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Novotel Century Hong Kong

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Traveler (1413)
Room & Suite (724)
Videos (1)

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About

#109 of 604 hotels in Hong Kong
Location
4.3
Cleanliness
4.2
Service
4.0
Value
3.8
Located in the heart of Wan Chai, Novotel Century Hong Kong offers 509 refurbished rooms and a fully transformed hotel lobby. The modern rooms of this hotel are sure to enhance your stay with their contemporary design offering the partial views of Victoria Harbour. You may also enjoy the diversity of the restaurants and bars, the sophisticated meeting facilities, outdoor swimming pool with brilliant city view, sauna, 24-hr fitness centre and complimentary Wi-Fi throughout the hotel. 1-minute walk from the China Visa Application Service Center located in Wan Chai Capital Center; Hong Kong Convention & Exhibition Centre (HKCEC) is within a 8-min walk through a covered walkway. A 5-min walk from the hotel to Wan Chai MTR and Star Ferry Terminal to cross the harbour. The shopping district, Causeway Bay is also close by in a 10-min walk.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Car hire
Paid public parking nearby
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Special diet menus
Kids pool
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Chinese

Location

No.238 Jaffe Road, Wanchai, Hong Kong China
Name/address in local language
Novotel Century Hong Kong
4.0
4.0 of 5 bubbles4,045 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Novotel Century Hong Kong garners praise for its spotless rooms and modern, clean lobby, although opinions on room size and furnishings vary. Its Wan Chai location is a hit for being central yet not too hectic, offering convenient access to transportation. While the hotel's cleanliness and friendly staff are repeatedly commended, guests have mixed feelings about its value, mentioning both reasonable rates and instances of overcharging. Amenities are generally appreciated, though some suggest they could benefit from better maintenance and reduced noise.
Location
Convenient
Atmosphere
Modern
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Helpful
Amenities
Satisfactory
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4,045Reviews68Q+A100Room tips
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Viktor J wrote a review Yesterday
1 contribution
I stayed for a couple of nights at the Novotel Century in Hong Kong, and I had a great experience. Already from the check in, the staff was very helpful and kind, which made my stay much more pleasurable. The hotel is clean, has great breakfast and it's location is perfect to be able to explore Hong Kong, with many public transport options nearby. The hotel itself is great, but I think the staff and their helpfulness and kindness makes this hotel excelent. Looking forward to staying again!
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jane C wrote a review Jun 2023
Sydney, Australia134 contributions112 helpful votes
Hotel's Favorite
All round great experience in all aspects, clean rooms, friendly and helpful staff, good facilities and great location a short walk from the MTR. We booked a Suite with a bedroom and sofa bed for 2 adults and 2 children, with the eldest being an adult size. The room was very spacious for a HK hotel room and was able to accommodate a pullout so both kids had their own bed. Worked out more cost effective than 2 rooms. Didn’t get to use the gym, but it was a decent size and seemed to be well equipped. The outdoor pool was great for cooling off in the afternoons. Super convenient for us as it is located close to our family, but even if not we would stay again.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Novotel Century Hong Kong
Responded Jun 28, 2023
Dear Guest, Thank you for this positive review of your stay with us. We are happy that you received such friendly and professional service from our team members and appreciated our convenient location. We look forward to welcoming you back in the future. Kind regards, Christophe Bataille, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cyrilmarcq wrote a review Mar 13
Ningbo, China23 contributions45 helpful votes
Such desolation! I have been a loyal client of this hotel for the past 15 years, but this visit will be my last. The rooms are getting old and were too noisy. The quality of service has declined and is no longer customer-oriented. There was no attention to detail—nothing. The quality of the breakfast has also deteriorated; the hotel now provides only industrial food, and the coffee is far from meeting expectations. When I visited the lounge, it was empty, yet all the tables were covered with food waste. No one cleaned up until I asked. It seems that there is no one in charge of this hotel, and the staff are like sailors navigating a boat without a captain.
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Date of stay: March 2024Trip type: Traveled on business
Room Tip: Not a wise choice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Novotel Century Hong Kong
Responded 4 days ago
Dear Cyril, Please accept our appreciation for taking the time to review your visit. We're truly sorry to hear that your recent stay didn't meet all the expectations. It's concerning to hear your comments about the room conditions and noise levels. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have acknowledged your feedback and will be actively working on finding a solution for improvements. Though our breakfast options are crafted to cater to diverse tastes with fresh ingredients, we apologize if it did not live up to your satisfaction on this occasion. Cleanliness in our common areas, such as the lounge, is one of our top priority and we will reinforce our efforts to ensure a pleasant experience for all guests. Our guest’s comfort and satisfaction are of utmost importance to us at all times, and we regret if this wasn't reflected in your experience. Please trust that we take our guests' feedback very seriously, and we assure you that we have passed your comments to the concerned departments for follow up of improvements immediately. We look forward to the chance to host you again for a more satisfying experience. Kind regards, Ohad Tiktinsky, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Iris-Calif wrote a review Mar 3
