CUSTOMER SERVICE SERIOUSLY ATTROCIOUS!!! My friend and I booked a room for a month. Besides the fact that the rooms are the size of a queen-sized bed, with a sliver of an entrance with an itty-bitty bathroom squished in to the right, we could deal with it ( since we're low-maintenance, and were going to travel to other countries, and... more

I arrived more than four hours before my check-in time due to an early morning flight, but the desk staff were exceptionally helpful in making up a room for me rather than keeping me waiting with my luggage, at no extra cost. Paying the little extra for a harbour view is well worth it and really made the stay extra... more

Stayed there for one night with a friend. I already stayed there previously so I knew what to expect. The room was small but cozy. Basic amenities were there. Safe included. Yes, the bed took up the entire space and there was barely enough space for a suitcase but for one night or two, it was a good place to... more

Hotel, previously owned by other company, however perfectly in line with IBIS philosophy: tiny roooms for reasonable price. All a/c, floors for non-smokers. Harbour view is nice to have, however, the view is not so nice to struggle for it. I was travelling alone, so no trouble at all with the size of room, however, if there are 2 of... more

The location of this hotel is good, no doubt. But the rooms are so cramped that you dont even have the space on the floor to open your suitcase!!! I was extremely disappointed with this hotel. Pay $10 more and get a much better hotel in Kowloon. Avoid, avoid, avoid! more

It was purely a business trip. We stayed for 3 nights, and visited two exhibition halls, and went to our supplier's demo centers. We walked a lot, thats why we appreciated the location of IBIS Hotel, just a few steps away from the MTR. Because of the major exhibits being held, the cost of the other hotels are terribly high... more

Having read the reviews on here for the hotel, I was a bit apprehensive when I arrived. My first impression was that the room was small, but it was clean and perfectly adequate. Bed was small and rock hard though. No springs on this one.... Just a matress placed on a hard board on top of the bed frame !... more

Stayed at the Ibis with my wife for 4 nights in March. We did review this hotel on trip advisor before we booked it and were aware that the rooms were very small. Therefore we were not surprised when we got there. We used this hotel because it was cheap and right next to a MTR which made it easy... more

My sons and I had booked two rooms at this hotel as our base for the Hong Kong sevens, we had requested twin rooms but told by the staff that they were not available. The hotel information says double/twin with queen bed if this was correct things would have been fine, what you get is a very small room with... more