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Crowne Plaza Hotel Hong Kong Causeway Bay

#55 of 696 Hotels in Hong Kong
Certificate of Excellence
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8 Leighton Road, Causeway Bay, Hong Kong, China
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1 room 1 adult
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Crowne Plaza Hotel Hong Kong Causeway Bay
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832 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I always stay here whenever I travel to HK. Great room, great staff. The roof bar has a nice view of the City. The gym is sufficient for a quick workout. I would also recommend a jog at the horse race track that is quite close from the hotel, which is an oasis in a very busy city (when there... More 

Helpful?
Thank Garrell M
Recife, PE
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The payment in this hotel is very complicated. I tried to pay in advance (credit cart) when I made the reservation by Booking. However, the staff demanded a written statement with my signature, even though they already had all card data. After many phone calls and exchanged e-mails due to minor bureaucracy, I sent the "perfect" third-party authorization over a... More 

Helpful?
Thank Luigi S
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Luigi S, Thank you very much for your detailed review. Please accept our sincere apologies for all the inconvenience that you have encountered during reservation and registration. Regarding the third party authorization, please understand that it is our hotel policy to obtain your authorization and credit card copy before charging from your card. For the deposit issue, we are... More 

London, United Kingdom
Level Contributor
187 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Having stayed in countless hotels in Hong Kong we are pleased to have discovered this IHG member in a quieter yet very interesting part of Causeway Bay right at the centre of Happy Valley. Our IHG membership granted us a spacious amazingly well appointed room overlooking the racetrack and peaceful green mountainous backdrop .. not a car in sight ..... More 

Helpful?
Thank aloisw8
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear aloisw8, Thank you for taking time to share your experience with us. It’s our pleasure to hear that you had a nice stay with us and your room was well appointed for you. Great that you like our location too, our hotel located in the quieter part of Causeway Bay and overlooking the glamorous Happy Valley racecourse, yet it... More 

Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 3 days in January. The location is quite near Times Square and there is a lot of premium shops within 5 minutes walk. The service here is excellent. The rooms are good sized and offer many conveniences. For the sporting types there is a gym & pool in the building and a sports ground nearby. I... More 

Helpful?
Thank Chris H
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Chris H, We are delighted to hear that you found our location convenient, our hotel located in the centre of Causeway Bay with many shopping malls in nearby area, and we are very close to the MTR station as well. Glad that you liked our service too! We will keep it up and wish to welcome you back again... More 

Kuala Lumpur, Malaysia
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Location wise nothing much to say. It's ideally located near Times Square which is connected to the subway, surroundings are a bit more quiet and settled than in nearby Wanchai. Service and rooms are good as per the standards of the chain. The breakfast buffet is so-so. Have been staying at this hotel several times a year during the past... More 

Helpful?
1 Thank frenchguyinkl
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear frenchguyinkl, Thank you for supporting our hotel over the past years. It’s delighted to know that you found our hotel’s location very convenient and we are happy to hear that you love the magnificent Happy Valley Racecourse view too. We are so sorry that the breakfast didn’t meet your expectations, we would be grateful if you could let us... More 

Surfers Paradise, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great Hotel in excellent location for shopping and getting around the city. Our room was spacious and of high quality. Great views overlooking the Hong Kong Rugby Club and horseracing track. Fantastic rooftop bar and rooftop swimming pool. Full buffet breakfast ahd lots to choose from. Would highly recommend this hotel.

Helpful?
Thank WBE2016
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear WBE2016, Thank you very much for reviewing us. It’s our pleasure to hear that you enjoyed your stay with us. Glad to know that you liked our hotel’s location, room, view and facilities, we will continuously strive for excellence. Thanks for recommending us. Wish to serve you again soon. Best regards Angel Leong Marketing Communications Manager Crowne Plaza Hong... More 

New Zealand
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We usually stay at Intercontinental Hotels and having to make an emergency trip to Hong Kong we were unable to get Intercontinental accommodation (for a good price lol) - so although expensive (due to the New Year) we chose Crowne Plaza, Causeway Bay. On initial arrival I was very disappointed and thought we had made a big mistake. And staying... More 

Helpful?
1 Thank AnnaMA2002
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear AnnaMA2002, Thank you for choosing our hotel and taking time to review us. We trusted that you enjoyed your stay with us. It’s our pleasure to hear that you appreciated our service especially the doormen and lounge staff. We will share your feedback with our team members and the management, they will definitely be motivated! Thank you again for... More 

Singapore
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

So this place, is very convenient to MTR stations and Times Square is just across a small road. For HK, you would appreciate how great its location, yet not covered with tonnes of people. Checking in were smooth and we had an upgrade for a small fee. My hub also had a bday cake for checking day was his bday!... More 

Helpful?
Thank Normalah A
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Normalah A, Thank you for choosing Crowne Plaza Hong Kong Causeway Bay and taking time to share your experience with us. We are glad to know that you like our spacious rooms. Besides, our location is always highly praised by our guests, great to hear that it provided convenience for you. We are glad that you appreciated the breakfast... More 

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We had to find an alternative hotel late in the evening and came across Crowne Plaza (which incidentally I am a member). Hotel had only 2 rooms left and staff did their very best to accommodate us. We were also given additional drinks vouchers due to the late hours and longer time required for check-in. Small but very welcoming gesture.

Helpful?
Thank legin2016
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear legin2016, Thank you for reviewing us. We are sorry for any inconvenience caused during check-in. We hope you enjoyed the drinks in our lounge. It’s very encouraging to hear that you appreciated the service of our staff. We will keep it up and continuously strive for excellence. Look forward to serving you again next time. Best regards Angel Leong... More 

Irvine
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 26, 2015

We stayed for one night. Although we arrived after 4pm, there were still a lot of people checking in and out of the hotel. Check in was efficient and we were immediately given late checkout of 4pm. We were given a room on the 22nd floor. The room was clean and modern. Again, there was a see through bathroom with... More 

Helpful?
Thank BSay
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear BSay, Thank you for your review. It’s great to hear that you liked our room and the facilities. Good to know that the check in process was smooth too. Thank you for your comments regarding our location, our hotel is around 5 minutes away from Causeway Bay MTR station and major shopping malls like Times Sqaure, Lee Garden and... More 

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