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Prince (Marco Polo Hotels)

#54 of 691 Hotels in Hong Kong
Certificate of Excellence
No.23 Canton Road, Kowloon, Hong Kong, China
Hotel amenities
Best prices for: 1 room 1 guest
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Prince (Marco Polo Hotels)
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425 reviews from our community

Traveler rating
    185
    173
    51
    8
    8
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104
55
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132
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
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    (425)
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    (93)
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    (104)
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    (126)
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    (102)
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UK
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 3 nights. I was traveling with my mother, we had a Twin room. We were very impressed with the size of the room and the cleanliness . The beds and pillows were really comfortable. The location is perfect, it's in the heart of great shopping and restaurants and in close proximity of the Star Ferries. The staff were... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Lauren026 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are our... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay twice here and still remember how easy it was to come to this hotel from HKIA. It has all you wants from a hotel, good breakfast, location, comfort & spacey room, nice staff, shopping malls, and all are in one good price package. From airport you can easily go by airport express train, stop at Kowloon station, and... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Eko H Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back... More 

Birmingham, United Kingdom
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights on business. Attached to a very large shopping mall (the other end is the actual Marco Polo hotel, should have been more specific when company booking), easy access to MRT and ferry Laundry prices unbelievably high which is an issue when your travelling for over two weeks Staff friendly and helpful, breakfast good and normal free... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Peter W Thank you very much for taking your time to review us on TripAdvisor. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comments about the laundry price and no view at the gymnasium. Please note that... More 

HK
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It has a greta gym, and is excellent in location for shoppers and business. A short walk to the metro or Star Ferry to get to Hk island as needed. it has a serviceable gym, but you must ask for access on check in. It is massively over priced for the service and amenities level. The beds are hard and... More 

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Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Canuckaway Thank you very much for taking your time to review us on TripAdvisor. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We apologise for the unpleasant experience you have encountered upon check-in. Please rest assured that this issue has been addressed... More 

Delhi, New York
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 18, 2015

Have stayed here a few times over the years. Have seen the surrounding area change drastically. Originally there were food joints opposite the hotel which have been replaced by the banks. There is a good foot massage place across the hotel entrance. Small lobby but efficient service. Good b'fast. Upper floor corner room is nice. Good size toilets. The lobby... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear 20Jbond007 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to... More 

Manila, Philippines
Top Contributor
288 reviews 288 reviews
44 hotel reviews
215 helpful votes 215 helpful votes
5 of 5 stars Reviewed February 3, 2015

I've previous stayed in this hotel several times but I've got to give a 5 star for this recent stay. I did see improvements from 2 years ago which was my last stay there. The rooms are definitely better and cleaner after the renovations. I just wish they would have a tiny freezer section to their refrigerator, a minor issue... More 

Was this review helpful? Yes 1
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear kormensandiego Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comment about the... More 

Manila, Philippines
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 21, 2015

We've been staying at this hotel ever since we were kids when we go to Hong Kong a few days almost every year. When we think about our fond memories in Hong Kong, the Marco Polo Prince Hotel is always included as this would serve as our home away from home. Love the improvements they've been doing - room renovations,... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear milmik Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments have given us the highest reassurance that we are right on track. We feel most fortunate to have a team of professionals who constantly put customers first. We look forward to... More 

Pretoria, Gauteng, South Africa
Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2015

i stayed there in May 2014 for a week for business. WOW...it actualy shuld get a 5 star rating! Staff are very pofesional and could not do more to be at your service. The Business lounge ( Excecutive lounge ) was a real treat. The staff remember your name and made a point to talk to you. Food was specially... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Ms Annelie L Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates... More 

Zurich, Switzerland
1 review
4 of 5 stars Reviewed January 20, 2015

The Prince Hotel is a good Hotel with everything what you need (good size rooms, very good breakfast, gym, restaurants and a nice bar). The location is very good (directly on Canton Road and connected to the famous Gateway Mal). Why I love this hotel the most is that they have a wonderful staff. All the employees which I have... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear AndreHK89 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to... More 

Melbourne, Australia
Top Contributor
215 reviews 215 reviews
25 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

This is not a 5 star hotel but the rooms are clean and the staff are helpful & friendly The 16th Floor the Executive floor the room size is adequate & bathroom is a decent size It is a good hotel if you are doing business They have a good breakfast in the Executive lounge & at 5.00pm free drinks... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Evelynne G Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to the pleasure of... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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