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Ovolo West Kowloon

#51 of 696 Hotels in Hong Kong
Certificate of Excellence
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256 Tung Chau Street, Hong Kong, China
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Ovolo West Kowloon
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470 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Second Ovolo hotel I've stayed in (the other was Hong Kong, Aberdeen) as we love the style, ethos and vibe. Friendly helpful staff, modern rooms with Apple TV, free drinks during happy hour, quirky freebies on arrival. Calm atmosphere, suitable for families. This hotel is 15 minute walk to two MTR stations. Surrounding area isn't nice, situated at the back... More 

Helpful?
Thank sweetune
Ricky C, Manager at Ovolo West Kowloon, responded to this review

Dear sweetune, Super thanks for your continuously supporting. It was great to see our room cleanliness, friendly staff & happy hours are met to your satisfaction. We hope that Ovolo hotels will be your first choice no matter Hong Kong or Australia. Regards, Ricky Cheng Hotel Manager Ovolo West Kowloon More 

Adelaide, Australia
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This was our last hotel in a month of travelling. We arrived for three nights in two rooms late on a very chilly hong kong night.. After a brief discussion with the front desk we went up the tiny lifts to our freezing rooms. The curtains were open and the rooms were really cold. We cranked up the ac units... More 

Helpful?
Thank TCPP
Ricky C, Manager at Ovolo West Kowloon, responded to this review

Dear TCPP, We are regretted for the unexpected extremely cold weather against to Hong Kong, this is the coldest day in Hong Kong within 59 years. Normally, the functioning of air conditioning in Hong Kong did not come with heating function, that's why we got separate heater providing here. Also one of the lift was malfunctioning during your stay. Thank... More 

Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Been to HK more than 3 times and Ovolo West Kowloon service is excellent. We booked a family suite for our stay from the 23-27Jan. The location is very convenient with Sham Shui Po and Nam Cheong within walking distance. Breakfast is pretty decent. We encountered the coldest days that HK had ever went through in history and was surprised... More 

Helpful?
Thank CrystineVal
Ricky C, Manager at Ovolo West Kowloon, responded to this review

Dear CrystineVal, Thank you for your review. We love to see our service was excellent & Breakfast was decent. it means that breakfast menu has been improved. If you preferred a hard pillow, actually we do provide here. Please let me know if you got any plans for come back, we can't wait to seeing you again. Regards, Ricky Cheng... More 

Hong Kong
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked a room to stay the day in with my boyfriend - as the weather has been bad, rainy days and cold. Not much to do outside other than malls and movies. I came to realize that the OVOLO group has xbox available for rental! One thing special about the West Kowloon though is that it has a pantry... More 

Helpful?
Thank Carley C
Ricky C, Manager at Ovolo West Kowloon, responded to this review

Dear Carley C Thank you for sharing a lovely feedback on Tripadvisor. For the unexpected cold weather, it was very killed the mood. No matter working or holiday, people only like lie on bed during the cool weather. Actually, We do have heater provided, it will be sent to your room. Stay warm. Once again, thank you for staying with... More 

Euxton, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed here over Christmas and New year. The service was warm, friendly and without comment. The rooms were a little tired, but served their purpose. Breakfast was more than acceptable. Happy hour with snacks adequate. Sadly the surrounding area was very run down. MRT well within walking distance, making it easy to get around Hong Kong.

Helpful?
Thank Lesley M
Ricky C, Manager at Ovolo West Kowloon, responded to this review

Dear Lesley M, Thank you for your staying during the special holiday celebration. We are sorry to let you down with our room condition & location issues. Feedback is very important for us. Your comment is reflected to concern department for further improvement. For the location issue, we do have other 4 sister hotels in different location of Hong Kong.... More 

BERKSHIRE UK
Level Contributor
198 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good position ten minutes walk to metro gets you to centre and markets within another 10 minutes. The hotel is very clean service at reception good and helpful Breakfast basic English and Chinese Rooms are basic furniture and bathroom very small but for the position of the hotel reasonable price. Make sure you have the address with you as none... More 

Helpful?
Thank MICKFBERKS
Ricky C, Manager at Ovolo West Kowloon, responded to this review

Dear MICKFBERKS, Thanks for your staying and commented us as "Average hotel reasonable price". It seems that our new breakfast menu, room condition & staff were met with your expectation. For our location, we are so sorry for the taxi problem. It is because we do have 5 sister hotels in Hong Kong. It makes the taxi driver felt confusion.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

It's was a great hotel very modern feel. Happy hour with free flow tapas and drinks including wine, beers. It's so spoilt. It was my honeymoon and they specially made surprise wishes. The room was cosy and shower was great.. Just love the shower gel n shampoo. Free mini bar was superb and mini kitchen was a lovely hang out... More 

Helpful?
Thank calvinl888
Ricky C, Manager at Ovolo West Kowloon, responded to this review

Dear calvinl888, Thank you for choosing us for your honeymoon celebration. My Team & I really happy to heard that you got a memorable sweet moment with us, specially Jackie and Florence. It was the great to have this type of motivation for them. We look forward to welcoming you again. Regards, Ricky Cheng Hotel Manager Ovolo West Kowloon More 

Newcastle upon Tyne, United Kingdom
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is about 30mins from the airport, and a taxi ride is about £25 or the rail connection is £6 a person. So it is not in the centre of things and the area is a bit scruffy to be honest, but the tube station is only 5mins walk. We had a room on the 24th floor, hence a... More 

Helpful?
Thank colin1957
Ricky C, Manager at Ovolo West Kowloon, responded to this review

Dear colin1957, Thank you for taking time to share your experience with us. Our location may a little bit far from Central district, mainly a residential area. It is not the tourist area, but the MTR connected us within 30 mins ride to any places of Hong Kong. Thank you for your feedback, it sounds you got a great time... More 

Adelaide, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was spacious compared to most Hong Kong rooms however the bathroom was cramped and the shower seemed unsafe with the water heater and all the wires hanging out. Location was interesting in a very local area however too far away from any restaurants or western shops. Great value with plenty of inclusions however keep in mind the distance away... More 

Helpful?
Thank Laura B
Ricky C, Manager at Ovolo West Kowloon, responded to this review

Dear LauraandChris1991, Thanks for your review regarding you recently stay with Ovolo West Kowloon. You are right, our bathroom area may be a little bit small if compare with other hotels. We designed the shower area and the toilet bowl area separately mainly for more functional. Some of the family may travel with kids. The separately shower and toilet area... More 

Melbourne, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

After a little confusion about the nature of the room booked, we ended up sharing a single room for three adults. Not ideal, but OK. Free in room refreshments, breakfast and decent "happy hour" are pluses. Generally helpful staff. Location a little remote from points of interest but two MTR stations and buses nearby, Convenient for airport transfer. Area seemed... More 

Review collected in partnership with Amoma.com

Helpful?
Thank mxm2016
Ricky C, Manager at Ovolo West Kowloon, responded to this review

Dear mxm2016, Thank you for spending time for the review. Our Duo suite can be fit for 2 persons, Studio room can be fit for 3 persons & Family room for 5 persons. It may very confusion if the agency not really familiarized with our room type. Happy to see that our freebies, breakfast, Happy hours, location & our staff... More 

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