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Prince (Marco Polo Hotels)

#36 of 696 Hotels in Hong Kong
Certificate of Excellence
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No.23 Canton Road, Kowloon, Hong Kong, China
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Prince (Marco Polo Hotels)
Prince (Marco Polo Hotels)
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663 Reviews from our TripAdvisor Community

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Bangkok, Thailand
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at Continental Club floor and made a special requested for flower in advance to surprise my wife for our Wedding Anniversary. Everything perfect and wonderful. Both reservation staffs and front staffs have a professional service with good cooperation. Breakfast and all day refreshment at lounge was perfect and delicious. We were really enjoyed and have got the great... More 

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank attakorn2016
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear attakorn2016 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are thrilled that our guests care to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

Good location, good size bath and good size room. but infested with bed bugs. Woke up with new bites everyday. And bedroom was dirty,as well as aircon was weak. Only good thing about the hotel is price and location but everything else is not good. They should really learn to keep pests away and to clean the rooms properly. I... More 

Helpful?
Thank Miguel S
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Miguel S Thank you very much for taking your time to review us on TripAdvisor. We were very concerned to hear your comment about bed bugs. Please rest assured that room cleanliness is a matter that we take very seriously and is of paramount importance to us and is something we follow very strict procedures in the hotel. We... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Comfortable beds in spacious rooms. Amazing breakfast buffé and great working staff. Can't do otherwise than recommend this hotel. The hotel is located just a short walk from the Kowloon Public Pier where you can take a Star Ferry for HKD 2 to the Hong Kong island.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank DavidLilja
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear DavidLija Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We strongly believe that our associates are... More 

Shenzhen, China
1 review
3 of 5 stars Reviewed 1 week ago

I arrived on the coldest day in Hong Kong for 60 years. Unfortunately the room only supplied air conditioning, no heat. I come from Canada and we're used to the cold but the trip from my bed to the wash room was more than a little uncomfortable! The hotel has a tired old lady look about it, but this is... More 

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank th0masmichaelt
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear th0masmichaelt Thank you very much for taking your time to review us on TripAdvisor. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comment about the provision of heating system in room. Rest assured that we shall address... More 

Oakland, California
1 review
5 of 5 stars Reviewed 1 week ago

I was traveling from the US to Zhuhai, China. Had to stay over one night. Excellent service. Order room service, was there in no time. Breakfast on the 16th floor (forgot name of the club) I highly recommend. It was simple and delicious.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank Shharks
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Shharks Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We will be more than happy to... More 

Rotterdam, The Netherlands
Level Contributor
93 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hotel is very well located. It's close to Victoria Harbour. My room was in good condition. Staff working there were really professional and helpful. It's a nice place for spending a couple of nights in Hong Kong.

Helpful?
Thank Agusparty
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Agusparty Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We strongly believe that our associates are... More 

Denver, Colorado
Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at all 3 Marco Polo hotels along Canton Rd. Park is right across street with easy access to Harbour City mall through hotel and a world of shopping and food plus groceries at one of my favs - City Super. This hotel is the most northern of the 3 properties, nicely furnished, modern, clean and a great value... More 

Helpful?
Thank michael p
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear michael p Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We are delighted that we had... More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Apart from the check-in (which was solved) everything was very good. Plenty of room for a week's stay. Good 'office' facilities, meeting rooms available. Comfortable and quiet. Close to everything. Porter and concierge service is great. The free mobiles provided in the room for local use are fantastic - I haven't seen these anywhere else

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank Marilyn Judith S
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Marilyn Judith S Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points. We are glad that you like the hotel. Thank you for your compliments about... More 

Dusseldorf, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

Perfect accomodation and service in continental club. Perfect location for a Hongkong-trip. The staff is very friendly and helpful for all kinds of relief your stay. Portable Wifi is great. Perfect for an enjoyable stay.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank lilly772016
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear lilly772016 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us and are thrilled to learn that your stay with us reflects in this 5 star review. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points... More 

Seoul, South Korea
1 review
4 of 5 stars Reviewed 3 weeks ago

The conceirgy was kind, the reception was also fast and kind, the room was clean, the bed was comfortable and clean. Next morning, the breakfast was quite good.The staff was well trained and kind. Can not complain.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank jinhongk2016
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear jinhongk2016 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are our... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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