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All 581 Hong Kong hotels

Best Western Hotel Causeway Bay

3.0 of 5 Hotel   |   No.38 Bowrington Road, Hong Kong, China (Wan Chai)
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29%
Ranked #273 of 581 hotels in Hong Kong
A recent review
3 of 5 stars reviewed 3 days ago
Sahaaar Toronto, Canada
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126 people have reviewed this hotel

Traveler rating
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Toronto, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW

Don't be fooled by the pictures ! I say this only because I myself was. We got a room with 2 double beds and it was the smallest room I've ever stayed in. I'm not saying its not due able because My mother and I stayed there for 5 days, it just gets really crowded. Before going I had done... More

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England
Top Contributor
98 reviews 98 reviews
63 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here on business. I was worried about the reviews on tripadvisor and although the rooms are small (I wouldn't have enjoyed sharing my room) the hotel was well located, clean and comfortable. I stayed on the 37th floor. A room with a great view. Breakfast was adequate. A suitable hotel for business or single travellers.

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Mumbai
1 review
2 of 5 stars Reviewed 3 weeks ago

The have only 4 rooms which have bathtub in the balcony. Rest all rooms are small (9x8 feet). There are no almirah or storage space to keep your luggage. Bathroom is also very small (3x5 feet). Also the bathroom door cannot be locked. The location is good. 10 mins walk from causeway bay station. Wi-Fi connectivity is ok ok. My... More

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Raymond S, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you for your comment posted on Tripadvisor. We believe the mentioned picture is for our Villa room. The picture was taken in the actual site. There was an open area, attached to the guest room, approximately 100 square feet for guests’ enjoyment. It is great to learn that you find the location convenient where you can feel... More

shanghai
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is merely meh. The entrance is off some alley, and it's not super inviting. The room is super small. There is no closet (just a couple of hangers and some hooks), so if you have a regular size suitcase, I don't know how it will fit. We had 2 carry ons and it was tight (2 people). No... More

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Raymond S, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you for your comments posted on Tripadvisor. It is great to learn about your compliment on our location convenience. The hotel is situated steps away from the main road in Causeway Bay and stays away from traffic noise. There are hundreds of restaurants and bars in Causeway Bay. People consider this district a dining paradise where travelers... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 5, 2014

We have been to Best Western Hotels in Scotland, France and England and have always been happy with them finding them to be off a consistently high standard. I therefore was expecting a similar experience in Hong Kong. Our reservation was made by the same agency that booked our flights and we booked a de-luxe room in the Best Western... More

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Raymond S, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guests We thank you for your comments on Tripadvisor. The hotel is located in Hong Kong’s busiest district, Causeway Bay. In order to ensure a smooth traffic, the government official has restricted the parking of coach in the area. It is a 20 seconds walk from the nearest drop off point to the hotel. Some of our guests take... More

Bournemouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 16, 2014

My PA booked this hotel for two people, two rooms based on the details on the website. When we arrived in the morning at 11am from the airport we found the hotel down a side street. We were told we could not check in till 2pm in the afternoon, but after some discussion we were allowed to use one room... More

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Raymond S, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you for your comments posted on Tripadvisor. It is great to learn about your appreciation of the hotel location. There are many restaurants nearby that offer travelers different choices of cuisine. Trust you might have visited Time Square and the shopping area nearby as well. You are right. Space is indeed a luxury in Hong Kong, especially... More

Buenos Aires, Argentina
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 9, 2014

Nice place: Rooms : i took the standard doble bed Room, and wok it was small (but everything here is like that. Al throug the pack of spa e has everything you need (hairdryer and so on) Surrounding : the entrance really Looks like you have made a really Big mistake but once you get in the garage/lobby/entrance or whatever... More

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Raymond S, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your comment posted on Tripadvisor, especially your compliment on our helpful reception service. We aim at delivering location convenience, friendly service and value for money accommodation experience to our guests. We look forward to warmly welcoming you again in the near future. Yours sincerely Raymond Siu Executive Assistant Manager More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 20, 2013

I stayed at the best western hotel for one night and from my experience I do not recommend this hotel at all. I have been to Hong Kong many times, stayed at different hotels on each one of my visits and without a doubt this is the worst hotel I have stayed in. One would think because of it's location... More

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Raymond S, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you for your comment posted on Tripadvisor. I am sorry to learn about your comments. The hotel is only a few steps away from Canal Road West public bus station where there is heavy people and vehicle traffic. Most of the time, we have two to three bell assistants standby for luggage service. They have received many... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2013

I stayed here as a couple and we loved it. The room was small, but it's HK and the room sizes are listed so I'm not sure why people are complaining! We thought is was a decent enough size. Modern décor and very clean. The staff were very helpful. Wifi was good, even on the top floor. There are some... More

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Raymond S, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliment on hotel’s friendly service, location convenience, free WiFi access and view from the rooms. I will share your nice words with the team which would give them motivation to do even better. We always aim to deliver value, friendly service and location convenience to our guests. We look forward to warmly... More

Manila, Philippines
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2013

Yes, you have to walk in an alley to get to the entrance of the hotel, but hey its not a creepy alley. there is a lot of stores near by where you can buy food (delicious food), water, snacks, etc. it is also near the market place where you can buy fresh fruits and vegetables. you just have to... More

Was this review helpful? Yes 1
Raymond S, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear madam Thank you very much for your compliment on the hotel location. First, there are a number of convenience stores where guests can buy snacks and drinks. Second, there are hundreds of retails and restaurants in Times Square and the area nearby where guests can enjoy shopping and dining. Travelers can reach different parts of the city and numerous... More

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Additional Information about Best Western Hotel Causeway Bay

Also Known As:
Best Western Hotel Causeway Bay Hong Kong
Address: No.38 Bowrington Road, Hong Kong, China
Location: China > Hong Kong > Wan Chai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #273 of 581 hotels in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel Causeway Bay 3*
Official Description (provided by the hotel):
Best Western Hotel Causeway Bay is conveniently located in Hong Kong’s most exciting shopping, dining and entertainment district, Causeway Bay. Times Square and Causeway Bay subway station is only five minutes’ walk from the hotel. There are hundreds of restaurants and bars around the area, a truly dining paradise. Hong Kong Convention Centre, Admiralty and Central business district are within 5 to 10 minutes drive. Popular attractions such as Victoria Park, Happy Valley Horse Racing Course, Golden Bauhinia, Tin Hau Temple and Central Library are within walking distance. Guestrooms have free WiFi internet access, in-room safe, refrigerator, and coffee/tea making facilities. We aim to delivering location convenience, friendly and efficient service, free WiFi, and value for money accommodation experience to our guests. ... more   less 
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