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Marco Polo Hongkong Hotel

#37 of 694 Hotels in Hong Kong
Certificate of Excellence
Hotel website
No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
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Marco Polo Hongkong Hotel
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1,460 Reviews from our TripAdvisor Community

Traveler rating
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    535
    144
    46
    17
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1460)
  • Mar-May only
    (395)
  • Jun-Aug only
    (397)
  • Sep-Nov only
    (347)
  • Dec-Feb only
    (321)
All months
7Oaks
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed yesterday NEW

For me this was a quick 2 day personal stop over on return from a 19 day business trip to China, accompanied by my wife. I chose the hotel because it offered better value than hotels on HK island yet offered at least as good facilities. Given the public transport system in HK is very good it makes little difference... More 

Was this review helpful? Yes
Leicestershire, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This was our second time staying at the Marco Polo hotel in Hong Kong and I hope it will not be the last. We stayed on the club floor in a deluxe room which was spacious with good size bathroom which had both a bath and a walk-in shower. Being on the club floor we had access to the lounge... More 

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear edwardw418, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

5 of 5 stars Reviewed 5 days ago NEW

Having spent 5 nights on level 17 and enjoying the privileges of the Continental Club, this is a hotel I would certainly recommend to anyone and I look forward to returning to enjoy the wonderful service, attention to detail and comfort provided by the staff and hotel. For someone that spends 80+ days per year travelling, there are big ticks... More 

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Tony J, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly with the wifi connection in your room. Rest assured that we have placed priority on the point you raised and that our team will... More 

London
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had visited Hong Kong a couple of times before for business reasons, I had stayed in from very exclusive hotels during both times but the high tower hotels are really not for me. my 3rd visit was for a longer period of 10 days, as I was travelling alone on business I wanted to feel more relaxed in my... More 

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Samantha D, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

Nürnberg, Germany
1 review
5 of 5 stars Reviewed 5 days ago NEW

Did a business event with about 40 people. Meeting rooms were very good, service and technical support great and everything set up in time. The food is very good (though not much change throughout the days here) and there is something for everybody (important for internat. meetings). The location is great and central, it doesn't get much better.

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear dirkw817, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Lombok, Indonesia
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had an awesome experiences. Prime location, very spacious room, handy tool is cool stuffs, very helpfull staffs, nice in room dining. Check in Check Out with no doubt. Families Loves It. Definitely coming back again .. Almost lost my luggage by the Taxi but Roy and Sonia (concierge) did a perfect jobs found them back for us. One thing... More 

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear erickphilipi, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

This is a 1 star at best. Poor staff, basic economy rooms and appalling check out staff. Over charged at every opportunity and the staff do not help at all. Poor wifi, poor housekeeping and worse food. All these high score obviously do not stay in 5 star hotels as standard. Even the towels were thin !!!!!

Review collected in partnership with Marco Polo Hotels

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear davidlU9258MM, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your experience with us fell short of your expectations. Rest assured that we have placed great priority on the issues you raised, and that each one of those issues was brought... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Everything is awesome!there is no words to explain the Marco Polo hotel in Hongkong .the staffs are very friendly and they always smile.the room is great!i miss already this hotel!the breakfast is very yummy!i still remember my experienced in this hotel.

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Elcmnb, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Limassol
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I would highly recommend the Club lounge at the Marco Polo Hong Kong hotel (not to be mistaken by another Marco Polo hotel down the road) which has a rather special cosy atmosphere almost as if you are in your lounge at home. The staff are extremely helpful and the service excellent.

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear worldglobal, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Coral Springs, Florida
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is huge, but with a personalized feel. The harbor and HK skyline is right out back. A huge mall with plenty of restaurants is also a part of the hotel. Close to everything, shopping, restaurants, and whatever festivals was going on. The room was ok. You get an free apple phone at check in to use. The safe... More 

Was this review helpful? Yes
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Karine9972, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly with the bathroom being too small in your room. Rest assured that we have placed priority on the point you raised and that our team... More 

Hotel Review Summarization

What travelers say

  • Star ferry(20)
  • Very good(13)
  • Club floor(4)
  • Harbour City(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,060 photos of this hotel

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Deluxe Room (66)
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Harbour View Room (64)
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Marco Polo Suite (125)
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Pool (35)
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The Hotel (84)

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
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