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EAST Hong Kong

#34 of 691 Hotels in Hong Kong
Certificate of Excellence
Hotel packages
29 Taikoo Shing Road, Taikoo Shing, Hong Kong, China
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EAST Hong Kong
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EAST Hong Kong
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692 reviews from our community

Traveler rating
    342
    288
    49
    11
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
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There are newer reviews for EAST Hong Kong
See the most recent reviews
Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 27, 2012

I decided to break our working holiday in Hong Kong for 10 days and to celebrate my husbands birthday by treating us to a night at EAST. Upon arrival, the staff were very courteous and efficient. We were also introduced to the Guest Experience Managers - both very professional and also courteous/helpful. First impressions so far - very impressive 5... More 

Was this review helpful? Yes 3
littlehampton
Top Contributor
52 reviews 52 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 24, 2012

Having been moved to EAST after our Hotel- Harbour Grand caught fire,we were a bit worried our travel rep was moving us to a cheap hotel, fears completly gone. This is a modern hotel with well designed rooms, its a pity the views are into peoples flats,Don't know if its one way glass ,just in case keep covered up if... More 

Was this review helpful? Yes 1
Willem V, Manager at EAST Hong Kong, responded to this review

Dear Adrian Thank you for your kind feedback on your stay at EAST Hong Kong. I am pleased to read that you had a good experience and I would like to apologize for the coffee service that took longer than it should. We would like to serve each of our guest a freshly made coffee at any time of the... More 

Melbourne
Contributor
20 reviews 20 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 19, 2012

We spent 6 nights here. Originally it was only for 4 nights, we booked the standard city-view room. They were so nice to upgrade it to corner city-view room for our honeymoon, and also provided us with wine and cookies in the room. The room itself was soooo spacious, very trendy, and clean with Elemis toiletries. Unfortunately the view was... More 

Was this review helpful? Yes 2
JenniferCheung, Manager at EAST Hong Kong, responded to this review

Thank you for your great review. We are happy to learn that you enjoyed your stay with us especially on this special occassion. We look forward to seeing you again at EAST, Hong Kong and don't forget to ask for our Harbour View room again. Have a nice day! Best regards Jennifer Cheung Hotel Manager More 

Sydney, Australia
Top Contributor
52 reviews 52 reviews
27 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 19, 2012

I was in Hong Kong for a business trip and East was right next door to my office, so for me the location was perfect (it's otherwise a 15 min train ride to Central HK). With the Citiplaza shopping centre and the Tai Koo MTR station attached to the hotel, the hotel is well serviced. The rooms are contemporary, comfortable... More 

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Bucharest
Top Contributor
82 reviews 82 reviews
52 hotel reviews
235 helpful votes 235 helpful votes
5 of 5 stars Reviewed April 15, 2012

We stayed here for 2 days between 30.12 - 01.01.12. We decided that after a Christmas in Thailand to spend The New Year in The Ultra Modern Hong Kong. After a night spent in the airport of Phuket and in the air with Hong Kong Airlines we arrived at the hotel around 9 am and the receptionists were very nice... More 

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
72 reviews 72 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 15, 2012

My husband was in Hong Kong on a business trip and was staying in the EAST Hotel. It is right next to the Taikoo MTR line and this made it so convenient to get to the main shopping areas in Causeway Bay, Central, Mongkok and Tsim Sha Tsui. Because it is a little away from the hustle and bustle, the... More 

Was this review helpful? Yes
JenniferCheung, Manager at EAST Hong Kong, responded to this review

Thank you for taking the time to write your review. We are pleased to learn that you and your husband enjoyed our hotel. I will also share your comments with our team in regards to the attentiveness at Sugar. We will continue to improve our service through constructive comments from our customers. We do have special promotions on our harbour... More 

Jacksonville, Fl
Contributor
17 reviews 17 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 14, 2012

Very convenient wireless everywhere for multiple connections, decent food but not the best but still good, comfortable rooms, try to get a harbor view room. Stayed two weeks, service level held the entire time. Clean rooms. Gym is being worked on so only two tread mills, one elliptical but the management told us that at check in. Very nice pool... More 

Was this review helpful? Yes
Singapore, Singapore
Top Contributor
140 reviews 140 reviews
35 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed April 14, 2012

Stay at the East when I was in Hong Kong. Conveniently located at Tai Koo Shing and right next to Citiplaza. When I got off the cab from the airport, a guy in very casual outfit came up to the cab and started to take my luggage from the trunk. When I saw this, my panic button was activated. I... More 

Was this review helpful? Yes 1
JenniferCheung, Manager at EAST Hong Kong, responded to this review

Thank you very much for your comments. I found it funny when you mentioned about being mugged when you get off the taxi and I'm sure you recognize our team members by now. In regards to the ironing board.....it is a bit tricky and we apologize for the inconvenience caused to you. It could be extended and raised to a... More 

Vancouver
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 13, 2012

Stayed at East Hotel for a week. Modern hotel with excellent harbour view. Love the gym. The location is great and it's right beside Tai Koo Shing and the MTR station. The only downside was the lack of service at times. There were a few occasions where our hands were full of luggage bags but no one came over to... More 

Was this review helpful? Yes
JenniferCheung, Manager at EAST Hong Kong, responded to this review

Thank you for your time to write your feedback. We appreciate your constructive comment in regards to extending help to our guests. Customer satisfaction is on our top priority and your comments bring a lot of value especially to our front line team members, we will take it positively and to improve our service. Glad that you love our gym.... More 

Winchester, UK
Top Contributor
81 reviews 81 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 11, 2012

Second stay here. Great location for our offices, great service, clean and good rooms. Only downside is the urban rooms look directly on to lots of apartments, addd to the fact the shower has a glass front, be sure to close the blinds! Rooms are compact but functional.

Was this review helpful? Yes
JenniferCheung, Manager at EAST Hong Kong, responded to this review

Thank you very much for writing your comments. We are pleased to learn that you have had an enjoyable stay with us. If I may suggest, perhaps you could reserve our Harbour View room next time to enjoy a spectacular view. I'm sure you will be able to experience the difference right away. Thank you again and we look forward... More 

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