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Hyatt Regency Hong Kong, Tsim Sha Tsui

4.5 of 5 No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
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Certificate of Excellence 2014
Hyatt Regency Hong Kong, Tsim Sha Tsui
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Hyatt Regency Hong Kong, Tsim Sha Tsui
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945 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Top Contributor
91 reviews 91 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Hyatt for 12 nights after our Hong Kong Cruise was cancelled. Whilst being a little expensive, you certainly got what you paid for. Every time you left the room, it was made up when you returned and plenty of water supplied. The cleaning/ room staff are amazing and the establishment should be very proud of them.... More

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Paris, France
Top Contributor
65 reviews 65 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

Center of Tsim sha Tsui, so very convenient to go to shopping, dining and massage. most of the shops are opened till 1000, so you can enjoy the town till late. Room is well equipped and like their bed quality, big not too soft. It is better to request to have a bathtub. Also, it is good to request to... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Coz I need to work in ICC, so Tsim Sha Tshu is the best place for where I liive. And compared many hotels around this area, Hyatt is the best choice, it's has clean room, Morden decoration in the room; warm services, they can always provide what you want at the first time in a very fast way, makes things... More

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Oceanside, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at this location several times and have been very pleased everytime. The location is very convenient especially being connected to the K11 mall and the MTR. With a market at K11 it was very easy to get any accessories needed and being so close to the MTR made it easy to use the subway. Also within walking... More

Review collected in partnership with Hyatt Hotels

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Super location, right in the heart of shopping and dining, connected to the MTR (subway), and had a super view. The facilities were top notch and the staff was very helpful. We stayed there over my wife's birthday and they sent a card and a cake up to our room! I have no idea how they even knew.

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XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear jim j, thank you for your review. We are glad to know you enjoyed your stay and that you find our location convenient. Thank you for your positive comments about our overall services and facilities. We wish your wife had a joyful birthday celebration and look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager More

Pennsylvania
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my first trip to Hong Kong. Since in some ways it's another planet, I wanted to have a comfort zone to retreat to if needed. So I chose Hyatt over many other possibilities. It didn't hurt that the price was relatively competitive and the hotel's location in Kowloon made it the perfect hub for all my different directions... More

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XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear jfdjr, thank you for taking the time to share your recent experience. We appreciate your feedback on the drawers and switches, this is restricted due to guestroom design and configuration. It is a pleasure to learn that you were happy with the location, overall facilities and services, we were delighted to receive such recognition. We look forward to seeing... More

Los Angeles, California
Contributor
16 reviews 16 reviews
13 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our 3rd time staying at the Hyatt Regency TST. We chose it since we were part of the Hyatt Gold program and it was considerably cheaper than the Grand Hyatt Hong Kong. We only needed to freshen up and get a quick few hours of sleep before we needed to checkout early in the morning, so the Hyatt... More

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Singapore, null, Singapore
1 review
5 of 5 stars Reviewed 1 week ago NEW

Every business traveller wants an efficient, fast, cordial exchange when interacting with airlines, transportation services and hotels, and nothing is more upsetting than waiting for poor service. Hyatt Regency Tsim Sha Tsui has probably the best front desk team in the business, period..! I travel a lot for business and have stayed in countless hotels over the years, but no... More

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XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear TYue, thank you for choosing to stay with us and great to know you enjoyed your stay. It is a pleasure to learn of your satisfaction with our excellent services and attentiveness of our associates at Front Desk. We were delighted to receive such recognition. We wish you safe travel and see you back soon. Best regards, Xavier Pech... More

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

The efficiency and professionalism of staff that we had contact with was exceptional, particularly those within the "Regency Club" during our 6 day stay. We used the Hotel's transport to and from the airport which was seamless, efficient and courteous. The Hotel is centrally located in Kowloon and close to the MTR with a shopping mall within the building. I... More

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XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Graeme M, thank you very much for the great review. We are glad to know you enjoyed your stay and that you found the room comfortable. Thank you for your positive comments concerning the location, guestroom cleanliness and facilities of fitness centre. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards,... More

Los Angeles, California
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed here for five nights. Hotel is located in the heart of Kowloon center to shopping, waterfront etc. despite being in the middle of the chaos the rooms were surprisingly quiet and comfortable. The bed was a bit too firm, but had nice sheets and the overall room was clean and modern. Gym was nice sized and well stocked... More

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Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Number of rooms: 381
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Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong

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