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All 691 Hong Kong hotels

Marco Polo Hongkong Hotel

4.5 of 5 Hotel   |   No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China (Tsim Sha Tsui)
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Marco Polo Hongkong Hotel
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Ranked #27 of 691 Hotels in Hong Kong
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Eric S Canberra, Australia
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1,206 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

We had two club rooms with harbour views, and everything was amazing. The check in on the 17th floor was simple and club amenities were fantastic. The staff were attentive and nothing was a problem for them. The food in the club was varied, plentiful and superb. The hotel is a 2min walk to the star ferry, so ideal position.... More

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Eric S, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Stayed here from 19th-22nd October 2014. The room (1429) was fine with all the amenities such as tea/coffee/iron etc. Beds really comfortable and yes, there is a smell of dampness in the room which does not happen in the lounge bar but it is not noticeable in the decor (ie no damp patches or mould just a general damp smell).... More

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Julia C, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More

Bucharest, Romania
Contributor
16 reviews 16 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Location In hard of business city, near feribot terminal (in morning when I look to window, I saw a huge ferry just near hotel - came in the night). Rooms Large rooms with great facilities. I staid in time in regular and executive rooms and both are very nice and confortable. Rooms are clean and staff Is very friendly. View... More

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear emanuelro, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More

Main Beach, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have had the opportunity to stay at this hotel twice in the past ten days, and I have nothing but the highest praise for the location, the service, and the facilities. Centrally located at Harbour City, Tsim Sha Tsui, Kowloon, the Marco Polo provides direct access to amazing shopping straight from the hotel lift. I was fortunate to stay... More

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Tourismeducator, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More

London, United Kingdom
Top Contributor
85 reviews 85 reviews
49 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As noted by other reviewers, the location can't be beat: there are all levels of shopping and dining options, as well as the ferry to HK island, all within a five-minute walk radius. The decor of the lobby, hallway, and rooms (we had two rooms on the 14th floor) were all modern. I arrived after midnight, and there was no... More

Was this review helpful? Yes 2
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Travelhui, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the confusion that arose with your room bill and also for the late check-out service of your recent visit. A detailed explanation was forwarded to you via email earlier. We acknowledge... More

Hong Kong Region, China
Top Contributor
76 reviews 76 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed here many times and the service has always been good and consistent. This is a hotel catering to business travel. Nothing too fancy but I never got a bad night sleep except for one time when the person next door decided to have a random party. But that was outside management's control and things like that happen... More

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear kitty C, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More

BC, Canada
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for three nights, and found both staff services and hotel location excellent. It is attached to a huge shopping mall with shops, shops and shops, many restaurants, a large supermarket, and the cruise ship terminal. It is about ten minutes walk to the MTR, Nathan Road, five minutes walk to the Star Ferry and the Kowloon Tsimshatsui Bus... More

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear conifers, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More

Espoo, Finland
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in this hotel for one week at the beginning of May. The location is great, we used the ferry to Hong Kong island almost everyday. The shopping possibilities were also excellent with the mall in the same building and some great shops right outside as well. Our room was located in the club floor which provided us excellent... More

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Outi S, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More

Seattle, Washington
Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm baffled by the good reviews of this hotel. When you arrive, all seems good. The decor is nice and the front desk is well staffed by super helpful people. You go up to your room, and the corridors are contemporary and nicely decorated. Everything feels good. Then you enter your room...and a different world! The rooms have clearly not... More

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear snmw, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We will be most honored if we could once again be of service to you on your next... More

Calgary
Top Contributor
91 reviews 91 reviews
31 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 1 week ago

I like the location of the hotel, very close to all sorts of shopping and it is also attached to many shopping malls. It is in Canton Road in the Tsim Sha Tsui area, which is one of the highest concentration of Chinese shopping tourists in Hong Kong. Every morning you will find people lining up in front of Hermes,... More

Was this review helpful? Yes 1
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear super_fast_eddie, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More

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Hotel Summarization (Beta)

What travelers say

  • Star ferry(24)
  • Very good(21)
  • Harbour City(8)
  • Club floor(7)
  • Shopping mall(5)
  • Ocean terminal(5)
  • Great location(3)
  • High end(3)

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong

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