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Prince (Marco Polo Hotels)

#48 of 693 Hotels in Hong Kong
Certificate of Excellence
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No.23 Canton Road, Kowloon, Hong Kong, China
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Prince (Marco Polo Hotels)
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485 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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  • Chinese (Simplified) first
  • English first
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San Francisco, California
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is just a great hotel. It's the cheapest of the 3 Marco Polo properties in Harbor City, but it's about as nice as the others. Rooms are nice and cozy (though would appreciate a real work chair at the desk), staff is nice and helpful, and the breakfast is fantastic.

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Jeff A Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are... More 

Manila, Philippines
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My mom, sister and I, stayed at the Continental Club for 4 days. upon arriving in the afternoon, we had snacks and the staff was very friendly and helpful. The room is big enough for 3 persons and everything is clean and well-kept. Pay extra for the continental club as they will facilitate a quick check-in and out system on... More 

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Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Cha16 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us particular with the Contiental Club service. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate... More 

Adelaide, Australia
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Prince for 6 nights and were very satisfied with the level of service provided by staff at the Hotel as well as the location. We booked a room on the 16th floor and were able to access the Continental Lounge throughout the day and received complimentary breakfast, afternoon tea and evening cocktails as part of the... More 

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Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear SpecialBirthday Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are our... More 

Tweed Heads, Australia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for 4 nights in mid July as part of a larger trip to Hong Kong. The second part of the stay was in JW Mariott in Central which I'll review separate. Prince Hotel is part of the Marco Polo chain of hotels in the massive Harbour City mall complex. We stayed in a premier room... More 

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Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear WeLive2Travel_77 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comment about the... More 

Dubai, United Arab Emirates
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

It was a pleasure to arrive at the airport and headed straight to the hotel desk and was quickly explained about the hotel shuttle. An easy bus ride, we arrived at the hotel in the heart of Hong Kong, in Kowloon. The staff welcomed us and were really helpful. I must recommend the very useful smart phone, that was available... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Katrina T Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back... More 

Dongguan, China
Level Contributor
356 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed 1 week ago

Located on a great shopping spot in Hong Kong Decoration is nice and room are spacious Perfect access to shopping and business Price is fair for hotel's quality The best place to stay if you have to take a ferry into mainland, or have a lot of shoppong

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Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Ivan S Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back... More 

Dongguan, China
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I hadn't heard about Marco Polo hotels before but my HK friend told me later that it's well known in HK. Great location because it's in the shopping mall (Harbour City), and within walking distance of tsim sha tsui metro station and heritage 1881. Fantastic service at the Front Office. I remember Ali (door man), Tiffany (receptionist, who arranged a... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Natalia B Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are... More 

Kobe, Japan
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is with much pleasure that I am writing to you about the outstanding service my family received during our stay on the Executive Floor of the Marco Polo Hotel. We stayed in room1612 from Monday July 29th until Sunday 5th July. During that time, we enjoyed the privileges offered in The Continental Club. Breakfasts, Afternoon Tea, snacks and the... More 

Was this review helpful? Yes 1
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear SusanneChin Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are thrilled that our guests care to... More 

San Francisco, California
Level Contributor
88 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is great, in the center of things and really great for shopping in a air conditioning place as it can be pretty hot in Hong Kong. The room was pretty large and great beds. Staff was very helpful and nice. My only problem was that after staying for 5 nights, I had only 1 breakfast and when I... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear nomade123 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We sincerely apologize if we fell short of... More 

Manila
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We always stay at the Marco Polo Gateway everytime we are in HK. But this time, we chose the Prince since our relatives were staying there. We did a good decision in staying here because the service was better than service in Gateway and Hong Kong Hotel. They are very attentive to your needs. The room is clean and the... More 

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear itchyfeet 19 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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