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Hotel ICON

Travelers' Choice award winner
4.5 of 5
Hotel website
No.17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China
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Hotel ICON
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Ranked #4 of 691 Hotels in Hong Kong
A recent review
5 of 5 stars reviewed 2 days ago
Palmeat Horsham, West Sussex
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2,909 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Horsham, West Sussex
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Following a seven week leg of a world cruise we disembarked in Hong Kong in late March for a 3 night stay. Our second visit to the city - first time was in 2009 and we stayed at the Intercontinental - brilliant location right on the harbour front. Wanted something different this time so followed Trip Advisor recommendations and booked... More 

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Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Palmeat, Thank you so much for your wonderfully detailed review of your stay in Hong Kong at Hotel ICON and for sharing your great photos. We are so glad you enjoyed all the services provided to our Above & Beyond Executive Club guests. We love what we do and I will be sure to pass on your compliments to... More 

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Icon during March for business and leisure. The staff are more than helpful and all very pleasant. We paid for the Above and Beyond Package so we had extras which luckily for us included 2 hours free bar in the Above and Beyond top floor bar. The only downfall of this is that it slows you... More 

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Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Diane B, We are so glad you enjoyed your time in Hong Kong at Hotel ICON. We are so glad you found the bed so comfortable and were able to relax and enjoy the Above & Beyond Executive Club Lounge. We hope to welcome you back very soon. Let me know personally if you’re coming again, or if any... More 

Prato, Italia
Top Contributor
263 reviews 263 reviews
55 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fantastic Hotel in HK. Great atmosphere, great rooms and great service! Staff is super friendly, free minibar and free smartphone to call in 27 cauntry out of HK. Rooms are spacious and beautifull. Hotel has a bus rservice to go in city center, otherwise you can walk in 10 min.

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Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Maurizio S, Thank you so much for your wonderful review of your time at Hotel ICON. We are so pleased that our staff was able to provide caring, seamless service during your stay. We hope to see you back in Hong Kong very soon! Do let me know if I may personally assist with any future reservation at Hotel... More 

Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel was modern and the staff were extremely helpful and nice all the time. Also the hotel was in walking distance of several shops.The best quality of the hotel service I have ever received in Hong Kong!! The food was excellent! Free snack bar, printer, stationary kit was very thoughtful for business.

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Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Nataly S, Thank you so much for taking the time to write such a positive review of your time at Hotel ICON online. We are so happy you had such a fantastic stay. We hope to welcome you back on your next trip to Hong Kong. Do let me know if I may personally assist with any future reservation... More 

Subiaco, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Awesome .The first word that springs to mind when I think about my stay at the Hotel Icon Kowloon. Right from the time my taxi arrived at the hotel till the time I left the service I received was fantastic. Check in was fast and friendly and very helpful . The mobile phone which is lent to you free of... More 

Was this review helpful? Yes 1
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear JFloat, Thank you so much for taking the time to review your stay with us in Hong Kong. We are thrilled that you enjoyed all our facilities and had a fantastic stay. We hope we will have the chance to welcome you back to Hotel ICON again in the near future. Do contact me personally the next time you... More 

Johannesburg
Top Contributor
56 reviews 56 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Came back to the ICON on a business trip and the ICON lived up to its Tripadvisor status in every respect. A special bonus was a corner suite upgrade with harbor view which was just awesome. A new feature was the free use of a smart device throughout Hong Kong with free global phone calls - a nice plus to... More 

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Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Fugax, We are so glad the hotel lived up to its great reviews and that you enjoyed so much of what the hotel has to offer. We are thrilled that you enjoyed your suite upgrade and were able to make use of the complimentary handy phone in your room. We hope you are planning another trip back very soon.... More 

Germany
Top Contributor
67 reviews 67 reviews
63 hotel reviews
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here at the end of our China trip for 4 days, and we have really enjoyed everything. The location is good, and hotel provides a free shuttle to Metro, which we have used almost every day. The rooms are very nice, the only small issue for me was the insufficient lighting in bath by the mirror. Fantasctic club... More 

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Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear kobri, Thank you for taking the time to write such positive comments about Hotel ICON online. We really appreciate hearing guests’ feedback and are thrilled you enjoyed your stay with us, especially the food at Above & Beyond. We hope you will be back in the not so distant future. Do let me know if I may personally assist... More 

St. Albans, United Kingdom
Top Contributor
67 reviews 67 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We planned to spend a few days in Hong Kong returning from Japan on a family visit. I booked the ICON strictly on its tripadvisor reviews. What a fortunate choice. The hotel is affordable, the staff fantastic (don't know who the reviewer met who said they were unfriendly) and two of the restaurants we had dinner in exceptional. More about... More 

Was this review helpful? Yes 1
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear JohnG2144, We are so glad the hotel lived up to its great reviews and that you enjoyed so much of what the hotel has to offer. We truly love what we do and I will be sure to pass on your compliments to the team. We hope you are planning another trip back very soon. Do contact me personally... More 

Dallas
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is awesome it has really nailed he business traveller or couple Travellers needs The room is very funky it has cool retro styled chairs and is very clean layout is great they offer you a free phone for your trip to hk which is super cool the Cisco phone system enables you to order room service via the... More 

Was this review helpful? Yes 1
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear bizTaveller, What a glowing review of Hotel ICON! We are so glad you had such a memorable stay in Hong Kong and were able to enjoy all the amenities our hotel has to offer. We are thrilled that you consider us your new favourite hotel in Asia! We hope you will be back at ICON enjoying the free minibar... More 

Nicosia, Cyprus
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The changes to the hotel after it changed from Niko to ICON are obvious and all for the better. The whole place has been refurbished in a very elegant, sophisticated and eye catching style. We stayed in the 80sqm suite and it was really stunning. Beginning with the 270 degree Harbour view, to the comfort, styling and facilities of the... More 

Was this review helpful? Yes 1
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Lefkosiatis, Thank you so much for taking the time to review your stay with us in Hong Kong. We are thrilled that you enjoyed all our facilities and had a fantastic stay – Hotel ICON opened nearly four years ago and has always been a stand alone hotel (and not associated or previously the Nikko). I can see that... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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