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The Empire Hotel Causeway Bay

No.8 Wing Hing Street, Causeway Bay, Hong Kong, China
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1 room 1 guest
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The Empire Hotel Causeway Bay
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424 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
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    (79)
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Shanghai Region, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Reasonable price hotel, room size bigger than my expectation, so surprise for one bowl of complimentary welcome fruit on my desk when I get in, free drinks and snacks offered on the top floor lounge with nice view, helpful and efficiency service, must be come back for my next business trip.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff are helpful. The rooms are simple. But it serves all our needs. The hotel enjoys an excellent location which is just 10mins walk from the shopping hub! The wide range of food selection down the road is just another reason for our future stay ;)

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Kathmandu
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 20, 2015 via mobile

Great check in staffs. The gentlemen ushered us to the club lounge for free snack. The rooms are spacious and big and the beds huge. They also provide free Handy to take out to make free calls, browse the net and get necessary HK tips on it. Nice glass bathroom but the water kept spilling outside making it really slippery... More 

Was this review helpful? Yes 2
Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 12, 2015

Taking airport express shuttle bus to hotel, shuttle bus stopped right outside the hotel. Hotel to MRT exit only 5 minutes distance, easily found out the location after explanation of the friendly staff at the front desk. Check in process was fast and efficient, front desk staff was helpful with many sightseeing questions. Surprisingly received a free lounge benefit at... More 

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Surbiton, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 9, 2015

Stayed here with my partner for 5 nights. On arrival, big que to check in and no warm welcome from staff. No help with our bags even though I saw the porters help with other guests, obviously favourable guest service to particular types of people. When we got to our room it was nice, quite small but we were literally... More 

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Elaine K, Group Assistant Marketing Manager at The Empire Hotel Causeway Bay, responded to this review

Dear Guest, Thank you for your review and comments that have been brought to the attention of our hotel’s management team. Our hotel is conveniently located in Causeway Bay close to business and shopping districts. It is within a 15-minute walk’s distance of several popular shopping centres and a few minutes’ walk away from the MTR train station in Tin... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 25, 2015

Stayed here for 5 nights and cant say I loved the stay here, I loved Hong Kong however this hotel I didn't enjoy mainly because the service was so poor. Firstly when we arrived there was nobody to help us at first or take our bags. We got to our room and honestly it was very poor so we asked... More 

Was this review helpful? Yes 1
Elaine K, Group Assistant Marketing Manager at The Empire Hotel Causeway Bay, responded to this review

Dear Guest, Thank you for your review and comments that have been brought to the attention of our hotel’s management team. Our hotel is conveniently located in Causeway Bay close to business and shopping districts. It is within a 15-minute walk’s distance of several popular shopping centres and a few minutes’ walk away from the MTR train station in Tin... More 

1 review
4 of 5 stars Reviewed June 18, 2015 via mobile

I like this hotel. Location is near tinhau station. Good service. There is a handy telephone or local hand phone that we can use while in hongkong. This is very helpful for us because we stay here with family. We can explore hongkong anytime with this. This hotel is near food and mini market.

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New York City, New York
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 4, 2015

My friend and I stayed here for one night during our trip to Hong Kong in March 2015. We decided to stay in this hotel because of the hotel location, not too far from the places we were going to visit. Staff were friendly and helpful. Our room was big enough for us. We like everything about this hotel.

Was this review helpful? Yes
Canberra, Australia
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 4, 2015

I'm so happy with this hotel. Despite of the standard facility they have, I found everything just what I need. First, upon arrival, the check in process was very easy, and surprising as I got my room upgraded for free. Entering the room, the size just as small as I expected, but I got a bowl of complimentary welcome fruit... More 

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Manchester, United Kingdom
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 30, 2015

We were greeted by unfriendly staff who could not smile. The staff were helpful, they just were not welcoming. A smile goes along way, especially after long flight. The first room we saw was nice but noisy. There is construction work next door, which made the building shake and was very loud. So we asked to see another room, on... More 

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