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JW Marriott Hotel Hong Kong

5.0 of 5 Pacific Place, 88 Queensway, Hong Kong, China
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JW Marriott Hotel Hong Kong
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JW Marriott Hotel Hong Kong
JW Marriott Hotel Hong Kong
JW Marriott Hotel Hong Kong
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1,206 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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  • Chinese (Simplified) first
  • Danish first
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Helsinki, Southern Finland, Finland
Top Contributor
99 reviews 99 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars NEW

We loved everything about this beautiful oasis in Hong Kong. It was very well situated, great service, reasonable prices for this class = great value. Good food, nice swimming pool, great sights and nice cars parked outside the hotel ;-).

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4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Best and most luxurious hotel ever! The hotel is located at a very central location, MTR downstairs which takes you everywhere around Hong Kong. Standard of the room is exceptionally high. Very good service, the attendant pretty much rocks up to your room the moment she hangs up on the phone. Will definitely stay there again if i can afford... More 

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Top Contributor
55 reviews 55 reviews
30 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I never really gave the JW Marriott in Pacific Place much thought or consideration for my trips to Hong Kong in the past. In fact, as I was booking my first stay in this property mid last year, I made sure to temper my expectations of their 5 star status. To my surprise, I was hugely mistaken. Service was exemplary... More 

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Macau, China
Top Contributor
89 reviews 89 reviews
62 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a deluxe room using rewards points. On check-in, we were upsold to a Club room. The room was a good size, with a mountain view, and a comfortably soft king size bed. All of the accoutrements to be expected in a 5 star hotel room were on display, and of course Wi-Fi was free. We used the Club... More 

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Shenzhen, China
Top Contributor
136 reviews 136 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay here. The hotel is very easy to reach by subway to the Admirality station, or if you do not carry a lot of luggage, you could walk from the star ferry or Hong Kong Macau ferry peers, although I would recommend to take a taxi. Booked two rooms. Although the hotel had all my details... More 

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Guatemala City, Guatemala
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife and I, embarked on a honeymoon trip around southeast Asia, covering Myanmar, Thailand, Cambodia, Vietnam and Hong Kong. After staying in a series of Marriott Rewards afiliated hotels, such as the JW Phuket, Renaissance Bangkok, Renaissance HCMC and JW Hanoi, we were greeted at this JW Marriott with terrible customer service and the worst hospitality we have experienced... More 

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jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear MasterTraveller77, We appreciate your time in sharing with us your experience and your feedback is very important to us as we constantly look for opportunities to improve our hotel and services. I am disappointed to learn that we did not meet your expectations during your stay with us. We really appreciate if you could contact us directly and provide... More 

Chicago, Illinois
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had only one night in Hong Kong. The service here was exactly what you want very attentive without being intrusive. As well the rooms are not brand new but very clean and well stocked with just about anything and everything you could need during your stay,

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Senior Contributor
42 reviews 42 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This Hotel has matured in a positive way. I do highly recommend it for business travellers. Everything works ! That's good for starters after several visits. Their grill room bar/ restaurant is top class with really an excellent variety at acceptable though not cheap prices. Amazing oysters and the best Dover sole outside of the UK. Friendly staff, although some... More 

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Brussels, Belgium
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an outstanding hotel. The rooms are brilliant, spacious and very clean really high class. Hotel with the great view from window specially from upper floor. Food is great! Staff are professionals. Worth it ! Thumbs up for services.

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New York City, New York
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having stayed in a few hotels in the Marriott family in China, this has to be the closest to American norm, in service. The premier room was decent sized with corner exposures of Central and Admiralty skylines. Lounge was great for elite members; the gym was larger than average and better ventilated, albeit in the basement. Service was professional, more... More 

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Hotel Summarization (Beta)

What travelers say

  • Pacific place(30)
  • Very good(12)
  • Shopping mall(9)
  • Room service(8)
  • Executive Lounge(8)
  • Great location(6)
  • Admiralty MTR(3)

Additional Information about JW Marriott Hotel Hong Kong

Address: Pacific Place, 88 Queensway, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Admiralty
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
Number of rooms: 602
Reservation Options:
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Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
JW Marriott Hotel Hong Kong
Hotel Style:
#17 Family Hotel in Hong Kong
#19 Business Hotel in Hong Kong
#21 Luxury Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong

617 photos of this hotel

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Bathroom (37)
Room/suite (119)
Dining (20)
Pool/beach area (12)
Hotel & grounds (56)
View from room (42)
Business center/function rooms (5)
Other (114)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (178)
Amenities (12)
Harbour View Guest Room (37)
Harbour View One Bedroom Suite with Executive Lounge Access (56)
Pool (12)
Restaurants and Bars (47)
The Hotel (14)

Management photos: Courtesy of the property manager

All management photos (34)
Room/suite (6)
Pool/beach area (2)
Business center/function rooms (1)
Dining (9)
Hotel & grounds (9)
Family/play areas (1)
Bathroom (1)
Other (5)
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