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Hotel Madera Hong Kong

Travelers' Choice award winner
4.0 of 5
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No.1 Cheong Lok Street, Jordan, Hong Kong, China
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1 room 1 guest
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Hotel Madera Hong Kong
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466 Reviews from our TripAdvisor Community

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Traveler rating
    258
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (466)
  • Mar-May only
    (129)
  • Jun-Aug only
    (156)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (87)
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1 review
4 of 5 stars Reviewed today NEW

Tonight is the last night of my 3 nights stay here. My room is the Grand Deluxe. Like what everyone has said, the location is great and the staff are fantastic. From the airport, just follow the instructions to city. Upon exit, turn right and you will soon reach the bus station. We took A22 with our Octopus card. Alighted... More 

Was this review helpful? Yes
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have nothing but positive things to say about the staff at this hotel, but they were let down by the malfunctioning electrical wiring at this hotel. Let me explain. My wife and I arrived at the hotel at 10pm exhausted from our flight. We check in easily to a nice modern style room and go to sleep immediately. At... More 

Was this review helpful? Yes
Peter K, Rooms Division Manager at Hotel Madera Hong Kong, responded to this review

Dear Sir / Madam, I am very concerned to learn of your unpleasant experience on the first night of your recent stay. Please accept our sincere apology. We will review the situation for further improvement. Thank you for sharing your kind feedback with us on our staff services and the location. We look forward to welcoming you and your wife... More 

Cardiff, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a 3 night stopover on way to Australia. Great hotel with very helpful staff. Convenient location - walking distance to the Avenue of Stars (20 minutes). Close to night markets. Good size room, well appointed. Wonderful roof top bar.Cafe ok for breakfast, but not huge selection.

Was this review helpful? Yes 2
Peter K, Rooms Division Manager at Hotel Madera Hong Kong, responded to this review

Dear Sir / Madam, Your recognition means a lot to us! Thank you very much for great compiments. It was our pleasure taking care of you and we will be most pleased to welcome you back in the nearest future for another pleasant stay. Yours sincerely, Peter Kan Rooms Division Manager More 

Singapore, Singapore
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Madera Hotel last month after booking directly with the hotel. The location was great - in Nathan area and within walkiing distance to the Jordon MTR, less than 5 minutes walk. This is important because we travelled via the MRT and buses throughout our 4 days in Hong Kong. We took bus number A21 from the Airport,... More 

Was this review helpful? Yes 2
Peter K, Rooms Division Manager at Hotel Madera Hong Kong, responded to this review

Dear Sir / Madam, Thank you for taking your time to share with us your feedback and observations. We appreciate your great compliments on our service, facilities and location. We are also very thankful for your constructive comment. Please be assured that we have shared them with all concerned departments as we are dedicated to provide most pleasant staying experiences... More 

Denver, CO
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was wonderful! Rooms were comfortable and well appointed, if not huge. The air conditioning worked well, which was extremely important! I loved the jetted tub - great after a day of exploring the city. The staff was very helpful and friendly. I would not hesitate to stay there again!

Was this review helpful? Yes 1
Peter K, Rooms Division Manager at Hotel Madera Hong Kong, responded to this review

Dear Sir / Madam, Thank you very much for your gracious commments on Trip Advisor. We are delighted to read that you enjoyed your stay with us. We greatly appreciate your kind words on our services and hotel facilities. We sincerely thank you for your kind feedback and loyalty. We look forward to welcoming you back in the near future.... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is probably the nicest hotel that is strategically located in Jordan. The rooms are modern, clean and big. The lobby and hotel itself is kind of small compared to the 5 star places in HK Island. It's close to Jordan station MTR which is about a 5 min walk. Temple St and Mong Kok shopping is about a 15... More 

Was this review helpful? Yes 1
Peter K, Rooms Division Manager at Hotel Madera Hong Kong, responded to this review

Dear Sir, Thank you for sharing your amazing words with us. It was a pleasure to have you back at the Madera Hotel. Please do let us know when you are visiting Hong Kong again and we will ensure another spectacular stay for you. Sincerely, Peter Kan Rooms Division Manager More 

Singapore
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Looking at the reviews, I was in great anticipation for a great stay. I booked direct with the hotel thinking I would get a better price getting a grand deluxe room. Sounds nice but I was disappointed at the size of the room. I was given 18th floor, not very grand, and the view was embarrassing, we kept the curtains... More 

Was this review helpful? Yes 2
Peter K, Rooms Division Manager at Hotel Madera Hong Kong, responded to this review

Dear Sir / Madam, Thank you for your recent stay and for sharing your valuable feedback with us. I deeply regret to read about the disappointing experiences you had during your stay. Should you need any further assistance in your future visit to our hotel, please do not hesitate to contact me. We look forward to seeing you. Sincerely, Peter... More 

Montreal, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for only one night in my way to Guangzhou. Very nice hotel, fantastic location and staff very nice (specially Kerin from the Front Desk). The breakfast area is really beautiful with a nice spot to relax.

Was this review helpful? Yes 1
Peter K, Rooms Division Manager at Hotel Madera Hong Kong, responded to this review

Dear Sir / Madam, Thank you for choosing Madera Hong Kong during your recent visit in Hong Kong. It was with great pleasure to learn that you had a very enjoyable stay with us, and that our services and facilities met your expectations. Please rest assured that your kind praises to our staff member - Karen. She joins me in... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice little boutique hotel in a fantastic location just a minute from the MTR. Helpful and friendly staff made our stay a pleasure. The view from our room on the 27th floor was great, room was clean, well appointed and the bed comfortable. I found the shower which was over the bath a little difficult to use as it... More 

Was this review helpful? Yes 1
Peter K, Rooms Division Manager at Hotel Madera Hong Kong, responded to this review

Dear Sir / Madam, Thank you for taking your time to leave a valuable review. It was with great pleasure to learn that you had very enjoyable stay with us. I apologize for the inconvenience caused to you on the shower problem and will review the situation for further improvement. We look forward to welcoming you back again and we... More 

Washington DC, District of Columbia
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was visiting HK for a long weekend, and I was very pleased with this choice. Price was quite reasonable for the area, location was excellent (2 mins from the train and plenty of busses while being far enough in a quiet street for it not to be an issue), with a lot of things to do nearby, and service... More 

Was this review helpful? Yes
Peter K, Rooms Division Manager at Hotel Madera Hong Kong, responded to this review

Dear Sir / Madam, Thank you for your gracious comment on Tripadvisor. It was with great pleasure to learn that you had a very enjoyable stay with us, and that our services and room condition met your expectations. We look forward to welcoming you back again in the near future. Yours sincerely, Peter Kan Rooms Division Manager More 

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Staying in Jordan / Yau Ma Tei

Neighborhood Profile
Jordan / Yau Ma Tei
The Jordan and Yau Ma Tei neighborhood is where you will find some of the more authentic areas of Hong Kong. Not as glamorous or busy as its neighbors Mong Kok to the north or Tsim Sha Tsui to the south, Yau Ma Tei is often mistakenly overlooked by visitors on their trips to Hong Kong. Exploring parts of this area makes you feel like you’ve been transported back in time. A large part of the neighborhood draws from the rich history of Temple Street, stretching from Jordan to Yau Ma Tei, where a mix of dai pai dongs (outdoor restaurants), market stalls, fortune tellers and old karaoke bars bring out the history and culture of the area. The neighborhood is a showcase of diversity – different ethnicities, cultures, and a mix of old and new.
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