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All 509 Hong Kong hotels

Novotel Century Hong Kong

4.0 of 5
No.238 Jaffe Road, Wanchai, Hong Kong, China (Wan Chai)
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79%
Ranked #96 of 509 hotels in Hong Kong
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1,173 reviews from our community

Traveler rating
    288
    581
    245
    37
    22
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Families
187
 
Couples
305
 
Solo
169
 
Business
387
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
A TripAdvisor Member
5 of 5 stars Reviewed June 19, 2013 NEW

Excellent service from the front entrance to checking in and the promptness of service after a very long flight to get in the room and freshen up, Being a Accor Platinum Member the room was spacious and excellent and I would highly recommend the Club floor and the facilities, Staff were prompt and very helpful upon any request.

Review collected in partnership with Accorhotels.com

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Ho Chi Minh City, Vietnam
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 18, 2013 NEW

Great location and great hotel. If you can afford the price then it's a very nice place to stay. The room was very clean, very nice and very comfortable. The only thing I didn't like is that you have to pay for internet access. This is quite normal for the high end hotels everywhere these days but it still irritates... More

Was this review helpful? Yes 1
Hobart
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed June 16, 2013 NEW via mobile

The rooms here are very nice, as well as the facilities. However, on multiple occasions during my stay I found staff to be unhelpful and slow. Wifi in my room didnt work and no resolution was available, and on one occasion a large group of hotel visitors were making a huge commotion outside my room which was frustrating. For similar... More

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Sydney, Australia
1 review
5 of 5 stars Reviewed June 11, 2013

Good western style hotel. Rooms small but by all accounts typical of Hong Kong. Service was excellent and responsive. Minor problem with safe (wouldn't open) was fixed efficiently so only caused a minor inconvenience. Extensive choice for breakfast.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Singapore, Singapore
1 review
3 of 5 stars Reviewed June 10, 2013

I've booked my stay along with my colleagues back in March during one of the 50% offer sent thru by my Accor member's email offer - for my 1 week stay in May 2013. I remembered my hotel rate was a fixed rate. However, when I arrived at the hotel; i was told that the rate was fluctuating and it... More

Review collected in partnership with Accorhotels.com

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NCHKGR, Guest Relations Manager at Novotel Century Hong Kong, responded to this review
June 13, 2013

Dear Valued Guest, Thank you very much for your feedback. I am truly regretted to learn about your unpleasant experience of the recent stay. Regarding your comment of the special rate, would you please give me more information by email at H3562-GR@accor.com so that I will be able to follow up directly. We earnestly hope that you will give us... More

hof hacarmel
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 9, 2013

In a pricely hotel- the service should be beter and more heartly.THe money is their primary concern and not the guest. I get one of eight rooms booked by my group - but in their list I was booked for the next day ( what was a misundertanding of the hotel management )and although they got disponible rooms they wanted... More

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NCHKGR, Guest Relations Manager at Novotel Century Hong Kong, responded to this review
June 13, 2013

Dear Valued Guest, Thank you very much for your feedback on Tripadvisor recently. I am truly sorry to hear your disappointment on the room arrangement and we have already reminded the team on a better communication again. Regarding your comments of the room size, we will summarize it into the report for the consideration of our next room renovation project.... More

surabaya
Top Contributor
87 reviews 87 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 6, 2013

I stayed there for 1 week. I took express train from the airport, it costs 80 HKD for group of 2 and arrived at Hongkong / Central station in 24 minutes. Then I took a cab to the hotel for 40 HKD. Actually there are a free shuttle bus H1 to the hotel. The room is clean though small, the... More

Was this review helpful? Yes 1
See 2 more reviews by sbysteve for Hong Kong
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 3, 2013 via mobile

I enjoyed my stay in the hotel in general. The staff are very friendly and helpful. The food is good. The Spa is awesome. The best future in the hotel is that location if you're there for the Hong Kong exhibition as it's 10 minutes walk. What I didn't liked is the room space as it was too small. In... More

Was this review helpful? Yes 2
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2013

We stayed at Novotel for one week and upgraded our club room to a juniour suite for more space. The rooms are small, but most HK rooms are. The hotel locaction is good and close to Wan Chai station. The staff were fantastic and always helpful. Special mention to Momo, Sanski from the club lounge, who always delivered great service... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
NCHKGR, Guest Relations Manager at Novotel Century Hong Kong, responded to this review
June 4, 2013

Dear Valued Guest, Thank you very much for your valuable feedback and we are so pleased that you had enjoyed your stay with us. We are glad to hear that you like our location and service. I definitely will share your comment to our team. It must be a big encouragement to our staff and also enhance our service level.... More

Antwerp, Belgium
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 1, 2013

I stayed in this hotel on a business trip and enjoyed it very much. Having stayed in Novotel before I knew what to expect and that's exactly what I got. The swimming pool is large enough to swim some laps.

Was this review helpful? Yes 2
 
 
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Hotel Summarization (Beta)

What travelers say

  • Very good(47)
  • Causeway bay(36)
  • Star ferry(23)
  • Wan Chai(23)
  • Standard room(14)
  • Free internet(12)
  • Hotel staff(12)
  • Mtr station(11)
  • Rooms are small(9)
  • Great location(7)

Additional Information about Novotel Century Hong Kong

Address: No.238 Jaffe Road, Wanchai, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Wan Chai
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Business Hotels in Hong Kong
#68 Luxury Hotels in Hong Kong
#74 Family Hotels in Hong Kong
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Novotel Century Hong Kong offers 511 modern rooms in the heart of Wanchai, the bustling commercial, entertainment district surrounded by restaurants and pubs. Just 5 min. walk to the subway and Star Ferry and 10 min. walk to the Hong Kong Convention & Exhibition Centre and the shopping area – Causeway Bay. The hotel features 2 restaurants, bar, gym, swimming pool and meeting facilities. Wi-Fi is available in the rooms and complimentary in the lobby, all restaurants and the executive lounge. ... more   less 
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Also Known As:
Novotel Century Hong Kong Hotel Hong Kong
Novotel Century Hong Kong Hotel
Accor Hong Kong
Novotel Hong Kong
Hong Kong Novotel
Novotel Century Hong Kong

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Novotel Century Hong Kong
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