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Prince (Marco Polo Hotels)

#57 of 693 Hotels in Hong Kong
Certificate of Excellence
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No.23 Canton Road, Kowloon, Hong Kong, China
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Prince (Marco Polo Hotels)
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452 Reviews from our TripAdvisor Community

Traveler rating
    194
    187
    55
    8
    8
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110
59
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146
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Singapore
1 review
4 of 5 stars Reviewed yesterday NEW

Dependable and comfortable stay - still good after many years staying there... a recommend for others.. but if too many go there then quality may suffer and rates would go up so... check in can be speedier... takes too long... check in for GHA members cud be considered... security staff very serious with their work.... a smile would work :... More 

Review collected in partnership with Marco Polo Hotels

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Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As the Gateway was quite booked for the New Year's festivities, we opted to give the Prince a try. We booked a room on the club floor and upon arrival, we were met at the door where they took our baggage for us and they escorted immediately to the check in at the lounge. It was a quick and hassle-free... More 

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Navi Mumbai, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We were visiting Hongkong with our 2 children and choosing thus hotel was a perfect desicion. It's located in the Harbour city mall which is probably one one the best shopping malls and has a fabulous food court too!! The rooms are very good and what impressed me was that each room was given a complementary mobile phone called 'handy'.... More 

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Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Avidtravelle Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are our... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very good hotel: nice staff, modern and comfortable room, neat and clean. Good variety of food for breakfast. Position is excellent to get to Harbour City. It's just a little bit tricky to get wifi in the room, but overall experience was very good.

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Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Micko83 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comment about the... More 

Province of Treviso, Italy
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very confortable; you feel at home when you came in your room after a day of work. Breakfast is excellent and staff is very kind and professional. The room is very clean. Only one criticism: in the reception there aren't enough sofas and chairs.

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear 873mar Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comment about the... More 

Manila, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

I've been to Hong Kong over 10x in my lifetime and i must say, the staff (reception, guest services) of Prince Hotel is definitely among the best. This is the first time, we felt "very well" taken cared off by the hotel staff in any hotel in Hong Kong. We had a question for them twice a day every day... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear JayDelRosario Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are our... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for two nights with two other family members. The hotel is located along the luxury streets Tsim Sha Tsui. We had a misunderstanding about the booking but at least they were able to respond right away. Pros: - The hotel's location is nearby the shopping centers. It has a direct access to The Gateway Mall which is an... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Denisse Juxette V Thank you very much for taking your time to review us on TripAdvisor. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comments in particular the breakfast buffet variety. Rest assured that we have placed... More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very limited rooms with nice harbor view. Overall nice hotel at a good location, bathrooms are huge for hong kong standards. But the in room decor looks time stood still for the hotel, looks 80s or early 90s kinda of era.

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Lam S Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comment about... More 

Santa Clara, California
Top Contributor
119 reviews 119 reviews
62 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights for a team meeting. Hotel is far from new, but rooms were very nice and obviously refurbished in the recent past. Often this means nice, but lacking in some respects. Not here though, rooms are thoroughly nice though not very large. Very, very clean and with a larger than expected bathroom. I'd stay again any time. One... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear jondf Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comments about the... More 

Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Have often visited the Prince Marco Polo Hotel in Hong Kong. I have never been disappointed and have always looked forward to my stay there. The staff have come to know me and make me feel very welcome. It is good that the staff know what you like and go out of there way to make you feel at home.... More 

Was this review helpful? Yes 2
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Bruno C Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
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