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Novotel Century Hong Kong

4.0 of 5 No.238 Jaffe Road, Wanchai, Hong Kong, China
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Novotel Century Hong Kong
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Novotel Century Hong Kong
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1,791 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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Jakarta, Indonesia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

When I arrived at this hotel the atmosphere of the hotel lobby is not too big but the atmosphere was quite comfortable .. check in was quick process only takes about 5 minutes, they gave me a room on the 8th floor, to the friendliness of the hotel staff were friendly enough hotel rooms themselves are rather small but they... More 

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Guest Thank you for taking the time to share your comments with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to... More 

Bangkok, Thailand
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice experience here cos I got free upgrade to executive floor. But such a surprised, the executive premiere room is still small. Things i like about the room, are bathroom amenities providing conditioner and body scrub. This hotel is easily reached by airport express to Kowloon station then getting on H1 hotel shuttle. In front of the hotel is the... More 

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Guest Thank you for taking the time to share your comments with us. We are delighted to learn that you enjoyed your stay with us. Your comment concerning the room size is well noted in which we are unable to change anything. Sorry for the inconvenience that we may have caused you. I do hope that we would have... More 

Penang Island, Malaysia
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Average hotel for the price, paid over $200 p night. Rooms a bit on the small side but comfortable. Everything else seemed pretty good, location good plenty of shops,restaurants,bars close by. Staff all were excellent just a bit pricey for the stay but may have been the time of year.

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Guest Thank you for taking the time to share your comments with us. We are delighted to learn that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. We all look forward to welcoming you again on your next trip to Hong Kong. Best regards Darren Cann General Manager More 

Auckland, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is a good location in Wan Chai but the most disappointing thing is if you are a guest you have 24hrs free WIFI in foyer only. This is HK ....technology should be advanced and cheaper , i stay at the Novotel in Tung Chung where it is free in the rooms. Sitting in the foyer there is limited... More 

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Guest Thank you for taking the time to share your experience during your last stay with us. We are sorry that our hotel did not provide free wifi for standard rooms' guests. Your comments concerning double room and the bathroom cleanliness are well noted and have passed your comments to our Front Office and Housekeeping for following up. Please... More 

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I am on business travel to HK and staying with Novotel Century. If you plan to travel for business travel, please save yourself, TODAY! Stay at a different hotel. My experience across the staff has been very sad. It starts with check in where in we took like 15min just to check in. I dont know all the kind of... More 

Was this review helpful? Yes 2
NCHKEO, Director of Rooms at Novotel Century Hong Kong, responded to this review

Dear Akanksha_Singhal, Thank you for writing a review on Trip Advisor. Please accept my sincere apologies for the issues you encountered right from check in and throughout your stay. I have shared your comments with our Front Office Manager whom I have tasked with coming up with immediate action. I can also assure you that the hotel is not colluding... More 

Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Nobody at the front counter speaks English properly, and there was no manager around when the staff couldn't communicate properly. I waited 10 minutes for my check in, and when the front counter staff gave me my key card and informed me that my allocated room had 2 single beds not a queen, i asked the lady to re-confirm as... More 

Was this review helpful? Yes 2
NCHKEO, Director of Rooms at Novotel Century Hong Kong, responded to this review

Dear Artisan_KT, Thank you for taking the time to leave a review on Trip Advisor. Please accept my sincere apologies for the way that our team completely mis-handled your situation. I ask that you get it touch with me at my personal e-mail: h3562-rd@accor.com in order to discuss the matter in further detail. Rest assured this is far from the... More 

Singapore, null, Singapore
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Overall room was of good size unlike other hotels which is rather cramp especially in HK. Location is good as we can travel to any other area from the hotel, the MTR is just nearby. There is several cafes nearby that you can drop by and shopping area is not too far away.

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Guest Thank you for taking the time to share your comments with us. We are delighted to learn that you enjoyed your stay with us. it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. We all look forward to welcoming you again soon. Best... More 

Bengaluru (Bangalore), India
Top Contributor
69 reviews 69 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Very well located. Good size rooms, lovely view, lots of activity in the lobby. Good size bathrooms.Enjoyed the room service. The food was very good. Lovely coffee shop opposite the hotel. Free shuttle service from HongKong station.

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Guest Thank you for taking the time to share your comments with us. I was very pleased to read that you enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. We all look forward to welcoming you again... More 

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Additional Information about Novotel Century Hong Kong

Address: No.238 Jaffe Road, Wanchai, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Century Hong Kong 4*
Number of rooms: 510
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Also Known As:
Novotel Century Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong
Hong Kong Novotel
Hotel Style:
#80 Luxury Hotel in Hong Kong
#82 Business Hotel in Hong Kong
#87 Romantic Hotel in Hong Kong
#88 Family Hotel in Hong Kong

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