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Hotel Jen Hong Kong

#64 of 694 Hotels in Hong Kong
Certificate of Excellence
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508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
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Hotel Jen Hong Kong
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1,143 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1143)
  • Mar-May only
    (317)
  • Jun-Aug only
    (241)
  • Sep-Nov only
    (293)
  • Dec-Feb only
    (292)
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There are newer reviews for Hotel Jen Hong Kong
See the most recent reviews
Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

Right outside the MTR station. Far enough from the bustling crowd yet near enough to get there fast. The hotel is located in a residential area so I could have a taste or sight of life of a hongkonger. Also if the hotel pool is too small for you there is a public pool around the corner for you to... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear siangbeng, Thank you for choosing to stay at Hotel Jen Hong Kong! We are delighted to hear that you had enjoyed your stay with us and especially the local favorites of Hong Kong. We are please that you find our location is very accessible to major areas within 10-15 minutes by MTR, while our shuttle services were conveniently available... More 

Singapore, Singapore
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 2nd stay in this hotel for work. Convenient as the train station is within 3 mins walk away. At least 5 restaurants and 10 other food establishments (24-Hours McDonalds, Maxim's Cakes, Itacho Sushi, A1 Restaurant, City Rice Restaurant and many more that I cannot remember!), within a 10 mins walk radius, 3 24-hours convenience stalls within 3... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Delvin T, Thank you for selecting Hotel Jen Hong Kong for your return visit with your family! We are delighted to hear that you had enjoyed your stay and how you like the neighborhood surrounding the hotel. Your feedbacks on our lift indicators are well documented which will be further review. Your comments and recommendation really serves as a... More 

Toronto, Canada
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hotel Jen for five nights and it was truly wonderful. The staff were very courteous and knowledgeable of things to do. Lilian at the Front Desk went above and beyond with suggestions of things to do. The rooms were very nice as well. The view from the gym was phenomenal. It is very conveniently located near... More 

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear MrService1, Thank you for selecting Hotel Jen Hong Kong for your recent visit! We are delighted to hear that you had enjoyed your stay are staff are courteous and knowledgeable which we drive to provide to “That Jen’s Feeling” for all our guests. Your compliment for Lilian really serves as a great encouragement for our continuous improvement in our... More 

Singapore, Singapore
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The whole Jen rebranding of Traders hotels is a surprising move from the Shangri-La group, and is essentially superficial/cosmetic. Except for the staff wearing t-shirts nothing has been renovated nor upgraded in this specific property. The room is still convenient by HK standards, but only if you get a deal. The good point is that the next door MTR station... More 

Was this review helpful? Yes 1
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear George S, Thank you for staying with us on your recent visit to Hong Kong. We are delighted to hear your comments and recommendation which serves as a great way for our continuous improvement in our products and services. We are pleased that you find our location is very easily accessible to all major shopping areas within 10-15 minutes... More 

New Paltz, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Now that a HKU MTR station is across the street, Hotel Jen is convenient to lines that reach all parts of Hong Kong. Moreover, the station has an elevator that goes right up to the Hong Kong University campus! The hotel is clean and well appointed with free wifi. I had lunch in the Malaysian restaurant on the 2nd floor,... More 

Was this review helpful? Yes 2
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear nyprof2001, Thank you for staying with us on your recent visit to Hong Kong. We are delighted to hear that you had enjoyed your stay. Your comments are very valuable to us as it’s the best way to evaluate and improve our products which ensure we could provide the best value for our guests. We are happy that you... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights at the Hotel Jen; had a great experience and such a good location for getting around in the city. The MTR station is literally across the street and from there Hong Kong is all yours :) The hotel/rooms have had been recently update so everything is generally quite tastefully decorated and well cared for.

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Jordan U, Thank you for staying with us on your recent visit to Hong Kong. We are delighted to hear that you had enjoyed your stay with us. We are pleased that you find our location is very easily accessible to all major shopping areas within 10-15 minutes by MTR. We look forward to your next visit to Jen!... More 

Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The former Hotel Traders renamed as Hotel Jen almost never fails me. In the heartlands of Shek Tong Tsui district (in colonial days, it is the feng yut district) and close to Hong Kong University, one can experience how normal Hong Kong residents live and experience the academia of this former British colonial. Location to many Hong Kongers seems far,... More 

Was this review helpful? Yes 1
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear icecreamneko, Thank you for selecting Hotel Jen Hong Kong for your recent visit to Hong Kong! We are delighted to hear that you had enjoyed your stay within the Shek Tong Tsui District and the local neighborhood. Your feedback on our pool water temperature are well documented and it serves as a way for our continuous improvement in our... More 

Taguig City, Philippines
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 4 days and 3 nights with my husband. It is located further down HK in a residential district with lots of small eateries, a local bakery, a local market and numerous convenience stores. Best of all it is about 50 steps from a new MTR station HKU which is 3 stations away from Central. Staff is warm... More 

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear chenelyn c, Thank you for choosing to stay at Hotel Jen Hong Kong! We are delighted to hear that you had enjoyed your stay with us and sharing about our convenient neighborhood. We are please that you find our location is very accessible to major areas within 10-15 minutes by MTR. We are happy to know that our young... More 

Athens, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel Jen was a great place to stay if you're looking for somewhere near Hong Kong University and the metro line (island line) in general. It's close to Central as well. The service and rooms were great.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear DawnOhioUSA, Thank you for choosing to stay at Hotel Jen Hong Kong! We are delighted to hear that you had enjoyed your stay with us and are please that you find our location is very accessible to major areas within 10-15 minutes by MTR. We are happy to know that our service and rooms had met your expectation, which... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Recently, I had a short stay at this hotel. It was a fantastic hotel. Staff was friendly, attentive and room was upgraded at request. Did not expect a cake for our anniversary !! It was a good gesture from the hotel and replaced when we didn't didn't even hav a chance to partake of it. Definitely worth a stay !!

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Teo J, Thank you for choosing to stay at Hotel Jen Hong Kong to celebrate your anniversary! We are delighted to hear that you had enjoyed your stay with us and are pleased that you find our staffs friendly and attentive. We are happy to know that our service and rooms had met your expectation, which your comments are... More 

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