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All 651 Hong Kong hotels

Hyatt Regency Hong Kong, Tsim Sha Tsui

4.5 of 5 Hotel   |   No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China (Tsim Sha Tsui)
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91%
Ranked #32 of 651 hotels in Hong Kong
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Garymon2014 London, England, United Kingdom
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853 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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English first
London, England, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

A good standard hyatt , however it is placed within a high rise the hotel taking the middle slice, so no proper lobby or common parts. So it provides a good hyatt room in very central location with excellent restuarants nice health spa shared with the apartment block.

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San Francisco, California
Contributor
15 reviews 15 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here for two night while staying in Hong Kong for three days. The location is very convenient and it just couple steps from the MTR station. I got upgraded to harbor views king size room on the club floor as a diamond Hyatt member. The room is very spacious and bed is very comfortable. The bathroom was clean... More

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel last week. Its location is fantastic. Next to a mall and easy access to MTR. Apart than that hotel was at par like any other 5 star hotel. Nothing exclusive but nothing bad either.

Was this review helpful? Yes 1
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

We've been there for a week with my family this month of August 14. Great location in Kowloon Tsim sha Tsui. Very convenient shopping mall in the same building, direct access to MTR. Unfortunately, I found the service very impersonal, after a full week staying there nobody could recognize us. I'm used to stay at Hyatt hotels every where in... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here 4 nights in June 2014. Nice, clean hotel with some great views (I had a great view of the light show every night). Located above K11 and basically accessible to everything in Kowloon. Really happy with the bathroom, which was large and had both a shower and a bathtub. I would stay here again.

Was this review helpful? Yes 1
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Tiredeastcoaster, thank you for choosing to stay with us. It is a pleasure to learn that you enjoyed your stay and the night view in particular. We are glad to read your positive feedback on our location and bathroom facilities. We look forward to seeing you back soon. Best regards, Xavier Pech - General Manager. More

Bangkok, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at Hyatt Regency Tsim Sha Tsui for three nights. The location is very good right on top of K11 and MTR. As a typical room for hotels in Hong Kong, we may find the room is a bit small once we just arrived in the room. However, after spent a few minutes in the room, we found that... More

Was this review helpful? Yes 1
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear PattyLerd, thank you for your review. We are glad to know you enjoyed your stay and that you find our location convenient. Thank you for your positive feedback about the handy smartphone feature. I was delighted that our Concierge team managed to locate your bag from the airline and we were glad to receive your recognition. We look forward... More

Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is right in the heart of things in Tsim Sha Tsui. In the same building there is a good selection of shopping and dining. Being only 100 meters from Nathan Road and with an entrance to the MTR subway in the basement makes for easy forays into the shopping and eating mayhem of Hong Kong. The rooms are... More

Was this review helpful? Yes 1
Los Angeles, California
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

This was one of the worst customer service Hotel I have ever stayed at for paying an extra fee for Club Level experience. I asked for an extra bed in room they had to ask permission, the room shown on the website for club level appears to be much larger then the actual room, your guess has to pay extra... More

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XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear bran s, thank you for taking time to write a review of your recent stay. I was disappointed to learn that your experience has been less than satisfactory. We appreciate your valuable feedback which has been shared with the team as it is only through concerned individuals like yourself that we are able to monitor and improve our service... More

Singapore, null, Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hyatt TST is located on top of the K11 shopping mall in Kowloon. The hotel occupies the top few floors of the K11 Art Mall. Its close proximity to the TST and TST east MTR station is a plus point. Because of its location, the Hyatt Regency TST has a very "compact" design. The hotel's driveway is part of... More

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XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Edmundyong, thank you for the comprehensive review. We are delighted to read your positive comments on our service and facilities and that you find our location convenient. We appreciate your feedback about the internet connection, guestroom condition and check-in service, please be assured these have been addressed accordingly. Thank you again and we look forward to welcoming you back... More

Gawler, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel 1 night on the way to Europe then 3 nights before heading home . Must say I was disappointed with the staff at reception both times . The restaurant staff were amazing and could not do enough for you. Location is fantastic with the subway being next door.

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Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
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Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#20 Family Hotel in Hong Kong #30 Luxury Hotel in Hong Kong #33 Business Hotel in Hong Kong #42 Romantic Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 
Number of rooms
381

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hyatt Regency Hong Kong, Tsim Sha Tsui and other travelers.
2 questions
1 month ago

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Questions? Get answers from Hyatt Regency Hong Kong, Tsim Sha Tsui staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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