We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JW Marriott Hotel Hong Kong

#20 of 692 Hotels in Hong Kong
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
Pacific Place, 88 Queensway, Hong Kong, China
Special Offer
Marriott Rewards Offer
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
JW Marriott Hotel Hong Kong
Professional photos View all
Browse nearby
JW Marriott Hotel Hong Kong
JW Marriott Hotel Hong Kong
JW Marriott Hotel Hong Kong
Write a Review

1,227 reviews from our community

Traveler rating
    713
    404
    86
    14
    10
See reviews for
256
225
104
487
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1227)
  • Mar-May only
    (285)
  • Jun-Aug only
    (292)
  • Sep-Nov only
    (346)
  • Dec-Feb only
    (304)
All months
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been travelling to Hong Kong on and off for nearly ten years. Recently I have tended to favour the Marriott brand wherever I travel and so on my recent trip I selected the JW Mariott Hong Kong and boy was I glad I did. As a Gold Elite member in the Marriott Rewards program I do retain certain... More 

Was this review helpful? Yes
Perth, Australia
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed there many times. Room is average size, not big but comfortable. Bed is always nice to sleep on. Clean. Toilet relatively small. Guess this hotel is old so the toilets are small. Club lounge food is great but always very crowded. Great food range I must say for breakfast. Will always try to stay here as it is not... More 

Was this review helpful? Yes
Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Really need to spruce up the rooms, they are way below HK standards when you have shangri la and Mandarin Oriental very close by...I traveled for my J.P. Morgan Business conference in 2010 October...pool is quite good, room service is way too good but the property looks like has past its prime..Don't sully such a good brand..

Was this review helpful? Yes
jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear Sanjeev333, I appreciate you had taken your time to write us a review on the TripAdvisor.com. Thank you for your candid feedback as we recognize the importance of the up keeping and maintenance of our guest rooms and we believe that is the area where attention is needed. The JW Marriott HK has been working on a continuous plan... More 

Raleigh, North Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The JW Marriott Hong Kong is a business hotel and not very children friendly - we were travelling with a 2 year old. There is a concierge lounge for Marriott rewards members which served a great breakfast and evening light meal. The staff at the lounge were very helpful with our 2 year old - thank you. The rooms are... More 

Was this review helpful? Yes
Chester, New Jersey, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

One thing, if you have a United Air I think Gold or better, you can apply to get the Marriot Gold level. This is very important for me at the JW Marriott in Hong Kong. Don't get me wrong the hotel is very nice, but many there are. I just love the lounge access, they have a nice breakfast buffet,... More 

Was this review helpful? Yes
Sydney
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was worried. I'd stayed here 20 years ago and had the best time. I wanted to be a bit nostalgic - and sometimes that doesn't work out. However, everything was wonderful. The staff were really attentive and accommodating, the room was comfortable, clean, well appointed and quiet - the bed was fabulous. The location (which of course hasn't changed)... More 

Was this review helpful? Yes
New York City, New York
Contributor
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Still here for a financial conference for work. I am a bit spoiled with work trips and the quality of hotel and this place doesnt really live up to the standard. Quick take: 1/ Rooms are dated--the temperature control in my room is a dial, the lights require individual switches rather than a master switch, and the bathrooms are a... More 

Was this review helpful? Yes
jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear pat r, Thank you for choosing to stay with us at the JW Marriott Hotel Hong Kong. We appreciate you had taken your time to write a review for us at the Tripadvisor.com. I am very sorry to read that we could not extend the flexibility to shorten your length of stay which we use to have. Due to... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

i loved this hotel, the service was incredible, the room had the best mountain view, it was spacious and everything was clean, i loved that it was located above the admiralty station, it made it so easy !!!! and being in the pacific place mall was also very convenient, we had dinner in any of the restaurants in the mall... More 

Was this review helpful? Yes
Seattle
Contributor
15 reviews 15 reviews
8 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

First trip to HK, and knew I was lucky to be staying in a property this nice. Easy subway access (directly up from the Admiralty station), and luxurious. Very good, bi-lingual staff. The concierge desk did a phenomenal job in facilitating my need to finalize my visa into China (special shout out to Raymond!) and were helpful with directions. Expensive,... More 

Was this review helpful? Yes
nz
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have just returned from HK. We stayed for 7 nights at this excellent hotel. This hotel is very central to all areas, we caught the airport express train to central and 10 minutes later from central we were at the hotel. Getting around HK or to Kowloon is very easy, there is an underground station that... More 

Was this review helpful? Yes 2
jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear Stransky, Thank you for choosing to stay with us at the JW Marriott Hotel Hong Kong. We appreciate you had taken your time to write a review for us at the Tripadivsor.com. I am please to read that we were able to accommodate your early arrivals and you did enjoyed your stay with us and that the facilities and... More 

Hotel Review Summarization

What travelers say

  • Pacific place(26)
  • Very good(9)
  • Shopping mall(9)
  • Executive Lounge(7)
  • Room service(7)
  • Great location(6)
Questions? Get answers from hotel staff and past guests. Ask a question

617 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (405)
Viewed
Bathroom (37)
Viewed
Room/suite (119)
Viewed
Dining (20)
Viewed
Pool/beach area (12)
Viewed
Hotel & grounds (56)
Viewed
View from room (42)
Viewed
Business center/function rooms (5)
Viewed
Other (114)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (178)
Viewed
Amenities (12)
Viewed
Harbour View Guest Room (37)
Viewed
Harbour View One Bedroom Suite with Executive Lounge Access (56)
Viewed
Pool (12)
Viewed
Restaurants and Bars (47)
Viewed
The Hotel (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (6)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Dining (9)
Viewed
Hotel & grounds (9)
Viewed
Family/play areas (1)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question