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Hyatt Regency Hong Kong Sha Tin

Travelers' Choice award winner
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No.18 Chak Cheung Street, Sha Tin, New Territories, Hong Kong, China
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Hyatt Regency Hong Kong Sha Tin
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Hyatt Regency Hong Kong Sha Tin
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869 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
  • All months
    (869)
  • Mar-May only
    (271)
  • Jun-Aug only
    (245)
  • Sep-Nov only
    (158)
  • Dec-Feb only
    (195)
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Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I would like to take this opportunity to thank you and your staff for the wonderful evening we had to celebrate my husband's birthday. Thank you especially to Ms. Phyllis for being aware of our requirements. I will definitely recommend your hotel to friends and family.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Hong Kong Regency Sha Tin, coming directly from mainland China I must say this hotel was completely relaxing. Upon checking in I was quickly escorted to my room by the bellmen who gave a quick tour, almost forgetting that in HK tips are the norm where as in mainland China they aren't, tipped and he was... More 

Was this review helpful? Yes
Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear Chef Serrano J, Thanks for the great review sharing your experience about your stay. Glad to know you overall enjoyed the stay. Please rest assured that your comment on bathroom door has been shared with the concerned department for improvement. Thanks for choosing us, looking forward to seeing you soon! Best regards, Wilson Lee General Manager More 

Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Finally we get some real "getaway" from the "Family Summer Getaway" program while the kid is joining the activity provided by the hotel, bravo! And don't miss out the regency club at the 25/F of the hotel with free flow of wine and spirit, and the snack is great too.

Was this review helpful? Yes
Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear KC K, Thanks for the great review sharing your experience about your stay. I am glad to know that your family had a great time at The Regency Club. We look forward to welcoming you soon! Best regards, Wilson Lee General Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

A very pleasant stay with an awesome mountain and pool view on the 15th floor. the university MTR station is right next to the hotel and train can take you everywhere around the city. Rooms are so clean and comfortable. Free internet is offered but not fast speed.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear mina t, Thanks for the great review sharing your experience about your stay. Glad to learn that you enjoyed the time with us. To enhance guest satisfaction, we are happy to share with you that an Internet upgrade project will be completed by 2015. Looking forward to serving you soon. Best regards, Wilson Lee General Manager More 

Petaling Jaya
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

Rooms are fairly big and well maintained but nothing fancy, good for meeting cos distraction is 2 MTR station away in New Town Plaza Shatin. Staff are very helpful and efficient. Breakfast is basic but of good quality and they serve pig blood with the noodle as one of the choices, nice ;) Downside is bar closes at 12

Was this review helpful? Yes
Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear YeowLS, Thanks for the great review sharing your experience about your stay. Your encouraging comment would definitely be shared with the team. Looking forward to serving you soon! Best regards, Wilson Lee General Manager More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It is an excellent option specially if you have a business in New Territories,it is walking distance from University Station what is two stations from Sha-Tin main commercial area as well as Shopping Malls in the area,there is also shuttle bus to Kwoloon and Sha-Tin Central,but just few times per day. The hotel is very nice with really nice swimming... More 

Was this review helpful? Yes
Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear Fonte63, Thanks for the great review sharing your experience about your stay. It is great to know that you had an enjoyable stay with us. On your next stay, please make use of the complimentary shuttle bus service which covers some of the most popular local attractions. See you soon in Hong Kong! Best regards, Wilson Lee General Manager More 

Level Contributor
107 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in a Mountain View King room for two weeknights and would recommend this hotel to others. It is well-situated by the University Metro Station, and there are a few convenience stores nearby as well. The room is quiet and well-appointed, the service is excellent, and the fitness facilities (gym and pool) are well-maintained. The restaurant is a bit on... More 

Was this review helpful? Yes
Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear HongKongSojourner, Thanks for the great review sharing your experience about your stay. I am glad to know that you made the most of our facilities. We look forward to welcoming you soon! Best regards, Wilson Lee General Manager More 

Hong Kong, China
Level Contributor
55 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently spent the night at the Hyatt Regency as a family (2 adults 2 kids) and thoroughly enjoyed it. We wanted a short break, but with our youngest being only 3 months old and yet to receive his passport we chose to head to a hotel in Hong Kong rather than heading abroad. It turned out to be a... More 

Was this review helpful? Yes 1
Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear The_Great_Stuartio, Thanks for the great review sharing your experience about your stay. It is a pleasure to know your family had a great time with us. Looking forward to serving you soon! Best regards, Wilson Lee General Manager More 

Singapore
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a Hyatt hotel property that is not located at the main stream shopping stretch in HK. On and off I would like to explore new properties and this happen to be one of the occasion. It was a pleasant stay in general and am happy with the services rendered. I had fun at the pool as it was... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear carolyns645, Thanks for the great review sharing your experience about your stay. It is a pleasure to know that you enjoyed our service and facilities. We look forward to welcoming you back again soon! Best regards, Wilson Lee General Manager More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was one of the top five hotels I have ever stayed in - and I have stayed in quite a few... The location is not great for seeing the sights of Hong Kong, as it's about 30 minutes from downtown on the subway (which is just next door to the hotel). However, the hotel itself is great. Large, modern,... More 

Was this review helpful? Yes 1
Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear David B, Thanks for the great review sharing your experience about your stay. It is always a pleasure to hear from our happy guests. On your next stay, please make the most of the complimentary shuttle bus service which covers major shopping destinations of Hong Kong. Looking forward to welcoming you back! Best regards, Wilson Lee General Manager More 

Hotel Review Summarization

What travelers say

  • Very good(9)
  • University station(4)
  • Right next(4)
  • University MTR station(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,113 photos of this hotel

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Mountain View Room (40)
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Pool (24)
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Regency Executive Suite (74)
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Regency Harbour View Suite (87)
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Restaurants and Bars (88)
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The Hotel (27)

Management photos: Courtesy of the property manager

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Bathroom (1)
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Other (3)
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