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Ovolo West Kowloon - 256 Tung Chau Street

Travelers' Choice award winner
No.256 Tung Chau Street, West Kowloon | West Kowloon, Hong Kong, China
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Ovolo West Kowloon - 256 Tung Chau Street
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353 Reviews from our TripAdvisor Community

Traveler rating
    173
    143
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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There are newer reviews for Ovolo West Kowloon - 256 Tung Chau Street
See the most recent reviews
Bengaluru (Bangalore), India
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel through Booking.com and we are extremely satisfied with the stay...comfort...location...service... Close the MTR stations... Convenience stores... If your objective is to get a good room to stay and you dont need any other frills of a star rated hotel... This is the best place. Amazing 50Mbps Wifi... decent breakfast... condiments for the rest of the day...... More 

Was this review helpful? Yes 1
Ricky C, Manager at Ovolo West Kowloon - 256 Tung Chau Street, responded to this review

Dear S_Ramkumar, Wow, many thanks for your 5 star review. We are happy to noted that you got an excellent stay with us. We love feedback, it can motive us to step forward. For the better choices, you can easy to find as we do 5 more properties in different location of Hong Kong. It will be not difficult to... More 

Melbourne, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Ideal location for the sites of Hong Kong and shopping. Coming from the airport, Nam Cheong MTR station is only a 10 minute easy walk with luggage and Sham Shui Po also 10 mins walk away on the Tsuen Wan Line for heading to the Hong Kong shopping district. Rooms quite reasonable on size. Wonderful to have a basic breakfast... More 

Was this review helpful? Yes 1
Ricky C, Manager at Ovolo West Kowloon - 256 Tung Chau Street, responded to this review

Dear sandiefromoz, Thank you for taking the time to post your review on TripAdvisor. We're happy to read your feedback about our hotel, location, breakfast, happy hours, service and your experience. Many thanks for you kind words and hope to have a chance to host you again and again. Regards, Ricky Cheng Hotel Manager Ovolo West Kowloon More 

Nice, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Location very "local" and very easy to go everywhere by bus or subway. Team very professional and smiling Good conception of the room (3 bedrooms) Happy hours and all drinks Included Breakfast very good

Was this review helpful? Yes 2
Ricky C, Manager at Ovolo West Kowloon - 256 Tung Chau Street, responded to this review

Dear F B, On behalf of the team here I would like to thank you for writing a positive 5-stars review. It was great to see that our services and everything were met to your satisfactions. We hope to see you back again with us soon. Regards, Ricky Cheng Hotel Manager Ovolo West Kowloon More 

Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms were large, which meets its purpose of family accomodation. I did however find it hard to believe that the rooms were as big as they claim on the website. Staff were accomodating enough. Hotel is located in a poor part of Hong Kong. At night the streets turn into a second hand market. There are people standing on... More 

Was this review helpful? Yes
Ricky C, Manager at Ovolo West Kowloon - 256 Tung Chau Street, responded to this review

Dear Bax_in_BKK, We were disheartened to learn that you found your wife’s wallet missing after a day out. Our team here are adept in assisting guest to report loss items to the Police but I understand that you choose not to report this to our staff. It may not result to anything but it would help for insurance claims. Hong... More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Best boutique hotel I've been privileged to enjoy in HK. Location for Ovoloride West Kowloon is for those who are interested to "live like a local HK resident for a day". In the HK wholesale market district, plenty of options for food all around the area. I would recommend anyone visiting for a few days in HK, to check them... More 

Was this review helpful? Yes
Ricky C, 經理 at Ovolo West Kowloon - 256 Tung Chau Street, responded to this review

Dear ngbryan8, It gives me great pleasure to read a 5 stars review such as yours, thank you for taking the time to write. I am happy to hear that you enjoyed the real Hong Kong area. According to the government information, the Sham Shui Po area is the poorest area in Hong Kong. You may see the different image... More 

Auckland Region, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

We were travelling as a family (3 adults) and were really inpressed by the spacious rooms- we each had our own bedroom! This is a rare find for HK! We went on to really enjoy our stay- the hotel staff go out of their way to be helpful (Yvonna in particluar!)They were so welcoming & nothing was a problem! We... More 

Was this review helpful? Yes 1
Ricky C, 經理 at Ovolo West Kowloon - 256 Tung Chau Street, responded to this review

Dear 211joy1, Thank you for such wonderful feedback on your recent stay at Ovolo West Kowloon. I am happy to hear that you got a fabulous stay with us. Your compliments have been passed to the team specially Yvonna. She was very happy to read your review. I hope we will have the opportunity to welcome you back to Hong... More 

Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 25, 2015

We stayed in a family suite of 3 bedrooms. The hotel is well situated. On the side it is close to Sham Shui Po metro station, with the public market and all the local fruit and vegetable stores and stalls. Restaurants are numerous. There is even a Micheline one star Dim Sum place within walking distance. Fron Shum Shui Po... More 

Was this review helpful? Yes 1
Ricky C, Manager at Ovolo West Kowloon - 256 Tung Chau Street, responded to this review

Dear losototravel, Wow!!! Thanks for your 5 stars reviews. It is great to see your amazing compliments about your stay with us. We are glad to know that you enjoyed your stay like " home away from home". Our team are delighted to read your lovely review and it gives us plenty of re-assurance that we are looking after our... More 

1 review
4 of 5 stars Reviewed April 16, 2015

The family suite is spacious with a bird-eye view of the Sham Shui Po district. House cleaning could be better as the floor and bed frames were dusty when checking in. Following days cleaning resolved that issue. An induction stove with pot would be an ideal add-on to the pantry area.

Was this review helpful? Yes
Ricky C, Manager at Ovolo West Kowloon - 256 Tung Chau Street, responded to this review

Dear Richard L, Thank you for taking time for the constructive review with Ovolo West Kowloon. We are sorry for the room cleanliness was not meet your expectation upon you check in. Thank you for point out the issue. It has been reflected to the concerned department for further improvement. For stove suggestion, it is a very good idea. Due... More 

ATL
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 16, 2015

The Ovolo was a great surprise! The facilities were excellent and the staff very fluent in English and extremely helpful. The outside is a bit disconcerting with a highway and vegetable stand close by. The interior is such a change! The "lobby" is secure and allows you in quickly. The reception area is a modern marvel. The desk and waiting... More 

Was this review helpful? Yes 2
Ricky C, Manager at Ovolo West Kowloon - 256 Tung Chau Street, responded to this review

Dear sjrecr97, Thank you on behalf of Ovolo for your 5 Stars & lovely compliments. We wish to take great care of our guests and make them a wonderful trip. We would love to have you back again with us. Please feel free to let us know direct to help make any arrangements you may wish on your 2nd trip... More 

oville
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 16, 2015

We really enjoyed our stay at this hotel - our room was much more spacious than expected, comfy bed, fabulous views of the skyline, welcoming treat bag and mini bar - even a free totebag. We enjoyed coming back in the evening for the free happy hour (which included beer, liquor and wine) and the breakfast in the morning was... More 

Was this review helpful? Yes 1
Ricky C, Manager at Ovolo West Kowloon - 256 Tung Chau Street, responded to this review

Dear bec312015, Many thanks for your very positive review. It is always great to see how we are doing and what is important to our guests. We hope to see you back again with us soon. Best Regards, Ricky Cheng Hotel Manager Ovolo West Kowloon More 

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