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All 651 Hong Kong hotels

JW Marriott Hotel Hong Kong

5.0 of 5 Hotel   |   Pacific Place, 88 Queensway, Hong Kong, China (Admiralty)
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Ranked #21 of 651 hotels in Hong Kong
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Mario P London, England, United Kingdom
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1,037 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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English first
London, England, United Kingdom
Top Contributor
53 reviews 53 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the JW for a business trip to HK. It was a very busy week so having the comfort of a good location, good service, and decent room was important. The JW does not disappoint. They managed to turn around the dry cleaning of a suit within 4 hours and the room service at 4 am so we... More

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Singapore, Singapore
Top Contributor
149 reviews 149 reviews
82 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the JW Marriott Hong Kong, but we expected it to be a bit nicer given it is Hong Kong. We stay in Marriott properties all over Asia and this one is missing that little something extra. The location is very convenient to the MTR. The executive lounge was very nice and had very good food.... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything you can expect from a JW. Food variety at the concierge lounge was exceptional, everything from fried noodles to rice and dim sum, an amazing start to the trip! Service was top JW quality, as a platinum member I was treated well and given a high floor with a great view. The hotel is conveniently located, connected to the... More

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Singapore, Singapore
Top Contributor
52 reviews 52 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I think most people know about Marriott. To my surprise, the one in HongKong is a very class hotel. Not sure because I get a special room or not, but to my surprise... they provide fruits daily and twice a day room service. I came back after dinner with a shock that the room got cleaned. but Kudos to that.... More

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Tel Aviv, Israel
Top Contributor
122 reviews 122 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

this hotel has a great location, however it is not up-to-date in terms of a quality and design you are looking for at a 5* hotel. the rooms are ok, however has old design and it was relatively pricy for the quality. the boutique coffee shop near the entrance is really good - especially the coffee.

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jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear AM3108, We appreciate your time in sharing with us your experience and your feedback is very important to us as we constantly look for opportunities to improve our hotel and services. Yes, we recognize the need to remodel the hotel. We have finalized design plans for Marriott Café and begin reviewing design scheme for the Hotel Lobby and Lobby... More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Flying into HongKong late at night, the last thing I want to do is wrestled with my luggage and race to catch the MRT's Airport Express to the city. But with, Marriot's limo service, I was whisk away in a Benz and just relax while surfing the web (limo has a wifi) through my 40 minute ride to the hotel.... More

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Dusseldorf, Germany
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 1 week ago

I Booked the hotel via the ctrip app, they made a confusion and cancelled my order. Arriving at the hotel they could not find my booking and they did not give me the same rate as the app, unhelpful and unfriendly reception. It was like accept this or leave.

Was this review helpful? Yes 1
jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear LeonardoMG, We appreciate that you have taken your time to share us with your experience. Kindly contact our Guest Relations Team directly and we can take further investigation into matter. Thank you. Warm Regards, Guest Relations Manager More

London, United Kingdom
Top Contributor
117 reviews 117 reviews
54 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here before but only for one night. This time a friend and I went for a few days. The room was great and the staff was very friendly and efficient, especially Clara in reception who dealt with our tricky bill. Comfortable beds, good spa, good food and great location. My only minor niggle was that they never... More

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Pittsburgh, Pennsylvania
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The JW Marriott Hong Kong was a nice visit. It was an average for a JW property. Good location. Staff was friendly. Clean hotel. Rooms were average size. Nice workout facility. Executive lounge was good. Overall, nice visit and good value for the price

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Redondo Beach, California
Contributor
11 reviews 11 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights with our 10 year old daughter and enjoyed every minute. We splurged on the harbor view room and were really pleased we did. The food in the Marriott Cafe was delicious and there's something to suit all tastes. My daughter gives two thumbs up to the chicken nuggets from the children's menu. We had... More

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Hotel Summarization (Beta)

What travelers say

  • Pacific place(54)
  • Very good(20)
  • Shopping mall(9)
  • Executive Lounge(8)
  • Room service(8)
  • Great location(6)
  • Admiralty MTR(3)

Additional Information about JW Marriott Hotel Hong Kong

Address: Pacific Place, 88 Queensway, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Admiralty
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
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Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
JW Marriott Hotel Hong Kong

560 photos of this hotel

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Harbour View Guest Room (37)
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Harbour View One Bedroom Suite with Executive Lounge Access (56)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Family Hotel in Hong Kong #19 Luxury Hotel in Hong Kong #20 Business Hotel in Hong Kong #21 Romantic Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Hong Kong is a cultural centre renowned for its entertainment, shopping and cuisine. When looking for an exquisite Hong Kong hotel, the JW Marriott Hotel Hong Kong offers an ideal location set atop the world-famous Pacific Place. The guestrooms boast breathtaking views, contemporary furnishings, luxurious bedding, 42" flat-panel TV and include free internet in all guestrooms. Relax with a dip in the outdoor pool. Stay fit at our 24-hour health club. Enjoy dining at one of our eight award-winning restaurants. We offer the finest event facilities to suit a variety of occasions and functions of varying sizes. Our ballroom, the largest on Hong Kong Island can accommodate up to 1,100 guests for receptions. Discover the many rewarding experiences JW Marriott Hotel Hong Kong can offer to complete a memorable stay, whether for business or leisure. ... more   less 
Number of rooms
602

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of JW Marriott Hotel Hong Kong and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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