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All 690 Hong Kong hotels

Best Western Hotel Causeway Bay

3.0 of 5 Hotel   |   No.38 Bowrington Road, Hong Kong, China (Wan Chai)
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Best Western Hotel Causeway Bay
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Ranked #284 of 690 Hotels in Hong Kong
A recent review
4 of 5 stars reviewed 1 week ago
Martin W Seoul, South Korea
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169 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Seoul, South Korea
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I am something of a regular here, and in general, I like it. Yes, the rooms are small, but that is more than made up for by the reasonable (for HK) price, the cleanliness, the good Wifi and the superb location. I do, however, have one gripe - Best Western SORT OUT THE CHECK-OUT!!!! it is a parade of paper... More

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, We are pleased to learn that you are satisfied with your stay and love the hotel location. Between 11:00 am to 3:00 pm when they are peak hours for check in and check out. Usually, we have three guest service officers to stand by and look after our guests. Normally, it takes only 5 to 8 minutes time... More

1 review
4 of 5 stars Reviewed 1 week ago NEW

The hotel's location is great. Very near to Causeway bay station/Times Square mall entrance. However I consider that the rooms are tiny. You can barely move in there. the rooms don't even have a wardrobe and we took a superior room.

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliments. We are pleased to learn that you enjoy your stay at the hotel and its location convenience. Although our rooms are not spacious, it is functional and clean, with WIFI access. Space, especially in Causeway Bay, is a luxury in Hong Kong. It is an ideal choice for travelers who look... More

Sacramento, California
Top Contributor
86 reviews 86 reviews
2,168 helpful votes 2,168 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This by far the smallest hotel room I have ever stayed in or seen. Despite the small room, it was clean and serviced daily. There is space under the bed to store luggage, 2 wall coat hooks with 4 hooks each for hanging clothes. There is no closet... The shower is ultra small and if you are over 5'6 or... More

Was this review helpful? Yes 1
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you for your comment posted on Tripadvisor. Guestrooms of similar class of new hotels in Hong Kong are relatively small especially in prime location such as Causeway Bay, Central and Tsimshatsui. Space is indeed a luxury in Hong Kong. However, our guestroom design is efficient and fully functional to offer a comfortable place for sleep and rest.... More

Sri Lanka
Top Contributor
118 reviews 118 reviews
51 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location, across the road from Times square, 10 minute walk to the MTR, the rooms are standard HK shoebox sized--efficient reception and check in/out service, clean hotel, good housekeeping, great city views, very fast free wifi, comfortable bed, weird bathroom design--has a window opening out into the bedroom-not a problem if travelling solo--beware if you are sharing the room... More

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliment on hotel’s friendly service, location convenience, free WiFi access and cleanliness of rooms. I will share your nice words with the team which would give them motivation to do even better. Your business is very important to us and we value your feedback. By telling us what you liked about your... More

Harbin, China
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Went to Hong Kong for a visa to work in China. This hotel was clean,comfortable and friendly helpful staff!!! Good price for Hong Kong was only 437 HK Dollars a night. Will use again in the future !!! Room was small but perfect for me.

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient for a short business trip or shopping, accessible by many means of public transportation, clean and comfortable rooms, polite staff, simple yet comfortable rooms, affordable room price.

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you very much for your comment posted on Tripadvisor. We are delighted to learn that you are happy with your recent stay at the hotel. Causeway Bay has been the most popular shopping, dining and entertainment district in Hong Kong. The MTR subway station and Times Square is a five minute walk from the hotel. Many of... More

Hong Kong
Contributor
17 reviews 17 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Assign room number 3706. I had to attend a meeting and was not able to check in in person with my dad who is over 80 years old. So I gave my brother my passport and the check in voucher and front desk refuses to allow us to check in because they insist I have to check in as the... More

Was this review helpful? Yes 1
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you for your comments posted on Tripadvisor. In fact, we have a good number of comments on friendly service. Despite, we have taken your comments seriously and shared with the service team for improvement. From time to time, we have briefing the team to reinforce the importance of guest service and practice to serve our guests better.... More

SRIGANGANAGAR
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

rooms were very tiny, but we were prepared as we had already read review about the same, staying in heart of causeway bay one cannot expect very big rooms. Room had all basic items which was necessary, we were given rooms on 33rd floor which gave awesome view of the city. on the roof there was very small pool, but... More

Was this review helpful? Yes 1
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you very much for your compliment on hotel’s friendly service, location convenience and view from the rooms. I will share your nice words with the team which would give them motivation to do even better. There is a pool on 39/F where guests can enjoy the spectacular view of the city. You are right. Space is indeed... More

Tel Aviv District, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Good location, close to the MTR station. 10 minutes walk from Wan Chai. Nice view from the upper non smoking rooms. The room is small (even compering to other hotels in Hong kong). Free internet in the rooms.

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest Thank you very much for your compliment on the location. Best Western Hotel Causeway Bay is a 40-storey high-rise located in Causeway Bay - the center of Hong Kong Island adjacent to Wan Chai and Central Business District. The hotel does have a chic lobby design and rooms above 15/F floors have a spectacular view of Causeway Bay... More

Oslo, Norway
Top Contributor
346 reviews 346 reviews
30 hotel reviews
212 helpful votes 212 helpful votes
3 of 5 stars Reviewed 4 weeks ago

+ Friendly staff + Tasty breakfast with fresh orange juice (ordered to room) + Friendly cleaners. Always lots of water supplied. + Ten minutes walk to the metro station. + Lots of recommended restaurants in this area. - Small rooms, but we already knew that. - Quite expensive for what you get by european standard, but that's Hong Kong. -... More

Was this review helpful? Yes
RickyWuCK, Manager at Best Western Hotel Causeway Bay, responded to this review

Dear guest, Thank you very much for your comment posted on Tripadvisor, especially your compliment on our helpful and friendly staff service. We aim at delivering location convenience, friendly service and value for money accommodation experience to our guests. We look forward to warmly welcoming you again in the near future. Yours sincerely Ricky Wu Hotel Manager More

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Additional Information about Best Western Hotel Causeway Bay

Address: No.38 Bowrington Road, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel Causeway Bay 3*
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Also Known As:
Best Western Hotel Causeway Bay Hong Kong

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