Best Western Hotel Causeway Bay

Cheung Woo Lane, Canal Road West, Causeway Bay 38 Bowrington Road, Hong Kong 352112 China
Traveler (384)
360
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Room & Suite (276)

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About

3.0
#579 of 604 hotels in Hong Kong
Location
3.8
Cleanliness
3.4
Service
3.1
Value
3.1

Welcome to Best Western Hotel Causeway Bay, your Hong Kong “home away from home.” Best Western Hotel Causeway Bay aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

While staying at Best Western Hotel Causeway Bay, visitors can check out Hong Kong Skyline (1.3 mi) and Tsim Sha Tsui Promenade (1.3 mi), some of Hong Kong's top attractions.

Best Western Hotel Causeway Bay is a quiet hotel offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a 24 hour front desk, a concierge, and baggage storage. Plus, guests can enjoy a fitness center and an on-site restaurant, which have made this a popular choice among travelers visiting Hong Kong.

When you’re feeling hungry, be sure to check out Tim Ho Wan, the Dim-Sum Specialists, Mott 32, and Ho Lee Fook, which are some Chinese restaurants that are popular with locals and out-of-towners alike.

Should time allow, Causeway Bay, Hong Kong Park, and Wan Chai are some popular attractions that are within walking distance.

Best Western Hotel Causeway Bay puts the best of Hong Kong at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free High Speed Internet (WiFi)
Wifi
Restaurant
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Laundry service
Breakfast buffet
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, Chinese

Location

Cheung Woo Lane, Canal Road West, Causeway Bay 38 Bowrington Road, Hong Kong 352112 China
Name/address in local language
548Reviews9Q+A100Room tips
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Detailed Reviews
Astor A wrote a review Aug 2022
Hong Kong, China7 contributions4 helpful votes
+1
2.0 of 5 bubbles
I picked this hotel for the 7-day quarantine because it's near my home. Location wise, there's good & bad, few steps away Times Square and it's right in the wet market area.

First and most negative part here is the wifi, very bad connection. When I checked with the reception, it says it's like that because too many are using it at same time and above all the wifi is only good for simple message not to certain websites! I was stunned! I am confined here for quarantine purpose and will need to work remotely so how am I going to do it! They offered to help me to buy a data card : < so no choice I have to buy one!

Secondly, the food provided is so bad! Lucky that the quarantine period is now shortened to 7 days, if I need to be here for 14 days, extremely nightmares! Ended up my family do send me some food when they are available so my this 7-day quarantine time won't be too worse and the hotel staff did pass the home food to me relatively quickly! Some pictures of the hotel food attached... if you can notice same veggies for few days and I remember sometime the meat tastes sour... very badly cooked!

Lastly, I cannot understand why a hotel room for quarantine purpose means certain supplies are not possible. In the room, only plastic mugs are provided and I wish to have it in glass (as I am sure it is more hygiene and easier to clean well then to plastic). According to the Housekeep: due to the reason of quarantine, glass would not be provided. Oh, new to know that! I have also requested for medium-sized towel to Housekeeping and the same answer. It's difficult for me to understand the reason.

