We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Jen Hong Kong

#74 of 692 Hotels in Hong Kong
Certificate of Excellence
Hotel website
Hotel deals
508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Announcement
Our Rooftop Pool is Open!
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Jen Hong Kong
Professional photos View all
Browse nearby
Hotel Jen Hong Kong
Write a Review

1,072 reviews from our community

Traveler rating
    374
    525
    124
    33
    16
See reviews for
163
362
135
227
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1072)
  • Mar-May only
    (279)
  • Jun-Aug only
    (208)
  • Sep-Nov only
    (293)
  • Dec-Feb only
    (292)
All months
1 review
3 of 5 stars Reviewed yesterday NEW

I really didn't want to write a negative review of Hotel Jen, but we did have a handful of issues over the past weekend. Check-in was rather nightmarish, though a lot was the fault of booking.com. That said, the staff by no means went out of their way to accommodate or satisfy us, their client. Arriving at different times than... More 

Was this review helpful? Yes
Toronto, Ontario
1 review
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed this hotel...the Harbour view room was small but well designed and very comfortable...the bed was particularly nice. The breakfast buffet was very fresh and delicious. The restaurant Malacca in the hotel was also very good...we had lunch there twice. The service at Hotel Jen was outstanding, especially Lucy in the 28th floor breakfast buffet who helped us with... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Saint Cloud, Florida
Top Contributor
208 reviews 208 reviews
74 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Situated to the West side of the island the Jen hotel is a good option for those travelers wanting an above average quality of accommodation without nosebleed HK prices. Choose a club room which often costs very little more than a regular room and take advantage of the club lounge, inclusive breakfast and free wifi. The wifi (and wired) connection... More 

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear BritBoyInFL, Thank you for sharing your staying experience at Hotel Jen Hong Kong with us. We are happy to know that the newly opened MTR HKU Station was a convenience and your compliments on our Club Lounge and Touch-Point amenities are being shared with the team for their continually improvement . We look forward to welcoming you back soon.... More 

Los Angeles, California, Usa
Top Contributor
114 reviews 114 reviews
50 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel Locate West Side of Hong Kong Island. There's a new subway station HKU, only 3 minutes walk from exit B. I count at least 6 banks within one block, McDonald in 1 min walking distance, 2 supermarkets within one block, many good tast restaurant. I got a room of Harbour view, it is wonderful. Hotel Staffs are treat... More 

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Mike W, Thank you for choosing to stay with us at Hotel Jen Hong Kong during your recent visit. We are happy to know that you had enjoyed “that Jen Feeling” and our neighbor surroundings and the newly open MTR HKU Station was a convenience for you during your visit. We look forward for the opportunity to welcoming you... More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is a four star business hotel. It is a re-branded smart avatar of earlier Traders hotel. It uses a new concept of workstation type reception desk. I found it to be a smart use of space and technology. I stayed on 22nd floor (club floor) with harbour view. The overall view from the room was great. Room size... More 

Was this review helpful? Yes 1
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Rajeev S, Thank you for sharing with us your recent visit to Hotel Jen Hong Kong. We are happy to know that you had enjoyed “that Jen Feeling” and like our touch-points idea. Yes, we can assure you that the newly open MTR HKU Station provides greatest convenience for our guests. We look forward for the opportunity to welcoming... More 

Bangkok, Thailand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel in March as I was attending the Jewellery Convention in Hong Kong I stayed at the Club room and I am also a golden circle member since 2002 All was well until I went to the Lounge and they had a lady staff who ruined my stay But will I be back.... Yes I will... More 

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear orangeiemon, Thank you for sharing you staying experience at Hotel Jen Hong Kong. Your comments regarding our services are noted and have been passed to our team for review and staffs are under group training. Please rest assured that we strive to maintain our service standards at the highest level. We look forward for the opportunity to serving you... More 

Shanghai, China
Top Contributor
129 reviews 129 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

In former days a bit remote, almost an hour by tram to Causeway Bay, now the Subway Station at Hotel Jen opened. It connected the Hotel much closer to places like Causeway Bay or Tsimshatsui. Of course the Hotel itself is still the very clean and modern place it was before with enthusiastic and helpful staff. A very good place... More 

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Ralf M, Thank you for sharing your staying experience at Hotel Jen Hong Kong with us. We are happy to know that the newly opened MTR HKU Station was a convenience and your compliments for our staff are well noted. We look forward to welcoming you back soon. Cheers, David Preisig General Manager More 

munich
Top Contributor
54 reviews 54 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Although the hotel is a bit out of the center, it is easy to reach by public transportation. The rooms are a bit small to HK standards, however they are nicely appointed and the beds are quite comfortable. The bathrooms need a bit of thorough cleaning especially around the corners of the bathroom floors. The staff are very professional and... More 

Was this review helpful? Yes
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear pinme, Thank you for choosing Hotel Jen Hong Kong and for sharing you staying experience with us. Your compliment for our service drives us to continue to improve “That Jen Feeling” for our guest. We are please to let you know that the newly opened MTR HKU Station is right next to the hotel and the new MTR line... More 

Dublin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Was my first visit to Hong Kong. The hotel was very easy to find and just a few stops from the center of Hong Kong Island. The staff were very friendly and spoke great English. The rooms very very clean, maybe a little smaller than I expected but hey this is Hong Kong. The hotel is fagged as 4 star... More 

Was this review helpful? Yes 1
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear gmurran, Thank you for sharing your staying experience at Hotel Jen Hong Kong with us and we are happy to know that our service had met your expectations which we strive to extend “That Jen Feeling” to all our guests. We are delighted to know that the newly opened MTR HKU Station has provided convenience for your commute within... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We chose Hotel Jen because the location was within walking distance of our son's flat. We had a wonderful 5 nights at the Jen in a Club Room with mountain view. The room was extremely clean and comfortable. The Club Lounge was a real bonus with a buffet breakfast to suit everyone and helpful staff to keep us supplied with... More 

Was this review helpful? Yes 1
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Sandra A, Thank you for choosing to stay with us at Hotel Jen Hong Kong during your recent trip. We appreciate your sharing of your staying experience with us and are happy to know that our Club lounge & services had met your expectations, which we drive for continual improvement as well as letting you experience our Jen’s Feeling.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

392 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (376)
Viewed
Room/suite (112)
Viewed
View from room (29)
Viewed
Bathroom (41)
Viewed
Dining (16)
Viewed
Hotel & grounds (65)
Viewed
Pool/beach area (22)
Viewed
Business center/function rooms (3)
Viewed
Other (88)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (7)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question