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Marco Polo Hongkong Hotel

#40 of 693 Hotels in Hong Kong
Certificate of Excellence
Hotel website
No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
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Best prices for: 1 room 1 guest
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Marco Polo Hongkong Hotel
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1,502 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (368)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1502)
  • Mar-May only
    (395)
  • Jun-Aug only
    (439)
  • Sep-Nov only
    (347)
  • Dec-Feb only
    (321)
All months
Auckland, New Zealand
1 review
5 of 5 stars Reviewed 3 days ago NEW

Room is very nice, Check in was super fast and friendly, harbour view was excellent. Breakfast was good except that there wasnt much selection, reception was good except the steps that you have to go down hard to carry luggage. overall very good stay.

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear mceebee2015, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We appreciate you sharing your suggestion about providing more food variety for breakfast and that our team will look into this for consideration. As for the structural improvement of our lobby to make it more... More 

Greensboro, North Carolina
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at several Marco Polo in Kowloon . I always get first class treatment not only in the hotel but the resturants too. Friendly staff perks available for upgrades if you have stayed before.. Front desk very friendly and helpful easy check in and out.

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Donald T, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

San Francisco
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It just doesn't get any better than the Marco Polo. Amazing views, hotel, service and location. I always stay here when I come to HK. Rooms are large (for HK) well appointed and immaculate. They even have a pillow menu! Beds are very comfortable. They always allow for early check in, which is the best after a 13 hour flight... More 

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear noemec2015, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for a 10 day visit and I adored it! Hong Kong is my favourite place to visit and the location of this hotel was perfect. The walking distance to star ferry and MTR is excellent and being able to leave the door and be right on the promenade was my favourite. I loved taking night walks down... More 

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Maja K, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I got to the hotel from the airport using the Airport Express train and the free shuttle bus from Kowloon station. The transfer was relatively smooth but if there are 3 passengers in the party it is more economical to use a taxi from the airport. I stayed 4 nights on business for a conference. The check in was fast... More 

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Chand P, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

San Diego, California
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent location. Easy access to food, shopping, transpo and the Harbour. Very attentive staff and it was easy to get to as well using the airport express and free hotel Shuttle from the Kowloon station. It was recommended that we stay there and we're glad we did!

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear SusieSD, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Our accommodation was booked 6 weeks prior to travel. We had booked a double harbour room view. Unfortunately on arrival the room was not ready. When the room was finally ready it smelt mouldy and musty and had a tiny harbour room window with 2 single beds. The hotel refused to change rooms until the next day. Only after making... More 

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Anette S, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your experience with us fell short of your expectations. Due to high occupancy in the hotel upon your arrival, we were unable to assign you to rooms that were more... More 

Singapore River, Singapore
5 of 5 stars Reviewed 5 days ago NEW

The check-in and check-out service were efficient. The room was superb and I particularly liked the mobile phone which I can use hot spot feature as complimentary service when I am out of the hotel. This feature allows me to remain contactable. The location is very central and easy access to other parts via short MTR distance (about 3 stops... More 

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear JPmapcode, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Bangkok, Thailand
5 of 5 stars Reviewed 5 days ago NEW

very good service and location. I'm impressed of the use of mobile free of charge. the location is very convenient to the shopping shops and also very close to ferry to cross to Hongkong side. The first hotel that I think of.

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear 696kanits, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Jakarta, Indonesia
4 of 5 stars Reviewed 6 days ago NEW

Staff were friendly and helpful. Rooms were very clean. Having the hotel right at the harbourside shopping complex makes is very convienent to shop or find food, Cheaper street food is available very close by

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear robinc370, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Hotel Review Summarization

What travelers say

  • Star ferry(20)
  • Very good(13)
  • Club floor(4)
  • Harbour City(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,062 photos of this hotel

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Deluxe Room (66)
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Harbour View Room (64)
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Marco Polo Suite (125)
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Pool (35)
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The Hotel (84)

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
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Prices are for 1 room, 2 adults
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