is superb the best one I have ever encountered - nothing is too much trouble for them to help you with and advise. The staff in the Dickens Bar are great - if you... More

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vegas657
portsmouth
Contributor
16 reviews
4 helpful votes
5 of 5 stars Reviewed February 7, 2012 NEW

I have stayed in the excelsior on at least 6 or 7 occaisions now when travelling through HK to go to China. Its a great hotel and has sort of a colonial feel. The bar in the basement is a great venue for a good few beers after a long days work and over the road (out the back door... More

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gillod
barcelona
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed February 3, 2012
1
person found this review helpful

Having done a few reviews now, I decided to focus on the things that are more important to me personally. Here goes. Keys are handed out without staff mentioning my room number. There are plenty of staff in the lobby. In the room, there are two plugs in front of the mirror, with adaptors, which is great. There is hair... More

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Sri13
Bangalore, India
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed January 31, 2012

I happened to stay at this hotel for the first time when I was traveling on work. Got in, early morning ~2am and went to bed. Woke up to such an awesome sight of the harbour that I spend a few hours at the window.The rooms are spacious and the staff are friendly. Didnt try the food in the hotel.... More

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RandB264
Wirral
Contributor
13 reviews
16 helpful votes
5 of 5 stars Reviewed January 30, 2012
1
person found this review helpful

This hotel is located on the waterfront of Hong Kong harbour. It has great views from the rooms on the front and is close to the MTR undergound station, shopping areas and bus/tram routes.The staff are extremely helpful, efficient and friendly. It was a joy to be staying here for the 10 nights that we did. We had very wide... More

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HexhamDave
Northumberland
Contributor
13 reviews
18 helpful votes
5 of 5 stars Reviewed January 28, 2012
2
people found this review helpful

We stayed for a week as a long planned birthday trip for my wife and our first return to Hong Kong after living there for four years in the seventies. The Excelsior had been one of our regular haunts and we decided to stay there mainly because of its location in Causeway Bay and proximity to the MTR station. We... More

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Chris D
London, United Kingdom
Senior Contributor
37 reviews
17 helpful votes
4 of 5 stars Reviewed January 24, 2012
1
person found this review helpful

The Breakfast is superior European and Chinese Buffet. However it also includes a small quirk of accounting. We travelled as a group of 3 in two rooms. I paid Travelbag for breakfast x 3 each day but the Hotel assured me that it's policy was that even in a room where 2 people were booked, only one breakfast was paid... More

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Peter R
Aberdeen, United Kingdom
Reviewer
4 reviews
5 of 5 stars Reviewed January 23, 2012

We stayed at the Excelsior, Hong Kong in January 2012. As we had flown overnight we got to the hotel early in the day; the reception staff checked us in and then gave us a voucher to have a tea/coffee while they sought out a cleaned room for us. We we able to go to the room by 10.30 a.m.... More

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Manny S
Houston, Texas
2 reviews
3 helpful votes
4 of 5 stars Reviewed January 20, 2012
1
person found this review helpful

The perfect location in Kowloon. Close to major shopping, MTR and ferry. TOTT's on the roof is great for bar food and outdoor experience. I have been staying at this hotel on an annual basis for the past 10+ years and it always exceeds my needs. Service is always good. Hotel website has deals that are emailed. Good values. Just... More

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didiIreland
Ireland
Contributor
14 reviews
9 helpful votes
3 of 5 stars Reviewed January 20, 2012

The Excelsior is well situated if you need to be in Causeway bay and is only about 10 minutes in a taxi away from The IFC and the Star Ferry. However the hotel is dated with old rooms.There are so many other nicer and cheaper hotels in the area.And if you want to be near the night life of Wan... More

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The Excelsior, Hong Kong Also Known As

  • Mandarin Oriental Hong Kong
  • Excelsior Hotel Hong Kong
  • Excelsior Hong Kong
Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China

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The Excelsior, Hong Kong
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