I think Mandarin Oriental has redefined a true 5-star service. Definitely one of the best hotel I've ever visited! You can feel it since the first time you arrive. We were escorted by the front desk staff who explained everything we needed to know about the hotel. The room amenities were truly amazing : - main control panel (TV) -... more

This is probably one of the best hotels ive stayed in, service was incredible. Lovely rooms with huge bed and gorgeous bathroom. Nice touches that they leave biscuits or chocolates for you at night. Wifi was charged which I thought was unfair given price of hotel. Breakfast in main restaurant very good excellent choice and again staff extremely attentive. Great... more

Beautiful view, amazing service, terrific interior. Would happily stay here again when I go back. The tea service when you arrive set the tone for my stay. more

You cannot fault the Mandarin Oriental Hong Kong for excellent service, brilliant rooms, exquisite food, wonderful staff and a great location. For someone who has travelled the world and stayed in many different hotels there is nothing and I repeat nothing that compares with the Mandarin Oriental Hong Kong - as they say in their ad "I am a fan"!! more

The staff is well trained and hospitable. When things went wrong with the interent connection they tried their best then called in the it specialist. Within 10 minutes all was fixed and was given extra time ot work on the interent. Every experience I had with them problem solving was extrememly good. I was there only for 2 nights but... more

No need to go on and on about the service, which is as good as everyone says. The buffet breakfast is awesome and worth waking up early to linger over. I could eat for hours. A large part of the harbor across the hotel is under construction, which does ruin the view somewhat, but that really can't be helped (there... more

Stopped over in Hong Kong for a few days and hit lucky with this hotel. The hotel is a little smaller than the normal large chain hotels so it we have received a very peronalised service everywhere we have gone in the hotel - went to the bar twice and they knew my name! The spec of the rooms are... more

As a local I use the MO HK for business and social meetings all the time and have received an exceptional service over a number of years especially in the Clipper Lounge, and by the manager Billy. Whenever I come in the staff show me to my favourite table if it is free and always try to find me space... more

The rooms are great and the location really convenient but the service you experience from being picked up at the airport to checking out is the best I have ever come across. Heartily recommend to everyone. more