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All 691 Hong Kong hotels

Best Western Hotel Causeway Bay

3.0 of 5 Hotel   |   No.38 Bowrington Road, Hong Kong, China (Wan Chai)
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Best Western Hotel Causeway Bay
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Ranked #301 of 691 Hotels in Hong Kong
A recent review
3 of 5 stars reviewed 2 weeks ago
ladyvenus13 California
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159 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oxford, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

Just came off a cruise ship for a 2 night stay so was alarmed at the size of the room. Yes, it did have a telly and shower but there was no room to open the case except by lifting onto the bed. Very small room and really only good for putting your head down at night - which was... More

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The hotel is not recommended. The rooms are terrible . Small, smelly,dirty and it is the worse thing for business travel. poor service but great location. Can't be among best western hotels. This is a big mistake to get this hotel. I spoke with other guests of the hotel and they agree with me that this was the worse experience... More

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California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I am not very particular when it comes to hotel rooms. I am pretty happy with a clean bed and hot showers. I shared my room with my sister, while my brother shared another room with our other sister, so 4 people in our party. We were here for a wedding and were a little alarmed to see that there... More

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RickyWuCK, 經理 at Best Western Hotel Causeway Bay, responded to this review

Dear guest We are delighted to learn that you are happy with your recent stay at the hotel. Although the room is not big, it is fully functional with TV, a strong and hot shower and a comfortable bed. It is a 39 storey building and a lot of rooms have a spectacular view of Wanchai and Causeway Bay. There... More

Salvador, BA
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hong Kong is a small and expensive city. The hotel has a good size at the room and good price. The street of the hotel is not very nice, but it's safe. The location is great, good restaurants around and very close from the Time Square Hong Kong - shopping mall (5 minutes waling) and Causeway station (around 10 minutes... More

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliments. We are pleased to learn that you enjoy your stay at the hotel and its location convenience. The location advantage makes this hotel a popular choice for travelers. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how... More

bangalore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

i stayed in this hotel for 4 days in September. when i booked it, the star rating showed as 4 stars but i can give it at best 2 stars. Staff were decent had no troubles with then.Were helpful when my key got stuck inside and assisted me immediately with a duplicate key. they charge a 500 HKD refundable deposit... More

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your comment posted on Tripadvisor, especially your compliment on our helpful staff service. We aim at delivering location convenience, friendly service and value for money accommodation experience to our guests. There are hundreds of retails and restaurants in Times Square and the area nearby where guests can enjoy shopping and dining. Travelers can... More

portsmouth
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 8, 2014

I stayed here in July whilst on business in Hong Kong and China. At the time of booking it was quite reasonable for HK but if I had paid another £10 a night I could have stayed somewhere a bit nicer. There was nt anything amazingly wrong other than the room was tiny even for HK and it was just... More

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RickyWuCK, 經理 at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you for your valued comment posted on Tripadvisor. New hotels recently built on central business district and prime shopping areas are quite small due to the inflating land price and limited availability of land. Although the room is not big, it is fully functional with TV, a strong and hot shower and a comfortable bed. It is... More

London, England, United Kingdom
2 reviews
4 of 5 stars Reviewed September 5, 2014

I stayed here for a week. The hotel offers a cheap bus transfer from the airport for about HKD140. It is close to Times Square and the subway station from which you can get anywhere in HK easily. The rooms are small, but that is the case for almost everything in HK. Still, the hotel offers a good value for... More

Was this review helpful? Yes
RickyWuCK, 經理 at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliment on hotel’s convenience location, room cleaning and the friendly service delivered by our front office staff members. I will share your nice words with the team which would give them motivation to do even better. We would like to take this chance to apologize for not exceeding your expectations in the... More

Los Angeles, California
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 1, 2014

I stayed at this hotel and really liked it. I arrived in Hong Kong so early that I arrived at the hotel around 11AM. They went out of their way to prepare a room for me and make it available before the normal check in time. It is a small room--so I do not want you to think that this... More

Was this review helpful? Yes 1
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliment on hotel’s friendly service and location convenience. Causeway Bay has been the most popular shopping, dining and entertainment district in Hong Kong. There are many small restaurants around the hotel where you can experience food of local and Asian taste. Many of our guests love it. We always aim to deliver... More

Derbyshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2014

Small rooms might be ok for a single person but not for Father and son sharing with 2 squash bags and 2 cases. Don't take any clothes as there is no where to put them. We stuck breakfast for 5 days out of 10 until we could not stand cold food any more. Not a great selection anyway. The hotel... More

Was this review helpful? Yes 2
RickyWuCK, 經理 at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you for sharing your comment on Tripadvisor. We receive comments from some guests about the room size. Like most of the key cities, space is indeed a luxury in Hong Kong. Our designer carefully planned the room design to make every square foot works. Our express buffet breakfast provides green salad, bread and toast, cereals and a... More

Idaho Falls, Idaho
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 4, 2014

Small rooms, but more than adequate for the needs of our group. Location was amazing, not far from subway station, right on the edge of a great market with fruit, baked goods, etc. for breakfast. Felt safe at all times. Price was great!

Was this review helpful? Yes
Alan L, 經理 at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliments. We are pleased to learn that you enjoy your stay at the hotel and its location convenience. The location advantage makes this hotel a popular choice for travelers. We look forward to welcoming you again in the near future. Yours sincerely Ricky Wu Hotel Manager More

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Additional Information about Best Western Hotel Causeway Bay

Address: No.38 Bowrington Road, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel Causeway Bay 3*
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Also Known As:
Best Western Hotel Causeway Bay Hong Kong

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