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The Excelsior, Hong Kong

4.0 of 5
No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Hotel amenities
The Excelsior, Hong Kong
Ranked #49 of 367 hotels in Hong Kong
4.0 of 5 stars 631 Reviews
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631 reviews from our community

Traveler rating
    218
    281
    102
    23
    7
See reviews for
Families
66
 
Couples
152
 
Solo
73
 
Business
198
 
What travelers say
  • Causeway bay(33)
  • Very good(15)
  • Excelsior Hotel(12)
  • Executive Lounge(9)
  • Top floor(7)
Date Rating
UK
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW

Second stay in the past year. Always good. Never disappointing. Lovely staff. Excellent breakfast selection. Great bar in the basement. Good shops and local transport. More

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Asia
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 23, 2012 NEW
2
people found this review helpful

I hadn't been to Hong Kong in years and the hotel rates were appallingly high. I got a good deal at The Excelsior and expected the adage "you get what you pay for". I was wrong. It was a real surprise. The location was great (although their famous harbour view fast disappearing with reclaimed land and rampant land development in... More

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Singapore, Singapore
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

just next to causeway bay MTR station. lots of eateries around. lots of shopping too. bus and minibuses abound. service staff were good. and there were nice little touches like a toy for my daughter. we booked a promotion flight+hotel package from Cathay pacific and it's really good value. if i had to pay for the room @ excelsior separately,... More

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Singapore
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 22, 2012 NEW

I stayed at the Excelsior in Hong Kong last night, and got a decent rate of HKD 1,780 on a Monday night, for a regular room. Checkin was very typical, front desk was well trained and scripted and my luggage was brought up to my room promptly. Room was clean and orderly. No extras, no surprises. I was hungry and... More

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Sydney
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 21, 2012 NEW

Hotel Service is great but be careful they don't position your room under the club floor dining area, as therse are quite noisy. The views form the club lounge are really spectacular and a great way to destress from Hong Kongs blistering pace. I would stay again but not under the lounge. More

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Tokyo, Japan
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 20, 2012

The reference to Mandarin in the hotel's name, might have raised my expectations a little too high. There was nothing really wrong with the hotel, but the rooms are showing their age despite recent renovations and I was expecting more. More

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London
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 19, 2012

I was there on a business and holiday trip and stayed on one of the the 'executive floors'. There were a few inclusive extras thrown in when you pay a little extra such as a personalised check-in facility without queueing in the lobby (this can get busy at times). We also had access to the executive lounge where you can... More

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Bangkok, Thailand
Senior Contributor
29 reviews 29 reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 19, 2012

I had heard mixed reports but I was very happy with my one night stay. The check in was extremely efficient notwithstanding a busy lobby and the room was very comfortable, with a harbour view. Good breakfast, free wifi, and good Causeway Bay location minutes from Central by taxi or subway. Yes it's a bit dated And the bathroom was... More

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London, United Kingdom.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 18, 2012

I'd certainly use this hotel for personal as well as business travel. I found staff very polite and helpful and the location could not be better for shops restaurants and MTR station. I think it offers good value and would recommend it for a short break in Hong Kong. For a longer break I might choose a larger room in... More

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Ontario
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 15, 2012

A beautiful facility . The rooms are small in comparison to North America, however, all amenities are provided and the room is certainly comfortable. If you are fortunate to have a room facing Victoria Harbour, all the better for the amazing view. The restaurant is amazing with more than enough choices of delicious food. The English pub downstairs is also... More

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Additional Information about The Excelsior, Hong Kong

  • Mandarin Oriental Hong Kong
  • Excelsior Hotel Hong Kong
  • Excelsior Hong Kong
Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Price Range: $$$

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