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Crowne Plaza Hotel Hong Kong Causeway Bay

#47 of 692 Hotels in Hong Kong
Certificate of Excellence
4.5 of 5
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8 Leighton Road, Causeway Bay, Hong Kong, China
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Crowne Plaza Hotel Hong Kong Causeway Bay
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Ranked #47 of 692 Hotels in Hong Kong
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Douglas S London, United Kingdom
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746 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently stayed at the hotel for 10 days with our 2 year old daughter. The hotel is excellently located and the room we stayed in was spacious, comfortable and very clean. The facilities (pool, gym, restaurants) were very good and overall I would give the amenities 4 stars. To improve I would suggest a more comfortable sofa in the... More 

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Bangkok, Thailand
1 review
5 of 5 stars Reviewed 4 days ago NEW

The experience of this hotel was wonderful from start to finish. Even though it is part of a large chain it still delivers a boutique feeling and ensures there is a genuine warmth in the customer experience.

Was this review helpful? Yes
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear nross1969 Thank you for your review! We always strive to making our guests feel like home. Your support and kind words are encouraging and greatly appreciated. We look forward to welcoming you again soon! Best regards Angel Leong Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay More 

Top Contributor
57 reviews 57 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Like it for its location which is near Times Square, Sogo and MTR. In the midst of all the city buzz, shops, food and transport. Good for biz trips and personal. Clean room and I had good view of the racing track.

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Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Irene S Thank you for staying at Crowne Plaza Hong Kong Causeway Bay! We are delighted that you appreciated our convenient location and our magnificent racecourse view! You may also watch horse racing on every Wednesday night from our room. Maybe you will have the opportunity to watch it next time when you stay with us! Look forward to... More 

Gosford, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was in a great location, staff were friendly and the bar on the top floor was amazing with very helpful and polite staff. Rooms were very comfortable and the buffet was excellent. Trolley bus stop just outside about 100 meters, close the big shopping centres. Would come back and recommend this property :)

Was this review helpful? Yes 1
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Mark B It is wonderful to read how much you enjoyed the stay! Hope you have taken advantages of our convenient location and enjoyed the shopping nearby! Thank you for your support. We look forward to your next stay! Best regards Angel Leong Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay More 

Bangkok, Bangkok, Thailand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

When checking in to a Crowne Plaza we always compare it to the mental image of stepping in from the freezing cold and the staff rushing to welcome you with a warm blanket and hot chocolate to comfort us. There is nothing cold to formal in how the process is handled. The Crowne Plaza consistently provided the warmth and genuine... More 

Was this review helpful? Yes 1
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Christine R Thank you for your kind words. It is very delightful to read that you appreciated our services . We have shared your remarks to the team as your positive comments would definitely motivate them to strive for excellence always! We hope to welcome you warmly again soon! Best regards Angel Leong Marketing Communications Manager Crowne Plaza Hong... More 

London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location in the heart of Causeway Bay with fantastic views over Happy Valley Race Course. We stayed in a suite with our toddler. The room was spacious and well designed. The facilities in the hotel are adequate, the main restaurant Kudos serves a good breakfast buffet and an excellent Tex Mex dinner buffet, the... More 

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Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear HS2086 It is great to have you and your family stay with us! We’re pleased to know you enjoyed your time so much in our room & restaurant. We’ll share your positive comments with our staff. They are definitely encouraging us. Thank you for your support! We look forward to seeing you soon in the future! Best regards Angel... More 

Bengaluru (Bangalore), India
Contributor
20 reviews 20 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all a pleasant surprise when I was shocked to know that I landed one day early . They were kind enough to give me room early. Gave me higher floor and nice view. Just like the Crowne Plaza in London Internet is free. Amazing hospitality, Good food in the restaurant . Interesting I found Indian Vegetarian Curry which... More 

Was this review helpful? Yes 1
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear syelisetty Thank you for staying at Crowne Plaza Hong Kong Causeway Bay! Your compliment is a great encouragement to our staff. We are happy that you liked our spacious room, ideal location and the food in restaurant, especially the Indian food. Hope we’ve made you felt like home. Thanks for your support again. Look forward to your next stay!... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 6 nights over the Easter break. The hotel staff were all very friendly and the hotel was impeccably clean. We stayed over the Easter break: my husband 18 month old baby and myself. The room was a lovely big size for us all. Beautiful large shower that we could have all fitted into if we had tried!... More 

Was this review helpful? Yes 1
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear raizldaizi Thank you for staying at Crowne Plaza Hong Kong Causeway Bay! We pride ourselves on spacious room, rooftop pool and staff service. It is great to know you appreciated them, while we feel sorry that you didn’t have chance to enjoy your time in the mentioned bar . We've shared your feedback with concerned department to review the... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is more of a restaurant review than a hotel review. Yet the whole hotel experience is just making me sick. I booked a table for 4 for Mother's Day buffet. Yes. I'm talking about 4 only and it is HK where there are hell loads of choices out there for a proper Mother's Day lunch. The restaurant kept haunting... More 

Was this review helpful? Yes
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Michelle L We appreciate your continuous support to Kudos. First of all, please accept our sincere apologies for the unpleasant experience. To better arrange and secure seats for our guests, we require advance payment especially on festive days. Understand that guests might not be able to arrange payment in advance, we are pleased to offer a 15-minute buffer time... More 

Bangkok, Thailand
Top Contributor
75 reviews 75 reviews
62 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel's location is absolutely perfect to explore the city. Its very close to Causeway Bay MTR station, and there are loads of restaurants and malls within a 200-300 metre radius. The lobby of the hotel is small, but the highly efficient staff make up for the lack of grandeur. The rooms are spacious and well equipped. And even though... More 

Was this review helpful? Yes 1
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear andyph Thank you for taking time to review us. We’re delighted to hear you like our hotel very much! Your feedback is very encouraging, especially your appreciation to our staff. Hope you had a great memory with your family in Hong Kong! We look forward to your return! Best regards Angel Leong Marketing Communications Manager Crowne Plaza Hong Kong... More 

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