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All 652 Hong Kong hotels

Best Western Hotel Causeway Bay

3.0 of 5 Hotel   |   No.38 Bowrington Road, Hong Kong, China (Wan Chai)
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Ranked #299 of 652 Hotels in Hong Kong
A recent review
3 of 5 stars reviewed 2 days ago
kaadye bangalore
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155 reviews from our community

Traveler rating
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    37
    57
    27
    23
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34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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bangalore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

i stayed in this hotel for 4 days in September. when i booked it, the star rating showed as 4 stars but i can give it at best 2 stars. Staff were decent had no troubles with then.Were helpful when my key got stuck inside and assisted me immediately with a duplicate key. they charge a 500 HKD refundable deposit... More

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portsmouth
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here in July whilst on business in Hong Kong and China. At the time of booking it was quite reasonable for HK but if I had paid another £10 a night I could have stayed somewhere a bit nicer. There was nt anything amazingly wrong other than the room was tiny even for HK and it was just... More

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RickyWuCK, 經理 at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you for your valued comment posted on Tripadvisor. New hotels recently built on central business district and prime shopping areas are quite small due to the inflating land price and limited availability of land. Although the room is not big, it is fully functional with TV, a strong and hot shower and a comfortable bed. It is... More

London, England, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a week. The hotel offers a cheap bus transfer from the airport for about HKD140. It is close to Times Square and the subway station from which you can get anywhere in HK easily. The rooms are small, but that is the case for almost everything in HK. Still, the hotel offers a good value for... More

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RickyWuCK, 經理 at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliment on hotel’s convenience location, room cleaning and the friendly service delivered by our front office staff members. I will share your nice words with the team which would give them motivation to do even better. We would like to take this chance to apologize for not exceeding your expectations in the... More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 1, 2014

I stayed at this hotel and really liked it. I arrived in Hong Kong so early that I arrived at the hotel around 11AM. They went out of their way to prepare a room for me and make it available before the normal check in time. It is a small room--so I do not want you to think that this... More

Was this review helpful? Yes 1
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliment on hotel’s friendly service and location convenience. Causeway Bay has been the most popular shopping, dining and entertainment district in Hong Kong. There are many small restaurants around the hotel where you can experience food of local and Asian taste. Many of our guests love it. We always aim to deliver... More

Derbyshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2014

Small rooms might be ok for a single person but not for Father and son sharing with 2 squash bags and 2 cases. Don't take any clothes as there is no where to put them. We stuck breakfast for 5 days out of 10 until we could not stand cold food any more. Not a great selection anyway. The hotel... More

Was this review helpful? Yes 1
RickyWuCK, 經理 at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you for sharing your comment on Tripadvisor. We receive comments from some guests about the room size. Like most of the key cities, space is indeed a luxury in Hong Kong. Our designer carefully planned the room design to make every square foot works. Our express buffet breakfast provides green salad, bread and toast, cereals and a... More

Idaho Falls, Idaho
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 4, 2014

Small rooms, but more than adequate for the needs of our group. Location was amazing, not far from subway station, right on the edge of a great market with fruit, baked goods, etc. for breakfast. Felt safe at all times. Price was great!

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Alan L, 經理 at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliments. We are pleased to learn that you enjoy your stay at the hotel and its location convenience. The location advantage makes this hotel a popular choice for travelers. We look forward to welcoming you again in the near future. Yours sincerely Ricky Wu Hotel Manager More

Hyderabad, India
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 2, 2014

This is an average hotel in causeway bay, Hong Kong. I found it lacked even basic ameneties such as a cupboard to hand your suits. Even breakfast menu was just OK. Can be good to stay only if looking for cheaper (?) accomodations in Causeway Bay.

Was this review helpful? Yes
Alan L, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you for your comment posted on Tripadvisor. Like most of the key cities, space is indeed a luxury in Hong Kong. Half of the hotel rooms have cupboards. Although our rooms are not big, they are nicely decorated and functional. Our objective is to deliver location convenience, friendly and efficient service, free wifi, and value for money... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2014

This a great hotel. Of course the rooms are small. If you go to Hong Kong much that is what you expect. But not a lot of surprizes and the price is great on weekdays. Near Times Square Shopping. Don't expect to find it easy.

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Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 27, 2014

The Check-in time at any hotel in HKG is 2.00pm. I arrived at 8.00am and willing to pay extra for the time-lag between official time but the hotel staff ( the least hospitalized in comparison to rest of HKG) wont entertain you and make an effort to consider your request. I finally had to raise my voice at 2.15pm to... More

Was this review helpful? Yes 1
AlanL123, 客戶關係經理 at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you for your comments posted on Tripadvisor. Most of the days, the hotel has been running full house. Since most of the guests check out between 11:00 to 12:00, we do have occasion that rooms are not ready for guests who check in earlier than our official check in time, which is 2:00 pm. Although our rooms... More

Moscow, Russia
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 26, 2014

I stayed in this one in May 2014. Actually, though it looks the same as all BW hotels in Hong Kong from the inside, it still has more pros than contras. They are - location close to MTR and major shopping malls, wet market next door with part of it working till 3 am, and 24hr biggest Wellcome shop and... More

Was this review helpful? Yes 2
Alan L, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliment on the location. Causeway Bay has been the most popular shopping, dining and entertainment district in Hong Kong. The MTR subway station and Times Square is a five minute walk from the hotel. Many of our guests do find the location very convenient. Our objective is to deliver location convenience, friendly... More

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Additional Information about Best Western Hotel Causeway Bay

Address: No.38 Bowrington Road, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel Causeway Bay 3*
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Also Known As:
Best Western Hotel Causeway Bay Hong Kong

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