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Hong Kong SkyCity Marriott Hotel

#42 of 696 Hotels in Hong Kong
Certificate of Excellence
4.5 of 5
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No.1 Sky City Road East, Hong Kong International Airport | Lantau, Hong Kong, China
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2,178 Reviews from our TripAdvisor Community

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NYC
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed today NEW via mobile

The Marriott Sky City hotel really knows how to take care of its customers. If you hold gold or platinum status in the Marriott Rewards program, a private car will pick you up from airport and deliver you to hotel. Check in is at the 12th floor lounge which has an excellent open spread for Gold and Platinum members. Nice... More 

Helpful?
Thank bronx4play
Dubai, United Arab Emirates
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is always my go to hotel when in transit via HKG. Late arrivals no problems, Check in, Exec Lounge and Transit Shuttle all on time and consistent with offering of a Marriott. Rooms have not dated in 7 years, they are well maintained, and the showers in the bathroom are excellent with the appropriate water pressure...! Order a late... More 

Helpful?
Thank APM
Rotterdam, The Netherlands
Level Contributor
296 reviews
238 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Marriott Sky-City hotel is a 12-storey building located at Lantau close to HKG Airport and has AsiaExpo at its doorstep. The hotel dates from 2008 and with 658 rooms it is an adequate five-star sleeping factory. Staffs are friendly and correct. We had a spacious room with a view of the nearby ferries and the artificial island of the... More 

Helpful?
Thank MrsPiket
aberdeen
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

We visited the hotel in February with my family arriving from Uk . Rooms were nice, spacious, breakfast nice and varied. Hotel itself is very nice but the good things stop here. For a 5 star Marriott chain hotel customer service was appauling and extremely and utterly bad. If you were treated like this in Uk as a customer you... More 

Helpful?
Thank MariusCoste
Santa Barbara
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here on an overnight transit stop- closest hotel to the airport, check in area right in airport, they will arrange for your shuttle to the hotel. Nice rooms, executive lounge was very nice, good variety for snack and breakfast. Took a taxi in to town for a tour- this was the best use of time. Enjoyed being right at... More 

Helpful?
Thank sbscuba
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Very nice and very well organized hotel, beautifully decorated lobby as i visited one day after chinese new year The rooms are big and very well maintained, the bed is really big and comfortable. The staff is really helpful and will help you with the shuttles that goes to the airport and even to the Tung chung metro station.

Helpful?
Thank Shajid A
Franklin Lakes, New Jersey
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Sky City Marriott is a very good choice if in transit at Hong Kong Airport. Convenient shuttle bus from terminal to hotel, very large comfortable rooms, excellent bed, wide selection at breakfast. Important feature is that room thermostats actually work well, a feature not found often these days. Will use Sky City again on next overnight stay.

Helpful?
Thank DHG716
Tahoe
Level Contributor
80 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked an overnight stay in transit from the US to Asia. Hoped for an easy in-and-out and got that and much more. As a Marriott Rewards Gold member I had hoped for decent treatment, but did not expect the email in advance with directions to the property's desk at the HKG arrival hall where I was escorted to a private... More 

Helpful?
Thank MovnOut
Hong Kong, China
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

You wouldn't choose to stay here as your base in Hong Kong, as this hotel is specifically designed for peoiple using the airport or convention centre. It's very busy because of this and check in queues can be long. We had a large conference here in December before xmas. Conference was well set up and managed. I have attended a... More 

Helpful?
Thank LATyrrell
Gary C, Assistant Manager - Front Desk at Hong Kong SkyCity Marriott Hotel, responded to this review

Dear LATyrrell, Thank you very much for sharing your valuable feedback at Tripadvisor. We apologized that your stay with us may not be very pleasant due to the arrival experience may not meet your expectation. It certainly is not our service philosophy. We have passed your comments to the concerned department and review with our team based on your comments... More 

Beijing, China
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I arrived late in Hong Kong and did not want to travel too far to a hotel, as I will need to travel to Macau the next day. The hotel is just 5 minutes away from the airport by taxi. The staffs were friendly and helpful. When I booked online, I stated that I wanted a room with a bathtub;... More 

Helpful?
1 Thank jjeisse
Terence N, Manager at Hong Kong SkyCity Marriott Hotel, responded to this review

Dear jjeisse, Thank you for sharing your experience at the Hong Kong SkyCity Marriott Hotel through the Tripadvisor. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

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