13 contributions13 helpful votes
Well-priced mid-range hotel in a decent neighborhood. This was not a tourist area, and that's why it wasn't so expensive. There are two subway stations (different lines) within walking distance. 7-11 across the street to buy bottled water. Clean and updated rooms that weren't tiny like some Hong Kong hotel rooms. Check in and out process was efficient. We were advised that we could drink the tap water if boiled, so that's what we did with the kettle that was in the room. Within a block you had bakeries, small cafes and drugstores. If you walked 15 minutes, you could get to Causeway Bay, which was a major shopping area. Be aware that the line of taxis parked outside the hotel are not available for general use. I hopped into one and found out these taxis only go to the airport. A family member went to the hotel lunch buffet and thought it was good and worth the price. I would stay at Novotel if I visited HK again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Nothing fancy. You get clean, updated rooms for a good price.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Novotel Century Hong Kong
Responded 1 week ago
Dear Guest, Thanks for reviewing your visit. We're delighted to hear that you found value in our well-priced accommodations and that our efficient check-in process contributed to a smooth experience. It's pleasing to learn that you appreciated the cleanliness and updates of our rooms, reflecting our 2017 refurbishment efforts. We're glad that our location served you well, with convenient access to local amenities and transport links such as the nearby MTR stations. However, we're sorry to hear about the confusion with the taxis; they are indeed primarily for airport transfers, but our team is always ready to assist with alternative transportation needs. Your positive remarks about our lunch buffet are much appreciated, and we're thrilled it was a highlight of your stay. We look forward to welcoming you back in future. Best regards, Ohad Tiktinsky, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jostein Fyhn wrote a review Feb 2024
Bodo, Norway5 contributions
Novotel Century is located on the Hong Kong side or the river. Very close to MTR with connection to Central station where you can hit a metro to all around the city, also the airport. The hotel reception, restaurant and bar is nicely decorated and very clean. The service is also all around very polite and helpful. The rooms were unfortunaly a bit of a downer. Pretty old furnitures, for example the chair in the room connected to the desk with the TV on. The chair look like its been collected on a flee market. All in all a good hotel though.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Novotel Century Hong Kong
Responded 4 weeks ago
Dear Jostein, Thanks for taking the time to share your views of your stay at our hotel. We're delighted to hear you appreciated our central location, as well as the convenience of being close to the MTR for seamless connectivity throughout the city. It's also pleasing to know that the decor and cleanliness of our common areas, along with the service provided by our team, met your expectations. We’re always striving to provide our guests with a comfortable and welcoming atmosphere, so your kind words are much appreciated. However, we regret to hear that our room furnishings did not meet your standards. While we did complete a refurbishment of hotel guestrooms in 2017 and have carried out a minor touch-up for some rooms in 2023, we understand that tastes and expectations vary, and we are continually working to ensure our rooms provide both comfort and a sense of modernity to all our guests. We're glad that despite your concerns, you still found your overall experience to be positive. Our team is committed to ensuring that each guest leaves with fond memories of their stay. We hope to welcome you back. Best wishes, Ohad Tiktinsky, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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joshdes wrote a review Jan 2024
Durham, United Kingdom229 contributions88 helpful votes
Have stayed here several times and I'm always impressed with the efficiency of the hotel. Good location and breakfast spread. Evening cocktail at the lounge never fails to disappoint. Erika at the lounge is professional and tries her best to accommodate the requests of guests, especially on 27 Jan when I witnessed her having to deal with an unreasonable guest who brought his children below 16yo to the lounge for evening cocktail. It's clearly stated on the benefits sheet upon check in that children are welcome to enjoy all the benefits except evening cocktail, yet the guest insisted otherwise. As I was using the lounge and wanted some peace and quiet, I had to tell that guest I wanted some quiet time and the noise his children was making made it impossible.. Erika handled the situation well, and eventually I got the quiet time I needed.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Propriétaire at Novotel Century Hong Kong
Responded Feb 6, 2024
Dear Guest, Thanks for this review. We're delighted to hear that you enjoyed our convenient location and the variety of breakfast options available. It's also great to know that our lounge has consistently met your expectations for a relaxing evening. We appreciate your recognition of Erika's professionalism in upholding our lounge policy and ensuring a peaceful atmosphere for all guests. Our team is dedicated to providing exceptional service and it's rewarding to see their efforts acknowledged. Thank you once again for choosing us for your stays in Wan Chai. We hope to welcome you back again soon. Best wishes, Ohad Tiktinsky General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alvaro Rezende wrote a review Jan 2024
Brisbane, Australia193 contributions65 helpful votes
Lovely hotel in a business area. Very conveniently located in a business district with easy access to public transport. I appreciated the early check in. The room was just the right size and very clean! Nice TV ! Comfortable bed and a very well equipped gym! Nothing to really complain about it. Definitely not the typical Novotel you see in Australia for example
