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Crowne Plaza Hotel Hong Kong Causeway Bay

#45 of 693 Hotels in Hong Kong
Certificate of Excellence
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8 Leighton Road, Causeway Bay, Hong Kong, China
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Crowne Plaza Hotel Hong Kong Causeway Bay
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764 Reviews from our TripAdvisor Community

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Traveler rating
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    294
    65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
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    (764)
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    (222)
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  • Dec-Feb only
    (185)
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Singapore, Singapore
3 of 5 stars Reviewed 6 days ago NEW

Paid for exec room but exec club closed for private function 3 days (all day) and exec guests sent to ordinary restaurant level. Had to take business guests to cafeteria style. No serious hotel would undermine value like that. Perhaps they expect exec room occupants to stay only one night and tolerate this? Also pool closed and wifi unpredictable. Not... More 

Was this review helpful? Yes
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Sarscat Thank you for choosing Crowne Plaza Hong Kong Causeway Bay. We are sorry to know you had an unpleasant experience with our stay. We take our every guest’s needs with seriousness. It is our mission and responsibility to provide a comfortable stay that enables our guests a fruitful and successful trip - no matter what the travel purpose... More 

East Grinstead, United Kingdom
Level Contributor
133 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Friendliest hotel I've stayed in in Hong Kong yet. Particular mention to the great team on the ground floor who were always happy to help with directions and taxis as well as to the Bar 28 team who made me feel at home and could predict my order ank know my name from my second night. Great gym equipment. Buffets... More 

Was this review helpful? Yes
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Saveling Thank you for taking the time to share with us your experience. We are pleased to hear that you appreciated so many aspects of our hotel and specifically recognized the attentive service provided by Concierge team and Club @28 team. We always aim to make our guests feel at home by addressing our guests’ name. Thanks for your... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is such a modern hotel, made our stay in Hong Kong very comfortable. The rooms were spacious and beds were so soft! It is in a great location, very close to the MTR. Sadly breakfast wasn't included, however not a problem with Starbucks just around the corner

Was this review helpful? Yes
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Tuscan L Thank you for your reviews. We are happy to hear that you had a pleasant stay with us and liked our convenient location. We also have some room packages that include breakfast. Next time you may search our website or contact our Reservations for more details. Look forward to welcoming you again in the future. Best regards... More 

Singapore
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travelled to HK on business in April 2015. I really liked the efficiency I experienced at this hotel. 1. The location of the hotel is fantastic. It is very close to the train station and I actually travelled to the hotel from the airport via the train all the way. Although it was very convenient, I would not recommend... More 

Was this review helpful? Yes 1
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Sambasing Thank you for taking the time to share your experience with us. We are pleased to hear that you had a great stay with us and you enjoyed so many aspects of our hotel. We will share your positive comments with our team which will definitely motivate them. We look forward to see you soon! Best regards Angel... More 

Mooloolaba
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Very happy with our stay on the 23rd floor with a city view. The breakfast buffet is delicious & the staff are knowledgeable & helpful with all facets of the stay. The location is an easy 5 minute walk to Causeway Bay MTR & Times Square & 10 mins to Happy Valley racecourse. Highly recommend staying here!

Was this review helpful? Yes
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Rebecca S Thank you for sharing your review. Glad to hear you had a pleasant stay with us. We are proud of our ideal location which provides convenience to our guests. Thanks for your recommendation. Hope to see you again very soon! Best regards Angel Leong Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay More 

Petaling Jaya, Malaysia
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for the first time and was pleasantly surprised by the convenience of a great hotel in a fantastic location.I have always loved staying on Hong Kong island compared to the TST side.I find it cleaner and you are not hassled to buy either goods or services. The tram stops right in front of the hotel.The famous Times... More 

Was this review helpful? Yes
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear popeyenolive8 Thanks for your compliments! It is great to know you had a great stay for the first time you stayed with us. We are proud of our great location which provides convenience for both leisure and business guests. Your comments are very encouraging. I will share your positive comments with concerned departments to let them know they did... More 

Phuket, Thailand
Level Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

3 nights on a business trip allowed me to experience an efficient hotel in a good location close to shopping district. Bathroom has an open window on the city so you can see and be seen from your bathtub... Shower space is large. Desk is well appointed with power for all sorts of devices. Breakfast offers a good variety. A... More 

Was this review helpful? Yes
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Hakunamaatata Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the prime location of our hotel and the magnificent city view from the bathroom in our suite. Look forward to having you stay with us again in the future. Best regards Angel Leong Marketing Communications Manager Crowne Plaza... More 

Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stay in a corner room facing Happy Valley race track. The restaurant is really nice for Cantonese food. The all you can eat buffet is excellent. Cold beer at the bar which is lovely at sunset but to swim in front of bar goers is uncomfortable. I wouldn't. Very helpful concierge. Philip I I think? Lovely chefs in buffet. Very... More 

Was this review helpful? Yes 1
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Natalie M Thank you very much for your comment! Good to know you appreciated our room and service. We will share your compliment to concerned department and that would definitely encourage the team! We are also delighted to know you enjoyed the food & drinks at Kudos and Club @28. Understand you don't feel comfortable to swim when there... More 

London, United Kingdom
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed in hotel for 4 nights. Superb hotel and at a very nice location. 1. Staff is very courteous and service minded. 2. Room and sleep quality was good. 3. Good prompt in room service 4. Swimming pool and gym on top floor give good views of the neighborhood. 5. Breakfast was comprehensive.

Was this review helpful? Yes 2
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear ariansumit Thank you for reviewing us. We are pleased to know you enjoyed your stay and were satisfied with so many aspects of our hotel. Hope to welcome you again soon! Best regards Angel Leong Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay More 

Gibraltar
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 19, 2015

I really enjoyed staying at this hotel, I was on a 2 day stop over to Australia and wanted to explore HK. This hotel was great for that. Very close to Times Square, its across the road, close to the local trams (great fun for exploring) and great to get to the harbour to see the skyline or to catch... More 

Was this review helpful? Yes 1
Angel L, Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Stevo379 Thank you for sharing your review. It is great to know you had fun in HK. We will share your positive comment about the service provided with our staff. It will definitely motivate them! Look forward to your next stay soon! Best regards Angel Leong Marketing Communications Manager Crowne Plaza Hong Kong Causeway Bay More 

Hotel Review Summarization

What travelers say

  • Times Square(21)
  • Happy valley(17)
  • Top floor(8)
  • Very nice(7)
  • Business trip(3)
  • Swimming pool(3)
Questions? Get answers from hotel staff and past guests. Ask a question

518 photos of this hotel

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Other (4)
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