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The Upper House

Travelers' Choice award winner
Hotel website
Pacific Place, 88 Queensway, Hong Kong, China
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Best prices for: 1 room 1 guest
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The Upper House
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The Upper House
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The Upper House
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1,179 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
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Shanghai
Contributor
11 reviews 11 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was a staycation prompted by a message from the Upper House saying "we haven't seen you around for a while, come by and see us". When I took them up on the offer to plan my next stay it was as if an army of personal assistants was there for me to sort out anything and help me out.... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Since my last review in mid-2014, I have added 6 more enjoyable stays at Upper House. During this time, I had visited a few countries in Europe and Asia and stayed at their 5-star hotels. None of them could come close to the amazing services provided by UH. Last time, we also had dinner at Cafe Gray. The food was... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We returned to upper house for another wonderful night during the trauma of yet another flat move. Once again blissful calm and relaxation in the middle of chaos reigning outside the comfort of this wonderful hotel. It is no surprise to us that UH continues to receive such great reviews and international awards. It is simply the best hotel I... More 

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Roseville, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is my fourth stay at the Upper House. It was comfortable and quiet. They have a record of my preference; they already had the hypoallergenic pillows as well as sheets on the couch when I checked in, for they remembered that I am extremely allergic to dust. Everything was in good order. The House staff were extremely friendly and... More 

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A journey to Hong Kong is always something to look forward to, but staying at the Upper House adds a whole extra dimension of excitement. Just the bathroom alone is worth the cost of admission! Rooms are huge and luxurious and views are gorgeous, whether you're on the Harbor or city side. The free mini bar is always stocked with... More 

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London
Top Contributor
58 reviews 58 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Was meant to write a review 3 years ago but never got round to. Booked Upper House to spend my wedding night after the late celebration with friends & families. Excellent room with a harbour view, plus an amazingly spacious bathroom and make-up area. Staff was very helpful to assist with my queries over email as I was overseas.

Was this review helpful? Yes 2
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This was my first trip to HK and I was hosting a trunk show. The Upper House was recommended through a friend as the best venue in HK and my experience was also nothing short of excellent. The Upper House clearly prides itself on customer service-I was greeted personally on arrival, the staff were friendly and helpful and nothing was... More 

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Marcel T, General Manager at The Upper House, responded to this review

Thank you for sharing this great feedback from your recent stay here with the tripadvisor.com community. I'm so glad that your trunk show was a success, and that the room was the 'perfect backdrop' for your collection! Even more so, I am glad that the team here made your stay more comfortable and enjoyable with their service. Rest assured your... More 

Southsea
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at many great hotels but this must be one of the best. The location is great and the hotel design is stunning. From the moment we arrived we were warmly welcomed and shown to our room. From the room you have fantastic views and the design and quality is second to none. Great in-room REN products and... More 

Was this review helpful? Yes
Marcel T, General Manager at The Upper House, responded to this review

How wonderful for you to share your most recent experience with the tripadvisor.com community! It is great to know that your stay was 'brilliant', the views 'fantastic' and the design and quality 'second to none'. It is also great that you enjoyed the recent 'Follow Me To' exhibit! Rest assured your kind words have been shared with Peggy, Peter, and... More 

Milan, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Big rooms with an amazing view. Free mini bar. Best service ever. Good smell everywhere. Cafè grey on 49th floor is lovely as well. I strongly recommend this hotel and I really wish to come back soon.

Was this review helpful? Yes 1
Marcel T, General Manager at The Upper House, responded to this review

Thank you for this short and wonderful review! We're all very happy to know that your enjoyed the 'amazing' views, complimentary items in the maxi bar, our signature ginger-verbana scent, and the 'best' service ever! We have shared your great review with the team, who all greatly appreciate the kind words. Please do let us know when you are ready... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We were a group of seven ladies in Hong Kong for a celebration. Upper House had been recommended to me by a friend in HK due to its relatively big rooms. And the rooms were really spacious for such a city but there were so many more thing that made this hotel special for us. From the moment, I made... More 

Was this review helpful? Yes
Marcel T, General Manager at The Upper House, responded to this review

Thank you for this absolutely wonderful review, and for sharing it with like-minded travelers in the tripadvisor.com community. I am glad to know that the team here was able to help you and your friends through the requests and changes to ensure that your celebration was a spectacular one. This review is a wonderful endorsement and I am very thankful... More 

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