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Novotel Century Hong Kong

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No.238 Jaffe Road, Wanchai, Hong Kong, China
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Novotel Century Hong Kong
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2,019 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Thai first
  • Any
English first
  • All months
    (2019)
  • Mar-May only
    (549)
  • Jun-Aug only
    (445)
  • Sep-Nov only
    (476)
  • Dec-Feb only
    (549)
All months
1 review
4 of 5 stars Reviewed yesterday NEW

Regarding to room,it is outstanding and location is also very good. I found the Novetel great regarding to service providing ,restuarent and wifi qualty.i am really enjoyed the whole period of my stay.

Was this review helpful? Yes
Sydney, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a family holiday in June 2015. The staff in Le Café are very friendly. They provided excellent service and gave us very useful information for our day tour including maps, public transport information. It has a kids corner in Le Café. We could enjoy a relaxing meal while the children did activities at the kids corner.

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Greater Adelaide, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great service and the smorgasbord is great with lots of oysters, crab etc. the staff are attentive and eager to assist. The location is good and a short walk to the ferry to Kowloon. Organised tours will pick you up from the hotel. There is a free shuttle bus from the hotel to the airport train.

Review collected in partnership with Accorhotels.com

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Shanghai
Level Contributor
16 reviews
11 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel Feb.2015, and I think the attitude of some staff in this hotel quite unpleasant. due to our late flight, i want to extend my stay by half a day. and i asked the rate for the extention. the receptionist seemed to check the rate, and then give me offer for the whole day. i was... More 

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Lawrence S Thank you for your review on Trip Advisor. We were delighted to learn that you enjoyed your stay in our hotel. The staff attitude is always a concern to me. I am now working closing with our Front Office Manager to work through a plan to improve the services. Please accept my sincere apologies for the inconvenience... More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

We are an elderly couple who arrived mid-afternoon at the Hotel after a flight from Shanghai. We were somewhat shocked to find a heavy queue of arrivals checking in. We were advised by concierge staff to come back in 30 minutes. This we did only to find that the queuing, if anything, was greater than it had been before and... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
China
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for a week with a group for company's training. That's a comfortable and pleasure hotel with great location. The reason made me a happy stay is there is a receptionist named Jeanette, who is very polite, patient and helpful. she showed me that she was passion with her job. Also, I feel very impressed that she remembers... More 

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Taner T Thank you for your review on Trip Advisor. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied with our services. We all look forward to the pleasure of welcoming you again soon. Best regards Darren Cann General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago

It's worth staying here if you are looking for a real four stars.breakfast is pretty well, wide choice of food, room service/ cleaning fulfills on time, stuff is very polite and ready to help. Pool is not too big, but not overcrowded at all, fitness centre is good enough.

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Rustam T Thank you for your review on Trip Advisor. We were delighted to learn that you had an amazing stay in our hotel. It is encouraging for us to learn that our guests are satisfied with our services. We all look forward to the pleasure of welcoming you again soon. Best regards Darren Cann General manager More 

Moncton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A great location, very helpful staff and a wonderful place to stay. Exceptional breakfast was included. Close to very many amenities that you would like to have close by while on holiday.Would not hesitate to stay again.

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear CdnBuilt Thank you for taking the time to write us a review. We were delighted to learn that you had an excellent stay in our hotel. It is our pleasure to be at your services. We all look forward to the pleasure of welcoming you again soon. Best Regards Darren Cann General Manager More 

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Wan Chai and Causeway Bay are the retail centers of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
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