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Hotel Jen Hong Kong

#64 of 695 Hotels in Hong Kong
Certificate of Excellence
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508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
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1 room 1 guest
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Hotel Jen Hong Kong
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1,174 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
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Singapore
Level Contributor
63 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel is very well located next to HKU MTR station. Rooms are small but well designed. Bathroom amenities are good quality, the air conditioning works well and the bed is very comfortable. Views from harbour front rooms are great. It is worth paying extra to use the club lounge on the 28th floor. Lounge food in the evening is good,... More 

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Singapore, Singapore
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I've been coming to this hotel for many years and the service has been consistently very warm and good. Always super friendly and efficient. Convenient rooms, good value for money, clean and safe in a very local neighborhood. The new MTR is now right outside with the new HKU station which is absolutely great and super convenient to go to... More 

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Munich, Germany
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a week, the hotel isn't anything special but the location is great, just a minute walk to the MTR station HKU, which takes you to many places around Hong Kong. The hotel is very clean, the bed and pillows are comfortable, and the staff was helpful. The downside was breakfast - not so many choices if you... More 

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Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed 1 week ago

nice hotel,good place to the hong kong university ,provide free airport bus to the hong kong central station ,faster to airport. the。room not too big ,but clean . staff are very professional .I will back again

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Penang Island, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just completed a 9 day summer break in Hong Kong and I must say that Shangri-La's Jen Hotel is the place to be to get away from it all after a day out in the sun. From courteous staff to a perfectly sized room (very rare in HK) to a wonderful view from the pool level to nearby convenience, Jen... More 

Review collected in partnership with shangri-la.com

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Cork
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I loved everything about this hotel. I was a bit apprehensive after reading some reviews. Staff are excellent, very friendly. The concierge was so helpful with every query we had. Rooms are a bit small but perfectly formed and very clean. Breakfast is plentiful and nice. And to top it off, the rooftop pool which my 8 year old daughter... More 

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Vancouver, Canada
Level Contributor
85 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Hotel Jen for one night while on my way to China from Vancouver. I took the A10 bus from the airport, dropping me next to the hotel in about 30 minutes. This is not only an economical way of getting to the hotel, but it is efficient and enjoyable, with plenty of interesting views on the... More 

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Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed multiple times at Hotel Jen at HKU Station. As soon as you exit the HKU station, just walk across the street to the hotel. A very well managed hotel with many friendly staff, just to name a few, Rachel and Chloe in the front desk, Tony, Ash and Kimmy at the restaurant where I had breakfast every... More 

Review collected in partnership with shangri-la.com

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jakarta
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love everything here, there is nothing to hate. Front office staff may just greet you with slight smile, but it's actually very common for Hong Kong people to do that, they are mostly not so friendly, but on the other side, during my 4 days stay there, the housekeeping staff definitely the best, they go way beyond expectation and... More 

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Halifax, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Arrived here at 9am after our flight landed from the UK at 6am. Staff were very helpful and allowed us to leave all our luggage whilst we went up Victoria Peak, as our room would not be ready until later. Our room was on the 8th floor, very clean, standard en suite room with plenty of room for the both... More 

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