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Best Western Hotel Causeway Bay

3.0 of 5 No.38 Bowrington Road, Hong Kong, China
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Best Western Hotel Causeway Bay
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Best Western Hotel Causeway Bay
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174 reviews from our community

Traveler rating
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    47
    61
    28
    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gothenburg, Sweden
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great hotel great staff even greater location.. Great view from the roof top pool. Small room But no problem for a couple. Close to shopping Mtr and trams and lots of great restaurants in the neigbourhood. Would absolutly live here again if i go to Hong Kong again.

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Amsterdam, The Netherlands
Top Contributor
64 reviews 64 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A little difficult to find as the side street was not on my map. After check in all was fine. Small rooms but clean. Wifi all trough the hotel. Good price if you like to explore HKK in a safe and quiet room. I took the tram from western road to central. Takes about 20 minutes

Was this review helpful? Yes 1
Toronto
Top Contributor
54 reviews 54 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here in Nov 2014 Pros: - Clean hotel - Decent location - Reasonable Amenities Cons: - Laughably small rooms - Slow elevators - Rooftop "pool" is more like a bathtub Stayed here in Nov 2014. The first thing you notice is the size of the rooms. It's literally a double bed (by North American standards) and a desk. The... More 

Was this review helpful? Yes 1
Seoul, South Korea
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 19, 2014

I am something of a regular here, and in general, I like it. Yes, the rooms are small, but that is more than made up for by the reasonable (for HK) price, the cleanliness, the good Wifi and the superb location. I do, however, have one gripe - Best Western SORT OUT THE CHECK-OUT!!!! it is a parade of paper... More 

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RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, We are pleased to learn that you are satisfied with your stay and love the hotel location. Between 11:00 am to 3:00 pm when they are peak hours for check in and check out. Usually, we have three guest service officers to stand by and look after our guests. Normally, it takes only 5 to 8 minutes time... More 

1 review
4 of 5 stars Reviewed November 19, 2014

The hotel's location is great. Very near to Causeway bay station/Times Square mall entrance. However I consider that the rooms are tiny. You can barely move in there. the rooms don't even have a wardrobe and we took a superior room.

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RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliments. We are pleased to learn that you enjoy your stay at the hotel and its location convenience. Although our rooms are not spacious, it is functional and clean, with WIFI access. Space, especially in Causeway Bay, is a luxury in Hong Kong. It is an ideal choice for travelers who look... More 

Sacramento, California
Top Contributor
88 reviews 88 reviews
2,170 helpful votes 2,170 helpful votes
3 of 5 stars Reviewed November 9, 2014

This by far the smallest hotel room I have ever stayed in or seen. Despite the small room, it was clean and serviced daily. There is space under the bed to store luggage, 2 wall coat hooks with 4 hooks each for hanging clothes. There is no closet... The shower is ultra small and if you are over 5'6 or... More 

Was this review helpful? Yes 1
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you for your comment posted on Tripadvisor. Guestrooms of similar class of new hotels in Hong Kong are relatively small especially in prime location such as Causeway Bay, Central and Tsimshatsui. Space is indeed a luxury in Hong Kong. However, our guestroom design is efficient and fully functional to offer a comfortable place for sleep and rest.... More 

Sri Lanka
Top Contributor
121 reviews 121 reviews
51 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 9, 2014

Excellent location, across the road from Times square, 10 minute walk to the MTR, the rooms are standard HK shoebox sized--efficient reception and check in/out service, clean hotel, good housekeeping, great city views, very fast free wifi, comfortable bed, weird bathroom design--has a window opening out into the bedroom-not a problem if travelling solo--beware if you are sharing the room... More 

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RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliment on hotel’s friendly service, location convenience, free WiFi access and cleanliness of rooms. I will share your nice words with the team which would give them motivation to do even better. Your business is very important to us and we value your feedback. By telling us what you liked about your... More 

Harbin, China
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2014

Went to Hong Kong for a visa to work in China. This hotel was clean,comfortable and friendly helpful staff!!! Good price for Hong Kong was only 437 HK Dollars a night. Will use again in the future !!! Room was small but perfect for me.

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 7, 2014

Very convenient for a short business trip or shopping, accessible by many means of public transportation, clean and comfortable rooms, polite staff, simple yet comfortable rooms, affordable room price.

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RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you very much for your comment posted on Tripadvisor. We are delighted to learn that you are happy with your recent stay at the hotel. Causeway Bay has been the most popular shopping, dining and entertainment district in Hong Kong. The MTR subway station and Times Square is a five minute walk from the hotel. Many of... More 

Hong Kong
Contributor
17 reviews 17 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed November 5, 2014

Assign room number 3706. I had to attend a meeting and was not able to check in in person with my dad who is over 80 years old. So I gave my brother my passport and the check in voucher and front desk refuses to allow us to check in because they insist I have to check in as the... More 

Was this review helpful? Yes 1
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you for your comments posted on Tripadvisor. In fact, we have a good number of comments on friendly service. Despite, we have taken your comments seriously and shared with the service team for improvement. From time to time, we have briefing the team to reinforce the importance of guest service and practice to serve our guests better.... More 

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Additional Information about Best Western Hotel Causeway Bay

Address: No.38 Bowrington Road, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel Causeway Bay 3*
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Also Known As:
Best Western Hotel Causeway Bay Hong Kong

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