Anyway, these 7 days are coming to the end. Good luck to all who will be staying in this hotel.
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Date of stay: August 2022
2.0 of 5 bubblesValue
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RTV2809 wrote a review Nov 2023
28 contributions2 helpful votes
4.0 of 5 bubbles
In terms of price, this was the most competitive compared to the other hotels that we checked in the area. Like most hotels in HK, our room was very small so a maximum of 2 persons would be recommended to stay in the room. We stayed in a room located in one of the higher floors so the view is awesome, especially at night. Wi-fi was very fast as well, which was definitely appreciated. Surprisingly, the number of outlets in our room was abundant, though it would have helped if there were outlets on both sides of the bed. The staff was also helpful as they acted fast in regards to our room requests and even assisted with a concern that was not related to our booking. Unfortunately, they didn't have a queen size bed during our stay so they enjoined two twin beds together. While the bed was comfortable, we wished that they could provide us with at least two more pillows. Location-wise, we needed to walk a while before we could reach the nearest mall and train station but at least there were multiple food stores and convenience stores nearby. Overall, we were satisfied with our stay but we're open to looking alternative hotel options when we visit HK next time.
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Date of stay: November 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: Don't try to fit 3 or persons in rooms intended for 2 persons only.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dmv19k wrote a review Nov 2023
Singapore, Singapore156 contributions62 helpful votes
3.0 of 5 bubbles
The room is small like most HK hotels. My friend and I moved our twin beds to make abit more walking space. We put our suitcases on the window ledge, but she had to open up her other suitcase on her bed. The room is dimly lit, but it is the same throughout the hotel with the lighting in the hotel with gold decor. Our first impression was that the hotel felt shady like a love hotel(but is not), but it kinda grows on you. The bathroom is small, the shower section is narrow so we had to stand sideways. The shower pressure was really good and strong though. The sink was outside the bedroom with a mirror. It would be good to have a full length mirror in the room, at least it would help make the room seem bigger. But still hard to see when the room is dimly lit and the bathroom mirror is tinted. They only gave 2 hangers. We requested an extra pillow each as their pillow is thin and soft and does not provide neck support. Mattress is firm. We asked for an iron and they sent it to the room right away.

It is about a ten min walk away to causeway bay MTR station. However, I found buses more convenient to cross over to Kowloon, especially since the bus stop was just a minute from the hotel entrance and i would reach kowloon in 15-20 mins.( it is direct without having to transfer trains). Stayed on the 33rd floor and had a nice view. It is quiet but can sometimes hear other guests talking loudly while waiting for the elevator as its just outside our door.

Verdict- its a decent stay with clean rooms but small. I felt had more space to move around when my friend left a day earlier. Service staff is excellent, friendly and quick to respond. Come with no expectations. A decent hotel if it's just a place to sleep and shower.
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Date of stay: October 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with friends
Room Tip: There are about five 7-11s within walking distance in all directions.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Simon W wrote a review Oct 2020
Grenoble, France132 contributions122 helpful votes
5.0 of 5 bubbles
Been a tough old year for me. The tart I met in Manila, before this hoax virus was forced upon us, has pilfered my pension pot. Whilst sorting out her papers to come and join me in Blighty, the hoax virus hit. Given the uncertainty of the situation, she had asked me to wire several thousand of pounds to her for upkeep via Western Union. It appears she’s ran off with one of the midget boxers and left me potless.

In a desperate attempt to find her and my cash, I flew to HK mid-pandemic to get closer to Manila. As per HK Government restrictions, I had to self isolate and upon a review, the dirt cheap Best Western seemed a good option. To my delight I was upgraded to one of the hotel’s exclusive ‘Sky Villas’ and had a tremendous two weeks in isolation.

In truth, self isolation is second nature to a man like me. Special Forces trained (although never actually in the SAS/SBS), I would frequently organise solo survival weekends in some of the wildest nature the UK has to offer, including the Chilterns and Mendips. Water off a ducks back. I also spent 4 years in HMP Wakefield.

The room itself is fairly small, with cramped double bed and basic shower facilities. The hotel itself looked extremely old fashion in decor but it was a ghost town by all accounts. What sets the room apart is the access to private jacuzzi and patio area. Absolute opulence which is something I thrived in. The weather was sweltering and on average I would spend 10-12 hours per day within the jacuzzi. Food and lagers would be ordered and left outside the room by the helpful staff. Please note the in room mini fridge can hold two small cans at most and barely keeps them cold. I also asked for shampoo, bath bombs, dettol and jonnies to be sent us over the fortnight.

Naturally boredom set in and by day 4 I was adamant I wanted to get a brass up with me for the day. I knew I was Rona free. I got on the old dating apps and found a lovely brass who worked in the Wan Chai district. We concocted a plan for her to dress as a deliveroo driver and come up to my room. Worked an absolute charm and she stayed with me undetected for 8 nights. It’s was blessed relief although we did have blazing rows which caused suspicion from staff. Given the staffs inability to enter the Sky Villa and breach restrictions, I simply blamed the noise on a movie I was watching. When they asked who owned the woman’s clothing drying on the patio area, I simply said I was a cross dresser.

