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All 581 Hong Kong hotels

Hyatt Regency Hong Kong, Tsim Sha Tsui

4.5 of 5 Hotel   |   No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China (Tsim Sha Tsui)
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91%
Ranked #30 of 581 hotels in Hong Kong
Certificate of Excellence 2013
A recent review
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749 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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English first
Los Angeles, California
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The best thing about the Hyatt Regency Hong Kong is the location and it’s one of the newer hotels in HK. It’s a perfect spot in Kowloon on top of the MTR (Tsim Sha Tsui and East Tsim Sha Tsui MTR stations) and walking distance to many great restaurants. The room was clean and modern and was reasonably priced. The... More

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Melbourne, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We love the Hyatt regency Tsim Sha Tsui! Our second stay here & the service,rooms,and location are excellent. The staff are friendly & relaxed & were willing to help in any way. Executive Chef Michael yet again was a star & catered for my 5 yr old daughters pizza wish- every night :) and for grown ups - the buffet... More

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XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Mordi1971, thank you for taking the time to share your positive comments. It is a great pleasure to learn that you are happy with our hotel facilities and service, especially your compliments to our Executive Chef. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager. More

Singapore, Singapore
Top Contributor
54 reviews 54 reviews
41 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

In the last nine months have stayed at all three hyatt properties in Hong Kong. All three are at the top of their games for different reasons. Grand Hyatt is Wanchai is top luxury hotel in Hong Kong island. Beautiful newly renovated rooms. Fantastic views and world class club lounge. A top Hong Kong hotel with prices to match. Hyatt... More

Was this review helpful? Yes 4
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Koreaninsingapore, thank you for taking the time to share your recent experience. It is a pleasure to read your positive comments concerning the hotel location, overall hotel service, food and facilities. We were delighted to learn that our teams were helpful and friendly. Please rest assured that we will recognise them for the assistance provided to you during your... More

Philadelphia
Top Contributor
69 reviews 69 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was my first trip to Hong Kong. This was the perfect location in the middle every thing. The Hotel was perfect. Clean and the staff was excellant. They are very accomdating. Yes everyone speaks English.They even give you a cell phone. I used it in my travels. I wasnt here long enough to use all the amenities.

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XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Denine J, I was delighted to learn that you enjoyed your visit, especially the hotel location and facilities. We are delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager. More

Sandton, South Africa
Contributor
14 reviews 14 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Firstly, I must compliment and congratulate the professional, helpful and really excellent team. The hotels position is one of the best, centrally located and right by the MTR. The rooms are beautifully appointed but very badly designed. There are numerous sharp edges requiring a great deal of caution to avoid injury. An example is the bed frame overhang. There are... More

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Melbourne, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently spent three nights at this centrally located hotel. We were lucky enough to be staying in the club floor and certainly made the most of the benefits. We enjoyed the luxury of a hotel smart phone which we used as our personal hotspot and were able to make free calls to the family in Australia,... More

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XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear redhat2405, thank you for taking the time to share your positive comments. It is a pleasure to learn of your satisfaction with the hotel facilities and overall experience at Regency Club Lounge, especially the service from Annie. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager. More

Sydney, Australia
Top Contributor
124 reviews 124 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

I should start by staying that we were staying on the Club Floor to put some context into this review. The staff in the club lounge were really excellent. Well informed, happy yo help and efficient. The Club Lounge itself was quite large (we never had a problem getting seated), the quality of the breakfast excellent and evening cocktails plentiful.... More

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XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear DiverDanSydney, thank you for taking the time to share your recent experience. We appreciate your feedback about the guestroom drawer space, we do have mobile drawers available upon request. It is a pleasure to learn of your satisfaction with the hotel location and facilities, especially the service from the Regency Club team. We were delighted to receive such recognition.... More

Bangkok, Thailand
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall my stay at the Hyatt Regency was reasonably pleasant considering the price included breakfast for two but there were some issues that made things slightly uncomfortable. The good points are that the hotel is right in the middle of Tsim Sha Tsui and accessible directly from MTR station. Check-in was a breeze and without fuss. The room was odour... More

Was this review helpful? Yes 1
Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

There are a couple of nice things about this hotel. One is location, it's superb. The other is the free smart phone with free internet connection which my fiance loved. I liked the room, 1329, with a glimpse of the harbor to the right. It was pretty at night. I also liked the comfortable chair. The service was pretty good... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I had an accident on the Maccau Grand Hyatt tennis court. The staff were most helpful and generous. They wheel chaired me to my room, helped with cold packs and organized a car to get me to the ferry. At the moment I am sitting at the Regency Hyatt in Kowloon, awaiting my flight home. The staff here welcomed me... More

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XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Sajecoach, I was concerned to learn that you had an accident and wish you a speedy recovery. Thank you very much for your positive comments and I am delighted to hear our associates made special arrangement to take care of your needs during your return visit. We look forward to welcoming you back soon. Best regards, Xavier Pech –... More

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Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong
Hyatt Regency Hong Kong, Tsim Sha Tsui
Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Hong Kong
#28 Business Hotel in Hong Kong
#28 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Official Description (provided by the hotel):
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 
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