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Y-Loft (Youth Square)

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No.238 Chai Wan Road, Hong Kong, China
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Y-Loft (Youth Square)
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Y-Loft (Youth Square)
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155 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
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English first
  • All months
    (155)
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    (48)
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    (31)
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    (34)
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    (42)
All months
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Location is very convenient when you come form airport by A12 bus about 1 hour and 20 minutes and near Chai Wan MTR station ( end of island line). It's far form central about 20 minute. The room is larger than others hotel in the same price and clean. Free Wifi was available in the room and very fast. The... More 

Was this review helpful? Yes
Jenny N, Manager at Y-Loft (Youth Square), responded to this review

Dear onwalee d, Thank you for posting your comment on TripAdvisor. We are happy to hear your positive feedback and your comment is utmost to encourage our team to strive harder to retain the services. Again, we thank you for your patronage and look forward to welcoming you back to Y Loft, Youth Square. Yours sincerely Jenny Ng Senior Manager,... More 

Melbourne, Australia
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Location is no longer an issue, comparing to Japan, Korea and even Singapore. MTR route is so convenience, Youth Square is only a few steps away from New Jade Plaza. This place is huge and Y Loft reception is located on the 12th Floor. I found their staff are very friendly and charming. They have a nicely docorated and colorful... More 

Was this review helpful? Yes
Jenny N, Manager at Y-Loft (Youth Square), responded to this review

Dear Colin G, Thank you for posting your positive comment on TripAdvisor. Your remark is the utmost motivation for our further improvement, also a good reminder for us to strive for the best at all times. We thank you once again for your kind patronage and look forward to welcoming you back to Y Loft, Youth Square in the not... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Clean, cozy and full of many young faces. While there are more luxurious hotels in Hong Kong, this is a great place to just relax and visit with friends. It definitely has a dorm room feel to it. Close to two malls and loved the access to washing machines, dryer and iron. Gym is just okay but it serves it's... More 

Was this review helpful? Yes
Jenny N, Manager at Y-Loft (Youth Square), responded to this review

Dear Michelle A, Thank you very much for your positive feedback. We are glad to learn that you are satisfied with our facilities. It was certainly a pleasure for us to be at your service and we look forward to welcoming you back to Y Loft, Youth Square in the near future. Best regards Jenny Ng Senior Manager, Hostel More 

Kampong Pasir Ris, null, Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Far far away from main attractions in HK. Small rooms, but what do you expect in HK. Used to be a good deal place to stay, not anymore. There is a Chai Wan park nearby where you can take a interesting stroll to see the locals exercising and relaxing.

Was this review helpful? Yes
Jenny N, Manager at Y-Loft (Youth Square), responded to this review

Dear Macau_Prince, Thank you very much for posting your comment on TripAdvisor. There are in fact many interesting activities to join at Youth Square lately, i.e. Yoga Courses, Printing Art Gallery Workshop, Earth Moment - Footprint in the Green Exhibition, Wall Climbing, Guide Tour, etc. Re room size, not only standard Twin room from 20 sq.m. up, we have also... More 

Milton Keynes, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 17, 2015

I stayed at Y Loft from the 8th June until the 14th June. What a perfect stay and great location right next door to the MTR. So easy to get into the "downtown" areas and just a short bus ride to the seaside area of Stanley. The Y Loft team were great to us also, late checkout provided, coffee and... More 

Was this review helpful? Yes 1
Jenny N, Manager at Y-Loft (Youth Square), responded to this review

Dear Kevin R, Thank you for sharing your review on TripAdvisor. We are happy to hear your positive feedback and your comment is utmost to encourage our team to strive harder to retain the services. Again, we thank you for your patronage and look forward to welcoming you back to Y Loft, Youth Square. Best regards Jenny Ng Senior Manager,... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2015

It was a pleasant stay at Y-Loft with excellent cleanliness level, spacious room, free wifi (though a bit slow) & great room service done by a team of professional cleaners. The hotel is located in the heart of residential area and is at the last stop of the Island Line (Chai Wan). There are many eateries around the hotel &... More 

Was this review helpful? Yes 1
Jenny N, Manager at Y-Loft (Youth Square), responded to this review

Dear Edwin, Thank you very much for posting your comment on TripAdvisor. We are happy to read your positive feedback re Housekeeping Service and it was a pleasant stay with us. We are looking forward to welcoming you back to Y Loft, Youth Square in the not too distant future. Yours sincerely Jenny Ng More 

Hong Kong Region, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 2, 2015

Y-Loft is located in Chai Wan where is the end station of Island line. It takes 20 minutes to Causeway Bay. Room is big and clean, free in-room wifi. It is satisfied if you do not expected high quality of service. Basic equipment is provided. Nice overall service.

Was this review helpful? Yes 3
Jenny N, Manager at Y-Loft (Youth Square), responded to this review

Dear cluk125, Thank you for taking the time to post your review on TripAdvisor. We appreciate your comment and hope that the accommodations and services were to your liking, as complete satisfaction is our goal at Y Loft, Youth Square. We are looking forward to your next visit and that your stay will always be a pleasant one. Yours sincerely... More 

Singapore
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 18, 2014 via mobile

I have stayed in Y-loft for many times. Their service used to be excellent and rooms were clean! However, this time it is horrible. The services from front desk and cleaner were bad. When I arrived, I found out I didn't get the room that I want despite making the request few months back, only managed to get the requested... More 

Was this review helpful? Yes 1
Jenny N, Manager at Y-Loft (Youth Square), responded to this review

Dear ccchae, Thank you for bringing to our attention the problems you have encountered during your recent stay in Y Loft. I truly regret about your dissatisfaction about our service. I would like to personally speak to you about the details of what the team missed out upon your check-in to ensure such a situation does not recur. Your comments... More 

Italy
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 10, 2014

Rooms are absolutely huge for the HK standards, clean and quite silent, the hotel itself doesn't offer any breakfast so you better get ready for that. I've been there for about a week in november 2014, and I really appreciated it, the MTR station is just down the elevator, and there's a small mall. I'd definitively pick the same hotel... More 

Was this review helpful? Yes 3
Jenny N, Manager at Y-Loft (Youth Square), responded to this review

Dear dalmata22, Thank you very much for posting your comments on Tripadvisor. Your remark is certainly the utmost motivation for our further improvement. Regarding breakfast arrangement, On Egin, the newly opened coffeehouse next to Y Loft reception serves all day breakfast and their opening hours are from 10:00 am - 6:00 pm daily (closed on every Saturday). We are glad... More 

Scotland, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 6, 2014

Recently in October, a group of 13 of us went to Hong Kong for a school trip. We had a room for boys and one for girls and both were huge! We had plenty of room, 3 toilets and 3 showers in each. The facilities in y-loft included an iron, washing machine and tumblr dryer. Good location, theres a shopping... More 

Was this review helpful? Yes
Jenny N, Manager at Y-Loft (Youth Square), responded to this review

Dear Elinor01, Thank you very much for your positive feedback. We are glad to learn that our guests are satisfied with our facilities and neighborhood. It was certainly a pleasure for us to be at your service and we look forward to welcoming you and your associates back to Y Loft, Youth Square in the near future. Yours sincerely Jenny... More 

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