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Prince (Marco Polo Hotels)

#55 of 693 Hotels in Hong Kong
Certificate of Excellence
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No.23 Canton Road, Kowloon, Hong Kong, China
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Prince (Marco Polo Hotels)
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431 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Cebu City, Philippines
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stay for around 5 days during the holyweek. The place is just walking distance from the china ferry terminal to Macau. The service was good, the conceirge was accommodating, the housekeeping personnel was prompt and attentive to instruction. They offer apples daily - which I find really interesting. The room was clean, complete and very well arranged. We got... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

it was a short notice for us to check out the hotel as we normally stay at Marco Polo Hongkong which i believe was more deluxe than the three Marco Polo hotel properites there, namely the Marco Polo Gateway, Marco Polo Prince and the deluxed Marco Polo Hongkong. Dont let these names and cataegories fool you. the service is extreme... More 

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Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Teddyboy T Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. Rest assured that your comments about the... More 

Delhi
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A perfect business hotel. Comfortable and Clean. Right on the Canton road. Recommended for short business travels. They can improve the wifi connectivity though as that is an essential for the business traveller.

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Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Sulabh C Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We apologize for the inconvenience you encountered... More 

UK
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights. I was traveling with my mother, we had a Twin room. We were very impressed with the size of the room and the cleanliness . The beds and pillows were really comfortable. The location is perfect, it's in the heart of great shopping and restaurants and in close proximity of the Star Ferries. The staff were... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Lauren026 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are our... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay twice here and still remember how easy it was to come to this hotel from HKIA. It has all you wants from a hotel, good breakfast, location, comfort & spacey room, nice staff, shopping malls, and all are in one good price package. From airport you can easily go by airport express train, stop at Kowloon station, and... More 

Was this review helpful? Yes 1
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Eko H Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back... More 

Birmingham, United Kingdom
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for 3 nights on business. Attached to a very large shopping mall (the other end is the actual Marco Polo hotel, should have been more specific when company booking), easy access to MRT and ferry Laundry prices unbelievably high which is an issue when your travelling for over two weeks Staff friendly and helpful, breakfast good and normal free... More 

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Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Peter W Thank you very much for taking your time to review us on TripAdvisor. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comments about the laundry price and no view at the gymnasium. Please note that... More 

HK
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

It has a greta gym, and is excellent in location for shoppers and business. A short walk to the metro or Star Ferry to get to Hk island as needed. it has a serviceable gym, but you must ask for access on check in. It is massively over priced for the service and amenities level. The beds are hard and... More 

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Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Canuckaway Thank you very much for taking your time to review us on TripAdvisor. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We apologise for the unpleasant experience you have encountered upon check-in. Please rest assured that this issue has been addressed... More 

Delhi, New York
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 18, 2015

Have stayed here a few times over the years. Have seen the surrounding area change drastically. Originally there were food joints opposite the hotel which have been replaced by the banks. There is a good foot massage place across the hotel entrance. Small lobby but efficient service. Good b'fast. Upper floor corner room is nice. Good size toilets. The lobby... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear 20Jbond007 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to... More 

Manila, Philippines
Top Contributor
288 reviews 288 reviews
44 hotel reviews
218 helpful votes 218 helpful votes
5 of 5 stars Reviewed February 3, 2015

I've previous stayed in this hotel several times but I've got to give a 5 star for this recent stay. I did see improvements from 2 years ago which was my last stay there. The rooms are definitely better and cleaner after the renovations. I just wish they would have a tiny freezer section to their refrigerator, a minor issue... More 

Was this review helpful? Yes 1
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear kormensandiego Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comment about the... More 

Manila, Philippines
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 21, 2015

We've been staying at this hotel ever since we were kids when we go to Hong Kong a few days almost every year. When we think about our fond memories in Hong Kong, the Marco Polo Prince Hotel is always included as this would serve as our home away from home. Love the improvements they've been doing - room renovations,... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear milmik Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments have given us the highest reassurance that we are right on track. We feel most fortunate to have a team of professionals who constantly put customers first. We look forward to... More 

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Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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