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Hotel ICON

Travelers' Choice award winner
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No.17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China
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Hotel ICON
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3,266 Reviews from our TripAdvisor Community

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Traveler rating
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    431
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443
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,054)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (3266)
  • Mar-May only
    (920)
  • Jun-Aug only
    (851)
  • Sep-Nov only
    (763)
  • Dec-Feb only
    (732)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

Loved this hotel, only wish we could have stayed longer! Room was fantastic, the harbour view room we had originally booked was full so we got upgraded to a club room. The front desk staff were super helpful as well. Just about any amenity you needed was included. The breakfast buffet was a little pricey at ~$40 Canadian/ person, but... More 

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Hong Kong, China
1 review
5 of 5 stars Reviewed yesterday NEW

This was the friendliest, most comfortable and most accommodating place we have stayed in the last 6 weeks. I couldn't recommend it more highly for anyone staying in HK. Staff are THE most helpful ever and 5* for the complimentary mini-bar.

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Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear peter_bartram, I am so proud of the team that they have leave you such great impression of the hotel. Many thanks for taking valuable time in writing us review. It is indeed very rewarding and motivating to receive such compliments. Please do not hesitate to contact me directly should I can be of any further assistance. Sincerely General Manager... More 

Macau, China
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were very impressed with Hotel Icon. Loved the clean modern decor, our room was large,beautiful bathroom, very comfy bed. Loved the little touches that made this hotel very unique, the fact that the mini bar was free, you could make international calls for free, you had the use of an iPhone during your stay where you could make free... More 

Was this review helpful? Yes 1
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Amy B, I am so pleased to learn that you had a great stay experience with us at ICON. Many thanks for taking the time and effort in writing us review. It is our constant endeavor to create a meaningful and memorable stay experience for all our guests. Do let me know if I may personally assist with any... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I just don't know where to start, but to make things short, it's the best hotel I've been in a long long time. From the smallest detail to the biggest, those guys thought of it and beyond. Seriously I've looked where their downfall but it's just doesn't exist. Service and taste to the highest standard possible. They are responsible for... More 

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Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Eran T, Many thanks for taking valuable time in writing us review. I am so pleased to learn that you had one of your best weekends with us at ICON. Our team love what they do and they make sure that all our guest's expectations are met or exceeded. Do let me know if I may personally assist with... More 

Chelmsford, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

I will keep it simple.. The hotel was modern and clean. The food was Fantastic. The Staff were friendly and polite, spoke perfect English and would do anything they could to help if you needed. I would be more than happy to stay here again..

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Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear roberteT8668PK, I am so pleased to learn that you had a fantastic stay experience with us at ICON. Many thanks for taking the time in writing us review. Our team takes great pride in all they do and they make sure that all our guest's expectations are met or exceeded. Please do not hesitate to contact me directly should... More 

London
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I chose the ICON despite there being a plethora of other high ends brands in the Hong Kong on a friend's recommendation. I have to say, it didn't let me down. The service is impeccable, he rooms specious and high tech, the food is outstanding (I had Club access - and the perks are seriously worth it) and the staff... More 

Was this review helpful? Yes
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear jac1999, What a great review! Many thanks for taking the time and effort in writing us review. I am so pleased to learn that our team has not let you down and able to meet your expectations. It is indeed very rewarding and motivating to receive such compliments. Please feel free to contact me directly should I can be... More 

edinburgh
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at the icon on the last leg of our holiday to Singapore, Oz and Hong Kong and this hotel was excellent. The staff were friendly, obliging and always keen to go the extra mile. My partner was unwell and they sent a personal note and basket of "feel better" stuff to our room. Such a nice touch. Roof... More 

Was this review helpful? Yes 1
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear alisonwanderlust, I am sorry to hear that your partner was not feeling well during the trip and hope that your partner is feeling better now. It is glad to know that the Get Well Kit was helpful. Many thanks for taking valuable time in writing us review. Do let me know if I may personally assist with any future... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had an absolutely wondeful stay in a Club 38 room. There was a typhoon threatening to hit Hong Kong so we were advised to stay in the room and the view more than compensated. I do not know why this is not the Number 1 rated HK hotel on tripadvsior - particulalry when you consider its price relative to... More 

Was this review helpful? Yes
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Antipodean_Annie, Thanks for taking the time and effort in writing us review. I am so glad to learn that you had a wonderful stay experience in our Club 38 Harbor view room. At ICON, we never sit still and always strive to improve ourselves. Please do not hesitate to contact me directly should I can be of any further... More 

Hong Kong Region, China
1 review
5 of 5 stars Reviewed 4 days ago NEW

Lovely harbour view; helpful & friendly staff; nice array of room amentities; and free minibar. I enjoyed the K-pod style coffee machine ensuite. No plastic cups and utensils. Thank goodness! Beware that one may put on weight given the wide selections of breakfast buffet ;-) I feel really pampered during my stay.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear BauhiniaLover, Many thanks for taking valuable time in writing us review. I am delighted to learn that you enjoyed your stay with us, especially the breakfast at The Market. It has been our pleasure to have you here with us. Please do not hesitate to contact me directly should you need assistance for future reservation. Sincerely General Manager Richard... More 

Bangkok, Thailand
1 review
3 of 5 stars Reviewed 5 days ago NEW

Not as expected. Is ok but not as good as it should be. Want to extend check out time but not allow at all. Most hotel in HK can do that. The swimming pool look old, the room is ok. The view is good though. Like the bath room. The design is good.

Review collected in partnership with this hotel

Was this review helpful? Yes
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear 910thomas, Thank you very much indeed for choosing us for your stay in Hong Kong and for taking time in writing us review. I am glad to learn that you had a satisfactory stay with us, especially enjoyed the view from the room and our design. Late check out is subject to availability. However, we do have a Timeless... More 

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Club Suite (63)
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Club Suite with Harbour View (84)
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Harbour Club Room (60)
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ICON 36 Harbour (40)
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Pool (24)
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Vivienne Tam Suite (59)

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
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