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Best Western Hotel Causeway Bay

No.38 Bowrington Road, Hong Kong, China
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Best Western Hotel Causeway Bay
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Best Western Hotel Causeway Bay
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201 reviews from our community

Traveler rating
    15
    57
    69
    35
    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Kingston, Canada
Top Contributor
57 reviews 57 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Let me be clear we stayed here on 26 hour layover in Hong Kong on points so for us the price was right; However what the normal rate is for the room is well over priced and they staff weren't all that eager to help us. From the main international airport expect about at $350 cab ride one way for... More 

Was this review helpful? Yes 2
Amsterdam, The Netherlands
Top Contributor
99 reviews 99 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

We've stayed here before and it seemed ok, so I stayed here again last month with a business friend because this hotel is close to a mall, metro accessible, has free wifi and the staff is polite. This time our rooms looked run down and weren't very clean, the beds weren't comfortable and the breakfast wasn't that good (not included... More 

Was this review helpful? Yes 3
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you for your comments on Tripadvisor. Thank you very much for your compliment on hotel’s location convenience, free WIFI access and staff service. We have taken your comments seriously and shared with our team for improvement. We would like to take this chance to apologize for not exceeding your expectations. Your satisfaction is important to us and... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Only downside is the tiny room. For the money and location - can't ask for more. Courteous and professional staff. Room clean and great view. Higher floor rooms ensure quiet stay. Steps from time square and numerous eateries and banks. Top on my list again when I return to HK.

Was this review helpful? Yes 2
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliments. We are pleased to learn that you enjoy your stay at the hotel and its location convenience. The location advantage and staff service makes this hotel a popular choice for travelers. We look forward to welcoming you again in the near future. Yours sincerely Ricky Wu Rooms Division Manager More 

Senior Contributor
33 reviews 33 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed there just for one night in order to catch a flight at noon. It is a great hotel if what you are looking for is to tourist / shop all day long and arrive to sleep. I read a bunch of reviews before booking in here and a lot complained about the room sizes but even though they... More 

Was this review helpful? Yes 1
RickyWuCK, 經理 at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliments. We are pleased to learn that you enjoy your stay at the hotel and its location convenience. The location advantage makes this hotel a popular choice for travelers. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how... More 

Newcastle Upon Tyne, Uk
Contributor
12 reviews 12 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although the rooms are small, the location is perfect and the Hotel staff are very helpful, on arrival I had WiFi connection problems and the Hotel IT Department resolved my problem in 30 seconds. Good value for money, right next to Times Square and all other shopping in Causeway Bay, walking distance to Wanchai.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest We are pleased to learn that you are satisfied with your stay and love the hotel location. Yes, there are many shops around the hotel serving Chinese traditional snack, sushi, dessert which delight many visitors. Our service team will continue their friendly and efficient service to make our guests’ stay a comfortable one. We look forward to warmly... More 

Dublin, Ireland
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in a good location. There are many in intesting places to visit nearby. The staff were helpful and helped to arrange trips for me to go on. While the rooms were small,they were very quiet and spotless.

Was this review helpful? Yes 1
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you very much for your compliment on hotel’s location convenience and staff service. I will share your nice words with the team which would give them motivation to do even better. Thank you again for sharing your comments. We look forward to warmly welcoming you again in the near future. Yours sincerely Ricky Wu Room Division Manager More 

Boise, Idaho
Top Contributor
156 reviews 156 reviews
30 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Came for HK7S with a group so just needed place to sleep and shower. This place easily met that with good location to mtr, shops, food, stadium. The rooms though were the smallest I have ever been in but worked ok for our needs

Was this review helpful? Yes 1
RickyWuCK, 經理 at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you very much for your compliment on the hotel location. First, there are a number of convenience stores where guests can buy snacks and drinks. Second, there are hundreds of retails and restaurants in Times Square and the area nearby where guests can enjoy shopping and dining. Travelers can reach different parts of the city and numerous... More 

Santa Clarita
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 5, 2015

I arrived in Hong Kong Friday February 26th at 12 noon with a 22 hour layover, no luggage and no hotel booked. I had never been to HK and wanted to see as much as possible so after the 20 minute bus ride to North Kowloon I departed at Argyle st for shopping and walked and experienced this amazing city... More 

Was this review helpful? Yes 4
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest We are pleased to learn that you are satisfied with your stay and love our hotel. It is a 39 storey building and a lot of rooms have a spectacular view of Wanchai and Causeway Bay. There are hundreds of restaurants and bars in Causeway Bay. People consider this district a dining paradise where travelers can enjoy different... More 

Chiang Mai, Thailand
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 5, 2015

From "western" perspective this was a horrible stay. The rooms too small, food limited, exterior all but unrecognizable. From "Asian" perspective more of a 2 or low 3 star hotel. Need much better description of facilities and photos in internet. Rooms very small and limited amenities. If our taxi did not drop us immediately in front of entrance we would... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you for your comment posted on Tripadvisor. Guestrooms of similar class of new hotels in Hong Kong are relatively small especially in prime location such as Causeway Bay, Central and Tsimshatsui. Space is indeed a luxury in Hong Kong. The hotel room size is quite similar to some mid range hotels in prime downtown area of Tokyo.... More 

Contributor
20 reviews 20 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 28, 2015

I stayed in this hotel recently for a day,had got a good deal from Agoda. The room size was not big,there was no space to keep my bag.but it had 2 beds which I could use it for. Other than that room is clean and good.would recommend this hotel for solo or couples travelling.cheap and best in Island.

Was this review helpful? Yes 1
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you very much for your comment posted on Tripadvisor, especially your compliment on our hotel and room cleanliness. We aim at delivering location convenience, friendly service and value for money accommodation experience to our guests. We look forward to warmly welcoming you again in the near future. Yours sincerely Ricky Wu Hotel Manager More 

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Staying in Wan Chai / Causeway Bay

Neighborhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centers of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
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