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Date of stay: January 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Propriétaire at Novotel Century Hong Kong
Responded Feb 6, 2024
Dear Guest, Thank you for this great review. We're thrilled to hear you found our location convenient for your business needs and that our early check-in option added to your comfort. It's also great to know that you appreciated the cleanliness of your room and our well-equipped gym facilities. We're constantly striving to provide a unique experience, and it's rewarding to see that reflected in your comments about our comfortable beds and the quality of our in-room entertainment systems. We look forward to welcoming you back again in the future. Best wishes, Ohad Tiktinsky General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kerry wrote a review Jan 2024
South Africa58 contributions24 helpful votes
Excellent hotel for Disney and connection to MTR which is an5 minute walk through hotel and up escalate to station. Easy and convenient to get to central. Good sized room and comfortable bed. Close to resturants and shopping which is on your door step. Free shuttle to airport which is very convenient
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Date of stay: January 2024Trip type: Traveled with family
Room Tip: Try and avoid peak time on MTR as get hectically busy with masses of people moving from one point...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Novotel Century Hong Kong
Responded 5 weeks ago
Dear Guest, Thank you for taking the time to share your feedback. It's wonderful to hear that our hotel's prime location provided you with convenient access to the MTR and nearby attractions such as Disney. We're also delighted that the comfort of our beds and the proximity to local restaurants and shopping added to the enjoyment of your stay. While you mentioned a complimentary shuttle to the airport, we'd like to clarify for future guests that our airport shuttle service is available with an additional charge, ensuring a smooth journey to and from the hotel. We hope to welcome you back. Best wishes, Ohad Tiktinsky General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yyyin c wrote a review Jan 2024
1 contribution
Good location, just 5 to 10 minutes walking distance from hotel to the metro station. Many choices at breakfast I almost got lost trying to choose what to have! Very helpful concierge staff who assisted to call a taxi, especially Tiffany from Premier lounge is friendly. Overall a great stay for a one night layover.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Novotel Century Hong Kong
Responded 5 weeks ago
Dear Guest, Thank you for sharing your experience at our hotel. We're thrilled to hear that our prime location contributed positively to your journey and that you enjoyed the variety at breakfast. It's fantastic to know that our concierge team, with a special mention of Tiffany from the Premier lounge, provided you with exceptional service. Our team strives to offer a seamless and enjoyable experience for all our guests. We look forward to seeing you in the future. Kind regards, Ohad Tiktinsky General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matt W wrote a review Jan 2024
Brisbane, Australia103 contributions76 helpful votes
Stayed for a week in January, booking a room on the Executive Floor. The room was comfortable and well serviced throughout our stay. Breakfast was well presented and provided a range of Continental, Western and Eastern offerings, with a chef available to cook omlettes and eggs to order. We decided one night to use or Accor Plus card to dine at the hotel's seafood buffet, and we were not disappointed. The location is in Wan Chai, a busy place, but removed from central Hong Kong. Everything that you would wish to do while in Honk Kong is easily accessible via the Wan Chai MTR, a short two block walk away. Similarly close are the trams. The staff were receptive to our needs, especially Erika C in the Executive Lounge who looked after us after long days out. Her service was very much appreciated. We will be back.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Novotel Century Hong Kong
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to review your stay. We're thrilled to hear that you found comfort on our Executive Floor and that our breakfast offerings, including made-to-order eggs, were to your liking. It's wonderful to know that our seafood buffet exceeded your expectations and that our location in Wan Chai provided convenient access to all that Hong Kong has to offer. Special thanks for acknowledging Erika C's exceptional service in the Executive Lounge; our team strives to make every guest's stay memorable. We look forward to welcoming you back. Best wishes, Ohad Tiktinsky, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$139 - $220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
诺富特世纪酒店, novotel century hong kong hotel hong kong, accor hong kong, novotel hong kong, hong kong novotel
LOCATION
ChinaHong KongHennessy Road / Hong Kong Island / Wan Chai / Causeway Bay
NUMBER OF ROOMS
509
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NOVOTEL CENTURY HONG KONG $175 ($̶1̶9̶3̶) - Updated 2024 Prices & Hotel Reviews

Frequently Asked Questions about Novotel Century Hong Kong
Which popular attractions are close to Novotel Century Hong Kong?
Nearby attractions include Wan Chai (0.2 miles), Central Plaza (0.2 miles), and Tai Yuen Street Market (0.3 miles).
What are some of the property amenities at Novotel Century Hong Kong?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Century Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Century Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Century Hong Kong?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Novotel Century Hong Kong?
Conveniently located restaurants include Dynasty, L'Envol, and Rùn Chinese Restaurant - The St. Regis Hong Kong.
Are there opportunities to exercise at Novotel Century Hong Kong?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Novotel Century Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Century Hong Kong offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Novotel Century Hong Kong?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Novotel Century Hong Kong?
Many travelers enjoy visiting Tai Kwun (1.4 miles), Sik Sik Yuen Wong Tai Sin Temple (4.5 miles), and PMQ (1.6 miles).