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JW Marriott Hotel Hong Kong

#21 of 692 Hotels in Hong Kong
Certificate of Excellence
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Pacific Place, 88 Queensway, Hong Kong, China
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JW Marriott Hotel Hong Kong
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JW Marriott Hotel Hong Kong
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JW Marriott Hotel Hong Kong
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1,268 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix
Top Contributor
105 reviews 105 reviews
23 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent 4 night here in April 2015. This is a great property. Our room had a view of the Harbor and at times it was hard to want to leave the room for enjoying the view. Our limited experience with the restaurants at this property were that the food was excellent and met the expected standards of the JW... More 

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Singapore, Singapore
Contributor
20 reviews 20 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a good business oriented hotel in a good location -- convenient for offices, shopping mall and MRT. The public areas (bar, restaurant) are very good and the venue provides excellent conference facilities. Impeccable service, but this is a given in Asia. I didn't think the rooms quite matched the public areas, but they are well equipped and laid... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here for 2 weeks during my business trip to hong kong. I must say that the proptery is very good and clean. Staff is friend and the room service is very quick. The inhouse food options are brilliant with a good touch of indian food.

Was this review helpful? Yes 1
Doha, Qatar
Contributor
17 reviews 17 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent service and great facilities, close to the airport and offering shuttle to the mrt station. Superb! Personally I love the pool because the water is very fresh and clean, it feels like you are swimming in a lake and doesn't smell of chlorine . Also the spa is clean and well maintained.

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The JW Marriott was located in Admiralty Hong Kong Island and was connected to the Pacific Place Shopping Mall. I took the Airport Express train from the airport to Hong Kong Station. From there, I boarded a free shuttle bus that dropped off passengers for major hotels in the Admiralty and Wan Chai area. One of the stops was the... More 

Was this review helpful? Yes 3
uk
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

2 nights business / over a weekend. room on 22 floor was lovely. ok view between the buildings Strong WIFI Good service overall. Steam room great I was not keen on swmming pool next to dining areas. I did not feel to go for a dip at 8pm (anytime actually) as there are loads of people having lunch or dinner.... More 

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Singapore, Singapore
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great accessibility and service from the staff. Didn't try their breakfast as you know, HK has food and more food. Staying in this hotel makes traveling so simple via the MTR. Shopping centre beneath and sheltered all the way so no worries from rain! Will definitely stay there when I visit HK again.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hello; We stayed at the hotel for two nights for our Honeymoon. Honestly we were pretty dissappointed. The hotel rooms are not near the same level as other JW Marriotts in the world. We do not know if it was because we booked using Marriott Rewards but our room was not in the level we expected (1623). The view, the... More 

Was this review helpful? Yes 3
jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear Mr. & Mrs. Cortina, Thank you very much for choosing to stay at the JW Marriott Hotel Hong Kong and share your experience with us on TripAdvisor.com. It is with regret to know we fell short of your expectations regarding our guest rooms and we understand that this is the area where attention is needed. We have been working... More 

Xiamen, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was very satisfied with the hotel. Nice lobby, nice room and friendly staff. Connected to a mall which was nice because we ate in one of the restaurants and went to the cinema. Location was great, walking distance to some good restaurants, also walked to the harbor. Many attractions not more than 5-10 min away by taxi such as victoria... More 

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Wokingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel and service are excellent as you would expect from JW Marriott. We had a flight home at midnight and were given a new room to use in the evening. Thank you. Location is great too and easily accessible from airport. You just take train from airport and free shuttle on arrival in Hong Kong Island. So easy, no... More 

Was this review helpful? Yes 3
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Harbour View One Bedroom Suite with Executive Lounge Access (56)
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