Great location and great hotel. If you can afford the price then it's a very nice place to stay. The room was very clean, very nice and very comfortable. The only thing I didn't like is that you have to pay for internet access. This is quite normal for the high end hotels everywhere these days but it still irritates... More

The rooms here are very nice, as well as the facilities. However, on multiple occasions during my stay I found staff to be unhelpful and slow. Wifi in my room didnt work and no resolution was available, and on one occasion a large group of hotel visitors were making a huge commotion outside my room which was frustrating. For similar... More

Good western style hotel. Rooms small but by all accounts typical of Hong Kong. Service was excellent and responsive. Minor problem with safe (wouldn't open) was fixed efficiently so only caused a minor inconvenience. Extensive choice for breakfast.

I've booked my stay along with my colleagues back in March during one of the 50% offer sent thru by my Accor member's email offer - for my 1 week stay in May 2013. I remembered my hotel rate was a fixed rate. However, when I arrived at the hotel; i was told that the rate was fluctuating and it... More

In a pricely hotel- the service should be beter and more heartly.THe money is their primary concern and not the guest. I get one of eight rooms booked by my group - but in their list I was booked for the next day ( what was a misundertanding of the hotel management )and although they got disponible rooms they wanted... More

I stayed there for 1 week. I took express train from the airport, it costs 80 HKD for group of 2 and arrived at Hongkong / Central station in 24 minutes. Then I took a cab to the hotel for 40 HKD. Actually there are a free shuttle bus H1 to the hotel. The room is clean though small, the... More

I enjoyed my stay in the hotel in general. The staff are very friendly and helpful. The food is good. The Spa is awesome. The best future in the hotel is that location if you're there for the Hong Kong exhibition as it's 10 minutes walk. What I didn't liked is the room space as it was too small. In... More

We stayed at Novotel for one week and upgraded our club room to a juniour suite for more space. The rooms are small, but most HK rooms are. The hotel locaction is good and close to Wan Chai station. The staff were fantastic and always helpful. Special mention to Momo, Sanski from the club lounge, who always delivered great service... More

I stayed in this hotel on a business trip and enjoyed it very much. Having stayed in Novotel before I knew what to expect and that's exactly what I got. The swimming pool is large enough to swim some laps.