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The Excelsior, Hong Kong

#82 of 696 Hotels in Hong Kong
Certificate of Excellence
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No.281 Gloucester Road, Causeway Bay, Hong Kong, China
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1 room 1 adult
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The Excelsior, Hong Kong
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1,858 Reviews from our TripAdvisor Community

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Makati, Philippines
1 review
3 of 5 stars Reviewed 2 days ago NEW

After staying at other hotels for our last few trips in Hong Kong, we decided to try staying at The Excelsior a higher star rated hotel than what we usually stay at also in Causeway bay. Though to my surprise the 30 to 40% premium we paid over the other hotels didn't really get us more for our money. The... More 

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Helpful?
Thank kgoph
Jakarta, Indonesia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived in Hongkong early in the morning around 6am . Sleep deprived , tired and hungry .. We are trying to check in at that hour (6.45am). Learning from past experiences I am pretty sure we will not be able to check in to hotel until at least 2 pm. I really dont dare to imagine what a long... More 

Helpful?
Thank Ivan S
Ho Chi Minh City, Vietnam
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I was there for business trip.The room is very spacious and well-equipped.the restaurant is pretty good with wide range of local and international food.The staff is very helpful and professional.the location is perfect, it's few steps from MRT station and SOHO shopping center.

Helpful?
Thank Tripswayer
Nottingham
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Having spent $hk 21,000 you'd expect complimentary wifi for my guests. Not at this place and it spoilt the experience. Come on Excelsior you can do much better!!!! And provide a much better overall experience. Food was good but it's an overall package these days and your's is sadly not up to the high class that you portray. Improvement required.

Helpful?
Thank Andy88888888
Macclesfield, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Excellent location, breakfast and service. The rooms are looking a bit tired but overall extremely good value. The staff in the Club Excecutive Lounge were very accommodating and extremely helpful. Great bar downstairs

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Helpful?
Thank jennessalt
North Rhine-Westphalia, Germany
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Location away from the concentrated traffic of the immediate inner city yet quick and easy access to the Causeway Bay subway station; high Mandarin Oriental attention to detail in all that we needed; attentive, friendly, polite and cheerful service by all that we encountered and, as we learned, temporary assignment of some of the staff from Mandarin Oriental hotels in... More 

Helpful?
Thank Avosmediano
Middleham, United Kingdom
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I had sheltered here in the past from a typhoon, but only actually stayed recently. We also conducted a seminar here the following day. I found the buffet to be one of the better ones in HK. Not quite as good as the Conrad, but cheaper! HK buffets are excellent anyway, so this one is still world-class. My room was... More 

Helpful?
Thank beaumap
Singapore, Singapore
Level Contributor
291 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed 1 week ago

While this property is beginning to look old, the service is getting better all the time! Love the stay every time I travel on work to HK. In room dining, laundry service and efficiency of staff is simply world class.

Review collected in partnership with this hotel

Helpful?
Thank Nishchint_India
Shanghai, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for one night in the harbour view room. Upon arrival no one helped us with our luggage, the check-in process was okay. Went into the room, the view was magnificent. Room was a bit old but in an elegant way. Nothing special happened for our stay. The check out was quick and efficient, the bellman helped us with our... More 

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Helpful?
Thank maximus_fabio
Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed our stay here. All staff were great and professional, accommodating our needs. Thanks so much for a pleasant stay! PS: there is a door-to-door paid (140HKD per person) shuttle bus that can be booked from the airport that takes you to the hotel directly. They will just add the charge to your room and you can pay for... More 

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Thank Seivland P
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Staying in Wan Chai / Causeway Bay

Neighborhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centers of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
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