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All 645 Hong Kong hotels

The Upper House

5.0 of 5 Hotel   |   Pacific Place, 88 Queensway, Hong Kong, China (Admiralty)
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97%
Ranked #1 of 645 hotels in Hong Kong
A recent review
5 of 5 stars reviewed yesterday
AntsT800 Taipei, Taiwan
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850 people have reviewed this hotel

Traveler rating
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101
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Taipei, Taiwan
1 review
5 of 5 stars Reviewed yesterday NEW

The staff was warm, friendly, welcoming and extremely helpful... exceptional customer service Spacious and comfortable room... Best, Convenient location... It's truly a great home away from home......

Was this review helpful? Yes
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

great accommodation on pacific place with contemporary spacious suites with great views across HK , reliable wi fi , space to work and flop. super comfy huge beds, free mini bar ...all the things that should be a basic standard in a modern hotel that so often aren't ..great slick staff who cant do enough for you. the bar on... More

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Sydney
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have travelled a lot of places and this is by far the best hotel I have ever stayed in the world. The concierge were helpful (especially that lovely Christina), the wait staff were receptive and the views were breathtaking (despite having the Island facing room). My only small criticism is that there was no pool. You think, for the... More

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Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Upper House for 2 nights on the last leg of our 6 week European holiday and it was a true haven. Yes it's a beautiful hotel with fantastic rooms and spectacular views but it's the amazing staff that really set it apart. From the moment we walked in we were welcomed and made to feel at... More

Was this review helpful? Yes 2
The Woodlands, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just got back from a trip to China and Hong Kong - while in HK, stayed 5 nights at The Upper House. Marcel Thoma and his team provided exceptional service. We were very pleased with our choice in The Upper House - we were originally booked at The Ritz and were considering several of the top hotels - end... More

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beijing
1 review
5 of 5 stars Reviewed 1 week ago NEW

it a very special hotel, make my family as at home. good view, excellent service. the only unsatisfied is the hotel have one restaurant only which is euro style. it is not suitable for my son. any way it's a amazing hotel to be worth stay.

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I lead a blessed life. I travel a great deal and have stayed at some of the finest properties on this planet. I can honestly say that The Upper House in HK ranks as the creme de la creme. Everything about the hotel is top drawer. I wouldn't change a thing... and couldnt do the hotel justice with my words,... More

Was this review helpful? Yes 1
Hong Kong, China
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Upper House is an excellent hotel. Everything about this place just screams quality and customer focus. The staff are confident, friendly professionals who exude professionalism and an evident enthusiasm for their job. Everything feels personalised and there is a lightness of tone--- the free maxi bar instead of the usual " mini " bar, the lovely highly personalised handwritten... More

Was this review helpful? Yes 1
Marcel T, General Manager at The Upper House, responded to this review

Thank you for having taken the time to share your positive feedback about your recent stay at The Upper House on tripadvisor.com with like-minded travellers. We are honored to receive your “six stars all the way” review. Rest assured we have shared your positive comments about personalized service and the way Kevin welcomed you with the rest of the team.... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed just one night here and it was one of the biggest mistake I have ever done in Hongkong. I really enjoyed and got refresh myself very much. It seemed like in the the middle of forest. Staffs are gentle and nice, more than helpful. I’m so sure I’ll come back soon.

Was this review helpful? Yes 1
Marcel T, General Manager at The Upper House, responded to this review

Thank you for having taken the time to share your positive feedback about your recent stay at The Upper House on tripadvisor.com with like-minded travellers. When reading your review first I thought you considered it indeed a mistake to stay with us. I am however the more delighted to know that you enjoyed “our house” so much that it was... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The suite has an amazing bath overlooking Hong Kong and can't fault the design and the feel of the room. Service is amazing and they do go the extra mile for you and look after you and you feel it. Have stayed in other places but will come back to this hotel now. An excellent choice for Hong Kong for... More

Was this review helpful? Yes 2
Marcel T, General Manager at The Upper House, responded to this review

Dear Niv Thank you for having taken the time to share your positive feedback about your recent stay at The Upper House on tripadvisor.com with like-minded travellers. Thanks for highlighting your review with the title “Great facilities + top notch service”. We are indeed blessed with the product we are able to offer and are happy to read that you... More

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Hotel Summarization (Beta)

What travelers say

  • Pacific place(42)
  • Best hotel(19)
  • Room service(9)
  • Top floor(5)
  • Cafe Gray(5)
  • Mini bar(5)
  • Very good(3)
  • Nice touch(3)

Additional Information about The Upper House

Address: Pacific Place, 88 Queensway, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Admiralty
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Upper House 5*
Reservation Options:
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Also Known As:
The Upper House Hotel Hong Kong
The Upper House Hong Kong

423 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Family Hotel in Hong Kong #1 Luxury Hotel in Hong Kong #1 Business Hotel in Hong Kong #1 Romantic Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury. ... more   less 
Number of rooms
117

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