Make sure you book this very interesting and unique room. Check the photo I have attached to get an idea of how amazing the view is. Even for one night, this is a must go.
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Date of stay: August 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James F wrote a review Sep 2022
Beijing, China7 contributions9 helpful votes
1.0 of 5 bubbles
This is squalid, tiny shack is not habitable for human beings for staying in for a quarantine. I would feel sorry for an animal that had to go through this treatment.

The room is tiny and poorly furnished. If you are over 6 feet as I am the beds are too small and rock hard. There is no desk or chair so you are forced to spend all your time either stood up and on the aforementioned horribly uncomfortable bed. The bathroom is the smallest I've ever been in. They do have a fridge that didn't work. You are told to use an in room phone to call down if you're in need of anything, my phone in my room was also broken of course. Over and above all that the rooms are extremely dirty, I got bed bugs from sleeping only 3 nights there and requesting to change my sheets each day. I asked to be upgraded, happy to pay to do so etc but I was told all the rooms in the hotel are the same miniscule size.

The service left a lot to be desired. When I could get a hold of the folks at reception, which was rarely, they would act on tasks around an hour or so after I asked. It led me to believe they have extremely limited staff working there full time. They do allow you to order external food so you don't have to eat the prison gruel on offer day to day by the hotel staff but given it took on average over an hour to get delivered to you, don't expect any hot meals.

