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Crowne Plaza Hotel Hong Kong Causeway Bay

#50 of 692 Hotels in Hong Kong
Certificate of Excellence
4.5 of 5
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8 Leighton Road, Causeway Bay, Hong Kong, China
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Crowne Plaza Hotel Hong Kong Causeway Bay
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Ranked #50 of 692 Hotels in Hong Kong
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Jennifer T Darien, Connecticut
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715 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Darien, Connecticut
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I have stayed here twice and it is better than I expected. Crowne Plaza doesn't have much brand awareness in the US and I was concerned it would be too Holiday Inn. It is a bit anisceptic, but the rooms are spacious and all is well maintained. Rooms either overlook the street or Happy Valley race course. Unlike many hotels... More 

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Top Contributor
54 reviews 54 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

6 of us (3 couples) staying here 4 nights for the Hong Kong Sevens. Great position to walk to the stadium. Loads of shopping and restaurants within easy walking distance. Rooms are excellent and well appointed, staff friendly and informative. Wouldn't hesitate to stay here again.

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Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear PiperarcherTony Thank you for reviewing us. It is a pleasure to know you took advantage of our ideal location during your stay. We hope you and your friends enjoyed the excitement of Hong Kong Sevens matches! Next time if you stay here again, you may contact our concierge staff for more information about the other attractions in HK. Hope... More 

Hong Kong, China
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Good size of room. Good for value. Clean. Good location close to everything. Nice bath room. Friendly staffs. But restaurant is not good. Foods are very average. Small lobby. Too many tourists from mainland china. Some time noisy. There are many local young couples use it as love hotel.

Review collected in partnership with Microsoft Windows App

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Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear cklais Thank you for staying at Crowne Plaza Hong Kong Causeway Bay. It is our pleasure to know you like our spacious room and services. Believed that you have enjoyed the easy access to shopping malls nearby and everywhere else in HK! Thank you for your valuable feedback on our food. We do regularly review our menu to cater... More 

Hong Kong
1 review
1 of 5 stars Reviewed 1 week ago

i booked a room for my chinese friend earlier this month, we got a warm welcome by the doorman, but it is a start of a nightmare, once we got to the reception, i dont know is it because of i was speaking mandarin with my friend or i look ugly, the girl name clara or Carla showed a long... More 

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Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear theHKer Thank you very much for visiting our hotel. We are glad to know that you like our room and the Club @28, yet sorry to hear that you had an unpleasant experience with our staff. Please accept our sincere apology. We have already passed your feedback to the concerned department and definitely will investigate into the matter. It... More 

Pune
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel has a great location. As written by others, breakfast is really good and a great spread, which I havent seen at other places. One good point to mention is that they have a small platfom in the shower cubicle so that elderly can sit and take shower. very thoughtful, I havet seen it at any other place till date.... More 

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Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Makarand30 Thank you for your review. It is great to know that you enjoyed the stay! We always strive to provide excellent service to our guests under a safe and comfortable environment. Your encouraging review will help us constantly improve our quality further as we hope to exceed over and beyond our guests’ expectation. We would love to have... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location for Times Square and Racecourse. Very uninspiring lobby and rooms were nothing special in décor. Hotel strengths are its great location, excellent restaurants, bars and exceptionally friendly staff. With so many hotels to choose from the Crowne Plaza offered good value in the heart of the city.

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Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Geoff B Thank you for staying with us when you were in Hong Kong. It is our pleasure to hear that we are value for money. Your review will encourage us to make further improvement. Thank you for your support. We look forward to your next stay. Best regards Angel Leong Marketing Communications Manager Crowne Plaza Hong Kong Causeway... More 

Canberra, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just had our 4th stay at the Crowne Plaza in Causeway Ball. We spent five nights and once again the service was outstanding. The hotel is well-located with a only a short walk to the MTR and major shopping areas. The rooms are clean and well-appointed and we will definitely stay there on our next trip to Hong... More 

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Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Lorraine W Thanks for your continuous support! We truly appreciate your loyalty to our brand. It is great to receive your compliments of our service. We will continuously improve ourselves to satisfy every guest’s need. Hope to see you soon! Best regards Angel Leong Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay More 

Summerland, Canada
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent five nights at this hotel. It was our first visit to Hong Kong and we chose the hotel for the location and after reading the reviews on Tripadvisor. I was not disappointed. I booked the room on points and purchased the breakfast and lounge package. The breakfast selection was extensive and well prepared. there was enough variety that we... More 

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Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Jennifer R Thank you for taking time to review us. It is our honor that you chose us for your first visit to Hong Kong. We are happy that you enjoyed the stay and found our value worthy with nice location and rooms. You may try our semi-buffet lunch next time. We would love to have more valuable feedback... More 

Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel, modern rooms of generous size, decent wifi, good location. A 5 minute walk to Causeway Bay MTR station. Despite the extensive coverage of the Airport Express shuttle bus, this hotel doesn't get covered. Fitness center is tiny so I wonder why they even bother. Swimming pool is right beside the bar which will draw stares from guests.... More 

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Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Kais767 Thank you for sharing your review. We are delighted to know you appreciated our spacious room and convenient location! As for the airport transportation, although we are not covered by the Airport Express shuttle service, our concierge is always available to suggest you the best way getting to the airport. Our 24-hour fitness center is not big but... More 

Jaipur, India
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is on a busy intersection but there is virtually no noise indoors. Easy to get taxis, most upscale shopping areas like Times Square Building, Russell Street are in the neighbourhood. There's a McDonalds and a 7-11 right opposite.

Was this review helpful? Yes 1
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear JaipurArcher Thank you for sharing your review with us. We are glad that you took the advantage of hotel’s great location in Hong Kong. You may contact our Concierge anytime in your next stay to explore more interesting places for shopping & sightseeing in Causeway Bay. It would be our pleasure to having you back with us when you... More 

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