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Best Western Hotel Causeway Bay

3.0 of 5 No.38 Bowrington Road, Hong Kong, China
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Best Western Hotel Causeway Bay
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Best Western Hotel Causeway Bay
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184 reviews from our community

Traveler rating
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    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Markham, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Pricing is good for travellers on a budget, but, room is way too small for 2 or more travellers. Should be okay to good for 1 traveller. Best thing about hotel is location to MTR and near Times Square and close to many restaurants and shopping areas.

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your comment posted on Tripadvisor. We are pleased to learn that you enjoy your stay at the hotel and its location convenience. Although our rooms are not spacious, it is functional and clean, with WIFI access. Space, especially in Causeway Bay, is a luxury in Hong Kong. It is an ideal choice for... More 

Senior Contributor
44 reviews 44 reviews
40 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have check in here for 4 night and 5 room. All small room. Maybe in Hongkong. Connecting room also same size and again.. small. Price good compare to size 😀. If you stay here.. choose in TOP FLOOR better.. with bath tub also better (you can understand when already there) 😁😁. Really small but still recommend for stay comparing... More 

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you for your comment posted on Tripadvisor. Like most of the key cities, space is indeed a luxury in Hong Kong. Although our rooms are not big, they are nicely decorated and functional. Our objective is to deliver location convenience, friendly and efficient service, free wifi, and value for money accommodation experience to our guests. Thank you... More 

Bhilai, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

hv never stayed in a smaller room ever even after paying a lot bcos of the travel season.management isn't too friendly as we had made a prior request for a early check in and they refuse to and made us made at the lobby which also doesn't hv the room for 5 ppl to sit in.also do not stay at... More 

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you very much for your comment posted on Tripadvisor. Guestrooms of similar class of hotels in similar location are relatively small. Space is indeed a luxury especially in prime area such as Causeway Bay. Like most of the key cities, space is indeed a luxury in Hong Kong. Most of the days, the hotel has been running... More 

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

hi stay at this hotel.... is it small but ok..... for 2 people and bathroom door has gap so someone can see you having shower... so becareful......we had great view and window dont open...... at all... we ask for extra towel we got it,,,, ask for iron and iron board i got it.....ask for bottle of water i got it... More 

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliment on the hotel service, view from the room and convenient location. Causeway Bay has been the most popular shopping, dining and entertainment district in Hong Kong. The MTR subway station and Times Square is a five minute walk from the hotel. Our service staff are well trained and ready to offer... More 

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When arriving from the airport a little after 8pm - so not a busy time traffic wise, we took a taxi from the marked taxi rank. When we arrived at our hotel the taxi driver requested we pay an additional amount of 100 HKD for "tunnel fees", when we tried to seek the help from the hotel to try and... More 

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RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you for sharing your comment on Tripadvisor. I am sorry to learn about your comments. According to the information from the official website of Hong Kong International Airport – “To & From Airport”, the taxi fare is approximate HKD290 from Hong Kong Airport to Causeway Bay. If you are going downtown via the Lantau Link by taxi,... More 

Gothenburg, Sweden
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed December 17, 2014

Great hotel great staff even greater location.. Great view from the roof top pool. Small room But no problem for a couple. Close to shopping Mtr and trams and lots of great restaurants in the neigbourhood. Would absolutly live here again if i go to Hong Kong again.

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest We are pleased to learn that you are satisfied with your stay and love the hotel location. Yes, there are many shops around the hotel serving Chinese traditional snack, sushi, dessert which delight many visitors. Our service team will continue their friendly and efficient service to make our guests’ stay a comfortable one. We look forward to warmly... More 

Amsterdam, The Netherlands
Top Contributor
64 reviews 64 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 3, 2014

A little difficult to find as the side street was not on my map. After check in all was fine. Small rooms but clean. Wifi all trough the hotel. Good price if you like to explore HKK in a safe and quiet room. I took the tram from western road to central. Takes about 20 minutes

Was this review helpful? Yes 1
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you very much for your compliment on hotel’s location convenience, free WiFi access and cleanliness of rooms. I will share your nice words with the team which would give them motivation to do even better. Thank you again for sharing your comments. We look forward to warmly welcoming you again in the near future. Yours sincerely Ricky... More 

Toronto
Top Contributor
54 reviews 54 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 29, 2014

Stayed here in Nov 2014 Pros: - Clean hotel - Decent location - Reasonable Amenities Cons: - Laughably small rooms - Slow elevators - Rooftop "pool" is more like a bathtub Stayed here in Nov 2014. The first thing you notice is the size of the rooms. It's literally a double bed (by North American standards) and a desk. The... More 

Was this review helpful? Yes 1
Seoul, South Korea
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 19, 2014

I am something of a regular here, and in general, I like it. Yes, the rooms are small, but that is more than made up for by the reasonable (for HK) price, the cleanliness, the good Wifi and the superb location. I do, however, have one gripe - Best Western SORT OUT THE CHECK-OUT!!!! it is a parade of paper... More 

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, We are pleased to learn that you are satisfied with your stay and love the hotel location. Between 11:00 am to 3:00 pm when they are peak hours for check in and check out. Usually, we have three guest service officers to stand by and look after our guests. Normally, it takes only 5 to 8 minutes time... More 

1 review
4 of 5 stars Reviewed November 19, 2014

The hotel's location is great. Very near to Causeway bay station/Times Square mall entrance. However I consider that the rooms are tiny. You can barely move in there. the rooms don't even have a wardrobe and we took a superior room.

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliments. We are pleased to learn that you enjoy your stay at the hotel and its location convenience. Although our rooms are not spacious, it is functional and clean, with WIFI access. Space, especially in Causeway Bay, is a luxury in Hong Kong. It is an ideal choice for travelers who look... More 

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Additional Information about Best Western Hotel Causeway Bay

Address: No.38 Bowrington Road, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel Causeway Bay 3*
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Also Known As:
Best Western Hotel Causeway Bay Hong Kong

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