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Hotel Jen Hong Kong

4.0 of 5 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
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Certificate of Excellence 2014
Hotel Jen Hong Kong
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Hotel Jen Hong Kong
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1,014 reviews from our community

Traveler rating
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    498
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155
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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There are newer reviews for Hotel Jen Hong Kong
See the most recent reviews
Penang Island, Malaysia
Top Contributor
70 reviews 70 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 7 nights and used it as a base for our HK holidays. This hotel is not located in the famous places like Wan Chai or Kowloon or Central. Anyway with the trams, buses and free hotel shuttle service to the Hong Kong Station , transportation is not an issue. Nearby this hotel within 10-15min walking distance, quite... More 

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've made this hotel my regular when travelling to hong kong. I did like it more when it was traders hotel though. The differences are not too large between traders and the now hotel jen, the amenity kits are not as good as the previous and the room service menu has been drastically reduced. The service however was still up... More 

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Guangzhou, China
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had around 30 nights this year in this hotel (before Trader now Jen). The hotel needs to decide soon between Chinese Mainland Travelling Groups and normal guests. With the mainland groups blocking elevators, reception, lobby in a very loud behavior, the hotel definitely looses its advantages.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
Plumpton
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

a smart clean hotel, and a good base for a short stay in HK. Nice rooms and a good on-site restaurant. The free shuttle service from the hotel to Central was good. Quite good value compared to some of the other hotels. Take an eye mask as there are no blackout curtains in the rooms, just an opaque blind.

Review collected in partnership with shangri-la.com

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Mumbai (Bombay), India
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The hotel has gone through its rebranding recently and I think a lot more has changed than just its name to Hotel Jen. Unfortunately it's for the worse and I think it's moving more to a service apartment concept than a full fledged hotel. I have been a regular to this place for the past two years (stayed for over... More 

Review collected in partnership with shangri-la.com

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Brighton, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel Jen was recommended by a colleague. I had meetings at at HKU and the Uni is a decent walk up the hill, but close. Hotel Jen is a very good priced hotel. I took a harbour view room which was terrific. It was certainly good value and the hotel rooms are clean and fresh but not large - but... More 

Review collected in partnership with shangri-la.com

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Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Maffra, Thank you for choosing Hotel Jen Hong Kong during your recent visit to Hong Kong. We are glad that our services had met all your expectations and your compliment for our staff serves as a great encouragement for them to continue to improve. Thanks for sharing your experience about our neighborhood, where Hong Kong University is only minutes... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent 2 nights at Hotel Jen.. and we were blown away by the warm welcome we received from Iris the duty manager. This was our first trip to Hong Kong and we only had one full day to see what we wanted to see... when we arrived at midnight, it's fair to say we were a little excited... Check... More 

Was this review helpful? Yes 2
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear sharksexplorer, Thank you for choosing Hotel Jen Hong Kong during your recent trip. Thank you for sharing your lovely experience you had with us and your compliment had been passed to Iris as an encouragement to further improve our services. We are glad to be part of your first impression on how exciting and friendly is Hong Kong. We... More 

Mumbai (Bombay), India
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is not worth the price they are charging. It was called Traders by Shangri-la earlier, but no where close to the quality of traders/Shangri-la. The rooms are very compact and the location is average. Only advantage is that it is in the western district.

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear abhip2014, Thank you for choosing Hotel Jen Hong Kong and to share with us your staying experience. Your comments about our room sized had been passed to our management team for review. May we suggest for your next visit to try our Club Suite (50 square meters) which is much more spacious compared to our Superior Room and we... More 

Little Rock, Arkansas
Top Contributor
55 reviews 55 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was fortunate to visit Hong Kong in early November. The only reason for only 4 out of 5 stars is the location. It's not close to any of the major spots that most tourist will likely visit. The tram is a couple of blocks from the hotel, but this is slow and not easily taken if you don't have... More 

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear whippetguy, Thank you for staying at Hotel Jen Hong Kong for your recent trip. We are happy to learn that you had enjoyed your staying experience with us and thank you for sharing you compliment on our services. We are pleased to let you know that the MTR Hong Kong University Station will be in service by the end... More 

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Rooms are clean, service are great, always friendly and helpful in all ways! Hotel location is not in the best of the area but is very convenient and have great access to lots of public transportation and restaurants, especially quite a few restaurants are open into the wee hours if you're hungry, you can still grab a bite to eat... More 

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear MK L Thank you for staying at Hotel Jen Hong Kong during your recent trip to Hong Kong. We glad that you liked our service and friendly staff, and your compliments had been pass to our staff as an encouragement to them. We are pleased to let you know that the MTR Hong Kong University Station will be in... More 

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Additional Information about Hotel Jen Hong Kong

Address: 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Location: China > Hong Kong Region > Hong Kong > Sai Wan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Jen Hong Kong 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Jen Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Style:
#29 Best Value Hotel in Hong Kong
#50 Romantic Hotel in Hong Kong
#52 Business Hotel in Hong Kong
#53 Luxury Hotel in Hong Kong
#58 Family Hotel in Hong Kong

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