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Prince (Marco Polo Hotels)

#59 of 692 Hotels in Hong Kong
Certificate of Excellence
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No.23 Canton Road, Kowloon, Hong Kong, China
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Prince (Marco Polo Hotels)
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Prince (Marco Polo Hotels)
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443 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Very limited rooms with nice harbor view. Overall nice hotel at a good location, bathrooms are huge for hong kong standards. But the in room decor looks time stood still for the hotel, looks 80s or early 90s kinda of era.

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Lam S Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comment about... More 

Santa Clara, California
Top Contributor
119 reviews 119 reviews
62 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 3 nights for a team meeting. Hotel is far from new, but rooms were very nice and obviously refurbished in the recent past. Often this means nice, but lacking in some respects. Not here though, rooms are thoroughly nice though not very large. Very, very clean and with a larger than expected bathroom. I'd stay again any time. One... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear jondf Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comments about the... More 

Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Have often visited the Prince Marco Polo Hotel in Hong Kong. I have never been disappointed and have always looked forward to my stay there. The staff have come to know me and make me feel very welcome. It is good that the staff know what you like and go out of there way to make you feel at home.... More 

Was this review helpful? Yes 2
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Bruno C Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back... More 

Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great service in this hotel with a great location. Stayed on the executive floor, concierge allowed me to check in early and leave late. Great selection of snacks in the lounge, everyone was very attentive, with a smile. Great room, but the only slight downside was the it was a bit "tired" and needed a spruce up. Having said that... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Ian P Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We appreciate you sharing your comment about... More 

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel is in a fantastic location. Every imaginable high end shop is next door in Harbour City. Our room was on the 9th floor towards the back of the hotel. Had partial harbour view. Spacious room, very clean, comfortable bed, very quiet. We found the hotel portable Handy phone very useful. Great value for money. Breakfast was expensive but had... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Jo J Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are grateful for letting us know... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location. Rooms at the corner end of the lobbies on each floor are quiet. Rooms are clean and comfortable. Size of rooms are on part with others of same price range in HK. Wifi is average speed. Lobby bar is under renovation. Harbour City is next doors and has shopping and eating options. Apart from the high-end shops lining... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear iRajBhatt Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to... More 

Cebu City, Philippines
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 16, 2015

We stay for around 5 days during the holyweek. The place is just walking distance from the china ferry terminal to Macau. The service was good, the conceirge was accommodating, the housekeeping personnel was prompt and attentive to instruction. They offer apples daily - which I find really interesting. The room was clean, complete and very well arranged. We got... More 

Was this review helpful? Yes 1
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Jimsy Y Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are... More 

Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 13, 2015

it was a short notice for us to check out the hotel as we normally stay at Marco Polo Hongkong which i believe was more deluxe than the three Marco Polo hotel properites there, namely the Marco Polo Gateway, Marco Polo Prince and the deluxed Marco Polo Hongkong. Dont let these names and cataegories fool you. the service is extreme... More 

Was this review helpful? Yes 1
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Teddyboy T Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. Rest assured that your comments about the... More 

Delhi
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 4, 2015

A perfect business hotel. Comfortable and Clean. Right on the Canton road. Recommended for short business travels. They can improve the wifi connectivity though as that is an essential for the business traveller.

Was this review helpful? Yes 1
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Sulabh C Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We apologize for the inconvenience you encountered... More 

UK
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2015

Stayed for 3 nights. I was traveling with my mother, we had a Twin room. We were very impressed with the size of the room and the cleanliness . The beds and pillows were really comfortable. The location is perfect, it's in the heart of great shopping and restaurants and in close proximity of the Star Ferries. The staff were... More 

Was this review helpful? Yes
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Lauren026 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are our... More 

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