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Hyatt Regency Hong Kong, Tsim Sha Tsui

#27 of 693 Hotels in Hong Kong
Certificate of Excellence
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No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
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Hyatt Regency Hong Kong, Tsim Sha Tsui
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Hyatt Regency Hong Kong, Tsim Sha Tsui
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1,306 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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  • Spanish first
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English first
  • All months
    (1306)
  • Mar-May only
    (341)
  • Jun-Aug only
    (330)
  • Sep-Nov only
    (299)
  • Dec-Feb only
    (336)
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sydney
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked this hotel for the trip and from check in, the service was great. We didn't have breakfast included with the room booking but were given half price breakfast vouchers which we used for most days. The room is great and we loved the very firm bed. We also ate at the Cafe restaurant for a lunch buffet one day... More 

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Surrey, UK
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fabulous! Fantastic service, beautiful room, amazing view - couldn't have been better. Very attentive to our kids too. Definitely worth paying for the harbour view room. Our 7 year old says she will come back for her honeymoon :) Also thought the smart phone that was provided was a brilliant idea.

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R_M_Simmons, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Member1975, thank you for choosing to stay with us. I was very pleased to note that you and your family had a wonderful stay and that you daughter is already planning to come back for her honeymoon! Thank you so much for your kind words on our overall service and facilities. Look forward to welcoming you and your family... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 6 days ago NEW

It was a lovely room with a nice view and a really comfortable bed. All was taken care of when staying there. Would recommend this hotel to all. Best part of it would be that they loan us a phone that i could bring out of the hotel, make phone calls and surf the internet and hot spot to my... More 

Review collected in partnership with Hyatt Hotels

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Southampton, United Kingdom
5 of 5 stars Reviewed 6 days ago NEW

Excellent facilities, great location and very friendly and attentive staff. Harbour view room had great views of part of the harbour, but from behind other buildings! Food is excellent, and freshly cooked. The hotel is ideally situated above a shopping mall, with direct access to the metro station - ideal for accessing the city.

Review collected in partnership with Hyatt Hotels

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Perth, Australia
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent location Decor was pleasant , service was good , room was excellent Reception and all staff very friendly Club lounge beverage and food was good with a great view of Hongkong The use of a mobile phone for data was handy

Review collected in partnership with Hyatt Hotels

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Hong Kong, Hong Kong
1 review
5 of 5 stars Reviewed 1 week ago

Very attentive and friendly staff, diverse and delicious buffets, the Dim Sum at the hotel restaurant is worth a visit, large-clean-modern rooms, excellent location - only 3-5 minutes away from Star Ferry at Victoria Harbour

Review collected in partnership with Hyatt Hotels

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R_M_Simmons, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Rene S, it was a pleasure to read your positive review, thank you for sharing. We are glad to receive your recognition on our facilities, food and location and most especially, the attentive service extended to take care of your business meeting at our Hotel. We look forward to welcoming you back next time. Best regards, Richard M. Simmons... More 

Zurich, Switzerland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My stay at the Hyatt Regency TST was great as always. Very nice hotel, excellent breakfast buffet, friendly staff, perfect location. I'd like to say a special thanks to the room maids who do an impeccable job and don't often receive the recognition they deserve!

Review collected in partnership with Hyatt Hotels

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R_M_Simmons, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear monotoy, we are glad to receive your compliments to our overall service and in particular your kind comment about the housekeeping team. I have passed it on to the deserving team. We are fortunate to have them with us and your positive feedback have encouraged us to keep up the good work. Thank you for your support and see... More 

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just completed a 6 night stay in HK. This was our first visit to the Hyatt, we visit HK every 2 years (over last 19 years) and stay at Holiday Inn Golden Mile. We will most certainly return to the Hyatt. All our room requests were accommodated. Breakfast sumptuous. Room size good Views galore from 18th floor. Swimming... More 

Was this review helpful? Yes 1
R_M_Simmons, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear 62elle, thank you for choosing to stay with us. It was great to learn that you enjoyed the breakfast and the pool facilities. Your kind recognition to our overall service was much appreciated. We very much look forward to your return on your next visit to Hong Kong. Best regards, Richard M. Simmons - General Manager. More 

Gurgaon, India
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at Hyatt Regency twice during my Hong kong visit. Both stays were very comfortable. The staff is very helpful and friendly. The concierge gives the needed advise to maxmize your day. The building in which Hyatt is situated K 11 is a landmark and connected to the MTR (Metro) subway. The Ocean terminal, Space museum and Ferry terminal are... More 

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R_M_Simmons, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Ravi_Amar_RNA, thank you for recommending us on TripAdvisor. I was glad to note that you had comfortable stays with us and especially enjoyed the good view from the room. Thank you for your support and see you back soon. Best regards, Richard M. Simmons - General Manager. More 

auckland, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hyatt Regency in Kowloon while in Hong Kong on business in July 2015. I found the location of the hotel ideal with good access to taxis and subways. The rooms very well proportioned, well appointed and very clean and tidy. The internet was free and functioned well.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
R_M_Simmons, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Jim D, thank you for your review. It was a pleasure to receive your recognition on our facilities and services, especially our central location which provides easy access to public transportations. We look forward to welcoming you back soon. Best regards, Richard M. Simmons - General Manager. More 

Hotel Review Summarization

What travelers say

  • Shopping mall(5)
  • Mtr station(4)
  • Very good(4)
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The Hotel (42)

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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