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Hotel Jen Hong Kong

#71 of 691 Hotels in Hong Kong
Certificate of Excellence
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508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
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Jen's Spring Deal 25% Off
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Hotel Jen Hong Kong
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Hotel Jen Hong Kong
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1,085 reviews from our community

Traveler rating
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    529
    127
    33
    16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
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    (292)
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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Nothing bad to say, except that we are most pleased with the hotel and the services from each of the staff. Hotel is modern and fantastic in our opinion. It's near to a Chinese restaurant chain that we like n also Great that it is near to the Mtr.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Top Contributor
56 reviews 56 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

If you look at the promotional videos on the screens in the lobby, you'd think this was a really 'hot' place to stay. Well, it's pleasant enough, but not that 'hot'! Well located with the metro station just around the corner, and within walking distance from SoHo. The room was spacious for what I presume to be local standards, and... More 

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South Wales, UK
Contributor
18 reviews 18 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this hotel as it as close to where my daughter lives in Kennedy Town, Hong Kong. Particularly liked the fact that it has a rooftop swimming pool. Nothing to complain about at all, had a good rate on travel supermarket, staff were excellent, friendly and professional, breakfast was good, cleanliness excellent the lady that looked after our room was... More 

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Ho Chi Minh City, Vietnam
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First good thing: 2 minutes walk from HKU MRT (in HK, it's MTR) station. And there are a lot of nice small restaurants nearby. I love the the noodles in those typical Chinese small restaurant. The room is very nice. I stayed on the 27th floor with seaview. They have rooms for smokers too. Beds are comfy, room services are... More 

Was this review helpful? Yes 1
Martina Franca, Italy
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There is a very good band based in Canada called the Tragically Hip and the name came to mind after a couple of nights in the "new" Jen ( Old Traders) hotel. The main check in area is open plan with jean wearing no name badged "cool" people wandering about with iPads. Up on the Club level the desk was... More 

Was this review helpful? Yes 2
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Mike J, Thank you for selecting Hotel Jen Hong Kong during your recent trip. We had acknowledged you comments regarding the design of our room and thank you for your comments and suggestion for my activeness for greeting guests in the Club Lounge. All your comments are being review and study for future improvement and we do look forward... More 

Chinatown, Singapore
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel has now become my new choice of hotel to book and recommand to friends after my stay during march. it is much near to the airport by airport express and very near to the MRT exit. In fact its just a road across the exit. its surounding has a more local feel compare to hotel in kowloon and I... More 

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Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear mamboeidos, Thank you for selecting Hotel Jen Hong Kong during your recent visit to Hong Kong. We loved your compliment for Ash and Nick which we had been passed to our team as encouragement and for further improvement. We are happy to know the newly open MTR HKU Station was a convenience for you during your stay. Once again,... More 

Oswestry, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The opening of the MTR at HKU has solved the problem of location. I would advise anyone booking a room at this hotel to go for the Club Room option. The extra charge is well worth it for the use of the club lounge especially in the early evening when drinks and substantial snacks are free of charge. All staff... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear keithhunter2015, Thank you for choosing to stay with us at Hotel Jen Hong and we are happy to know that you had enjoyed your recent visit and the newly open MTR HKU Station was a convenience for you during your visit. We loved your comments that you had enjoyed our Club Lounge and benefits. Your compliment for Gucci had... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

very close to MTR station and I really like the pillow and bed! Not all the hotels I've stayed has got nice quality pillow, in the result i need to always bring a small pillow of mine, but in this case, Hotel Jen has the pillow which allow me to have a good sleep after a tired day!

Review collected in partnership with shangri-la.com

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Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear TripAdvisor Member, Thank you for choosing to stay with us at Hotel Jen Hong and we are happy to learn our pillow selection and comfortable bed had made your stay enjoyable! We look forward for the opportunity to welcoming you back soon. Cheers, David Preisig General Manager More 

Singapore, Singapore
Contributor
13 reviews 13 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Priced perfectly. Stunning views of the harbor. In the town area. Close to the central districts. Right at the MTR station. Well-designed rooms. All in all, great place to stay in Hongkong. We stayed at Jen for 3 days on the Easter weekend and being on the club floor at the 27th floor, we had stunning views of the harbor.... More 

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Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Akanksha13, Thank you for choosing to stay with us and sharing your staying experience with us on TripAdvisor.com. We are happy to know the newly open MTR HKU Station was a convenience for you and how you could easily access different parts of town during your stay. We are glad that you enjoyed our breakfast and our shuttle service... More 

Cambridgeshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

A really friendly hotel, well-situated with new MTR station just outside it. Club facilities made it special with canapés and free drinks each day from 5:30 to 7:30. Sushi fabulous and enough to make an evening meal not necessary often! The staff in the club lounge were excellent and really looked after you. A really special mention for Guchi ,... More 

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