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Marco Polo Hongkong Hotel

#37 of 696 Hotels in Hong Kong
Certificate of Excellence
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No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
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Marco Polo Hongkong Hotel
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1,876 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We Had just disembarked in Hong Kong from a two week cruise and had 4 days before our flight back home, we decided to check in to the Marco Polo Hong Kong, as we have stayed there before and this was very central for shopping and the ferries. We checked in and got upgraded to the Continental Club, we must... More 

Helpful?
Thank Powell_11
Europe
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A place from a different era, well maintained and delivering smooth hospitality. Overall a very pleasant, efficient and honest delivery of service without unnecessary designer experiments or snobby coolness. Let's hope they can can keep it up for a while.

Helpful?
Thank TruthAloneTriumphs
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear TruthAloneTriumphs, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Manila, Philippines
1 review
5 of 5 stars Reviewed 5 days ago NEW

Will definitely stay here again especially with family. We got the Harbor View rooms and both rooms were sizeable enough to fit 2 kids and 2 adults with room to spare! I like the fact that they have a separate room for the luggage which also functions like a walk-in closet.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank markanthonys441
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear markanthonys441, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Manila, Philippines
1 review
4 of 5 stars Reviewed 6 days ago NEW

Conveniently located in the heart of Ocean Terminal. Very accessible from via Kowloon Airport Express shuttle bus & walking distance to MTR TST station. Love the complimentary smartphone that can be used to tether to your smartphone.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank Mike L
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Mike L, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

Makati, Philippines
1 review
4 of 5 stars Reviewed 6 days ago NEW

I just turned 50 last February 6 and spent it in Hong Kong with my 2 daughters, 2 office mates and their respective family. Since it was an early flight, we arrived in the hotel earlier than the regular check-in time but they allowed us to check-in the moment we got to the hotel. My request that all 4 rooms... More 

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank dorothyd766
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear dorothyd766, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Walnut Creek, California
1 review
5 of 5 stars Reviewed 1 week ago

Good location, comfortable rooms, professional staff, good service. The only problem we experienced was the room temperature, it was to low. Bu it was fixed very fast by bringing a mobile heater. Thank you.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank 936ludovicf
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear 936ludovicf, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Cape Town Central, South Africa
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

The Marco Polo Hongkong Hotel is very conveniently situated on Canton Road in the middle of the shopping district in Tsim Sha Tsui. It is right next to the Star Ferry Terminal and is linked to Harbour City. We had a Deluxe room (956) which was rather small, and looking at the fire escape plan map on the back of... More 

Helpful?
Thank Fractalactic
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Fractalactic, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We appreciate you sharing your suggestion about improving the coffee at Cafe Marco, and that our team will look into addressing this accordingly. Your comments and suggestions are much appreciated as they are indeed crucial... More 

Brisbane, Australia
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel is is close to the Star Ferry and other tourist attractions. It is clean and well maintained. Has a free shuttle bus, every 12 minutes, to the Kowloon Railway Station that has an air lines check-in counter. Use your Airport Express train ticket to catch the bus to Kowloon Railway Station and check-in your luggage and receive your... More 

Helpful?
Thank AnnetteB52
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear AnnetteB52, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Marco Polo HK is located strategically in Tsim Sha Tsui. Its about 10 minutes away from the Kowloon Airport Express station, and has free AE shuttle bus transfer to doorstep. Rooms are clean, nicely furnished and comfortable; filled with amenities for both business or personal trip.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank chunkeat2016
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear chunkeat2016, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Scotland
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here 3 nights en route back to the UK. The free hotel bus stops at the side of the hotel and is undercover which is a bonus when it is raining. Concierge kept our bags all day with no problems at all. Check in very easy and the room we booked was a deluxe with a harbour view which... More 

Helpful?
1 Thank DAGScotland
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear DAGScotland, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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