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Novotel Century Hong Kong

4.0 of 5 No.238 Jaffe Road, Wanchai, Hong Kong, China
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Novotel Century Hong Kong
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Novotel Century Hong Kong
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1,847 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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Perth, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Although I've rated this hotel as 'average', it is probably a little above, due to the convenience of the location and the staff. The room was smallish, but we were two friends sharing and had single beds, which were a little larger than the usual single. The bathroom was clean as were the carpets. The transportation around the hotel is... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Where to stay in the most incredible 'big city' in the world, Hong Kong? For the price, outstanding A+ service and top notch attention to every need and detail, the Incredible staff at the Novotel Century Hotel is the answer. If you can think of it (room service, food, bar, pool, location, staff, help, etc.) the staff at Novotel has... More 

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear rgividen Thank you for taking the time to share your comments with us. We were delighted to learn that you had an enjoyable stay in our hotel. It is encouraging to learn that our guests are satisfied with our services. We all look forward to the pleasure of welcoming you again soon. Best regards Darren Cann General Manager More 

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Strategic Location, Free Shuttle from and to Airport, easy access to Bus and MTR. Staff deliver good services at all time. easy and fast check in and check out. And when the standard room was full they provide suite room for us with my Accor member benefit. Staying here made my trip to Hong Kong even more valuable.

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Wisnu Wardhana H Thank you for taking the time to share your comments with us. I was pleased to read that you had an excellent stay with us and particularly you value our hotel. It is certainly a pleasure for us to be at your service. We all look forward to welcoming you back again soon. Best regards Darren... More 

Adelaide, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

we stayed here for the final 2 nights of our stay in hong kong in Jan 2015. Basic smallish rooms but in comparison to what we paid, could expect nothing more. Staff were efficient at check in and out and very helpful during our stay. Our room had a bath over the shower- so make sure that curtain is closed... More 

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear inked2perfection Thank you for taking the time to share your comments with us. I was pleased to read that you had an enjoyable stay and the our staff are helpful and friendly. It was certainly a pleasure for us to be at your service. We all look forward to the pleasure of welcoming you again soon. Best regards Darren... More 

Halle (Saale), Germany
1 review
5 of 5 stars Reviewed 2 days ago NEW

If you stay in Hong Kong, the Novotel Century is probably the best choice for Business travellers as well as for tourists. The Location in Wanchai, next to Central, is perfect. It connects through the HK walkways directly to the conference and Exhibition Center. It is modern, well equipped rooms, easy WiFi, and with a Fitness Center including outdoor pool.... More 

Was this review helpful? Yes 1
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear PeterDehn Thank you for taking the time to share your comments with us. I was pleased to learn that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. Your kind words have been passed onto the teams. This will certainly motivates them to keep up the good work. We all look forward... More 

Sydney, Australia
Top Contributor
121 reviews 121 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

With teens (17 & 14 years) now too big to cram into one room in most hotels AND given many hotels in HK have a three to a room policy no matter how large the room, I did a lot of research as to where to stay in Hong Kong and how to get best quality without breaking the bank... More 

Was this review helpful? Yes 2
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear haqsta Thank you for taking the time to share your comments with us. We were delighted to read that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying. It was certainly a pleasure for us to be at your service and we all look... More 

Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel lives up to the service standard that Hong Kong is famed for its hotel industry. Check-in and check-out were prompt and friendly despite the crowd on the days I was there. Room is large even by non Hong Kong standard.

Was this review helpful? Yes
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear AndrewXJKT Thank you for taking the time to share your comment with us. We were happy to read that you satisfied with our staff and serviced provided. It was certainly a pleasure for us to be at your service. We all look forward to welcoming you again soon. Best regards Darren Cann General Manager More 

Berlin, Germany
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A very nice hotel. The location on HK Island is great. Rooms are nice, breakfast is good and pool and gym are also new and clean. The staff is helpful and fluent in english. I can recommand it for both business and leisure.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear Jules10827 Thank you for taking the time to share your comment with us. I was pleased to read that you had an excellent stay in our hotel and particularly value our hotel. We all look forward to the pleasure of welcoming you back soon. Best regards Darren Cann General Manager More 

Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This is one of the more basic Novotel properties. Not up to the standard of the Bangkok hotels I have stayed at. At check in a very rude staff member denied that we had 3 rooms booked and just kept saying NO NO NO. Even with a printed copy of the booking stating 3 rooms she still said NO!! 20... More 

Was this review helpful? Yes 1
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear decisive1 Thank you for taking the time to share your comment with us. I fully understand your dissatisfaction from our front desk staff during check in. Our Front Office Manager, Rebecca is now making an improvement plan to improve the staff attitude and the quality of service. Please accept our apologies for the inconvenience that we may have caused... More 

Lucena City
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here last June 2014 with my parents-in-law and my 2 year old son. When we arrived at the hotel, we were asked for a deposit. The deposit is for the foods in the fridge in case you're going to eat them. However, there is an option to remove all the foods so you don't get charged for the... More 

Was this review helpful? Yes 1
NCHKEO, General Manager at Novotel Century Hong Kong, responded to this review

Dear superVeee09 Thank you for taking the time to share your comment with us. We were delighted to learn that you enjoyed your stay in our hotel. This is the hotel policy to ask for deposit from all of our guests. We will re-visit our procedure with our Front Office Manager, Rebecca to clearly explain it to the guests to... More 

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Additional Information about Novotel Century Hong Kong

Address: No.238 Jaffe Road, Wanchai, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Century Hong Kong 4*
Number of rooms: 510
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Also Known As:
Novotel Century Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong
Hong Kong Novotel
Hotel Style:
#80 Luxury Hotel in Hong Kong
#81 Business Hotel in Hong Kong
#84 Romantic Hotel in Hong Kong
#88 Family Hotel in Hong Kong

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