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JW Marriott Hotel Hong Kong

#20 of 693 Hotels in Hong Kong
Certificate of Excellence
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Pacific Place, 88 Queensway, Hong Kong, China
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JW Marriott Hotel Hong Kong
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1,357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (267)
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Wellington, Wellington, New Zealand
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We are a family of four who stayed in a King Deluxe room designated for 2 adults and two children. In this situation two double beds were provided. The beds and linen were gorgeous but the room just too small for a family. It was essentially a room for a couple with kids thrown in. Not easy to walk around... More 

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Seattle, Washington
Level Contributor
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the JW Marriott over a Xmas holiday trip with the wife during a 2 day stay in H.K.. What a great view from the room of the area, and the pool down below. The staff are attentive, personal and work to ensure your catered to. Opening doors, asking how you are, if you need anything, etc. Top notch... More 

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Albuquerque, New Mexico
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is a first rate property. Easy and helpful staff arranged for car to pick us up late at night at airport and bring to hotel without any notice. Staff arrange for all our needs for a quick stop over on our way to Thailand. Handled merging 2 reservations and upgrading to all days in Harbor view room was very... More 

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Los Angeles, California
Level Contributor
113 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent 3 nts here w family. Checked in after midnight, and our non-smoking room had a great view but smelled horribly of smoke. Easy transition to another room, with bellman the bellman who brought our bags upstairs making the call to the front desk to move us, and a front-desk associate meeting us at our new room with keys to... More 

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Teddington, United Kingdom
Level Contributor
153 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It is 2 years since I last stayed in the JW Marriott, but it has improved. Last time I said it was a very nice hotel but a bit soulless. The staff are now more visible and genuinely friendly and helpful, and the development of the pool area is a real positive. It now has a large pool with plenty... More 

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Hong Kong
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

A brief one-night stay at this high-rise hotel. Corner room gave a fantastic view of the busy tram track and the main road that stretches to Central. Nice little coffee machine. Decent furnishing and most importantly a very, very comfortable bed that fully charged me up the next morning. Fantastic room services - quick, responsive and very helpful. Pool was... More 

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Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

I have dined here twice in five days, it's very good food well cooked and well presented. However the best part was talking to Bryson the restaurants resident mixologist. An absolute pleasure to learn from this young man who takes his craft to a whole new level. It's things like this that make a stay at a hotel memorable.

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Winchester
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I always stay here when in Hong Kong. My 6th and most recent trip at the start of July for 3 nights was particularly good. Service is first class, nothing is too much effort and the Marriott team are always 100% professional. The breakfast is excellent - I can't imagine there is anything you could want that they don't have.... More 

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westfield, nj
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel on business, and was upgraded to their executive floors. Room was nice. Service over the entire hotel was very pleasant. Everyone was helpful with a smile and pleasantness for our entire stay. Buffet for breakfast and lunch was lovely and what you would expect for a hotel of this stature. Good selection of Asian and western... More 

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San Diego, California
Level Contributor
82 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

View from the room was amazing (as was the room.) Gym was awesome. They had cold, wet towels on the fridge in the gym as well as fruit, water, and tea. The concierge was so helpful! Housekeeping was on point. I loved the mountain view from the pool.

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Harbour View One Bedroom Suite with Executive Lounge Access (56)
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