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Dorsett Mongkok Hong Kong

#58 of 695 Hotels in Hong Kong
Certificate of Excellence
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No.88 Tai Kok Tsui Road, Kowloon, Hong Kong, China (Formerly Cosmo Hotel MongKok)
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1 room 1 guest
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Dorsett Mongkok Hong Kong
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2,257 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (536)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (2257)
  • Mar-May only
    (690)
  • Jun-Aug only
    (615)
  • Sep-Nov only
    (466)
  • Dec-Feb only
    (486)
All months
1 review
4 of 5 stars Reviewed yesterday NEW

Have stayed for 10 nights in a family quad room for visiting family in mid of Aug, 15. Enjoying every moment, free cell phone, IDD and hourly shuttle bus are highlight. Staff are friendly especially housekeeping and Mr Andrew Lee who is very courteous and responsible. The room was small, I don't think it has 400sq as shown on hotel... More 

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Perth, Australia
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights prior to a cruise. Our room was classified as a Comfort. It was a well appointed room with all the modern conveniences but better suited for guests with less baggage. I booked the room on their website and was able to get a great discount by booking earlier, cheaper booking directly that on accommodation websites.They... More 

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DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Cooge, Thank you for your review. It is nice to know that you enjoyed your stay and would not hesitate to recommend our hotel. On your next visit, we hope you would continue to reserve your room through our hotel official website, to enjoy the exclusive privileges like 24-hours Full Stay, free WiFi in guestroom and best rates guaranteed,... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

To keep it short I would say its completely value for money. Great location with excellent service and welcoming staff. The phone and the shuttle service is a great add on. The room service is really good. Basically it was an experience beyond my expectation. Toooo Good!!! I am gonna make sure I book this hotel every time I come... More 

Was this review helpful? Yes 1
DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Sahil, Thank you for your compliments. We are delighted to know that you had enjoyed your stay very much and would stay with us again the next time when you are in Hong Kong. We look forward to welcoming you soon. More 

Australia
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Although in a less salubrious suburb of Kowloon this modern, well appointed hotel is good value for money. Major selling points are a free iPhone with 24 hour phone and wifi, a shuttle bus that departs on the hour for three major bus and train terminals as well as excellent and helpful service from the staff. My only criticism was... More 

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DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Valued Guest, Thank you for your review. We have taken noted of your comment on the room size and hot water issue. On your next visit, we hope you may try our Suite Premier or Room Family Quad both measure 440 sq.ft. that offers additional space and features en-suite bathroom with bathtub and walk-in shower for a more spacious... More 

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Prior to going to Hong Kong, I quickly realized that rooms in most hotels would be modern & clean but definitely far from spacious. Well, that is unless you're willing to shell out some seriously big bucks. When traveling, I tend to not spend most of my time in the room anyway, so it would be ok. Just as anticipated,... More 

Was this review helpful? Yes 1
DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Lesley, Thank you for your review. We regret to learn that your stay did not meet your expectations this time. We have taken note of all your concerns on the hotel room, facilities, staff services and the experience you had encountered at the restaurant and I have shared these with all concerned departments for immediate improvement. Guest experience is... More 

Nicosia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

we got a small room and the concierge was not so helpful. but they made up for it by giving us our own mobile wifi hotspot and allowed us to carry it around Hong Kong...so we had wifi connection anywhere we went

Was this review helpful? Yes
DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Valued Guest, Thank you for your review. We are sorry to learn that the room size and staff service were less than satisfying during your stay. On your next visit, we hope you will try our Suite Premier or Room Family Quad, both measure 440 sq.ft., that offers additional space and features en-suite bathroom with bathtub and walk-in shower... More 

Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice cosy though bit small room, but hey this is hongkong! Very ood location 5 min walk from Olympic station and 15 min to Mongkog station.Hotel has a free shuttle to Ladies Market, Kowloon station and China Ferry terminal.Overall very comfortable stay. would recommend it! The staff is very attentive and is willing to help. We did not eat in... More 

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DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Valued Guest, Thank you for your review. We are delighted to know that you enjoyed your stay with us minus the room size. You may try our Suite Premier or Room Family Quad on your next visit for a more relaxing stay as both room types measure 440 sq.ft., are equipped with a trendy en-suite bathroom with bath and... More 

Singapore, Singapore
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for 5 days and it was pretty good, the room was a little small but it was cozy. The shower space was enough for 1, staffs were friendly and helpful! Location wise was so-so but there were cabs waiting outside the hotel so it was not much of a problem!

Was this review helpful? Yes
DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Valued Guest, Thank you for your review. Regarding the guestroom size, we offer five types of rooms to cater a wide range of travelling preferences and budgets. Perhaps you may try our Suite Premier or Room Family Quad, both measure 440 sq.ft., that offers additional space and features en-suite bathroom with bathtub and walk-in shower for a more spacious... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I only stayed here one night but I wish it were more. Very comfortable room with an impressive use of every bit of space. Very clean, well polished, great attention to detail. Best hotel at this price I have stayed in anywhere in the world. (about AUD$100). It was raining heavily in the morning and I was offered a free... More 

Was this review helpful? Yes
DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Valued Guest, Thank you for your review. We are glad to learn that you have enjoyed your stay except for the occasional lengthened waiting time for the elevators, possibly due to the high occupancy during your stay. We appreciate your kind understanding on this. We hope this isolated incident will not prevent you from choosing to stay with us... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my 3rd or 4th stay with dorsett, which almost made it an must to book this hotel. But a lil advice for those who had personalized name on their credit card, to book with a credit card that bears the name as your passport. Had some hiccups with the booking due to personalized name, which differs from my... More 

Was this review helpful? Yes
DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Bruce, Thank you for your review. Please accept our sincere apologies for the hiccups with your reservation and room make up service during your stay. We have immediately shared your comments with our reservations and housekeeping team, so as we could improve our service to you in case it was due to any miscommunications. We thank you for your... More 

Hotel Review Summarization

What travelers say

  • Free shuttle bus(20)
  • Mtr station(9)
  • Mong Kok(3)
  • Very clean(3)
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