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The Upper House

5.0 of 5 Pacific Place, 88 Queensway, Hong Kong, China
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The Upper House
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The Upper House
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1,094 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars NEW

A 5 star boutique hotel that is conveniently located for both the business and holiday traveler. I travel to HK about 3 to 5 times a year and have tried most of the 4 or 5 star hotel on Hong Kong island. Have to say that UH is now my favorite. For business its convenient due to its location and... More 

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Sydney, Australia
11 reviews 11 reviews
10 hotel reviews
5 of 5 stars Reviewed yesterday NEW

A beautifully finished modern design, this hotel is perched up the hill above Admiralty/Central...but because of the network of access roads and ramps, one needs to catch a taxi to even venture down to Central. The staff were super friendly and helpful (except for the weekend shift) and the bathtub was a welcome luxury for exhausted bodies.

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Top Quality from start to finish. Excellent, spacious rooms, sophisticated staffing, great location and beautiful views. The limousine service made travel easier. Staying here makes you think you rule the world and that anything is possible. A big recommendation.

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new york
14 reviews 14 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Hotel is build in a space which used to be service apartments before, with entrance right next to JW Mariott Hotel (same building). Ground floor entrance area is very small and each member of staff seems to be receptionist, concierge, valet, etc all in one... From there one has to take an escalator two stories high to get to the... More 

Was this review helpful? Yes 1
Marcel T, General Manager at The Upper House, responded to this review

Thank you for having taken the time to share your feedback about your recent stay at The Upper House with the tripadvisor.com community. I am disappointed to read the less positive aspects of your stay, that your expectations were not met, and wanted to discuss them with you. Please do email me on marcelthoma@swirehotels.com to kindly follow up and we... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at The Upper House for a couple of nights passing through Hong Kong. Quite simply, it is in a class of its own. The rooms, bathrooms and views are all amazing but it is the staff that set it apart. We really did feel like guests. For the discerning traveller, it is the only place to stay in... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I will say straight out that this is the best hotel I have stayed in for years. My business takes me long haul and I have been doing this for twenty five years, staying in hotels all over the world. We stayed just before Chinese New Year. I was initially puzzled about the UH and it took a while to... More 

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Bangkok, Thailand
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

my favourite hotel in Hong Kong, amazing design, supper comfort bed, nice views, great bathroom,I love all the REN products… the room is much bigger than standard HK hotel rooms. the room service food is soso, but the restraint food on top floor is good, with amazing view.

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Porto, Portugal
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Look no further, this is the place to be. It has it all, the location, the views, the service, excellent staff, fantastic rooms, great food! You feel like a VIP from beginning to end. ... unbelievable

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Hong Kong, China
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been living in HK for 5 years now, and expats for 15 years. The Upper House is amongst our must do in HK, with 3 great experiences: 1. stay in the harbor view corner suite, even if you live in HK it can make for a great bday surprise 2. drinks with sunset view at Café Gray followed... More 

Was this review helpful? Yes 2
Marcel T, General Manager at The Upper House, responded to this review

Thank you for sharing such a great review, Marc! I know that the like-minded travelers of the tripadvisor.com community appreciate such reviews, especially those coming from those that know Hong Kong well. I'm very glad to know that you were well looked after by Peggy and the team to ensure that the celebrations were enjoyed by all. I have shared... More 

Los Angeles, California
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I met friends in Hong Kong for the beginning of a trip to South East Asia. Our first two nights were spent at The Upper House with absolutely amazing service! We were greeted by Shane who walked us to our room. As we were waiting for a cab later for dinner, Peggy Poon, the manager, greeted us... More 

Was this review helpful? Yes
Marcel T, General Manager at The Upper House, responded to this review

Thank you for taking the time during your travels in Vietnam to share your recent experience at The Upper House with the tripadvisor.com community. I'm happy to know that your time in Hong Kong, although short, was an 'unbelievable experience'. It truly is a fantastic world city that has so much to offer. Your review has already been shared with... More 

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Hotel Summarization (Beta)

What travelers say

  • Pacific place(23)
  • Room service(9)
  • Best hotel(8)
  • Cafe Gray(5)
  • Mini bar(5)
  • Top floor(5)
  • Very good(3)
  • Nice touch(3)

Additional Information about The Upper House

Address: Pacific Place, 88 Queensway, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Admiralty
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Upper House 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Upper House Hotel Hong Kong
The Upper House Hong Kong
Hotel Style:
#1 Luxury Hotel in Hong Kong
#1 Business Hotel in Hong Kong
#1 Romantic Hotel in Hong Kong
#2 Family Hotel in Hong Kong

505 photos of this hotel

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Dining (24)
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View from room (46)
Business center/function rooms (1)
Pool/beach area (1)
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Hotel & grounds (5)
Dining (6)
Room/suite (5)
Bathroom (2)
Other (2)
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