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Novotel Century Hong Kong

No.238 Jaffe Road, Wanchai, Hong Kong, China
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Novotel Century Hong Kong
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Novotel Century Hong Kong
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2,047 Reviews from our TripAdvisor Community

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Traveler rating
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    409
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • German first
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  • All months
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    (549)
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Nice, France
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very good location close from shopping malls and the convention center。great lounge with a nice view and a very nice staff。fresh fruits and juices at the breakfast。i miss already Hilary smile。very nice memories thank you so much。

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Hong Kong, China
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were visiting Hong Kong only for four days. Our stay was amazing in the hotel and the service really good. Everyday we had breakfast in the 23th floor,a quiet place to have a good conversation. Hilary working in the 23th floor was so kind with us, she shared information about visiting the city and everyday worried about our stay.... More 

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Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

stayed here for a couple of nights in Dec 2014 and am very impressed with the service from front-desk to concierge to house-keeping [much better than the 5-stars hotels I stayed elsewhere]. the concierge (a lady) deserves special mention as she not only provided useful information to get around but also gave promotion vouchers for discount. the same house keeper... More 

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Ashdod, Israel
Level Contributor
54 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a standard Novotel property. Everything is just OKAY. Rooms are a bit outdated but still quite comfortable. The WiFi is fairly stable and fast. The location between two MTR stations (Wan Chai and Causeway Bay) makes it a bit far from either station but still convenient, especially due to the proximity to the ChinaLink bus stop heading to... More 

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NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Shuriki Thank you for your review on Trip Advisor. We were delighted to learn that you had an enjoyable stay in our hotel. It is our pleasure to be at your services. We all look forward to the pleasure of welcoming you again soon. Best regards Darren Cann General Manager More 

Paris, France
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I just tried le premier lounge at Novotel Century, and it was really a great experience. Don't hesitate to pass by the lounge at tea time or at cocktail time .you will be received by Hilary, she will do all she can to make you feel at home. Very professional! Sure, I'll come back here

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NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Salman A Thank you for your feedback on Trip Advisor. We were delighted to learn that you enjoyed your stay in our hotel. It is encouraging for us to learn that our staff has provided satisfied service to our guests. We all look forward to the pleasure of welcoming you again soon. Best regards Darren Cann General Manager More 

Sydney
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
1 of 5 stars Reviewed 1 week ago

I'm an Accor Platinum member and redeemed points for a weekend away for my partner and her best friend. The reservation was made online with no fuss, a comment included as to who would be staying there, and an email confirmation received within the hour. Upon checking in my partner was told that seeing I (the card holder) wasn't staying,... More 

Was this review helpful? Yes 1
Napier, New Zealand
Level Contributor
12 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here two nights, family of four including two older teenagers, in one double and one twin room. Nice hotel, rooms good quality and clean, air conditioning worked a treat, one bathroom had been upgraded to a larger shower room rather than a bath with shower, staff helpful and friendly. Our room rate included breakfast which was excellent, buffet style... More 

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Susie5050 Thank you for taking the time to write us a review on Trip Advisor. I was pleased to read that you had an excellent stay in our hotel and that you found our staff are friendly and helpful. We all look forward to the pleasure of welcoming you again soon. Best regards Darren Cann General Manager More 

Singapore
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is good. Room's decor is simple but clean and functional. The only minus point for me was there isn't any waiting area for taxi at the hotel's main entrance.The hotel concierge is not proactive in assisting. I was made to lug my luggages by the road side to hail a taxi after check-out.

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NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear adrianho12 Thank you for your review on Trip Advisor. We were delighted to learn that you enjoyed your stay in our hotel. Your comment concerning the helpfulness of Concierge is well noted and will work out a training plan with the Concierge team to improve the situation. Please accept my apologies for the inconvenience so caused. I hope I... More 

London
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in the Novotel Century during July 2015, and found it to be a really good hotel, good food, service and facilities. I should point out I stayed on the 'Premier' level which costs a bit more but includes free wifi, lounge access (with free tea and coffee, breakfasts, cocktails...) and the pool. This was a holiday, not a... More 

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Hal_MacLean Thank you for your comments on Trip Advisor. We were pleased to read that you had an excellent stay in our hotel especially our Premier Lounge. It is encouraging as guest's satisfaction is our first concern. We all look forward to the pleasure of welcoming you again soon. Best regards Darren Cann General Manager More 

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Staying in Wan Chai / Causeway Bay

Neighborhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centers of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighborhood
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