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Marco Polo Hongkong Hotel

#39 of 695 Hotels in Hong Kong
Certificate of Excellence
Hotel website
No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
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1 room 1 guest
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Marco Polo Hongkong Hotel
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1,542 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1542)
  • Mar-May only
    (395)
  • Jun-Aug only
    (479)
  • Sep-Nov only
    (347)
  • Dec-Feb only
    (321)
All months
San Diego, California
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is my second time to visit this hotel this month. Earlier it was family and this time for business. Love staying here as it's very convenience to shopping, eating, taking the ferry or other public transport. The rooms though have to be updated. The hallways are dark and the rugs need to be updated. Staff is always pleasant and... More 

Was this review helpful? Yes
Shanghai, China
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had the pleasure of spending 5 nights in this hotel and we took one of the deluxe harbour view rooms, that gave us access to the Canton Lounge. It was an excellent room, complete with a coffee maker. The room was clean, with good quality linen and towels. You have free usage of a smart phone, which allows you... More 

Was this review helpful? Yes 1
Brisbane, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed here for 3 nights in August before I went on a cruise. The hotel is right beside the Ocean Terminal and the porters take your luggage to the ship for you. It is also beside the Star ferry terminal for an easy trip to Hong Kong island. There are shops all around including a Seven Eleven and McDonalds.... More 

Was this review helpful? Yes
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff are the kindest staff you will ever meet!! They upgraded one of our rooms for no extra cost! The handy phones are an excellent idea making navigating around hk so much easier also offering a wifi hotspot. LUXURY!!! The beds and pillows are heavinly

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Beijing, China
1 review
5 of 5 stars Reviewed 4 days ago NEW

Went for a weekend getaway to HK to catch up with friends I haven't seen in year. Was recommended to stay at Marco Polo. What an excellent choice. Checked in around midnight and check in was fast and smooth. Had a room on the Club floor level overlooking the inside atrium which had the advantage of being very quiet. Couldn't... More 

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Michael G, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

Perth
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Location is brilliant. Rooms are comfortable and modern. Good size rooms. Very impressed with daily room servicing. Loved having tea/coffee making facilities. Thoroughly recommend it for all travellers.

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Mary H, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

Melbourne
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned after staying for four nights and would certainly recommend this hotel. I had a room on the Continental (executive) Floor. The staff at reception and in the lounge were excellent and could not be faulted. They certainly are a credit to the hotel. The lounge is the best that I have experienced. The selection of food on offer... More 

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear stkildatram, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Leipzig, Germany
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Marco Polo Hotel is a perfect residence in Hongkong, The Service was perfect and also the breakfast was the best one what I have seen before. The room was very clean. Good Hotel, perfect Staff, Crazy Hotel... :-)

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear marcusp730, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Very close to the shopping area , clean , the room comfortable , crowded hard to come in and out , staff not so friendly , the breakfast was fine also the restaurant was very crowded some times need to wait not long , I recommend this hotel if you looking for the shopping.

Was this review helpful? Yes 1
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Ali77q8, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Our team has been briefed to be more friendly by rendering service with a smile. Rest assured that we will continue to place utmost priority on training and developing our associates to ensure that they... More 

San Fernando La Union, Philippines
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I normally stay at other marco polo hotels at hongkong. Prince and gateway. This is only my 2nd time staying at marco polo hong kong. The room here is smaller compared with the other 2 but it is nicer. First, our check-in was a breeze! The person was very friendly. We are a group of 8 and we requested that... More 

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear mrbugsyph, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your service experience with one of our associates fell short of your expectations when you were moving your belongings to another room. Rest assured that we will continue to place utmost... More 

Hotel Review Summarization

What travelers say

  • Star ferry(20)
  • Very good(13)
  • Club floor(4)
  • Harbour City(4)
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Amenities (92)
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Deluxe Room (66)
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Harbour View Room (64)
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Marco Polo Suite (125)
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Pool (35)
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Restaurants and Bars (98)
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The Hotel (84)

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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