In conclusion, if you are on a budget and forced to stay here I can understand otherwise avoid at all costs. I am surprised there hasn't been some major episode in this place given the condition it is in and the way it is run. As stated in my title - stay away from here.
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Date of stay: August 2022
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
Room Tip: There are no good rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
177boulders wrote a review Jan 2022
Hong Kong, China5 contributions4 helpful votes
1.0 of 5 bubbles
The room is completely unsuitable for a 21 day quarantine period. It is very small and the double bed literally fills the room. There is no desk or comfy chair so one is obliged to stay on or in the bed all day. There is no wardrobe or drawers to unpack. The food is truly awful, meaning that the only advantage of staying is that one loses weight. The TV is limited almost exclusively to Chinese channels and the WiFi is 'irregular' at best. The only thing that is decent is the shower. Quite frankly, Pennys Bay was prefereable! Can't wait to get out. Carrie Lam really should be obliged to stay here for a few nights so that she realises what her policy means in practice.
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Date of stay: January 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: If there really is no option but to stay in this pit, choose a high floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard B wrote a review Sep 2021
1 contribution
1.0 of 5 bubbles
This hotel should not be allowed on the market. The rooms are tin and filthy , and the bathroom is the smallest I have ever seen, with no hot water. The beds hard uncomfortable and too short, The wifi is virtually unusable and the staff are just unfriendly.
Avoid this hotel at all costs.
Read more
Date of stay: September 2021
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S M wrote a review Apr 2022
Boston, Massachusetts10 contributions14 helpful votes
1.0 of 5 bubbles
Dingy, dark, dreary and dismal conditions await the already battered traveler at this hotel. It more felt like a prison. Staff could give a flying “F” about accommodating even the most basic need.
Food was absolutely garbage. If you were fortunate enough to order delivery, they would sit on the food for hours and ensure it was ice cold before they would bring it to you. I had a pizza one time that was delivered sideways hanging on my door.
Do not book here. They treat people like cattle and it is filthy above all. Rooms are dank, mouldy and tiny even for HK.
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Date of stay: August 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chrishk2014 wrote a review Sep 2020
Hong Kong, China12 contributions12 helpful votes
1.0 of 5 bubbles
I checked in an hour ago for a 2 week quarantine stay. The room is smelly,very small,literally only the bed,no chairs or desk. No microwave,I asked them why at reception the very angry man just shouted,'You order food outside!' There is a fridge that can fit about 4 cans of coke inside....and it doesn't work! The bathroom is tiny and dirty,no counter to put your things on,no sink in the bathroom!no wardrobe to hang clothes.The cable TV doesn't work. This is the worst effing hotel I have ever been in. The man at reception was angry and shouty. What a neffing ****hole of a dump!
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Date of stay: September 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonas Blue wrote a review Dec 2021
1 contribution1 helpful vote
1.0 of 5 bubbles
Stayed for 21 days quarantine. Room size, food, all are bearable, however they have the worst internet connection i have ever experienced in all over hong kong. It is such a shame in these days and age, not to mention a quarantine hotel where people are away from loved ones.
Internet is supposed to be a basic need in such hotel, but clearly they do not agree.
Do not book, it can be very very frustrating
Read more
Date of stay: December 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Ricky Wu
Hong Kong
There are certainly buses that goes around the town. You can be more specific regard the destination when arrive at hotel. Our professional concierge team can offer assistance at your convenience
Zain2600 asked a question Sep 2018
16 contributions
which room has a bathroom outside? thanks
Answer from Ricky Wu
Hong Kong
The rooms with bath tube will be Deluxe Room or Sky villa rooms that is on top floor of the building
Show all answers
Nurullita A asked a question Oct 2017
Jakarta, Indonesia153 contributions20 helpful votes
hii.. which type of room has a bathtub in the bathroom? thanks anyway
Answer from Ricky Wu
Hong Kong
All Deluxe rooms have a bath tube or Sky villa rooms that is available on top of the building
Des T asked a question Oct 2017
Singapore, Singapore85 contributions59 helpful votes
Is there a gym in the hotel?
Answer from Ricky Wu
Hong Kong
The gym is available on 12th floor and the time is available 24 hours
Show all answers
Liam F asked a question Mar 2017
Dublin, Ireland3 contributions2 helpful votes
Hong Kong airport to Best Western Causeway Bay
Answer from Ricky Wu
Hong Kong
The easiest access would be taking the shuttle bus available at airport
Show all answers
RTV2809 wrote a tip Nov 2023
28 contributions2 helpful votes
4.0 of 5 bubbles
"Don't try to fit 3 or persons in rooms intended for 2 persons only. "
Read full review
Dmv19k wrote a tip Nov 2023
Singapore, Singapore156 contributions62 helpful votes
3.0 of 5 bubbles
"There are about five 7-11s within walking distance in all directions. "
Read full review
James F wrote a tip Sep 2022
Beijing, China7 contributions9 helpful votes
1.0 of 5 bubbles
"There are no good rooms"
Read full review
177boulders wrote a tip Jan 2022
Hong Kong, China5 contributions4 helpful votes
1.0 of 5 bubbles
"If there really is no option but to stay in this pit, choose a high floor."
Read full review
Brian wrote a tip Dec 2021
2 contributions
1.0 of 5 bubbles
"The hotel will provide you with a piece of paper with suicide writing on it. There’s also a suicide hotline there. Hope you don’t need that."
Read full review
Not the right property for you?
There are more places to choose from in the Hong Kong area.
PRICE RANGE
$57 - $99 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongCanal Road / Hong Kong Island / Wan Chai / Causeway Bay
NUMBER OF ROOMS
258
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEST WESTERN HOTEL CAUSEWAY BAY $59 ($̶8̶1̶) - Updated 2024 Prices & Reviews - Hong Kong

Frequently Asked Questions about Best Western Hotel Causeway Bay
Which popular attractions are close to Best Western Hotel Causeway Bay?
Nearby attractions include Causeway Bay (0.3 miles), Times Square (0.1 miles), and Hysan Place (0.3 miles).
What are some of the property amenities at Best Western Hotel Causeway Bay?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Best Western Hotel Causeway Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Hotel Causeway Bay?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Best Western Hotel Causeway Bay?
Conveniently located restaurants include Meta Stages, Fleur de Sel, and Hotspot.
Which languages are spoken by the staff at Best Western Hotel Causeway Bay?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Best Western Hotel Causeway Bay?
Many travelers enjoy visiting Tai Kwun (1.7 miles), Sik Sik Yuen Wong Tai Sin Temple (4.6 miles), and PMQ (1.9 miles).
Is Best Western Hotel Causeway Bay accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.