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All 651 Hong Kong hotels

Hyatt Regency Hong Kong Sha Tin

4.5 of 5 Hotel   |   No.18 Chak Cheung Street, Sha Tin, New Territories, Hong Kong, China
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Ranked #43 of 651 hotels in Hong Kong
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
stepeasy New York City, New York
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650 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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  • Chinese (Simplified) first
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English first
New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Located in a very quiet place the hotel is near to a school and very accessible to the train. nothing to elaborate because im speechless i love the housekeeping because they are very fast and polite staffs. plus the free shuttle to the city is very cool! :))

Was this review helpful? Yes
Emirate of Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel with my family for 1 night. The staff was efficient and also friendly. We stayed in the Harbour view suite. The room was large and had everything that we needed (a comfy bed, a T.V. and an amazing view). The breakfast was also exceptional. The hotel is located away from the busy city and is... More

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Melbourne, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice. Spacious rooms. Nicely setup and professional 24/7 room service. However, the location of the hotel is pretty far from the city and other activities but It is close to a MTR station. However, it is an hour to downtown stations. Other than the location it was a decent hotel and a nice stay.

Was this review helpful? Yes 1
San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It has a very nice view of the harbor and Shan mountain. Kinda far from the City and Airport but they provide shuttle to Tsim Sha Tsui and the MTR beside the hotel make up for it. Rooms are well appointed and spacious. Great service and a good variety of food and drinks offered at Regency Club lounge.

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Tamworth
Senior Contributor
47 reviews 47 reviews
36 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 1 night with my wife in a king Club room on the last day of our 5 days in Hong Kong. We spent 4 days on Hong Kong Island and wanted somewhere nice to relax before we flew home. This hotel is pure luxury, our room was massive, very comfortable and well equipped and I was very impressed with... More

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Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear Robjp099, Thanks for the great review sharing your feelings and experience about your stay. It was a pleasure to hear that both of you liked your room as well as our services and facilities. We will definitely keep up these standards in providing excellent hospitality to all guests. We look forward to welcoming you back again soon. Best regards,... More

Delhi
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were touched by the professionalism and warmth of the staff at the Regency Club Lounge. I would particularly like to commend Heidi Sin, for always stepping out of the way to make all guests feel at home:-)

Was this review helpful? Yes 4
Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear EnchantedSoul, Thanks for the great review sharing your feelings and experience about your stay. We are pleased to learn that you had an enjoyable time and received good service from our colleagues. We will pass on your compliments to Heidi, it will surely make her day! We hope you will continue making Hyatt Regency Hong Kong, Sha Tin your... More

Hong Kong, China
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Massive rooms on the Club Hyatt level. Access to the Club lounge was a great benefit with breakfast and evening cocktails and canapes all included. Check in was smooth and fast but the overall service was just OK. The pool is really nice although a bit noisy since its next to the MTR track. The bar/food service next to the... More

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Despite they upgraded me in the Delux room, we had a horrible night in this hotel! At the 2:40 am in the midnight while we all sleeping deeply, all the lights in the room suddenly switch on!!!!! It's is so terrible just like what happen in the ghost story ... And the lights in the room cannot be switched off... More

Was this review helpful? Yes 4
Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear Mandy H, Thank you for sharing your feedback about your stay with us. It is with regret that we learn about your disappointment. Please rest assured that we have taken every necessary step to address the issue, and will try our best to avoid this happening again. Hopefully in the future you will consider giving us a second chance... More

Alexandra, New Zealand
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located on the new territories about 45min from the airport. We staid in the 2 bedroom family suite for 2 nights stopover. The room was much larger then what's available in hkg island central area, and the price is more reasonable. The location is good 1min walk to the Metro and 7/11 shop. The swimming pool is... More

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Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear ItchyFeetsNZ, Thanks for the great review sharing your feelings and experience about your stay. We are glad that you appreciated the surroundings and facilities. Also, thank you for recommending our hotel to other TripAdvisor users. We look forward to seeing you again soon. Best regards, Wilson Lee General Manager More

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This has been my favorite property hands down in Hong Kong for the past five years. What makes it so special? Is it its location right smack next to the University MTR station which makes traveling in/out China such a breeze? or if you fancy a dash to the heart of shopping in Kowloon? Or its wonderfully spacious rooms (amazingly... More

Was this review helpful? Yes 2
Wilson L, General Manager at Hyatt Regency Hong Kong Sha Tin, responded to this review

Dear B0bD3m, Thanks for the great review sharing your feelings and experience about your stay. It is a pleasure to hear that our service made your stay an enjoyable one. We will pass your compliment on to our colleagues, it will make their day! Thank you once again for your loyalty to the hotel and we look forward to welcoming... More

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Additional Information about Hyatt Regency Hong Kong Sha Tin

Address: No.18 Chak Cheung Street, Sha Tin, New Territories, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hyatt Regency Hong Kong Sha Tin 4.5*
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Also Known As:
Hyatt Regency Hong Kong Sha Tin Hotel Hong Kong
Hong Kong Hyatt Regency

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
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Hotel Style
#12 Best Value Hotel in Hong Kong #18 Spa Hotel in Hong Kong #32 Romantic Hotel in Hong Kong #35 Family Hotel in Hong Kong #35 Business Hotel in Hong Kong #38 Luxury Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
As the latest urban oasis in Hong Kong, Hyatt Regency Hong Kong, Sha Tin features 559 guestrooms and suites, including 132 well-furnished suites specially designed for long stay accommodation. Exciting dining options include Sha tin 18 Chinese restaurant, all-day-dining Cafe, Pool Bar, Tin Tin Bar and Patisserie. Recreational facilities include the luxurious Melo Spa, outdoor heated swimming pool and whirlpool, fitness centre with sauna and steam, tennis court, bike rental and Camp Hyatt for children. ... more   less 
Number of rooms
559

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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