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The Upper House

5.0 of 5 Pacific Place, 88 Queensway, Hong Kong, China
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The Upper House
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The Upper House
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The Upper House
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981 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I travel a lot for business and have stayed in many different 5 star hotels. In Hong Kong I have stayed at the Grand Hyatt, the mandarin oriental and the Renaissance harbour view, but my experience with the upper house has by far been the most memorable. The rooms are huge for HK standards and the style of the rooms... More

Was this review helpful? Yes
Sydney, New South Wales, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was my second visit to the Upper House in as many months and it certainly won't be my last. I come to Hong Kong for business on a regular basis for a few days at a time but decided to stay a couple of extra days this trip and have some fun. The Guest Experience team are phenomenal and... More

Was this review helpful? Yes
Jakarta
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I usually stay at one of the 5-star hotels in Central but decided to try The Upper House for the first time and was pleasantly surprised. It does not have the typical business-feel of most of the other hotels in Central and does not feel crowded or packed at all. The rooms are huge for HK standards and my favourite... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I travel around the world about 100 days a year - The Upper House is beyond exceptional - it has everything you want in a hotel. The staff is special and they go out of their way to ensure that every moment of your stay is comfortable and personalized• the rooms have stunning views and designed with sophisticated modern elegance.... More

Was this review helpful? Yes
Oxford, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent a month here on a business trip. I thoroughly enjoyed my stay. The location is excellent. It is close to the MTR and many good restaurants. My room was large, comfortable and had a magnificent view. I very much liked the free mini-bar and the snacks and coffee machine in the room. I loved breakfast and often dinner... More

Was this review helpful? Yes 2
Marcel T, General Manager at The Upper House, responded to this review

Thank you for sharing your recent experience at The Upper House with the TripAdvisor community. We are gald to hear that you enjoyed your stay with us over the course of the month and were comfortable at Our House. Thank you for calling our service "truly exceptional"! Do stay in touch and let us know of your future plans to... More

London, England, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at all the best hotels in HK, and while the levels of service, luxury and comfort are pretty good in all of them, none of them come close to Upper House. Seriously, the staff made my stay an incredibly enjoyable one. Top marks. Dylan Jones Editor-In-Chief GQ

Was this review helpful? Yes
Marcel T, General Manager at The Upper House, responded to this review

Thank you, Dylan, for taking time to share your experience at The Upper House with the tripadvisor.com community. Your feedback and satisfaction are incredibly important to us. I am glad that your stay was more than enjoyable and you were able to experience our 'House'! Please do stay in touch and we look forward to your return! Sincerely, Marcel Thoma... More

Geneva, Switzerland
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is exceptional in every way -- comfort in large rooms and baths, views of Hong Kong, excellent restaurant and bar, but most importantly in the personalized service offered by a friendly and knowledgeable staff. From the moment we arrived at the hotel, our well being seemed uppermost in the actions of everyone we met -- from the wonderful... More

Was this review helpful? Yes
Marcel T, General Manager at The Upper House, responded to this review

Thank you for taking time to share your experience at The Upper House with the tripadvisor.com community. I am glad to hear that your visit was seamless from the reservation process through to your departure. Your positive feedback and support is greatly appreciated by us all, and please rest assured that your review will be shared with the team. We... More

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

i just came back from a very short but memorable stay in hong kong at the upper house hotel. dont look anywhere else. thats the most civilazed hotel i been to. the rooms are huge, comfortable, the design is minimal but comforting, the views are just the best in town, you can just stay in bed after delicious breakfast and... More

Was this review helpful? Yes
Marcel T, General Manager at The Upper House, responded to this review

Dear Carlos Thank you for having taken the time to share your positive feedback about your recent stay at The Upper House on tripadvisor.com with like-minded travellers. It is wonderful to know that you felt “at home” and we appreciate that you call The Upper House the “most civilized” place to stay in Hong Kong. We hope to welcome you... More

Tatouine
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Its the second my wife and i stayed at the upper house, and it was once again an unforgetable experience!! I travel more than 200 days per year, and spent most of my time away from home in hotels of all levels. The upper house, gave me so far the best feeling of welcoming, confort and to feel at home... More

Was this review helpful? Yes
Marcel T, General Manager at The Upper House, responded to this review

Thank you for having taken the time to share your positive feedback about your recent stay at The Upper House on tripadvisor.com with like-minded travellers. We appreciate your continued patronage and it is wonderful to know that you enjoyed your second stay with us. We hope to welcome you back soon again. Do let me know if I may personally... More

Lausanne, Switzerland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a hotel out of the ordinary, which offers features rarely seen elsewhere. There are many amenities which are included (minibar except wines) and the design, functionality of the rooms just great. To me, this hotel belongs to a new generation of residences and brings a fresh insight of the hotel of tomorrow. It was truly pleasant to discover... More

Was this review helpful? Yes 1
Marcel T, General Manager at The Upper House, responded to this review

Thank you for sharing your recent experience at The Upper House with the tripadvisor.com community! We are grateful for you kind feedback and patronage. I am happy to hear that your stay was not only enjoyable, but that you also felt that The Upper House is the "hotel of tomorrow." Do stay in touch and let us know of your... More

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Hotel Summarization (Beta)

What travelers say

  • Pacific place(31)
  • Best hotel(12)
  • Room service(9)
  • Cafe Gray(5)
  • Top floor(5)
  • Mini bar(5)
  • Very good(3)
  • Nice touch(3)

Additional Information about The Upper House

Address: Pacific Place, 88 Queensway, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Admiralty
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Upper House 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Upper House Hotel Hong Kong
The Upper House Hong Kong

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